This is a whole different world for me. But their prices are good, the variety is nice and there seems to be some pretty good quality stuff. Even the hotdogs are tasty. read more

This location has a gas station & a large parking lot. Competitive pricing on gasoline. Costco is always packed. No matter what day or time I come here. The lines do move quickly though. People shopping aren't always the friendliest. Employees are difficult to find if you need help. They are helpful once you get someone. One thing that is a bummer is that they don't always have the same items available. I joined because of the selection of morning star & impossible brands. Which haven't been available in at least a year. Great prices on vitamins & supplements. Huge selection of meat & premade deli food. Delicious bakery items. I wish they had some smaller portions, but I guess that's the point of a wholesale store. read more

I would give a great big ZERO but they do not have that option. We lost everything in this past storm in our frig, freezer. Someone was gracious enough to give my son a gift card because we are not members. He spent TWO HOURS shopping and had a LARGE cart full. The gift card did not cover the cost and the manager would NOT let him purchase anything! My son asked before shopping at the membership desk if he could pay anything over the gift card and that person said yes. Then the store manager said no AFTER my son shopped for TWO HOURS! So which is it, yes or no. Not only did my son waste time shopping, was super disappointed that he was not able to purchase and bring home the food, he also drove 45 minutes or so EACH WAY to get there. Costco, you lost us at that NO. And I will let many others know about this. read more

Updating my review to commemorate my 1000th check in at this specific warehouse! This is my favorite Costco - oh wait ALL Costco's are my favorite. However, this location has some great people working here. Everyone is extremely friendly and fortunately or unfortunately they know me and my family - because Costco gets ALL my money. The executive membership pays for itself if you spend enough; up to $1250/year. We enjoy getting our 2% reward, which usually arrives about two months before membership renewal. I'm expecting my biggest payout yet this fall (maxing out the $1250) and already planning to spend it right back at Costco. In addition to the rewards, Costco is extremely customer focused and will allow you to return items you are unsatisfied with. Items do rotate, sometimes seasonally or just because - so if you see an asterisk on the price label, you'd better stock up if it's a fave. Then, head right on over to the customer feedback box and drop a note. This note should be a whiny one, imploring them to bring back your favorite item; if they have enough people complain, they might just bring it back for you; Because Costco has the best selection among clubs, IMO and the best customer service. read more

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So annoying! Why do I need to swipe in and check receipts going out? The membership is already a hassle, shouldn't subscripton models REDUCE the hassle? Not here, parking is a headache at every Costco, a parking lot purposely setup opposed to easy access. I'm always boggled in the brain, prices are quite fantastic here and there, a couple items in this massive warehouse like alcohol and organic two ingredient peanut butter well above expectations, others like meats strangely not the value compared to frequent Kroger red tags or local butchers. Of course the employee treatment and corporate standard are a powerful example for what American dreams are built on unlike Walmart, Target, and other trash. read more

Costco Wholesale - Front - Wholesale Stores Near Me - Merrillville, Indiana

I love this Costco in NWI. I visit it whenever I'm back home visiting and they have so many great things available for purchase. Visited again last night and wow do they have so many samples available on a Thursday night. It's always very clean, and the bathroom is super clean as well. Their wine section has really expanded over the years, and it's even more impressive, I have to say. They have a pretty steady rotation of different products available, which is super nice. Holiday time it gets hectic and backed up now because of the number of self checkouts. It used to be much quicker with not having those. read more

Costco Wholesale - Inside - Wholesale Stores Near Me - Merrillville, Indiana

It was clean and staff was nice. They were like every other Costco, nothing to complain about. They didn't have any cell reception though, and bc I was traveling, my cc's were locked and I had to go outside to unlock them. Luckily, I wasn't there alone, so my daughter watched my cart for me while I went outside to unlock my payment method. No Costco has great reception, but I have a new iPhone w Verizon, so I usually am fine unlocking my apps in the check out lines, but if you're in my situation, unlock them before you go inside lol. read more

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Not sure why this place is soooo busy anytime I go here? Displays in the aisles always seem to impede cart traffic. Employees are not super friendly but, I don't blame them since the customers with the exception of myself are rude. Parking here is always a nightmare and some people have a difficult time putting the shopping carts in the cart corral. Great selection of items but, they are not consistent with what they stock. read more

Costco Wholesale - Temporary cart corral seems dangerous - Wholesale Stores Near Me - Merrillville, Indiana

Horrible and rude customer service at the check out lane. Short bossy and over all not kind. Very unpleasant and unprofessional. Unfortunately I'll be cancelling and getting a SAMS membership I have heard great thingS about them anyway, just never made the switch. Now I will. read more

This is our go to Costco on the way back to Chicago from Indiana. It is always difficult to find parking. The gas station lines are long, but they have three pumps per line which makes it move a little faster compared to other locations. I find that they have quite a selection of goods that are not available other Costco in the area. They also have tons of samples so come with an appetite. read more

Avoid this Costco, maybe it's poor design or just overly populated, the parking lot, the inside ... jam packed like a zoo. I grabbed a few items and ran out, but it took me 15 mins to exit the heavily jammed parking lot. read more

Some people hate to get in an out of this store but not a problem for me. Parking can be a problem but the wait is usually not long (less than 5 minutes) Staff is always friendly, even during holidays. Getting gas is less time than before with the new renovated station allowing more cars to get gas than a few years back. read more

I was at the gas station waiting to get gas and the three cars ahead of me the first car was done so I pulled around to the first pump like you are suppose to and this BULLY of a horrible woman rode right up to my bumper as I was backing up to the first pump and jumped out of her car screaming at me about in her words "Listen Bitch you can sit in line like everyone else and wait " I said " you are suppose to pull to the next available pump and pump your gas !" She said "NO YOUR NOT so you can fucking pull around will sit here all day you fucking bitch!" So I just left I was terrified that she was going to hurt me. She was in a big black suburban with Wisconsin plates. The attendant was I am sure busy. I called and talked to the store manager and she apologized said they would try to look at the video footage and figure out who she is. I don't even feel safe going to get gas for crying out loud. !!!!!!! Costco do something please read more

What a debacle at the checkout. The helper lady comes over and starts adjusting all of the items in the cart. We had already put the upc codes up and available for scanning. Several items we put on the conveyer belt were put back into our cart by the check out assistant. We asked this lady to stop touching all of our items and were responded by a look to kill and and then the check out cashier took an attitude towards me and said NOW , I need to put everything on the conveyer belt. What? The assistant just took items and put them back into the cart. So getting discriminated against and facing the charge to completely empty our cart because the cashier was offended by her assistant being asked to stop arrange our stuff is just WRONG! Punishment! The supervisor was asked to come over and she after talking to the cashier told us we need to empty the cart unto the conveyer belt. That is mot a Costco policy. Nor is it standard operating procedures. What a sham, shame on you Costco. read more

I was upset because my blood sugar is off but the cashier made it worse #48 Tasha by arguing with me. I asked her to be quiet and she kept on going. She reminds me of my teenage daughter when I told her that she has a mouth like a river. It doesn't stop. Just like the cashier. Just stop arguing with me and we will both be fine. Needless to say, I won't go to her to check out again. I don't need a cashier to act like a child read more

No one takes responsibility for basic Costco benefits. The food court and line out the door is a cluster of madness

I am finally DONE with Costco!! Where to start, I will begin by saying that EVERY ITEM that customers Love and Costco always sells out of, Costco discontinues it. From the best Country French bread to the Tuscan pork tenderloin and tons of items in between....They are all Discontinued!! Then they raise their membership prices, normally I wouldn't complain about that, however, when they announce that they are opening an hour early BUT only for Executive members, that tells me how Greedy they actually are!! They could offer Senior citizens and handicapped folks the benefit of shopping early like they did during COVID, but NO because they don't care since it doesn't bring in more money for this already RICH company! Next....have you checked their prices lately?? If you compare them to other clubs or even the local grocery stores, they are so much more and in some cases 50% more! And I'm not talking about items with Tariffs attached. Have you ever tried to use the Costco website??? GOOD LUCK!! It is the worse website I've ever TRIED to use. NOTHING makes sense and if you try to find an item it usually brings up Something Totally unrelated! I'm not sure what has happened to Costco, they use to be a good company, but now it seems to me that they Only care about their profit's and stockholders and NOT their customers, we the people who are making them RICH!! Well I'm through giving them my business and my money!! There are other places to shop with companies who appreciate their customers. read more

This Costco is a well laid out friendly environment. The food court has enough seating. We've always found room for my family if 5. And by the way, where else can you feed 5 people for just $10 and everyone eats until they're satisfied? I digress...They're all set up for Christmas. wreaths, Christmas trees, all the way down to the enormous pumpkin pie which is only $5.99. Honestly you can't make a homemade one that size for that price!!! Do yourself a favor and pick up the new Sriracha spice. Costco's selection is always rotating, so don't miss out! read more

Costco Wholesale - Wholesale Stores Near Me - Merrillville, Indiana

Best store I've been to in many years. Service, selection and value is second to none.

Every now and again a customer will experience the Costco pissed off employee "Cattle Treatment" ..The day I'm giving feedback, was a recent Sunday and busy (to be fair) and Lady at the long self checkout were treating customers like it's the Illinois DMV. Apparently there is a New Policy at the self checkout checking ID's. Witnessed this lady at Self check out yelling with a loud disrespectful volume to all the customers at the "self checkout" in the way she was bossing/directing/yelling at customers to get their Costco ID's out. I had mine out next to my wallet and she came back around to me personally acting like a busy body and stood in front of me demanding I get my id out. Long line that was 15' front the first self checkout and I have mine out and so I checked her on her bossy attitude saying " we are not at the DMV" and that "I won't be yelled at" in line at Costco. She ended her grumpy rant with me with rolling her eyes and very clearly laughing at me (as her attempt to try to embarrass me) playing to everyone in the line. Once I checked out I was in the middle self check out area and pissed at being disrespected and I spoke with two other Costco employees that were nice and I explained her rude behavior and they did not look surprised that I was complaining about her and they said for me to communicate that to upper management. They were busy I get that yet I won't be directed and yelled at like I'm Cattle. Eventually spoke with Store manager Tom today and maybe he was having a bad day too, and he tried to mischaracterize the occurrence and I said check the video for her disrespectful laughter and he refused to acknowledge that occurred. He then attempted to spice up my feedback by acting indifferent, acting like I was wasting his time, and giving comments such as "we watched the video" there are "there are 3 sides to every story" and then I asked him what the 3rd side was? He said "the truth." Told him that I find it funny that he felt that my side was anything but the truth. He continued with the more-or-less defensive petty conversation style. I used some sarcasm (similar to "what the 3rd side is!!??") to Lighten to feedback mood and he stated my sarcasm was "inappropriate" . It really wasn't it was mild, witty, and lighthearted. Honestly, Maybe he took too much feedback that day, yet I do have to question how smart he is to add insult to injury from the feedback I gave to him. Could tell he didn't like the fact that I told him that I've been to the store several times after, and that's it's obvious that since that bossy lady incident that the times I have been to the self checkout register NOBODY was checking ID's since then. He acted like that was improbable if not impossible, and I told him no that is a fact. He definitely did not like that. Was on the phone with the assistant and put on hold while I waited. So the total call was approx 40 minutes and he had to take a jab at me saying that "we have been on the phone for almost 40 minutes" not true IF you consider me waiting for him to come on the line. At that point, everything was fine as I had a perfectly positive, respectable, and respectful convo with Christina, and one of the assistant store managers about the incident so I'm thinking what the heck is the matter with Manager Tom on the day I spoke to him?? Bottom line, stop treating loyal customers like they are cattle Costco.. worse yet and then defending poor behavior from the bossy lady at self-checkout. P.s what happened?? Self checkout was pitched to be this great "fast and friendly" new thing for the consumer for past 20 years! read more

Costco Wholesale - Wholesale Stores Near Me - Merrillville, Indiana

I found the customer service in The optical department very disappointing . First of all I was the only customer at the counter . I was trying to purchase contacts . The clerk looked me up in the computer and quickly responded "you have no coverage ". I knew I did have coverage so I went back a couple minutes later and was asked "does it show I have any coverage at all ?" She replied "idk , you have no contact coverage " a couple minutes later I nicely requested the phone number to my carrier vsp and she replied " idk I was only on the website ". So I stepped away talked to vsp and was told my screen was locked , they unlocked it and said you will be fine now. So a third time I approached the clerk , she looked it up, saw I had coverage and ordered the contacts . Those 25 minutes wasted would never have happened if the clerk would have called vsp which they have always done at other Costco opticals for me , that's customer service ! Very disappointing I had to do her job especially being the only customer . read more

this is the costco i always go for gas on my way to Chicago to visit daughter. It's 1.5 hour away from Chicago, so it's perfect location. In the past, the gas price is always the same as the BP station just outside this costco, i was always disappointed when eventually get the gas after waiting in line. So this time, when i send daughter back to Chicago, i checked the gas price before i drove in, interestingly, now the price is 30 cents less than BP.Wow, this is the first! That's unbelievable! So i also get gas here when i leave Chicago for home on the 2nd day. Good improvements on gas prices! read more

Sorry sometimes we have to be 'those people' who shop outside the city/state to save money. Yes, renting the car is extra, but we'd have to rent it anyway for any Costco we go to. It could be the principle of the thing too. The store is nicely organized, and usually I get a 60 cent soda but this time I didn't. I love the granola they sell, but didn't see it this time. I think it may be a spring/summer only item. This was a very busy time (12:30 on Saturday!) but despite the crowd people were so polite. They had samples galore, and good portions too. Yes, we saw CHRISTMAS stuff in early October, but we are technically in the holiday season. read more

Costco Wholesale - Wholesale Stores Near Me - Merrillville, Indiana

I've been coming to this location for a few years and a lot of good people work here however the once pleasant Costco experience has been turned upside down with the Covid 19 virus. Many recent eye opening encounters that forced me to rethink my positive opinion of Costco. The recent virus has taxed many of us individually and changed our worlds as new shopping restrictions and safety measures were enacted. Some were needed, while others were over the top. Here are some examples of the horrid treatment Costco staff has directed at customers. I witnessed an older man with 2 roasted chickens in his cart, the limit was 1. Summoned were a store manager and clerk demanding the man put the other chicken back, he did and walked out. It made Costco look small and petty and mean. I've been rudely treated by the entrance door. I'm here to pick up a prescription, I said. I'm a senior and use the cart to walk with. No! If was to take the cart in, I would have to stand in the long line and the pharmacy would close, I left the cart behind. I called in last Saturday as I was nearby. I forgot my mask at home is it possible to come into the store? No! A snarky female voice responded, you can't come in without a mask. That's total bullshit, because I called the corporate office in Spokane, WA and they told me they can not force people to wear a mask. More people should walk away from this store and take your business elsewhere. Some people can't breathe with a mask on for medical reasons. Healthy people breathing through a mask are taking in germs and Co2 constantly. Social distancing and the plexiglass checkouts aren't enough? Stop being sheep by being led into a 24/7 state of panic, fear and control. Do not let COSTCO dictate fear. Shop at another store, plenty of reputable stores in the area that would love your loyal business . If Costco really wanted your business they'd hand you one of those cheap 25 cent Chinese masks at the door, if you didn't already have one. With all the big bucks Costco takes in daily, I think this would be a gracious gesture. read more

Costco Wholesale - Costco sells thousands of these same identical wreath. Do you really want the same wreath hanging on your front door as your neighbor? - Wholesale Stores Near Me - Merrillville, Indiana

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Wanted to leave a review specifically for my sons birthday cake. It was $25 for a sheet and AMAZING. I've had cakes that cost triple that and aren't nearly as good. Ordering was easy, just fill out a sheet and pick your customization and then pick up when you indicate. read more

It was 5pm when my tire blew out and I called for a tow. Everywhere I called said they were closing and would be closed tomorrow but Costco was willing to work with me. Even though they closed at 6 they stayed open well past that and ensured my vehicle was safe to continue on my trip. I didn't even have a membership when I called but they assisted me in getting one so I could get back on the road. Very friendly helpful staff that I couldn't thank enough! read more

Costco Wholesale - Blowout to ruin a Memorial Day weekend - Wholesale Stores Near Me - Merrillville, Indiana

Now the management/buyer is getting ridiculous about organic- can't find much of anything. Mostly commercially grown/pesticide/herbicide-(glycophosphate-cancer causing)-laden produce. Has organic chicken. Most of the greens are not. No organic brown rice. No organic flax. Organic apples, mushrooms, and bananas and that about it. No organic butter or eggs. have to compare with Sam's club and Walmart since they are getting to comparative levels of commodities. Noticed that the European wines have been hiked about 50% in price recently. Bottle you can buy in Europe for $4 is $12 at Costco. Maybe that's the mafia at work, don't know. It's not really inflation- it's just gouging, like the oil companies. read more

Costco Tire Center, Merrillville, IN, is a professionally run tire center; however, I would recommend that they hire someone to answer the phone and make appointments. Their tire technicians are knowledgeable and well trained. They offer advice that will keep you and your loved ones safe. And they will call you until you come back for tire checks. Mike Ferjo is very cordial, punctual, and informative. He is an excellent representative of Costco. read more

I was in your Merrillville store # 370 ! I am a new member #111960303848 . I was told that I was able to bring my support animal in with me . I had put carpet on the bottom of the cart ( that I had bought at Menards). I put my dog in the cart which I always do ! I was approached by a man who I expect is a Manager, he said that it a law made by the health Dept. That a dog cannot be in cart because food is put in it ! My dog weighs 11 pounds and he cannot walk on the floor with a leash because someone will step on him or run over him with a cart ! I need him with me because of the health problems I have! He should be just as worried about people who put their dirty diaper kids in the carts ! My dog does not defecate in your carts! If I can't put my dog in a cart for his safety, I will be sending my Executive Member card back to you ! I recommend that all carts are completely sanitized after each child is out of the carts ! Dirty diapers and snotty noses . read more

This review is about the company, not this store.We did however place an online order referencing this store as our store. Here's what Costco did. In October they ran a sale on appliances. Costco scheduled delivery November 17' about six weeks later. Just five days before Thanksgiving. Now two days before the scheduled delivery date we are notified they cannot deliver and will let us know when! This leaves us up a creek for the holiday with a large family coming over. Why didn't they let us know six weeks ago they couldn't get the product? This is low class business at the most basic incompetent level of a storefront used car dealer. Moral is that you cannot trust Costco for delivering on time. If you can't but it and walk away with it, don't count on getting it from Costco. All of the other big box stores are saying out of stock, that they won't even take your order. Apparently Costco wants your money and will stoop to any low level to get it. They don't seem to care if they ruin a family holiday. read more

This Costco is be of my favs in the Chicagoland area. I always enjoy the food court. The cheese pizza can be hit or miss but the Frozen Yogurt and hot dog hit the spot. I have been known to just come here for the food court alone take it to the car and Chow down as you will see in the pics I posted. As for the rest I love me some rotisserie chicken it is just so delicious. Everytime I hope there I overspend buying things I shouldn't but I think will be useful. read more

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I went to Costco in Merrillville IN . They have a 3 pack of Duracell LED flashlights on sale in monthly catalogue for $14.99 after $5 off. Store did not have any in stock. I then went on line and the same product was $17.99 after $5 off. How can this be possible? Does Costco need some math lessons or are they just plain lying to us. I called national help line and they said too bad. Online prices can be and most often are different than in store they said. Wouldn't you think on line would be cheaper as there is no associated "big box" overhead? I then called the Merrillville store to see if more would be coming in. They said not expecting deliveries anytime soon and likely would not have the product in time for sale price to hold. No rainchecks. Merrillville Costco did have boxes and boxes of the 3 pack Duracell headlamp lights for the same price and not advertised as such in the catalogue. They were sitting end of aisle where you would think the hand helds would be located. Could this be the ole "bait and switch " routine? Promise them the hand held flashlights in the catalogue but deliver the much less desirable (in my estimation) headlamp which they probably over stocked. ( "Hold on Martha. There's a burglar in the house!! Let me slip on my headlamp device here for a minute or two.Then I'll walk out of the bedroom and be sure I am good head shot target for the burglar" ) I feel this is dishonest in a number of regards by Costco and would not have expected such treatment and flim flam tactics for a retailer with Costco's stellar reputation. Yoo hoo? Is anyone in Costco's Executive Suite reading these posts so as to be sure Costco is not heading the way of Sears and K-Mart? read more

What is there not to like about Costco? Staff is friendly, and is willing to help you whenever you need help. I love their prices! And don't get me started with their travel agency, they're some of the best agents in the business. I only wish that they did airline ticket only options. No one beats Costco's prices on car rentals. Whether you're in Hawaii, Puerto Rico, or here in the states you always get the best deal with Costco travel. Their options for excursions when you're traveling are fantastic and well priced. And don't get me started with the cost of cruises! NO ONE and I mean no one beats Costco on the best cruise prices! I adore Costco! Online shopping is great with them too! So if you need a refrigerator, Toilet paper, groceries, a diamond engagement ring or a Disney Cruise, or just about anything else, Costco is your best place to go! read more

I love Costco. We've previously had a membership to Sam's Club and when my husband suggested we change memberships I was a bit reluctant. After all I was familiar with Sam's and I am not a big fan of "change". But he was persistent and I'm so glad he was. The warehouse is bright and roomy. Employees are friendly and happy to help. The photo department is awesome and so cheap. Some of our most favorite items are their lunch meat, salmon and produce. We also use their brand of facial tissue and paper towels. Of course we buy all our "brand name" products... well, the ones that we can use before it goes bad. Oh! I can't fail to mention the cranberry - macadamia nut cereal... definitely one of our favorites. And then there's the cafe. We get the pizza for our son's birthday parties and we also grab a slice on our way out. And their chocolate coated ice cream bars with nuts - to die for! Really. But the very best part of being a member? THEY SEND COUPONS!! =] read more

Prices vary, some are high others are good deals. Do comparisons to make sure you get the best deal. I hate the tester stations. They can be feeding troughs for many. Some of us just want to get through an aisle, get what we need, & get out. They keep the check outs moving fast which is nice & the employees have always been friendly. read more

I've been a member here for awhile and just signed on again cuz I love Costco!! My faves: bakery items the variety of cheese liquor(cheaper here) the take & bake pizzas for 9.99(the margherita is fab) The basics are cheaper here too, I paid $1.52 for a gallon of milk. I could go on and on about this place. I love the samples they give out and just trying new things. Definitely worth checking out. read more

Costco Wholesale - Wholesale Stores Near Me - Merrillville, Indiana

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I love this location! People are always pleasantly helpful and knowledgeable!! Great quality products!!

I come to this store all the time. I guess from 9am to 10am seniors get in that are over 60 from what I hear. The lady in front of me said she was 55 and the lady thats letting people in told her to come back at 10am. Then she changed her mind and said your close to 60 so your good, but told me no come back at 10am. You can't pick and choose if you gonna let some in under 60 you need to let everyone in. Just saying smh. read more

Been here plenty of times, always just the normal big box experience. I came today in the midst of the Coronavirus Epidemic panic and this store was firing on all cylinders. All staff competent and helpful. Though the store was packed people were directed to check outs in a very orderly manner and no stress other than weaving through 100's of people whole shopping. Great store, great staff, A+. read more

Very clean and organized. I just felt the the cashier and bagger was just there for their paycheck. Not much of a personality. It was beginning of day also! But I absolutely love the man that always checks the receipts. I'll have to learn his name. Huge smile and always addresses my kids:) read more