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    Bath & Body Works

    3.6 (52 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

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    Reviews With Photos

    Outside top floor
    Shawna R.

    I was near the mall today and decided to stop on in to grab a quick something. I did have a reward to redeem and Nancy helped me with what I was able to redeem it on. She also showed me the new items in store and showed me the new collab with the Disney villans. Lots of different smells in the store to pick for your preference! I always get overwhelmed in this store but I did end up with something sweet yet subtle. Also need to come back in to snag some new smells too!

    3 wickets candles
    Ane V.

    I have been coming to this store whenever I am at the mall. And during the pandemic I purchased some products that are on sale. During those visits, I had a pleasant experience. Employees were friendly and helpful with me. They would be polite and tell me the on going sales. Happy shopping!!!!

    Big moments
    Peter X.

    I stopped by this Bath and Body Works inside Valencia Mall today. I wanted to see what kind of sales they had on the candles. They had a lot of deals and the employees here are very helpful. They showed me the different candles and give me some recommendations. I also looked at their lotions to get some gifts idea for Christmas. This store has a lot of different products to select from and the prices are reasonable now but they'll likely be even better when Black Friday and Christmas is closer.

    Candle
    Lexi S.

    This review is for the workers! They are always soooo nice and go out of their way to greet you and help answer any and all questions. I appreciate the attention to detail and how they transform the store for every holiday. Their items make beautiful gifts! I adore their designs on the candles, candle holders etc. I used to strictly use their essential oils bath oils for years, and hooked most of my friends and family. Store is always beautiful, clean, and easy to navigate. The cactus blossom candle is my favorite!

    Lianne K.

    Furthering my tour of B&BW shops, I had an offer for a free gift with purchase, plus buy 3 / get 3 on the signature body care items, so made a search for one in the Valencia area. The Google Maps feature took me to a spot that wasn't the right place. A call to the store righted that ship. It's upstairs in the main mall, between Macy's and Penney's. Typically, season-forward merchandise is in the front. This year, they didn't really focus on Spring scents, but rather went from their post-Christmas semi-annual sale right to featuring summer tropicals. I have Beautiful Day and Freesia from last year to take the Spring slot in my bathroom. I enjoy rotating scents and colors seasonally, and B&BW inspires me with lovely fragrances. Newest one is Gingham. Their rewards app is terrific with special offers that rotate at a blazing pace. If you ever shop with them, I highly recommend signing up for the app. The staff at this store was extremely welcoming and friendly / helpful.

    Bath & Body Works located in the Valencia Mall! Fully Stocked Smells Amazing& always Super Clean!
    Nancy M.

    Every time we walk into this Bath & Body Works location immediately we are greeted by one of their awesome employees who brings us up to date on the ongoing sales and their newest fragrance line being featured... I had the pleasure of talking to Angel! So he was fabulous! Super friendly, professional, easy to approach and very knowledgeable as to what we needed! We felt very much like he cared about our questions and he was quick too! Over the last month or so a few of the other employees have helped me out too whether assistance from a manager or right out on the sales floor all the way to checking out! I took the liberty to ask for a few of the employees names: All 5 stars of course!...you know why because they are happy to help you! Always smiling, if you need something and it's not there they go out of their way to find it! They go above and beyond! I'd like to say a big thank you to the following rockstar employees Amy! Andrew! Ashley! Tatyana! All of you even those I haven't mentioned ... are incredibly beautiful wonderful hard working best employees ever! The environment is always cheerful and very much filled with the upcoming holiday seasonal spirit! We just love our shopping experience because you all make the visit worth while! This location smells so good! The shelves are always fully stocked and the store is immaculate! This overwhelming positive response is directly related to the Outstanding Customer Service we always receive at this location! Look forward to doing business! Please give recognition to all employees because of them too we enjoy shopping there!

    Melissa H.

    Who doesn't love bath & Body Works?!! Love this place , Customer Service is always awesome ! The girls always nice an friendly . Store was clean an there was a special on the candles , of course I had two . Always have deals going on , I recommend to download their app, there are better offers on it.

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    14 days ago

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    17 days ago

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    2 months ago

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    17 days ago

    Will not be shopping here again, Valerie was extremely rude to my wife and I made our shopping experience horrible

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    25 days ago

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    9 months ago

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    2 years ago

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    2 months ago

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    2 years ago

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    2 years ago

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    1 year ago

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    12 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    12 years ago

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    10 years ago

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    12 years ago

    Employees are the worst. A manager would not allow me to use a coupon from their website! Why offer coupons if they don't accept them?

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    7 years ago

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    11 years ago

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    10 years ago

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    14 years ago

    I always end up getting free items at this store. I can't complain. Just like them on facebook and let the freebies begin!

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    10 years ago

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    10 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Bath & Body Works

    Review Highlights - Bath & Body Works

    I went in super early today right when they opened and i had the pleasure of being helped out by Anissa or Vanessa??

    Mentioned in 3 reviews

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    Went in for a stroll today just to see what books there are and ended up leaving with 3 books! I…read morelike this SCV barnes and noble as it's clean, and well organized. I also love their little customer service area where if you have questions about books, recommendations, or where books are located - you can go and ask and the staff will happily check on the computer and tell you where specific books are located. They have quite a variety of books, they even have a game section, music section, and a Starbucks inside. It's quite a peaceful place to be. Staff are always helpful and everything is well maintained and organized. I love that their staff also recommends their book pick of the month observing from what genre of books you've bought and recommends stuff. I love that they do that because I am open to reading other interesting stories I haven't heard of yet. Their monthly book picks are also incredible!

    Tonight was my last visit to this location. I spend a fair amount of money here during every visit…read more In these trying economic times, that means anywhere from $50 to $150. Keep in mind that this adds up quickly! At any rate, the reason I gave this location 1 s tar is because I sense, to say the least, too much dishonesty in terms of bags. Every time I go here, they always say they are out of bags. Tonight, I purchased a STACK of books and had to manage carrying them out without dropping them all over the place. As usual, I asked for a bag, and even though my bill tonight was $155.81, I STILL got the deceitful obligatory "We ran out of bags" again. They say this ALL the time! How ironic that I get the SAME response every time. I wonder when management will just stop telling staff to lie to customoers and just tell the truth. If you no longer furnish bags, then say it, but please STOP lying to me! You NEVER have bags, regardless of what time of day I buy books there. I think that's very deceitful, and you might remember that I, as do others, have CHOICES where we spend our money. #RefuseToBeDupedAgain

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