Extremely rude and curt person who does the appointment schedule. Didn't answer my questions, acted…read morevery annoyed, and hung up on me. I had to call back my own provider so they could explain Pueblo's procedures to me. I would go elsewhere. They obviously don't have their clients.

The staff was great!! Put my IV in with no pain!! They explained my procedure and made me feel very…read morecomfortable!!

I'm very impressed with my overall experience at Santa Barbara Women's Imaging Center. I came for…read moretwo studies that I was not looking forward to: Mammogram and ultrasound. My one prior experience with mammograms (completed at a different center) was very painful, embarrassing, and overall terrible. I was definitely thinking this would be similar. How pleased am I that this was not the case! From check in to procedure, all staff was kind, friendly and accommodating. The imaging technician, Maria, and sonographer, Chloe, were informative and thorough. The office is clean and dressing area comfortable enough. I appreciated the baby wipes which were helpful for removing the gel and Chloe's use of warmed ultrasound gel. After my studies, the radiologist came out and spoke directly with me about my results. What great customer service!!! This is the first time I've had a study and received the results immediately from a physician. My primary feedback is environmental: please consider heating the rooms. The rooms are very very cold... add topless to the mix, and I was quite uncomfortable.

First time I've had to wait so long to be seen. Everyone was apologetic, but in the end I think my…read moreappointment time fell within their lunch hour. There were no technicians available to do my ultrasound. I don't recommend an appointment scheduled for 11:40AM!!

Sansum/Sutter is a miserable experience exacerbated by the services clearly being over-subscribed…read more No parking at many facilities, long hold times on the phone, inaccurate web pages (e.g., showing doctors no longer there or not showing ones who are there), no followup. I had a coding problem/error from Lab order they sent in Nov. of 2025. SIX MONTHS later, they have not resubmitted the order correctly. No responses, no help. The medical teams are generally good but it is getting impossible to navigate to them through the crowds, disorder, disorganization and administrative incompetence.

My husband started seeing Dr. Ron Golan recently in the urology group. He was quite pleased with…read morehis first appointment and delighted he found a great urologist. Dr. Golan is a young and capable scientist. He has a good sense of humor but is also very professional. He's well educated having graduated UPENN medicine followed by Columbia, while still keeping current on evolving scientific research and data. You'd be lucky to be his patient with his bedside manner and strong scientific and clinical skills. Office was easy to get to, park and navigate to Dr. Golan's office. Highly recommend! See their website for more information.

I am so grateful to have visited Hello Baby recently! I was recommended by a girlfriend, who, like…read moremyself, had had miscarriages prior to our current pregnancies. I was able to get a great deal on Groupon for a 3D ultra sound, but her services are reasonably priced even regularly. I felt very welcomed and reassured. She was patient and very sweet with myself and my husband. Especially during the pandemic, when my husband has not had opportunities to see ultrasounds, this has truly been a wonderful experience. The office is clean and easy to find, and we chatted comfortably throughout the exam. I had originally thought 45 minutes would be an uncomfortably long visit, but it truly was a pleasure. And I am so thrilled with the photos provided! Thank you.

If you want the best at a competitive rate along with a 5 star VIP experience that is memorable GO…read moreHERE!!! Andrea and her team are not only professional, they make you comfortable and she is about exceeding your expectations. I have to admit upon walking in to her boutique i didn't want to leave! Its absolutely gorgeous! However, you are also offered a concierge service that is hard to beat!

The staff not answering a phone call i had an accident i have to ask my family member to go in to…read morethe office to make an appointment!!!! and now they are charging $300.00 annual fee. the billing office and front office are not helpful at all. they received a rejections for the claims and asking me to call insurance. I am working for medical field they do not even try to call insurance to see what is the problem. I was waiting for my mammogram result they said Dr is busy i was so anxious and start to cry i was waiting for few days , then they said you need to make an phone call appointment after few days waiting I made an Appointment to DR read my mammogram result. I do not mind pay for that but the way they handling patient care is very unprofessional.

I was assigned to this medical group and scheduled four months out for a physical. I asked to be…read moreplaced on a cancellation list in hopes of being seen sooner. Nearly three months later, I called to check my position on the cancellation list and to confirm my appointment date so I could complete the required electronic forms (which couldn't be done without that date). I was on hold for over 10 minutes before being disconnected, then waited another 5 minutes when I called back. When I finally reached the new patient intake coordinator, I mentioned that it would have been helpful if the appointment date had been included in the email so I wouldn't need to call to confirm. Instead of addressing the issue, she became defensive, explaining how she was the only person in that role/ department. I told her I understood but felt their processes could improve and lessen the frustration. When I asked where I was on the cancellation list, she responded in a condescending manner, telling me they had many patients and that I wasn't their only one. I explained that I was aware of their multiple locations and providers and that I'd be happy to see any provider, of any gender, if it meant being seen sooner. Despite that, she continued to give reasons why it wasn't possible to move my appointment. I did finally drag out of her that I was third on the list in which I said there was hope. I thanked her and ended the call. To my surprise, she called me back in what felt like a passive-aggressive manner, asking why I had hung up on her. I told her I had thanked her and was finished speaking. She was upset that I didn't say good bye but instead said thank you and hung up. She commented on my tone, and I told her I didn't appreciate her manner toward me and that I was matching her energy at this point. The conversation escalated, and admittedly, I did say the f word once out of frustration because she had called back only to continue the conflict rather than help. She then stated she would be speaking with management to revoke my ability to be seen at their practice. I said I understood and would also like to speak with management. About a week later, I received a letter stating I had been removed as a patient and would need to be reassigned elsewhere. After reading reviews on Yelp and other sites, I noticed a pattern of similar experiences. In the end, they probably did me a favor, but the lack of professionalism, empathy, and accountability from their intake staff was incredibly disappointing and reflects poorly on how this medical group treats patients. I don't generally leave reviews but this was unethical and very disappointing.

My husband had hip replacement surgery at the Surgery Ctr and the entire team/experience was…read morefantastic! Professionally, we do leadership training in healthcare and we were sincerely impressed by the quality and caring of the entire staff from the front office to the nurses and doctors.

What a fine team the Surgical Center - was greeted with professionalism, good care and even humor…read more We're blessed to have such a good staff. Highly recommended and usually it's easy for me to be critical - all good here.