Product is Good , alot to choose from with a nice Showroom . Sales People are nice to work with …read more Questionable installers seemed in a hurry ,being the last install of the day and it being early afternoon . Seemed lack of Attention to Datail . Left a uneven seam with a little better shimming before they Epoxyed the seam . The installers tried the feather it with epoxy . Contacting MRT they wanted to charge $$$$ to fix it .

Had a solid experience in the showroom, placed my order and discussed the four-to-six week timeline…read morewith Jade. They charged a "convenience fee" for using a card for the down payment, and didn't fill in the Complete By date in the contract. I wasn't worried until seven weeks after I had placed the order, still waiting on any communication from the company. Despite repeated requests to call me to discuss, they've communicated only by email, and only after I reached out to ask why my order wasn't done within the terms of the contract. I was told there wasn't a date on my contract but they'd be willing to start work and have it ready for delivery and install in another three weeks. When I declined and requested a refund as they did not fulfill the terms of the agreement, they first refused and then tried to charge an additional "processing fee" to refund my deposit.

Could easily reach 5 star rating if they were more responsive. It is a small family run business…read morebut it does take a few tries and sometimes days got them to return calls. Although, you cannot beat the price. $3k less than the other 2 installers we had bid the pro

I would not recommend American Fence to anyone. They had terrible communication and told us we were…read moregoing to have the fence attached with screws then used nails. We got quotes for a 5ft cedar fence with inch gaps from 4 fence places, and asked all of them if they used metal posts and screwed boards on, so we'd get a great fence that lasts. Jim said they did (or we would have skipped him) and had a lower price than the other fence places that used metal posts and screws. We put down a deposit and don't hear anything for 2 months. Texts and emails took up to a week to get responses through the process. Then Jim showed up out of the blue to ask if they could start building tomorrow (we were waiting on a survey report, so no) So he said he'd come back next week. Next week, got a text at 7:20am that they'd be there in 10 minutes (luckily I woke up early that day!) The crew was great though, and finished the fence in 2 days, however used nails because they claimed screws would take too long and cost too much. I went out and added 2 screws per board in a couple hours for about $50. While doing this, I found about 10 boards that were missing at least one nail. I also found a large number of boards with nails that were overdriven, some driven straight through the board and not attaching them at all. One board had both bottom nails overdriven, so our dog could have pushed his way out. My dad (carpenter for 30 years) said it was pretty shoddy work and agreed with adding screws to actually secure it. I took down their sign on the fence so anyone has to ask me who did it and I can warn them. Overall, find somewhere else. Neighbors have said it looks really nice (and it does!) but I've warned them all to avoid American. Even if you have to pay a bit more, get a fence that will actually last from someone else.

Technician arrived promptly, listened to my concerns, addressed concerns, and answered my…read morequestions. All for a reasonable fee. Thank you.

We had Jay service our fireplace, and a number of times he went above, and beyond what he needed to…read moredo to make sure that we had warmth in our home especially when it was so cold this past month. He was so thoughtful and helpful.

I hired Ace Exterior Solutions to replace the rubber roof on our sunroom after the ice daming that…read moreeffected so many houses this last winter. Not only was Benji and his team great to work with they took the time to explain the process, answer my questions, and even keep me informed through out the process from scheduling to installation. Benji even helped me navigate the insurance process (since this was my first home owners claim) and explained next steps to make sure my insurance company was kept in the loop and on board with our solutions. They were quick, clean and very nice. When they found some construction mistakes under the old roof, Benji talked through my options, explained the costs (which was very minimal) and made sure I was comfortable with proceeding with the repair. After the roof was replaced it looked nicer and more finished than the original roof I had when I bought the house. Ace Exteriors took the time to install edging that completed the look and hid the hardware underneath. Extra bonus! Overall this team went above and beyond my expectations. I've had many contractors work on my house (large companies and small) and Ace Exteriors was one of the best experiences I've ever had. I feel good about the work that was completed, and the cost was very reasonable. Super happy to work with them again.

I have called Chad Ace for several jobs over the years & he is always responsive, honest & fair. A…read morelarge tree limb fell on my roof puncturing 2 holes a few days before closing and he came right away & took care of it. He makes a stressful situation less stressful! I just bought my fourth house in Monona (lots of trees) so I'm certain I'll be calling again in the future. My dad & my brother have used him too - highly recommend!!

I have to say, in terms of all the deck builders or house painters near me in Madison, 3rd Gen…read morePainting and Remodeling takes the cake. I have worked with them on a variety of interior & exterior home painting and remodel projects through the years. Without fail, they completely crush it (in the best way possible) every single time I work with them for a project near the Madison and Fitchburg area. More specifically, the owners Matt and Andre have an extraordinary focus on customer care and quality that I've never seen in past painting contractors I have worked with in Madison. By all means, I ardently recommend 3rd Gen Painting for any Madison house painting or deck building needs you may have. They simply will NOT let you down (truthfully, I don't think it's part of their DNA).

We've now used 3rd Gen twice - for a deck and for a staircase railing. They are super…read morestraightforward to work with, do excellent quality work, and we would work with them again in a heartbeat. Highly recommend!

Decksperts did a fantastic deck building job! Communication with Craig was always quick. Adam and…read moreJosh did the demo with Adam running the helical peirs in and Josh built the deck, mostly by himself, nice work Josh! A good company to work with! They did it in a timely fashion. They will probably be your best estimate.

Our experience with Decksperts was excellent. Good communication and superb workmanship. Josh was…read moreprecise, careful, paid attention to detail and was friendly and professional. He built the deck. Craig was our salesperson and was responsive. We are very happy with the final product and look forward to many years of enjoyment.

We had Joe Hanson LLC complete our basement remodel work. This included final framing, drywall, LVP…read moreflooring and then their subs doing plumbing, electrical and HVAC. I had some framing ideas sketched up that they talked through with me but came up with some better options that turned out great. And when some issues came up they worked with me and were able to come up with a solution that I was more pleased with. The cost was a bit more than I expected but they took care of all the coordination with others to get the work done and it was done in the specified time frame.

We hired Joe and Bryce based on a strong recommendation from a very good friend. We couldn't be…read morehappier with the job that they did developing our basement. We added a bathroom, wet bar, bedroom, family room and exercise area. the construction quality and attention to detail was beyond what I'd ever seen before in residential construction. They were always willing to work with us on any timing, construction detail, quality, even custom closet design. They even came back after the construction was complete and they were paid to address a small issue we had - got it resolved quickly and very much to our satisfaction. Incredibly trustworthy - they really take pride in their work and it shows in the final product. The quality of their work is impeccable. Would hire them again in a New York minute!

Matt was great to work with. He was very responsive and kept me informed each step of the process…read more All the people involved were very friendly and professional. The driveway turned out beautiful.

As my dog and I walked the neighborhood around N. Sherman Ave., I see lots of driveways that I…read moreadmire. I saw the work that Matt and The Concrete Company provided for home owners and I knew if I should need a new driveway that this is the company I would contact first! The time came and I hired The Concrete Company to install a concrete driveway replacing my old asphalt driveway. I can honestly say that the work, the employees, and the efficiency and professionalism of this great company was above top notch! I can't remember when I met such a great crew and wonderful people to work with. This was above and beyond anything I could have hoped for! Each employee exemplified excellence in doing a really great job and answering any questions I had, I am extremely satisfied with the whole project. If you are searching for an excellent concrete company to work with please contact Matt and The Concrete Company as one of the first to receive an estimate from!! GREAT CONTRACTORS TO DO BUSINESS WITH!