I highly, highly recommend Olena's Sewing! I came to her with a wedding dress alteration and mother…read moreof the bride dress alternation with a tight timeframe. Olena did an incredible job and the dress was extremely comfortable and looked beautiful in the photos. I chose Olena based on reviews online that I read, and I am so glad that I did! She was very professional, reasonable prices, and she has excellent quality of work with attention to detail. Thank you, Olena!

I brought in a dress that needed some serious hemming and it was done perfectly! The dress had many…read morelayers and lengths, which i knew might be complicated. The work was done in 10 days and she charged $100. Will definitely return for future work!

Pat did an amazing job on my daughters dress for her 8th grade dance!!…read more She was kind , and sweet and worked well with us!! Thank you again Pat !!!

Pat was great to work with. She hemmed a dress I had for a wedding and added rouching. I also had…read moreher help me put two flags together so I had a double sided flag with very durable rivets (it lasted all season on our boat!). She communicated well and I believe she was fairly priced. It's nice to work with such personable people.

I had a wonderful experience at Elms Cleaners for my wedding dress alterations…read more *PLEASE BE AWARE* she is booking months out! I had to call in the beginning of May for my September wedding and she had to squeeze me in then. So call 5 months before your big day or sooner. She booked 4 appointments for me, and a final appointment for pick up and how to show my maid of honor how to bustle my dress. She might look a little disorganized, but that is just her way of doing things. My wedding dress came out perfect. The only problem was my dress was so heavy the bustle did come undone at my reception but this was my fault for stepping on the dress and ripping some of the button's thread.. I had emergency thread and able to fix it... most dresses would not have this problem, but if you're waking in uneven grass just make sure to lift up the dress and watch your step. Either way, I looked perfect in the dress and that's all that mattered. She has great communication, always verified next appointments and texted me if she needed any questions answered or updates on when my dress was ready. Ursula is a very sweet lady, and always trying to appease. I would definitely recommend to anyone. She's actually a master tailor, took 8 years of schooling... her perfection and attention to detail is on point. She was very helpful with veil selection and advice for bridal fashion. She also helped me find a new rhinestone appliqué piece for the bodice that was nicer than the one the dress came with! Just call really early to book!

Ursula is one of Western Massachusetts' best kept secrets for bridal alterations. She doesn't…read moreadvertise much and I only heard her through several women in my family. As soon as I met her, her warmth and personality shone through. She truly cares about you as a customer and takes genuine care in making your dress look amazing on your body. I had a challenging dress shade and wasn't able to find a veil to match. When she heard this, she suggested that I let her figure out the veil part. She took it upon herself to find the perfect fabric and lining. In the end, she crafted a GORGEOUS veil that would have cost me hundreds of dollars if I went elsewhere. Now I have a beautiful keepsake that you couldn't find anywhere else. My dress fit like a glove, and I felt beautiful. Her rates were very affordable, and I think she should honestly charge more because her craftsmanship was so good. She does run a dry cleaning shop at the same time, so while she *does* give you individualized attention, do be prepared for her to have to pause for taking phone calls and taking dry cleaning drop offs. If you consider yourself to be a "bridezilla" who can't stand an interruption or two, then this might not be the place for you. If you want to work with a wonderful and talented seamstress who's gonna make you look like a queen, see Ula.

Long time customer with no job too large or small. These folks treat my clothes as if they were…read moretheir own. Reasonable rates & good turnaround times. Also, they never give me a hard time when I want to try and extend the life of a well-past-prime pair of pants or shirt that I'm not ready to let go of!

Friendly, knowledgeable and quick service. What a delight to find a family owned business right in…read moretown. Half circle to pull up in front or parking in the back. Call for hours, cash or check payment only.

I came here for a very last minute alteration and I was pleased! I walked in on a Wednesday needing…read morea pair of pants hemmed for my Hawaii trip that I was leaving for on Sunday. Ayten was able to get it done for me and the quality is unmatched! It was $45 because it was double lined, but typically bringing hems up is $20. I think this is very reasonably priced, and I will be back! She's a little out of my way, but I'm so impressed, I will be making the journey to her shop for all my tailoring needs.

A bag of cold weather clothes left for misc. mending and alterations. As the colder weather arrived…read moreI brought out a pair of pants that had been left for shorten of the legs. To my surprise the four inches they were to be shortening, were only folded inward and forgotten. When I returned to ask if the problem could be remedied I was told no. The woman is nice enough, but overworked a records aren't kept. check all the alterations you expected done immediately or you be leaving without satisfaction. I refused to pay for work a second time. I'll find someone els.

was able to speedily expedite a formal dress i needed hemmed in a small amount of time. beautiful…read morejob, highly recommend.

I bought a dress online for a wedding, it had three layers on the bottom. I took it here for…read morealterations. It was hemmed and cleaned within a week, very clean on the edges. Thank you!

I mind you have been to the place two times & the times which I have this gentleman knows his craft…read morereally well. First time was during the COVID bit & I had a strap of my facemask put back on & today I got a strap sewed back on to the bag which I use in case of shopping in West Springfield, the person is well schooled with the sewing he does to get the stuff for you as you need & can easily take care of any job no problems & even reasonably priced. Now you know.

Awful! He was very rude! Kept rolling his eyes and shaking his head. Said it woukd cost at least…read more$300 . Didn't even see me with the dress on. Terrible experience! Went somewhere else. $100. No problem​

Quick response, quick work, cost extremely reasonable…read more My son's number for football got changed from 4 to 42 and tried 3 different places in the valley and no one could help adding the 1. Reached out to Sew Custom, response within 20 minutes, dropped off the next day and done 24 hours later.

If you are searching for someone to alter any clothing or formal wear, you found the right place!…read moreCarrie is amazing. Not only does she listen to what you want but she also will give you great suggestions. Her quality of work is superb. We went there to fit 2 prom gowns and the work was impeccable. My daughter looked amazing, and the dresses fit perfectly they looked like they were custom-made for her! Carrie even made bowties from the extra material from both dresses. Genius!! Look no further this is the place to go!! I also want to mention her studio is top-notch! A seamstress' dream! Her prices are VERY reasonable.