no show for appointment to repair garage springs. No call, text to cancel. I waited for 4 hoursread more

*Extremely* knowledgeable about garage doors, and can easily communicate the intricacies…read more Quick to schedule, fast work, well installed, with an attention to detail. A solid job for a solid door. ;)

They have been so responsive to me by phone and Yelp messenger. Excellent customer service, thank…read moreyou!

He did a great job! Paid him cash I think hunk it was a little too much but he never gave me a…read morereceipt. I have called him and texted him and he doesn't return my calls or texts. He also didn't bother to ask if I needed an extra remote for the garage and when I asked him he just said he would be back to drop it of. It's been 2 weeks and nothi. I would give 5 stars but this man is bogus for not returning my texts and calls. I need my receipt man!

Beneficial Insulation might be a good company if they showed up to their appointments!…read moreWe are looking for an insulation company that keeps appointments and doesn't waste peoples time.

The contract was with Beneficial Cliff Wakefield the contractor to do the siding plus gutters etc…read more and insulation and overhangs. Once the siding started one of the guys seemed to be the Chief (don't know his name will call him Chief), He was barking at the other guys and even had a yelling match then one told him he cannot tell his crew what to do. Lunchtime the chief came and TOLD me they needed paper plates and napkins as pizza had been ordered. I thought why are you TELLING me to get things but also asked if would like pop. He said GIVE us as many as you can WHAT!!! A few days later he came into my home when I was not home and took more pop. I know it was just pop but he had NO reason to be in my home and was not given permission to come into my home. I started to lock my door when they were working. Came home from work and the Chief came to me and said he waited for me to get home to talk me OUT of putting up the new overhangs. I said NO! He said What GOOD reason do you have for the overhangs. It is a lot of work. I told him again I want the overhangs on the side and in the front. I told him I was paying good money for it. He said he did not get that money but was being paid minimum wage. It should not matter what my reason is and it was already approved to be worked by the contractor. Once he finally started to put up the framework he made it shorter than the last one. I told him it was short he started yelling at me and said it was the same size as it was originally. It told him no it is not, short about 2 feet. He kept yelling at me and I told him this is my home and I know where things are to go and it needs to be extended. I called the contractor and about 15 mins later Chief came and apologized. I do not accept his apology as his bad attitude did not stop! Chief commented on my garage as there is moss on the siding. He said he had his power washer and wanted $100 cash. Gave him my number and he told me not to tell the contractor as did not want side jobs. Yet after how he treated me, he is never to come on my property and it is not OK for him to do anything else on my property! They also left tons of nails all over my lawn. I had to handpick them filling over a large container full! They also left cigarette butts in my yard inches to feet from my home. Was told by the contractor there would be NO smoking anywhere on my property. There was smoking right next to my home! They also ripped the kitchen screen and no one said anything, if they had said something it would have not been an issue. Chief started to put the top of the framework up and was using very thin rippled plastic. I told him that was not good as it was thin and not strong enough. The old overhang was made of metal and he even used a saw to take it down. He told me that I should be thankful for what I get! I know I am poor and home needed repair but he should never tell a customer or a woman that I should be thankful for what I get!! I knew I had to bite my tongue and knew I needed to play this game (play with the devil) to get this project done. Yet I am NOT ok with this! Beneficial does not work with women well. The way they speak to a woman as their paying customers is not acceptable. They did receive payment as promised yet this kind of treatment is unacceptable and I am not OK with how I was treated by Beneficial

Justin is professional, kind, friendly, and respectful. Above all, he is knowledgeable and works…read moreefficiently, repairing our garage door in less than one hour. He is quick to respond and communicates very well. I would highly recommend you give him a call for any garage door services you may need!

With the subzero temps this past week, having our furnace quit working last Sunday could have been…read morea stressful situation. We called Dan McCue and he gave us options to try on our own. Our unit needed more investigation and Dan was out promptly for a service call. The 15 yr old unit needed parts and repair and Dan clearly presented our options. We decided to go with a new unit and he had it installed within 24 hrs of making the call! WOW!! Grateful for all he did to resolve the issue. Thank you Dan and install team, for your caring, professional and exceptional service!

Al Beyers has done a great job troubleshooting my 23 year furnace. Ed has been out twice and…read moresolved my heating issue. Water was all over my basement so I was very worried. He even came on a Sunday about 6PM to assist. thanks and Al Beyers is always my first call. Comes same day as well.

Super offerings and salesperson. Lindsey listens well and we really like what Pella has to offer.read more

We undertook a large remodel project that included a new roof, windows, siding, and gutters than…read moreran from July-November. This two-star rating does not reflect the quality of work performed by the individual sub-contracted companies, which final product was satisfactory after timely repairs. The low rating is due to a significant lack of communication with Ridge Top, and unfinished work. Sub-contracted crews showed up on-site unannounced or changed their work schedule without notice from Ridge Top. We were informed we did not need to be home on days only outdoor projects would be completed, and yet crews were ringing the doorbell asking for instructions about installation that was not provided to them by Ridge Top (window orientation, down spout locations, etc). This interfered with work-from-home meetings. During siding work, the doorbell circuit was closed by poor nail placement causing it to run continuously. This resulted in both the door bell and transformer to become overheated and melt the bell chime cover inside the house. This was replaced by an electrician in a timely manner. Significant work-site debris was left in the yard, and Ridge Top's project managers shared our alarm at the final walk through. Together, we picked up roofing brackets, pail-full of nails we have collected with our own magnet, trimmed pieces of fascia/soffit/siding, and whole shingles. When we signed with Ridge Top we specifically asked, and were assured, that the new window trim would match the existing size, eliminating the need for additional significant drywall and paint repair. After 2 separate measurement appointments before installation, the finished trim installed on 13 windows was significantly smaller. We raised this concern during installation and at multiple walkthroughs, but it was repeatedly ignored. At the final walkthrough, Ridge Top acknowledged the extensive repairs required to both drywall and painting, and offered to provide compensation if we could get a quote from our own painter. Unfortunately, 2 weeks after the quote was shared with Ridge Top and multiple un-returned phone calls, they reversed this decision citing generic contract terms. This situation would not have been an issue had Ridge Top honored their initial assurance of minimal repairs or addressed the problem promptly. Instead, the lack of transparency and follow-through has resulted in unnecessary additional expenses and frustration.

We had a minor cabinet issue with our kitchen cabinets. The owner reached out immediately and when…read moreI got back to him he not only found the time to come over to check out our request, but fix and repair the cabinet as requested. Birch Restoration will be at the top of my lists for small projects that I don't have time or expertise to do in the future!

We hired Kurt to finish our basement and are thrilled with the outcome! Throughout the project he…read morewas responsive, patient, and very thorough. He also repaired some baseboards in our living/dining areas that were damaged when another company replaced our floors. This job was finished quickly and with great attention to detail. Highly recommend working with Kurt for projects both large and small!

I have been reaching out to Ruth Farrington for months trying to get my cabinet doors replaced. The…read morequality is not as promised and when I sent her pictures she responded that they would get me new ones. But nothing after that, no response after repeated emails. Seems like the company has really gone down hill since Kurt left the company.

We purchased some exterior doors for our new home. When supply chain delays started happening,…read moremanagement quickly got involved and got us the doors so we could pass inspection. Easy to work with. Great listeners. We made some crazy changes out of the ordinary and they were able to pull it off. Would recommend!