Dave does a wonderful job putting my dance shoes together for a reasonable fee. Thank Youread more

Dave has been9 putting a lift in my left boot for about seven years now his work is always good so…read morehelpful his prices are really good and I always pay extra I could get my boots done for free by my Insurance, but he does such better job as well worth it

Went in to get my Valentino's heels repaired. Owner did a great job in two days! Couldn't have…read morebeen happier with my service. He def knows what he's doing!

Great service and a job well done on both my purse and shoe repairs. Highly recommend!read more

Excellent service! The taylor is very skilled and does a great job. I have used this service…read moreseveral times to alter casual clothes and formal wear. Always received courteous service and professional results. Fair prices too. Bonnie C Mangan .

This review is for the tailoring shop inside Battison's of South Windsor. Per their website, their…read moretailors are independent contractors and thus are technically separate from the laundromat itself, hence why this review is not that particular location's Yelp page. I recently purchased a formal dress from David's Bridal to wear for two upcoming weddings plus various other fancy events that may pop up in the future. The dress needed some serious work: the back needed to be taken in quite a bit, as did the sleeves around the shoulders. Alterations at David's Bridal are CRAZY expensive (a friend told me that's how they rope in most of their money), so there was no way I was getting it done there. This is the only place near me that offers tailoring that I know of, so I brought my dress here and just hoped beyond hope the alterations wouldn't cost a fortune; almost the entire top of the dress is lace. The tailor (I never got his name; I know, shameful!) had me put on the dress and put me in front of the mirror to see what needed work. He only put one bobby pin in the dress and only seemed to measure one side; it worried me, but he seemed to know what he was doing, so I mustered up enough trust to leave me dress in his hands (pun totally intended). Five days later, I went in to pick it up. The gentleman recognized me immediately, smiled, grabbed my dress, told me to wait, and disappeared into the back of the place. He returned five minutes later with my dress perfectly pressed. The alterations plus the press only cost me $25, far, far less than what David's Bridal would charge. Later on at home, I put on the dress, and WOW. The alterations were absolutely perfect. My dress-which used to hang on my shoulders and back-now fit like a glove. A family member then told me they had had work done by him years ago; he's been in the business forever and knows his stuff. That clearly showed. If you need tailoring that's not super expensive, stop by here if you can. You won't regret it.

Felix shoe repair is epic I'm very pleased with this service and would highly recommendread more

When I buy a new pair of shoes, I like to have them stretched (a half size) and waxed and shined…read more Now, the last time I had this service performed, a cobbler charged me $35, and the shine was nothing to write home about. So I decided to check other options. Two friends of ours told me to go here when I told them of my conundrum. Felix cheerfully took a pair of new Florsheims, and in a day, they were sized, comfortable, and shined with a good measure of wax (good for touch-ups). He only charged $10. I tipped him $5 -- and I still saved $20 over the cost charged by the other guy. On my next visit, I gave him a pair of $700 Italian loafers for the same treatment, and also gave him a well-used pair of light loafers that had a gap in the sole. He offered to fix the old loafers, but showed me a hole that he said would probably re-emerge because they'd been stretched too much. It was with a pang that I threw them away. I handed him ten dollars and told him I'm glad he didn't waste his time, or my money. Oh, the expensive loafers came out really, really nicely. Next up are a pair of winter boots from Ralph Lauren that need some saddle soap before I put 'em away for next year. Go here (the door's always locked so you must ring the bell). Your feet will thank you!

In my 45 years of buying, wearing and selling high end men's shoes, Jack is the most expertly…read moreskilled shoe repair craftsman that I've experienced. His work far exceeds many of the actual shoe manufacturers' standards. I've brought shoes to him and he's pointed out the sub-par, inferior materials that are in Allen Edmonds and Alden of New England and actually replaced them with real leather and better grades of soles and heel stacks, etc. He's even willing to customize shoes by replacing eyelets with different colors. There's no job that he wasn't equipped to handle. Jack stays up to date with information regarding his peers nationwide and the innovative work that they too are performing. We're lucky to have Jack in the area!!!

Everything, he promised to do he delivered on . He basically…read morerebuilted my favorite boots,I was Amazing with the outcome. He is honest to a fault and his prices are as well.

This is a great shop because of the owners! The quality of the work exceeded my expectations and…read morethe price is very good! I recommend that you try this place.

Mr fazio did an amazing job re-healing three pairs of shoes. I'm very happy with the boots…read moreespecially. Highly recommended.

I can't say enough good things about Shoe Smith in Willimantic…read more I originally purchased a pair of HOKA Challenger 7s after they took the time to evaluate my feet with their scanning equipment and listened carefully to my orthopedic history, including a knee replacement and an ankle fusion. Their recommendation was spot on. I wore those shoes on a full day walking all over New York City, and they were the most comfortable walking shoes I've ever owned. I was completely pain-free. Unfortunately, the shoes developed a manufacturing defect after only a week. I brought them back expecting an exchange for the same model. Instead, they stood behind the product and upgraded me to a pair of HOKA Bondi 9s at no additional cost. That level of customer service is becoming increasingly rare. They treated me with kindness, professionalism, and genuine concern for making sure I left with a shoe that was right for me. If you're thinking about buying shoes, skip the big-box stores and support this local business. The personalized fitting, expert advice, and outstanding service are worth every penny. They've earned a customer for life.

I've always been very satisfied with their repairs. They carry excellent shoes for every need…read more They also have many sales for people like me who are on a limited income. They are the only shoe repair business in the state that I am aware of and it reminds me of the past when shoes were of the best quality and we always brought our shoes and other leather goods to be repaired, not cheap shoes thrown out and have to buy another pair of much less quality. I would recommend them to anyone and especially to those with special foot needs.

Came in here to get some boots repaired that no one else could or would do because they were more…read moreplastic than leather. But still they were my friends favorite boots at the time and i was trying to do her a favor. There is a shit ton of shoes when you come in, I am guessing most people that drop off then never pick up. Makes you feel like he will never get to your order but my experience has been he is really quick. Decent price for the work he did $16 to save a $300 pair or boots, obviously not worth it if you have cheaper shoes which seems to be the way things are going today. Great with soles, leather etc, not sure how he is with canvas but we will find out that next. Cash only, not open on Mondays don't lose your ticket his filing/organizational system is not the best. One of the only places around you can get this kind of work done.

Good work at low prices Several shoes saved by him…read moreMario is great A step back in time Shop is like a time capsule An institution

reheeled older inexpensive (but comfortable!) heels. 1/2 hr. $15. nice guy. recommend.read more

Couldn't provide the service even though it's listed as a service and he just shrugged his…read moreshoulders and was completely unhelpful in anywhere that could possibly help

Had a pair of sandals fixed needed new elestic to hold the buckle. Quick and friendly service at a…read morefair price.

This is an excellent Shoemaker. His skills are from the "Old World" style of repairing leather…read moregoods. Not only did he learn his skill in the "Old Country" but his father was also a cobbler. I brought my best pair of shoes to be repaired for soles and heels and they came back better then new. He repairs things the old-fashioned way. If you're looking for someone who will treat your leather goods as if they were his own, then this is the place for you. His prices are very reasonable too.