Came in here on a Weds afternoon everyone was super sweet and polite. They were all attentive and…read morehelpful. I LOVEEEE how they have an entire side of the store dedicated to home goods and kitchenwares. Anthropologie has such darling items for home, I got 3 mugs and 2 darling plates on sale. A great way to remember my first drive to Santa Clarita(:

One of my wife's favorite shops. This location is a bit spread out but has some me good valuesread more

Came in for an Amazon return and found out the line they have is for everything, no separate lines…read moreor kiosk anymore. Made it much more difficult But staff was friendly and able to help us as soon as it was our turn

No this is not a repeat review, but it is yet another Kohls location selling used, worn shoes as…read morenew on the shelf. So this is round two of trying to buy NEW Converse shoes form Kohls. The Valencia store had a pair that I ordered that turned out to be dirty and very used. Valencia location said there are three pair at this Golden Valley location, so I head up to get them. I find the correct shoes and of course knowing better I check. I am surprised but also not surprised to see a dirty pair of used shoes in the box. These were even more worn than what Valencia location was selling. BE WARNED AGAIN !!! Now I don't know what Kohl's return and restocking policy is but this is ridiculous. Two different locations selling used shoes as new. Like imagine this was a gift? Customers should have the confidence to shop knowing the merchandise is in fact new. This isn't a thrift store after all. And maybe check returns as they come in and if they are used they shouldn't be sold as new. Just poor business practices.

Bought three pairs of Flex Lived in Cargo Shorts at the AE Valencia Town Center on two separate…read moreoccasions.....and they feel very comfortable!! Vivien and Kaitlyn were both extremely helpful. This will be my new go-to store for casual wear. Thank you, AE Valencia Town Center!!

Located in the bottom floor of the mall Across from…read morehollister. All do the workers are sooo nice here and usually remember me when I come in. I drop by often to see what's trending and what they have in store vs online. Sign up for their credit card and app to get rewards. I order from the store for online pieces that get sent to my house with free shipping! Everything is clean, tidy; and displayed well. Tons of dressing rooms and good lighting. They do returns and exchanges- they carry my size xxs which I love!! Cute accessories, sandals, jeans, tops, sets, dresses, and jumpsuits!

While shopping at Valencia Marketplace, we walked by this Boot Barn and the husband was fascinated…read more He said he's never been in one, so we walked in to check it out. The store is huge! But more importantly -- super clean and organized. My husband was surprised at the large selection of clothing, accessories, hats and of course boots for all ages. There is a hat station where they will steam your hat for that perfect fit. The staff is attentive, friendly and easy to find. I really liked the comfortable seating areas where you can decide on your selections or just wait for others to finish shopping. Lots of parking in the large plaza.

I came in for a present for a friend. I was very short on time and only had one picture for…read moreinspiration of what style to get. The staff member that helped me went above and beyond to help me pick the right pair of boots and to get the care items needed to maintain the beautiful boots. I want to go back when I have more time to explore but it's a very nice store and the staff are helpful and wonderful.

My wife wanted to stop by this Nordstrom Rack in the Valencia Promenade to look at slippers. This…read morestore has a lot of products to offer and some prices are reasonable. The shoes area are toward the back of the store, the men's department are on the left and the women are toward the right. Finding parking was fine because there are alot of parking in the Promenade. However, I was having getting Internet with T-Mobile while in the store. Customer service when we were here was great and we didn't experience any issues.

I don't know what it is about this store, but it always feels disheveled in comparison to the…read moresimilar stores next door. Maybe it has something to do with the lighting being more dim. Maybe it's the layout of the shelves and racks. Either way sometimes I have to go in there and they usually have what I need when I do. Our go to there is shoes, I'm usually able to find shoes for my kids at reasonable prices. I don't venture to find anything else because again the store looks chaotic.

One of my favorite stores. I always find something I want/need every time I shop here. There are…read moreplenty of wide parking spots even during frenzied holiday shopping week. Staff does a good job rehanging items and keeping the aisles clean. Prices are reasonablle for clothing and household items. Checkout line although long moves fast.

This TJ Maxx store is very clean and has a lot of space. My wife wanted to stop by this store to…read morereturn some baby clothes we got but she forgot the receipt and still wanted to shop here. The men section are toward the right side of the store and the women are toward the middle. The beauty and luggage are on the left side. The homegoods are toward the back of the store. There a lot of parking here and the customer service is great. The checkout will announce what cashier station to go to when they are ready for you. The prices will vary but some are reasonable.

Went looking for a few items for my husband for Father's Day. I was able to get most of what I…read moreneeded for him there. I like these stores that have a little bit of everything. This location is maintained pretty well. Staff is friendly enough as well. If you see something there that you like, grab it because it probably won't be there when you go back. Parking is plentiful in a large shared lot.

I've always shopped here, never had a problem here before, I bought a pair of shoes that I couldn't…read morehandle walking in, went to return them, they said they were non returnable because the soles of the shoes where dirty.(They just had a little bit of mark on them). I asked to speak with a manager just to make the return because I'm not keeping shoes I can't use. The manager already had attitude when he walked up, told me they won't return them for the same reason, I asked if I brought them back cleaned would they accept them to which he just said he wouldn't but maybe another Marshall's would, I said it was less than 30 days ago that I bought them though I haven't even used them, he gets more attitude and disrespect in his tone telling me they aren't able to resell them. Which they can and also quite frankly isn't my problem anyways. I told him half the shoes that get returned are unsellable though, to which he asked if I wanted to walk over and show him which specific shoes are unsellable. Which is actually extremely crazy and I told him no I don't need to go pick out the individual shoes that I think are unsellable. Creating a completely unnecessary hostile environment for no reason. I walked out because who even talks to people like that over a return. I'm not upset about the return. That's not the issue it's the lack of respect. What kind of manager actually acts this unhinged. Customer service skills are completely lacking here. As someone who's worked retail and management previously. This is extremely unprofessional. This location needs better communication and management skills. I don't know the managers name but he clearly needs to be replaced if he can't do his job correctly or without berating customer. Unreal.

I went in super early today right when they opened and i had the pleasure of being helped out by…read moreAnissa or Vanessa?? I didn't catch her name but she gave me outstanding customer service! She was super helpful and she showed me the luxury line! She was so knowledgeable and super kind! If i ever visit again soon I hope she'll be there!!

I had a really disappointing experience with Valarie at the Valencia Bath & Body Works location…read moretoday. I placed an online order for pickup and simply wanted to exchange one scent for another since the items were part of a buy one get one free promotion. Instead of handling it as a straightforward exchange, I was told everything had to be fully returned and refunded back to my account in a few days. After she rang everything up again, the total came to $75, which was confusing because I should not have had to repay for an even exchange. When I politely questioned it, I was met with attitude instead of help. I then asked to just return everything, and the interaction continued to feel uncomfortable and unnecessarily difficult. What upset me most was after the return was processed, I got back in line to repurchase my items and noticed Valarie pull another employee aside into the back for quite some time. The entire situation made me feel like I was being talked about or labeled as a difficult customer when all I was trying to do was exchange one scent. Customer service and attitude matter just as much as store policies, and unfortunately this experience completely ruined what should have been a simple shopping trip. I wanted to add the whole time she took the other employee in the back to gossip about me, there was a huge line of customers Pl ask for a secret shopping experience here to see how badly managed is running this store!