I recently had an issue with one of the garage doors on my three-car garage. The door was having…read moredifficulty closing properly and would occasionally reverse direction when it was about 6-8 inches from the floor, leaving it stuck in the open position. After taking a closer look, I noticed several loose track bolts and suspected something wasn't installed correctly. After reading reviews, I contacted Excellence Garage Doors and spoke with Raymond. He listened carefully to my concerns and was able to schedule an appointment for the very next day. Raymond arrived on time as promised and immediately impressed me with his friendly personality and professional demeanor. He performed a thorough inspection of all three garage doors and quickly identified the problem. The lag bolts securing the tracks had been installed incorrectly and were the wrong size. Not only did he correct the issue on the affected door, but he also inspected the remaining garage doors and found several other loose fasteners that needed attention. We decided it would be best to replace all the lag bolts to prevent any future issues. What I appreciated most was that Raymond took the time to explain everything he was doing and why the repairs were necessary. There was never any pressure or upselling--just honest recommendations and quality workmanship. He carefully adjusted the tracks, tightened and replaced hardware where needed, inspected the garage door openers, and made sure every component was operating as it should. By the time he was finished, all of my garage doors were operating smoothly, quietly, and better than they had since I purchased the home. It's easy to see that Raymond takes great pride in his work. His knowledge, attention to detail, and confidence come from years of experience and factory training from leading garage door manufacturers. He went above and beyond what I expected, and his pricing was more than fair for the amount of work performed. If you're looking for an honest, knowledgeable, and dependable garage door company, I highly recommend Excellence Garage Doors. Raymond delivered exceptional customer service, quality workmanship, fair pricing, and an overall outstanding experience. I would not hesitate to call him again for any future garage door repairs or maintenance. 5-Stars!

I couldn't be happier with the work he did installing my garage door. From start to finish, he was…read moreprofessional, punctual, and clearly knew what he was doing. The installation was completed with great attention to detail, and everything was aligned perfectly and operates smoothly. He took the time to answer my questions, made sure the area was clean before leaving, and delivered exactly what he promised. It's hard to find someone who takes this much pride in their work. I highly recommend him to anyone looking for a quality garage door installation. Five stars!

Had a new door and opener put on in July of 2017. Door is fine and opener works fine but the…read morebracket holding the motor came loose from the ceiling in less than 2 years! When called out he charged $112 just to attach the bracket again. You would think he would stand behind his installation workmanship. Wonder how long this will hold this time!!!!! Suggestion. You may want to install the opener yourself, you will probably do a better job!

Had the problem that the spring done sprung on one side and needed replacing. Seeing that the other…read moreunbroken spring was 30+ years old I went with the option to replace them both. Tom arrived when he said he would, was courteous and got down to business. I was quoted what I thought a reasonable figure for the work. I was fortunate enough to have the job completed within a couple hours of leaving a message and being called back in short order. Thank you Tom!

They were great. They fixed the problem quickly and were professional. The prices were good. I…read moreused them to put in a new door and then 12 years later for a quick repair. Very satisfied.

From the owner: Roscoe Garage Doors provides residential and commercial garage door services to the Roscoe, IL area.read more

Fast and friendly. Helped me with a lockout emergency! Bill answered on the first call, gave me an…read moreestimated arrival time and showed up within the window. Was able to get me back into my car in no time flat. Told him I was in a hurry and he was happy to help. I will definitely call Bill at Lucky Lock again in the future!

Lucky Lock definitely came to the rescue for me in my time of need. I recently got a refurbished…read morekey fab. It wasn't supposed to be able to get locked inside of my vehicle, but it did... with my 4 month old baby inside. Luckily, I had the vehicle turned on with the air conditioner running. When I called Lucky Lock, they rushed over within just 5 minutes. It only took him about 30 seconds to get my door open for me. When I asked what I owed him, he said that I had been through enough and he didn't want to charge me. It was so refreshing to see someone with genuine empathy and compassion... for a complete stranger. I would highly recommend giving them your business.

I had a spring snap on my garage door and, at the same time, the garage door opener was kind of a…read morepain in the butt. When the spring snapped, I couldn't open the door without unplugging and replugging the opener back in. I called Raynor and they were out to my house three hours later and had the spring replaced and the new opener installed within an hour and a half of arrival. Julie was great with customer service and Luke did a great job!

I WISH I HAD CALLED RAYNOR FIRST…read more My garage door would only open the first ten inches and get stuck, i called rockford garage doors and i wish i hadn't the tech they sent out was from "Anytime Garage Door" and they'e going to get a craptastic review after I finish writing this one. Save your money, don't bother calling anyone else. The tech, whose name i forget ( brian?) Showed up and was very friendly and knowledgable. He checked out my door, replaced some broken parts, tightened the door springs, greased the whole thing and was on his way. It only cost me $106.

We had two garage doors and two automatic door openers installed by Cropp's. Are experience was a 5…read morestar install along with professional staff , cleaned up afterwords and followed through with some extra wood trim around the doors with in two days of installation of doors. I would recommend this company to anyone looking for a quality install, and professional service.

I called for emergency weekend service as I couldn't get my cars out of the garage. They were out…read morewithin the hour and made sure everything was working properly before they left. Excellent service! Yes we had to pay an extra fee for emergency but for us it was worth it to be able to get car out. They are very friendly and couldn't ask for better service!