First time inside this Costco in Norwalk, and this time made use of their free service to adjust eye glasses purchased at any Costco. I was very satisfied with the visit. My glasses had gotten really loose from constant wear, so was hopeful it could be tightened. The optical shop is located outside the registers, so it's important to enter via the Exit opening (similar to if you want to visit their subscription desk to buy a membership). Recently, the optical department got rid of their paper ticketing (where one draws a numbered ticket and wait for their number to be called, just like a deli), and replaced it was an app based one (powered by Waitwhile). You scan a QR code, which takes you to a web page. You can then choose a reason for the visit (I chose Eyeglass adjustments), and give a name. An optional phone number can be given to receive text, which I did. I was notified that I was on the waitlist by text, but was called by name and never told by text that I was up/next. David was the optician that adjusted my glasses, and gave me the standard warning that they would not be liable if the glasses broke during adjustment. He then worked on them on a nearby desk, and worked carefully. It made sense to hang around, and once he was done, just handed them right back, confirming that they fit. He did a great job. One new thing I noticed were these 'Pickup lockers', where orders from costco.com, optical, or pharmacy could be picked up without human interaction. It's similar to Amazon lockers in set-up. Neat that Costco keeps trying new things. read more

See all

- Heckin' crowded. - Despite the crowded parking, managed to find several open spots on the farther sides of the lot. - The sample stations are several and behind. + Food court's outside. Forgot to refill my ice water. - They didn't have the Emergen-C immune+ boxes I wanted (with vitamin D, Zinc, & Beta Via). Don't tell me Costco discontinued it?? Masaka! read more

I love Costco BUT the Norwalk location is a $h!t show ever since they remodeled it and WASTED space, you could never find parking !!! And the gas station isn't any better!!!! There's been times I literally leave because parking is horrible read more

This might be one of the oldest Costcos I've been to which seems to be always crowded. I have to note the parking is rather strange with so many turns and dead-ends. I really had to be careful, as always, to watch out for other customers while driving. Once in the store, I saw fairly busy lines before 10:00 AM on this Sunday, so I knew there were many Executive members with family in tow. The selection was similar to any other Costco and found out they stopped stocking peanuts in the shell, except for the Costco Business Centers, which are not open on Sundays. I did not find any special deals on this day, but am a diehard Costco shopper. read more

See all

Not for the weak. Crowded but in a wholesale store type of way Better prices than the grocery store Nice guy helped my mom pack her trunk The parking lot: always full so just trail someone. read more

See all

It honestly doesn't matter what time of day or what day of the week you come. It's always crowded. And the parking lot? Don't even get me started. They renovated it a couple of years ago, and somehow it still feels just as chaotic... if not worse. The layout is confusing, with certain entrances acting like one-way in and one-way out, which just adds to the mess. And if you happen to get stuck behind someone waiting for a car to unload a full cart, then slowly walking it all the way back to the cart return, just know you're not going anywhere anytime soon. Good luck! read more

Staff all around are friendly. So far I have been able to find everythIng I need when I come. It does get super busy but then again what Costco doesn't right?! Big parking lot and maybe still a struggle to get parking. Tip: Don't go on Fri-Sun. It's the busiest. read more

STOP-WORK / Unsafe Work Practice Notice Date/Time: September 15, 2025, 6:30PM | Location: Costco, Norwalk, California Effective immediately, all MEWP operations in customer common areas areas are stopped due to a serious safety violation. Operator "Chris" was moving a MEWP without a harness or lanyard while a distracted spotter repeatedly failed to control nearby shoppers, who were within three feet of the moving lift. This behavior is an unacceptable safety risk to customers and staff and demonstrates a complete lack of situational awareness and adherence to safety protocols. MEWP operation may resume once operators and spotters are properly and competently trained, fall protection is in use, and pedestrian exclusion or other safeguards are fully implemented. Costco must correct this occupational hazard immediately to protect people and uphold their strict safe work standards. Jordan Guerra read more

Costco Wholesale - Wholesale Stores Near Me - Norwalk, California

500 bucks on Halloween candy and I don't think it's gonna be enough. It never is. Yes we are that house that passes out Candy & Bible stories. You can get a full-size candy bar, but you're gonna get a side of Jesus! Thanks Costco for helping me make that happen Every year. read more

See all

Terriblly managed store! 20 minute wait to pay bc they don't open all registers when busy.

This location is well stock, we found items that other location doesn't offer. The staff were friendly and helpful.

I come here for the car wash more than anything else when I'm in the area. Always an adventure since it's always crowded and have to bring some patience while waiting in line. The Costco is pretty much the same as any other, though definitely with more crowds. I can't say this one stands out in any way beyond being one of the few with a car wash in SoCal. Typical selection of goods inside and this location is close to many popular venues in the area so good for convenience. read more

My review is entirely about the parking situation. What a belligerent cluster fu@k of absolute nonsense! Never coming back to this location just because of this. Spent an hour just getting in and out of the parking lot... and without parking mind you. Good luck with that. read more

This Costco wins for most inconvenient. if you wanna be at Costco for 3hrs come here. Parking is A S S. It's faster to drive to the Cypress, La Habra or Lakewood than to find parking here. LOL read more

Here is my experience; Inside the store customer service are rude. Food Court: is misleading! Do NOT call in for your pizza. It's pointless! Find yourself another Costco location if you are looking to order pizza for a party. Trust me , save yourself the trouble, headaches, stress and most importantly time. read more

This is the second time I've had a horrible experience at this location. The manager named Bobby who works at the tire shop refused to exchange my car battery even though I have warranty. They tested my battery said it was good and guess what? An hour later it died. I have proof from mechanics saying my battery can't hold a charge and needs the battery replaced! He made me feel stupid like I didn't know what my car needed. His tone was unacceptable and he could've approached this in another way! I'm never coming back here and neither should any of you. read more

By far the worst Costco in the area. Nothing against the products or services but it's the size. The parking lot is tiny and there's always two or three cars waiting in each row. If you're lucky enough to find parking, then good luck with the check out lines. Each line is typically 15-20 people deep. I get that every Costco is busy but Cypress and Lakewood are never as bad as this one. read more

This Costco is Over rated! Hard to get a parking spot.. also the food pizza/hotdog area needed to fix their sign people are lining up most of the time on second and third lane window from the non members line. Then soon someone get to the window the employees will tell you that your on the wrong line! Hopefully they fix this issue sooner? Just install the sign for non or cash only line and more sign for kiosk pick up sign only! So customers don't get confused! Thank you Norwalk @costco management!!! read more

Terrible car wash! Leaves the car wet and spotty. The car is quickly passes by the blow dryers not allowing the car to dry.

Don't go to this store. They overcharge you for items. Management is very rude. See picture of one example. read more

Costco Wholesale - Item in receipt. - Wholesale Stores Near Me - Norwalk, California

See all

Please DO Not order the Hot Dog. You get a winner and Bon in a brown paper bag, no more white holder they no longer serve onions. Very limited choices on fountain drinks, Costco has cut Back Big time. BUT!! Still charging membership fee. People what are we paying for??? read more

Costco Wholesale - Hot Dog - Wholesale Stores Near Me - Norwalk, California

Had to say the ladies at the self checkout were awesome! They had the lines moving so fast and both were so so nice Thank you very much for such great service. read more

Your parking was bad before and now it's my worst nightmare!!!! I will NEVER shop here again. EVER!! read more

Costco Wholesale - Love their Bling dept - Wholesale Stores Near Me - Norwalk, California

I went into the eyeglass center today and Eric took really good care of me. He was super polite, professional, helpful and I didnt feel rushed at all. He was very fast in the answering all of my questions but took his time with me and I really appreciate not feeling rushed as he was very patient with me. Customer service here with Eric is top tier! He was just so great! Thanks, Eric, you are awesome! read more

TL;DR: I've been a loyal Costco shopper for years, appreciating their vast variety of products from groceries to electronics, and enjoying great deals on essentials like tires and glasses. Not everything is going to be a hit, but Costco has so much something here is bound to become your next staple. 4.5/5 Your Thoughts? 1.5/2 The good--Kirkland Signature Chicken Sausage Links (Parmesan & Cracked Black Pepper), Grillo's Pickles, Tasso's Double Stuffed Jalapeno and Garlic Super Mammoth Olives, Kirkland Feta, Red Cotton Candy Grapes, Nutty & Fruity Chili Tamarind Bites, Chocolate Chunk Cookies, Seasonal Pumpkin Pie, Hot Dogs, Pepperoni Pizza, Korean BBQ Pork Jerky, and Spinach & Cheese Ravioli. The not-so-good--Kirkland tortilla chips were disappointingly crunchy and bland, Bulgogi and Orange Chicken were underwhelming, and the premade sushi had seen better days. Mateo's Gourmet Salsa and Scalloped Potatoes are decent. Their havarti and muenster cheese wasn't my favorite. Expenses: 1/1 Great prices on many items. Able to pay via debit card. Location: 1/1 Parking situation has improved since the recent work they did in the lot, but it still sucks on weekends. Staff is friendly and store is kept pretty clean. = Possibility of a Future Visit & Recommendation: 1/1 Despite a few misses, the quality and variety of products keep me coming back to Costco. The convenience and savings on bulk items are unmatched. Just be prepared for a crowded experience during peak times. read more

It is actually insane how hot the water temperature is in the restroom of costco. My 4 year old burned her hands and at first I thought it was just a little to warm and shes si fair, but no 4 hours later and she literally has burns. Her skin is still red , dry and BURNED. The first picture was from when she washed her hands at 5:42pm, and the second and third is currently at 9:19pm. FIX IT before you go burning more kids. read more

See all

Worst experience ever! Employees are so rude! I was shopping in the store for almost an hour, 6 gets here, and they start kicking people out. Went to the back to get water and I was not allowed to, because it was 6pm already! As I was walking towards the water with my daughter, the employees starts screaming at me! "MAMM! Store is closed already! " and did it allow me to get my water! Horrible! After 21 plus years, I will not be renewing my membership!! So rude!! We were not here to spend a couple bucks, but always over $300!! So disappointed! Do better Costco! read more

Horrible service. Supervisors in the customer service a useless. Complicate the simplest task.

I bought flowers from Costco for Mother's Day. I bought a pack of coronations and a pack of sunflower we're worthless. They were broken and died within a day carnations they're not even blooming Do not buy flowers from Costco. Look at what I got. read more

Costco Wholesale - Carnations flowers. - Wholesale Stores Near Me - Norwalk, California

See all

Luisa is amazing!! She went over and beyond. She was friendly and offered the best customer service with a smile. We hadn't been to Costco in years. We always do delivery because the customer service wasn't great. But Luisa changed our mind on Friday. She helped us with our membership. The store had many items but I did notice that this store was pricier than others. They had a large variety of things. It's a clean store. Staff were friendly. Lines went quickly and the store was packed. read more

Alma's Poor Customer Service On Sunday morning, we waited in line well past the tire shop to enter as Executive Members. When we finally reached the front, we noticed Alma scanning and allowing people in from the other side without having them go through the line. When a customer in front of me expressed disappointment, Alma gave him a nasty look, which prompted the rest of us to speak up. When we asked for her name, she turned her back to us--the actual line--concealing her name tag. I happened to see her again on the way out and caught her name then. I understand that managing a crowd can be challenging, but her reaction was unlike anything I have ever experienced at any Costco. Even after entering, several of us were still in disbelief, talking about what had just happened. That was our welcome to Costco today. Perhaps customer service is not Alma's strong suit. read more

I try to go here since I live very close, but the parking is still horrible. They must have hired the engineer that designed the 5/22/57 interchange before it got improved. read more

Went on a Thursday around 3pm and found parking fairly quickly; which usually doesn't happen. They redid their whole parking lot and I'm not a fan of it. There is a one way only part and if you go down the wrong lane you end up having to detour. It's the one closest to Hoxie Ave. We ended up having to detour to the far side of the parking lot instead of just going to the next row where we saw a spot. We parked, walked in and the place looked empty. Normally, there are long lines Ever since they started opening up more lanes, the self checkout is available, it seems to go much more quickly when checking out. I used to avoid Norwalk and go to La Havra or Cypress instead, but I've been really impressed as of lately. I needed a new laptop and there was a Microsoft on sale for a great price. It was $250 cheaper than other local big box stores. It was on sale and to my delight ANOTHER discount of $20 was applied! We shopped for a few more items, had 2 people in line ahead of us, checked out and went up the merchandise room, gave my receipt and was handed my product. We were in and out in 30min. It was great! Staff was courteous, fast and very helpful. I will return again. read more

Costco Wholesale - Actual computer - Wholesale Stores Near Me - Norwalk, California

See all

I went to this place to buy a battery for my car because a friend recommended it to me. He told me that he had bought his battery there and that the Costco mechanics had helped him install it. But I was extremely disappointed. After waiting in line for 45 minutes--since they only have one person working in the tires and batteries area--the cashier told me that the guys at the shop would help me install the battery. However, the guy there told me they don't do that. So I asked if he could at least lend me the tools so I could do it myself, and he said they don't have any tools for installing batteries. Come on, we're talking about a simple wrench, and I literally saw them hanging on the wall of the shop. They treated me like I was stupid. I spoke with the manager, David, who at least helped me by lending me his own tools, and that's how I was able to install the battery. The problem got worse because there was another customer in the shop yelling at me, demanding that I move my car--which was impossible since I hadn't installed the new battery yet, and the old one was dead. Honestly, I can assure you this was the worst service I've had in years. Even AutoZone is better than those clowns they have working as mechanics at Costco. Next time, I'd rather buy the battery at AutoZone. read more

I've been coming every single weekend for the past 3 months for my mother to do her grocery shopping. Considering what's going on in the world today. She can't take the risk to do her grocery shopping. This week some young women denied me to shop with my mom's membership. The second manager that they called up front was even worse. Telling me to clam down. They need to check their management and staff. They pick and chose when they can let you in with a parents membership? Unbelievable. Now my mother has to take the risk to do needed necessity shopping?? Management stated " she is doing her job" lol looks like they need to check alllllll the other workers who have allowed me in without my present mother. No consideration about what's going on in today's world. Seems like they support ICE instead. read more

parking is horrible here. i thought after the renovation or whatever construction they did the parking will be better but it is worst then before. but if you are still going to go to this costco. then expect to wait 20-30 min trying to find parking. giving everyone a heads up. read more

Grabiel on register 13 kicks ass! He's hustling none stop. I'm in line and it's huuuuuge. Every available register has 8-9 carts minimum. What caught my attention was that a customer was being rude enough that even we noticed it couple carts back . He went above and beyond to help that customer out and kept going. Didn't skip a beat. When he got to us. He was professional and very helpful. Kept the flow going but still made it an enjoyable transaction. Good job Gabriel, and outstanding job Costco hiring team. read more

Costco Wholesale - Groceries - Wholesale Stores Near Me - Norwalk, California

Went to Costco a few days ago and bought my son his first two pairs of glasses with Angela and she had amazing customer service. She even asked me if I was buying any today cause it been a few years and time for a check up again . I went and got my eyes checked again and David helped me purchase my glasses . He went above and beyond as well. I bought 3 glasses. I was extremely happy with the customer service I received and how patient they both were with me and my son . He is autistic and I love how patient they were with him and didn't rush us at all. David also gave my son a pen and note pad so I had time to try on my glasses. The above and beyond that they both provided us really touched my heart. Amazing employees. read more

Costco Wholesale - 2 kids transformer glasses 1 furla 1 Kate spade 1lulu Guinness - Wholesale Stores Near Me - Norwalk, California

Damaged my car and refuse to pay, what they tell me is it is not their fault, but it happened in their car wash and I have no control of my vehicle. I will stay away from the Costco as far away as possible. read more

Now I know why you only have 2.5 Statz. Cause your Marvelous!!, NOT!! it took a measle 45 mins to get a hot dog, while there was 3 open windows empty handed. They were for order pick up only. Change your process. Moody's just made a downgrade to 1.5 starz. read more