Cancel

    Open app

    Search

    Cottage Imaging - Santa Barbara

    3.7 (9 reviews)
    Closed Closed

    Cottage Imaging - Santa Barbara Photos

    You might also consider

    More like Cottage Imaging - Santa Barbara

    Recommended Reviews - Cottage Imaging - Santa Barbara

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of c n.
    6
    33
    0

    3 days ago

    Business owner information

    Photo of Adrian F.

    Adrian F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Adrian F.

    Adrian F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of N G.
    0
    5
    1

    9 months ago

    Business owner information

    Photo of Adrian F.

    Adrian F.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Dismissive and abrupt staff. No sense that they are service providers and patients are customers.

    Business owner information

    Photo of Adrian F.

    Adrian F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Adrian F.

    Adrian F.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S K.
    0
    14
    3

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Cottage Imaging - Santa Barbara Reviews in Other Languages

    Ask the Community - Cottage Imaging - Santa Barbara

    You might also consider

    Santa Barbara Women's Imaging Center

    Santa Barbara Women's Imaging Center

    3.0
    (22 reviews)
    0.2 mi

    I'm very impressed with my overall experience at Santa Barbara Women's Imaging Center. I came for…read moretwo studies that I was not looking forward to: Mammogram and ultrasound. My one prior experience with mammograms (completed at a different center) was very painful, embarrassing, and overall terrible. I was definitely thinking this would be similar. How pleased am I that this was not the case! From check in to procedure, all staff was kind, friendly and accommodating. The imaging technician, Maria, and sonographer, Chloe, were informative and thorough. The office is clean and dressing area comfortable enough. I appreciated the baby wipes which were helpful for removing the gel and Chloe's use of warmed ultrasound gel. After my studies, the radiologist came out and spoke directly with me about my results. What great customer service!!! This is the first time I've had a study and received the results immediately from a physician. My primary feedback is environmental: please consider heating the rooms. The rooms are very very cold... add topless to the mix, and I was quite uncomfortable.

    First time I've had to wait so long to be seen. Everyone was apologetic, but in the end I think my…read moreappointment time fell within their lunch hour. There were no technicians available to do my ultrasound. I don't recommend an appointment scheduled for 11:40AM!!

    Photos
    Lobby and Registration
    Lobby and Registration
    Lobby and Registration
    Lobby and Registration
    Nice

    See all

    Nice
    Jackson Medical Group

    Jackson Medical Group

    2.6
    (55 reviews)
    0.1 mi

    The staff not answering a phone call i had an accident i have to ask my family member to go in to…read morethe office to make an appointment!!!! and now they are charging $300.00 annual fee. the billing office and front office are not helpful at all. they received a rejections for the claims and asking me to call insurance. I am working for medical field they do not even try to call insurance to see what is the problem. I was waiting for my mammogram result they said Dr is busy i was so anxious and start to cry i was waiting for few days , then they said you need to make an phone call appointment after few days waiting I made an Appointment to DR read my mammogram result. I do not mind pay for that but the way they handling patient care is very unprofessional.

    I was assigned to this medical group and scheduled four months out for a physical. I asked to be…read moreplaced on a cancellation list in hopes of being seen sooner. Nearly three months later, I called to check my position on the cancellation list and to confirm my appointment date so I could complete the required electronic forms (which couldn't be done without that date). I was on hold for over 10 minutes before being disconnected, then waited another 5 minutes when I called back. When I finally reached the new patient intake coordinator, I mentioned that it would have been helpful if the appointment date had been included in the email so I wouldn't need to call to confirm. Instead of addressing the issue, she became defensive, explaining how she was the only person in that role/ department. I told her I understood but felt their processes could improve and lessen the frustration. When I asked where I was on the cancellation list, she responded in a condescending manner, telling me they had many patients and that I wasn't their only one. I explained that I was aware of their multiple locations and providers and that I'd be happy to see any provider, of any gender, if it meant being seen sooner. Despite that, she continued to give reasons why it wasn't possible to move my appointment. I did finally drag out of her that I was third on the list in which I said there was hope. I thanked her and ended the call. To my surprise, she called me back in what felt like a passive-aggressive manner, asking why I had hung up on her. I told her I had thanked her and was finished speaking. She was upset that I didn't say good bye but instead said thank you and hung up. She commented on my tone, and I told her I didn't appreciate her manner toward me and that I was matching her energy at this point. The conversation escalated, and admittedly, I did say the f word once out of frustration because she had called back only to continue the conflict rather than help. She then stated she would be speaking with management to revoke my ability to be seen at their practice. I said I understood and would also like to speak with management. About a week later, I received a letter stating I had been removed as a patient and would need to be reassigned elsewhere. After reading reviews on Yelp and other sites, I noticed a pattern of similar experiences. In the end, they probably did me a favor, but the lack of professionalism, empathy, and accountability from their intake staff was incredibly disappointing and reflects poorly on how this medical group treats patients. I don't generally leave reviews but this was unethical and very disappointing.

    Photos
    Jackson Medical Group
    Jackson Medical Group
    It's a game of using two procedure codes for one procedure.

    See all

    It's a game of using two procedure codes for one procedure.

    Cottage Imaging - Santa Barbara - diagnosticimaging - Updated June 2026

    Loading...
    Loading...
    Loading...