I had a great experience with Floor City, both with the sales staff (Terry) and the installation…read moreteam (John Adams and company). The job was done slightly ahead of schedule and the final price was $200 less than the estimate. Update: My review is of the sales office and installation team in Pensacola, FL. For some strange reason it is showing up as referring to San Francisco.

We have bought tile from Floor City USA for several home projects during the past 10 years and have…read morealways been impressed with their service. All of the people there are super friendly, helpful and knowledgeable. Gary, the installer who put down tile in our hallways and front and back porches for our first order, did an awesome job. We requested him again this year when we replaced carpet with more tile. Once again, he and his crew delivered excellent work. I give them the highest recommendation possible!

Bob and Sue at Blue Water Flooring were a pleasure to work with while updating our Navarre Beach…read morecondo. They are fair, honest and will do what they say they will do and more. I recommend Blue Water Flooring to anyone looking to purchase and install flooring in this area!

From the owner: sales and installation of flooring; i.e. wood, ceramic/porcelain tile,stone, carpet, laminate…read more custom baths

This team is absolutely the best. We had a wild transition moving cross country to the Northwest…read moreFlorida area and the home we purchased desperately needed upgrading and improvements. The team first talked to us, then did a video review of the property pre-purchase, then did a very thorough mock up of some ideas, then met in person to measure and talk more--all this before we hired them! The one aspect of the move that needed zero micromanaging was their work, and it was done with care, precision, respect for our budget and joint vision, and even with our needing 2 days to get the moving truck in place to move in and pause their progress. Great ideas for ceiling fans, flooring choices, new molding, light fixtures, too. There was a great, easy contract to sign, we stuck to the budget and yet, when we needed to expand on 1 particular area of the home that needed adjustments, we worked to find creative solutions that stayed on track and within the slightly expanded budget. They were so upbeat, neat, respectful of the home and space, reliable, and went above and beyond. The end results are gorgeous! We have more yet to do and in a little while when we get settled into place, we will hire them for the next phase. We checked out a few local contractors before hiring these amazing ladies and their team, too, and we are so happy we did. Our home has already increased in value with these added changes and renovations, too-- for reference they filled in a partial wall to enclose a room, built gorgeous custom shelving to create a walk-in closet, worked for solutions to install 2 sets of awesome custom shelving in strangely-shaped closets already in the home, installed new lighting and switches in 3 rooms, replaced outdated molding, installed a pocket door, painted hallways and several rooms and molding, advised and installed or oversaw installs of new flooring and ceiling fans, cut beautiful bench seating and shelving for the new space off the brand new enclosed room, and came up with awesome solutions for helping fuse what was being changed in the home with what already exists here. We could go on and on about how pleased we are. Hire these folks!

Excellent work done by these hardworking ladies, Becky and Char. They installed a closet…read moreorganization kit, made custom closet shelves, and installed closet doors in my condo on Pensacola Beach. I'm very satisfied with the results. They worked on short notice, helped me envision what I wanted, did the shopping for materials, and got the job done in one day. They have an outstanding work ethic, which shows in their work. I wish their new business much success! And I highly recommend them for renovation work.

Eric is the best! If you have a bathroom that needs a miracle, he is your guy. Turned our 1990s…read moreleaking monstrosity into a an elegant masterpiece. Super fair pricing and completely over delivers. Highly recommend and will be calling back to do our master bath. I wish I had a before pick.

Eric does FANTASTIC work. We appreciate the quality of his work, his fair pricing, and he's built…read moretrust with us to the point we know we can ask him to stop into the house while we're out of town to do jobs we've hired him for. In the past we've agonized over finding a new contractor or handyman who not only did good work but didn't hit us with questionable or surprise charges, but from the time we first found Eric's business profile on Facebook with examples of his gorgeous tile work and had him redo our bathroom floor, we haven't needed to find anyone else. He has redone the tile in both our bathrooms and our shower (looks absolutely amazing and we are SO pleased with it!), installed toilets, bathroom vanities, painted our hallway and bedrooms, and helped us switch out a ceiling fan with a ceiling-flush fixture with multiple lighting settings, and installed a new mailbox (w/post). We gave him a key to go into the house while we were out of town to install a cover plate for an empty outlet box; he fit it in on short notice so the listing photos for our house would look good. Not only has he done great work on everything, but he's a clear and kind communicator. In the past I've had contractors be very short with me and make me feel foolish for asking detailed questions about aspects of the work we're having done (not great for my anxiety), but Eric has always been extremely gracious and patient. He broke down the process of how the tiling job would go when I asked, he's shown me the most efficient way to patch nail holes and use tools properly, and during the first job we hired him for (as I was just getting comfortable with power tools and DIY projects) he took the time to show me how to properly (and safely) replace the blade on my miter saw! To boot, he's good with our large dogs which is a big deal for us having had many fosters and adopted a few rescues of our own. We can't recommend Eric and his work highly enough. Quality, fair prices, good communication, and trustworthy! Once you hire him for a job, you'll never need to look elsewhere for handyman work and tiling.

Allen was hired to tile our entire home to include the back porch and redo our master bathroom…read more Thursday, March 27th was the last time he was here. He left after adding another layer of sealant on our main living area stating he would be back Friday morning to look over everything. We at this point had been having trouble with uneven patches of sealant all over the house. He never showed Friday & texted saying his wife was off and he was spending the day with her that he would see us on Monday. This type of thing happened more times than we can count in the almost 3 months this job has been in progress. Monday came and went with no response to our attempts to to reach him via phone and text. We have since hired another company to come and strip the flooring and reseal. Upon a brief overview of the main traffic areas in our main living area we have noted close to 20 tiles with a "hollow sound" when tapping on them indicating air pockets that will inevitably fail with either cracked grout and/or tile. We have a master bath with a wall plate that is dented and scratched and were told by Allen he was researching the replacement and he acknowledged if left this way would end up rusting. We have paid Allen in full, receipts to show it and even at one point paid him $3,000 before flooring was complete so that he could buy his wife a birthday gift as requested by him. We more than held up our end of the agreement and now all of the sudden are being "ghosted" by him. We at this point were simply asking him to come back and address the holes in the grout we have found and the hollow tiles with air pockets so we have no issues in the future. This job began in January, if he would have put in solid 5 day work weeks as promised we would have been done a month ago if not more. One last minute excuse after another not showing up has been the norm. Lack of attention to detail towards the end has also been the norm. My husband has been doing quite a bit of fine tuning. We simply want to know that the money we worked so hard for and saved has been worth something, that we don't have endless repairs ahead of us as tile begins to fail. He already had to repair a leak in the master bath. We have to correct the drywall in the bathroom where at the end he stated "texture isn't my specialty" after accepting and "completing" the job. Our last text to him was extremely heartfelt, stating we at this point considered him a friend and were saddened he just up and decided he was done. That we were extremely speechless and saddened that our judge in his character was so wrong. He seemed like such a good christian family man, a value our family shares. The ONLY thing asked of him in the last text was to let us know what the plan was in the future when the grout and tiles with air pockets begin to break and to let us know the status of the wall plate in the shower. And yet.... no response...

Allen was very quick to respond and super communicative. He was very nice, informative and…read moreefficient, he was able to complete full installation of our washer and dryer units in about 20min. I highly recommend him and will be reaching out to him for any future Handyman services!

Oxi Fresh did a great job at making my carpets clean and smell fresh!!! Their pricing was great and…read morewe loved the results.

Jonathan arrived on time and went over all components throughly. He even did a cleaning in my…read moreoffice twice which I appreciated. Highly recommend him and the company.

The Floor Store is the place to go in Pensacola. These guys know their stuff and have been in the…read moreflooring business for many years! They stand by their work and their prices are awesome! Go here if you want quality work at a great price!

Exceptional Flooring Experience at The Floor Store in Pensacola!…read more I cannot say enough great things about my experience with Andrea at The Floor Store in Pensacola. From the very beginning, she went above and beyond to help us navigate all the flooring options for our home project. With years of design experience, Andrea took the time to explain the differences between luxury vinyl plank (LVP), engineered hardwood, tile, and other flooring materials so we could make the best decision for our space, lifestyle, timeline, and budget. What really stood out was her incredible customer service and design expertise. Since I wasn't able to come into the showroom right away, Andrea even FaceTimed me through the store, showing me countless flooring samples, tile options, colors, textures, and finishes. She also shared photos of completed projects to help me visualize how everything would look in a real home setting. Within hours of our appointment, she had already sent over a detailed written quote. The selection at The Floor Store is fantastic, and if you can visit in person, it's absolutely worth it. But even if you can't, Andrea makes the process easy and stress-free. She truly helps you feel confident making design choices when there are so many products and styles to choose from. If you are looking for flooring in Pensacola -- whether it's LVP flooring, engineered wood flooring, tile, or expert interior design guidance -- I highly recommend The Floor Store and especially Andrea. Educated, experienced, professional, and genuinely helpful from start to finish!

This company promised to do a simulation of a built-in fireplace, however it looks like a complete…read moreafterthought. The work is not square, there are large gaps, has not been painted nor caulked, and fireplace is still not operable. The job began in January 2020. The last time anyone was at the site was June 2020, after repeated phone calls and inquiries. No one has returned to the work site since June. Jansen Kitchen and Bath has been paid in full for this job because of good faith handshake by contractor and the homeowner that they would return.

We are recovering from an over 5-week remodel of our master bath and associated walk-in closet,…read moreexecuted by Jansen Bath and Kitchen. Process was both traumatic -- sleeping on a twin bed in a back bedroom, and gratifying--enjoying meeting wonderful craftsmen and working with Jansen, learning that we made the right choice with Jansen. Jansen did an amazing job, employing a dozen or so incredibly talented and courteous craftsmen. We got to know each of them, a few of which I list below: * Joe... the mirror guy... admitted that he'd cut the mirror a bit off plumb...and immediately said: I will recut the mirror to correct those gaps. THAT is exactly why we contracted Jansen! * Jansen office staff, especially Karen * "Interns' Stephan, Ethan, delightful to have in our home * Hugo Project Manager-- cranky, but always professional and competent: just what we needed1 * Doug Onyx * Jame/ Bubba tile * Chris #1, Josh and Jeff who worked on drywall and surface prepration * Alec moster plumber * Chris#2, the artistic, Perfectionist Painter who finished the job to such high standards! Owner Paul Jansen was a refreshing experience [especially in context of current business ethics]: honest, straightforward, competent, and a bit of psychologist with a sense of humor. ALL of the Jansen office staff helped us through the billing and payment process) were exemplary: This is how a business should work! We want Jansen to succeed even more now: for our selfish reasons [likely future contracts], and also to help our friends and colleagues to know why Jansen is more than good enough to merit a more estimate cost up front. In our case, Jansen actually refunded about $600 from the estimate cost. Jansen may seem more expensive up front, but it's the end result that one has to live with. Our new master bath is BEAUTIFUL and works perfectly! We are enjoying it every day now. Anyone needing bath and kitchen remodels and get your dreams materialized: Choose Jansen!