Thank you Jesus for my surgeon Dr Sidney Hu and her team my procedure went great and I was able to…read morego home to recover i have a great care team all my doctors take very good care of me

I was between insurance and had to have a lab drawn. The draw itself was performed by a high…read moreschool student completing her clinical. I was billed $980 for the draw that could not have cost St. Francis $50. I understand St Francis has costs to cover, but a more than 1000% markup for routine services for an uninsured individual without any good faith estimate is robbery. I've been through multiple rounds with the billing department with nothing more than the run around. There is a reason they lose to Stormont so often. Avoid the lesson yourself. Don't support a poorly operated hospital.

I had to come here versus waiting many more days to see my doctor for my issue. The staff here was…read moreso professional and friendly. The waiting area was clean. The check in nurse was so nice and the nurse that examined me was informative and awesome. I will only go here if I ever have an emergency.

We've been here a number of times. I don't think we've waited less than an hour in the waiting room…read moreany of those times. I guess this can be expected in this type of clinic, but it's still not a good thing for a business. It seems like we always see the one older doctor. He's kind of an odd guy and always makes my wife feel uncomfortable. He never gives the best answers, but at least you can get some medicine I guess. All in all, I'd say try to go somewhere else. But if this is all that's available, it should work out for you.

It's terrible to see how badly SVBH has sunk into the ground. Dr's walking out and replaced by…read morerookie APRN's lacking even basic competencies. Head to Lawrence to KU BH folks.

if you have serious mental heath issues do not come to this place. My wife is having issues with…read moreOCD, depression and suicidal thoughts. They NEVER called her back when she tried to sign up for intensive outpatient treatment. She then tried to get admitted to stormont vail west. Dr. Hahn denied her because of mobility issues. They then posted on my chart that she was denied because she didn't say she was suicidal. She is suicidal. She tried before this to be admitted and they gave her the runaround. I believe Hahn denied her admittance in retaliation because she previously complained about his behavior and inability to provide her any real help for her mental health. This man needs to be investigated before someone takes their life.

We made an appointment and we're waiting an hour past. Never again. We came before and they said…read moremake appointment. Why? We got in faster without an appointment.

I made an appointment online. I waited an hour when I arrived. In that time, not one of the seven…read morepeople ahead of me were called back to be triaged or helped. A few people came in after me and had the good sense to turn around and leave Immediately. My brother asked twice when I might be seen for my possibly broken wrist and feeling faint. They said they would get to me when they got to me. We left and went to a Stormont-vail urgent care. We were triage and seeing a practitioner in less than 10 minutes. Will never go to Brewster urgent care again as it was my second negative experience there.

I went to the clinic on Urish Rd due to a sinus infection. The screening woman and the receptionist…read morecould not have been any kinder or more helpful. The LPN that checked me prior to the doctor was excellent. Was really concerned and answered all of my questions. The actual Dr needs to learn how to interact with patients and listen to what is wrong with them. This woman was rude and I could tell once she left the room with me she was going to give the others in the office hell. Did nothing for me - sent me for a COVID test which was negative - I had my last shot on Feb 5. So I spent the whole day for nothing. Went to another doctor in another facility and am now finally on antibotic and getting some relief.

We arrived at the clinic at 7:15 on Friday evening, they were open until 8:00 PM. We chose this…read morelocation because they are part of Stormont-Vail system and so is our family practice Dr. Front desk staff was friendly. My husband was seen by the APRN. Explained husband's upper respiratory problem wasn't making much progress and needed examined. Made it clear that he is a cancer patient in remission. They did a basic exam and took vitals, said he needed an ER. Did not offer any meds or suggestions. When asked why, the reply was he needed chest x-ray and possibly blood tests. I asked why they couldn't do the procedures, as they have the capability. The reply was there was no staff on duty to perform the procedures, couldn't be done until the next morning at this location. We did not agree to visit an ER, so my husband had to sign that he was refusing treatment. What treatment was he refusing? They had done nothing but a simple exam and take vitals. Why is there not a full staff until closing time? Can they only treat sprains and give vaccinations?

This place is awesome! State employees can come here. If you are in Plan A, there is no charge for…read morethe visit. Since it is mainly State employees, they are not very crowed. Because of that the quality of care is very high! They are not in a rush as most doctor offices. They have the time to take great care of you!