Incredible service and responsiveness!…read more I was traveling and forgot my contact lenses. Reached out via text to see if they could offer me a trial set of daily's in my prescription just to hold me off until i got home. Not only were they quick to respond but the trials were ready for pickup as soon as they opened. Im SO grateful they were so accommodating and would absolutely consider coming here as a regular patient if I lived in the area. Thank you again!!

Dr. Webb is an excellent doctor and perfect embodiment of professionalism + empathy. Myself and…read moreseveral family members have been seeing her and are very satisfied with her optometrist services + services of their opticians that helped pick out eyeglass frames.

My whole family has been seeing Dr. Kuo for over a decade. It is a family business, and you can…read morefeel that care in every visit. We've brought both our kids to her for glasses and contacts, and she's always so reliable about finding exactly what fits their needs, not just a one-size-fits-all fix. She's also an expert at explaining things clearly, which we really appreciate. We trust her completely and wouldn't go anywhere else. Highly recommend to anyone looking for an eye doctor who actually listens and cares.

Extremely poor service and lost order. If I could, I would give them negative stars…read more Absolute failure of customer service and total negligence. I ordered prescription sunglasses here in December 2025 using my $300 VSP benefit. After months of silence and multiple follow-up emails, Site Optometry admitted they forgot my order and lost the frames I selected.

The clinic was pretty easy to find and parking wasn't too bad. The doctor reviewed my info and…read morechecked on a couple things I didn't think to mention. They seemed thorough and took notes while we talked. It was a short visit but I felt like it was done properly.

My go to. Really kind and thoughtful optometry care. 10 years and counting. However, I believe…read morethey're moving office?

Good service, friendly doctor, friendly staff, all got taken care of. Decent but not greatest…read moreoptions for frames. Up to date eye equipment which is a plus. I recommend this spot. Other people here complaining about service tend to be the ones that have poor communication skills.

I was seen shortly after arriving and the whole thing went better than expected. The doctor…read morereviewed everything carefully and asked good follow up questions that made sense. They weren't pushy about anything and seemed focused on helping me understand the next steps. The front desk staff were patient with my questions too. Nothing fancy but solid care that felt trustworthy.

I've been wearing glasses for years. This place is one of the most ethical optometry practices I…read morehave ever been to. They don't try to upsell me, and the energy here is a combination of professional and down-to-earth. Dr. Pham is knowledgeable, patient, professional, and kind. I also like the opticians; they always do a good job helping me to choose glasses that will work for me.

Really nice staff and eye doctors; big fan of Dr Le -- he will spend a lot of time with you and is…read morethorough. Good warranty service if something happens to your glasses or if a new prescription feels off. My only (very slight) complaint would be that they have no frames that are covered at my VSP allowance and run somewhat high end. Still they aren't so far from the allowance to make glasses unaffordable. If you just need an extra pair you'd probably do better at Costco but the service here is top notch.

I'm not sure why this place has high reviews but I had a ridiculously bad experience with this…read morestore. I had them make lenses for a frame I provided. The first time around they got the edge polish wrong (after 2 weeks of processing!). They had promised me matte and it came back glossy. I wore the glasses and was like whoa! Why's there's light shimmering all around my eyes? I gave it back to them, and grumpily the person said "ok we'll send it back". Then she informed me oh they don't even offer the matte finish! Then how come I was offered that in the first place? She had no idea. So she sends it back to change the finish to "satin". Well, a few days later they call me and say hey, we have to change the lens altogether, which will be another 2 weeks. Ok so after more than a month, I get my glasses back. They still feel shiny. But anyway, I get back to my life, but I keep feeling there's still some issue. I keep seeing reflections of stuff. And if someone takes pictures of me they see the flash instead of my eyes. What's going on? I finally figure it out - this lens doesn't have anti-reflective coatings. So I take it back to Cambridge. This time they say oh you declined anti-reflective. But the fact is I had shown them my previous glasses - which *do* have anti-reflective - and told them to make it the same way. They had taken a good look at it, and told me it had anti-reflective. Then why do they say I declined? Well who knows!!! Then they call me back again in 2 days and say hey you are out of our 90 day limit, so they won't do anything. They will neither fix the glasses nor refund the money. Later that afternoon I asked to speak to a doctor because a nearby optical store told me that their doctors will fix this issue for me even if the staff won't. Well, they wouldn't have a doctor speak to me. "They're busy". I have worn glasses for about 35 years of my life'. Gone through many frames and lenses. Not once did I have so much trouble with an optometry store. Not one single time. Do yourself a favor and avoid this place. Lots of good optometry stores in this area.

I found my examination and consultation with Dr. Snider outstanding. He was thoughtful, thorough,…read moresupportive and gave me excellent advice and feedback. I highly recommend him without reservation.

We've been buying glasses for many years, and unfortunately, great service at optical stores has…read morenot always been easy to find. This was completely different - truly one of the best experiences we've had. Silvia was absolutely fantastic. She was extremely professional, knowledgeable, patient, and genuinely helpful throughout the entire process. She took the time to help us find the right glasses, explained everything clearly, and made the whole experience easy and enjoyable. The rest of the staff was wonderful as well - friendly, attentive, and professional. Such a refreshing experience. We'll definitely be coming back and highly recommend them!

Been coming here for years after finally realizing just how bad LensCrafters is by comparison…read more I've worked with Viki as my optician, but I've seen several of their doctors over the years and have always been happy with the care. One doctor caught the early signs of diabetic retinopathy and referred me to an excellent ophthalmologist, who has been treating my condition ever since. Professional, attentive, and genuinely focused on long-term eye health--not just prescriptions.

Dr. Kim performed IPL on me to help with my dry eye. The pictures associated with this review are…read moreof how my face looked after. She also prescribed me prednisolone eye drops. I repeatedly told Dr. Kim that this medication was causing me issues. Despite being presented with symptoms Dr. Kim failed to realize I am allergic to prednisolone. As a result of the symptoms I experienced while taking prednisolone I missed 3 days of work and ended up in the ER. My allergy to prednisolone was officially diagnosed and documented by a different doctor on July 19th. Because of this experience I will never take Prednisolone again and I will never get IPL on my face again.

Dr. Kim is smart, thorough, and pleasant, and her staff is responsive and kind. This was my first…read moretime at Eye Sight Solutions Optometry and I'll be coming back for my annual check up. On the morning of Friday, December 30th, I called multiple optometry offices including Eye Sight Solutions Optometry. Jenny, one of the front desk attendants, not only fit me in later that same day but also called my insurance on my behalf to ask what the discrepancy was in the system. When I arrived, Cesar was helping other customers so Dr. Kim welcomed me in with a friendly smile and handed me the ipad to fill out some forms ahead of my first appointment. It's clear that no task is beneath her which is a great culture to have. The appointment with Dr. Kim was efficient, yet thorough. For example, Dr. Kim pointed out a structural inefficiency with my eyes that no other optometrist had ever pointed out, and she even showed me the images and explained in layman's terms. I never had any discomfort, as Dr. Kim was firm but gentle, when checking various aspects of eye health such as eye pressure. When I was checking out with Cesar, I tried on glasses but couldn't find one I liked that was affordable. Instead of pressuring me to buy a pair at the office, he assured me he would send me my prescription so I could take it anywhere online or to Costco down the street (which I did the next day to get my glasses). I'm pleased with how this visit went from initial phone call through follow-up, and I'll be continuing to come back.

This small shop has the nicest most helpful staff that I've ever run into in my 25 years of wearing…read moreglasses. The small shop is packed with a fantastic selection of glasses and eyeglasses. Of course they also do eye exams and contact lenses as well with an active lifestyle and two toddlers. I have mishaps with my glasses frequently and they always work hard to see if they can warranty my lenses or frames or both when they break. I even had a situation in which my frames broke and were discontinued so I thought my relatively new lenses would be useless, but they were able to find another set of frames that match the specs exactly. If you want a great eye exam from a friendly doctor, call and ask for Dr. Bahn. If you already have a prescription, I need help finding glasses and ask for Wendy.

The optometrist seems good. But they have a very poor selection of frames. Heavily marked-up…read moreprices. Be careful while selecting your frame, as some of them are quite old and possibly used..

Great first-time experience! I arrived early for my eye appointment and was able to be seen right…read moreaway. The staff were so nice, attentive, and took the time to walk me through each step of the process. Dr. Gilson made my appointment smooth and comfortable. Everyone was welcoming and professional. Highly recommend!

I have been coming here since I was a child and unfortunately can no longer recommend this…read morepractice. They never, ever respond to emails, follow up with you, or even order samples requested by the OD if you don't repeatedly call them. If you call them, you get to battle an AI agent to speak to the front desk. The AI agent only occasionally lets you through to a real person. If you manage to get through, the front desk staff is super overworked and alternates between just apologetic, and rude and condescending, depending on who you get. My appointment was in October and I still do not have contact lenses - two full months later. I will be looking for a new optometrist.