In late September of 2020, I hired Cottage Hill Exteriors to replace the roof and vents on my home. When the materials were dropped off in my driveway, the power vent (attic fan) was not tied down to the pallet. We had gusty winds for the next couple of days and the power vent ended up in my neighbor's yard. When Bill Trudeau showed up on the first "work day", I explained what happened and he stated that he would install it and if there were any issues, the power vent would be replaced.
Their crew came out, tore off two previous layers, laid the new roof, and replaced roof vents including the power vent (attic fan). At the time, I thought they did a good job with the cleanup especially when they used a magnetic lawn roller to pick up any nails or staples. This was extremely important to me since I have a dog that plays in the backyard. Unfortunately, even now, I am still picking up pieces of roof shingles, nails, and staples that either blew off the roof or came through the downspout. I contacted Bill at Cottage Hill on two separate occasions regarding the debris and he stated "that it must be from the gutter along the really steep ends. They usually use leaf blowers to blow the stuff out. It would be hard to get to those two ends and get everything out."
Now that the weather is getting warmer, the attic fan has started running which it should, however, the noise from the fan is very loud. Inside the house it sounds like someone is mowing the yard, outside, it is even worse. Since May 14th, 2021, I have tried contacting Cottage Hill Exteriors several times through phone, text, email, and the company's website. There has been no response. After spending approximately $7500 for the entire job, the company should stand by their warranty for materials and workmanship. All I am requesting is a new power vent (attic fan) installed. read more