Very rude person responding to my message about condition on dying flowers after 2 days. I was very disappointed with the flower arrangement I ordered from Country Florist. Within just two days of delivery, several of the flowers were already showing signs of dying and wilting, which is not what I would expect from a fresh arrangement. What was even more frustrating is that the florist's note included a statement saying, "If we fail to meet your expectations, please let us know." I did exactly that--I contacted them, sent a message, and included photos showing the condition of the flowers. Unfortunately, my concerns were not handled in a way that resolved the issue. The person who was responding to me from the business by messages was arrogant, condescending, very rude and had no concern about the customer. Also not concern or even bothered about getting a bad review! What a way to do business! When you pay for a floral arrangement, you expect it to remain fresh and beautiful for more than a couple of days. Based on this experience, I cannot recommend Country Florist in Arlington, TX and would never order from them again. Do yourself a favor. Buyer beware! I would give this business -01 epic fail! read more

Country Florist - Florist arrangement started to die after 2 days. - Florists Near Me - Arlington, Texas

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I would give ZERO stars if I could. I had to input all my card information online including the security code, they EMAILED didn't call, saying they needed the code so I called and gave it to them AGAIN. They still emailed back saying they needed the code after I gave it twice. So I called back and the owner told me she was "in the middle of something" I told her I was confused because I gave her the code twice and she tells me VERY RUDELY "what is going on?! I still need your code you tell me what's going on! Either cancel your order or give me the code!" I could barely understand her she sounded like she was slurring her words. I told her she had been rude to me the whole conversation and to cancel and she hung up on me mid sentence. TERRIBLE business read more

I had a friend pass away and wanted to send flowers, it was last minute order the day before the service. I was in awe at how beautiful the arrangement was. They did an amazing job, and super pleasant. The pricing was shockingly fantastic too. read more

Country Florist - Floral - Florists Near Me - Arlington, Texas

Had amazing communication and arrangement EXACTLY AS PICTURED for my Mom's 80th Birthday. read more

Country Florist - Florists Near Me - Arlington, Texas

Early in the day yesterday, I ordered almost $150 of flowers for delivery the following day. That evening, an extremely rude woman who couldn't speak very clearly called me demanding my credit card number. She said my card didn't go through. After she got extremely rude and loud with me on the phone for questioning why she would need my credit card number over the phone, I hung up on her. (her call was from a number not listed on the website) The next morning I checked my credit card statement and a charge as well as a refund was on it. I called to make sure nothing was going to be delivered and there would be no charges. Same woman answered. She rudely said that I cancelled the order, then hung up on me. The worst experience with any company I've had in years. Absolutely horrible. The flowers will be delivered a day late by that horrible woman's competitor. read more

Mình là người Việt, lần đầu tới đặt hoa ở đây và gặp chị chủ là người Việt Nam rất dễ thương và thân thiện. Chị tư vấn chọn lọ hoa rất nhiệt tình và có duyên. Mình đặt hôm trước và sáng hôm sau là nhận hoa được rồi. Giá cả phải chăng và hoa trang trí rất đẹp. Mong mọi người ủng hộ nhiều hơn cho cửa hàng. I came to this store by accident and turned out to be a wonderful decision. The owner is very friendly and the florals are beautiful. I recommend this store for special holidays. Really love it!!! read more

Country Florist - Florists Near Me - Arlington, Texas

They are awesome!! I ordered flowers as a birthday gift for my friend. They have same day delivery. They are so great and professional. My friend absolutely loved it. read more

Country Florist - Telefloras possibly pink with balloon. - Florists Near Me - Arlington, Texas

I have ordered from Country Florist a few times now. They are so incredibly nice and will call you if any changes come up or to let you know any additional details about your order. A couple years ago I ordered birthday flowers for my mother and they were able to deliver them to her work the next day. I live over 500 miles away and they were very accommodating. They work with you on your vision. I couldn't recommend them enough. During covid, a lot of small businesses have suffered. I highly encourage y'all to try them out. Don't let this small business get swept away. read more

Country Florist - Florists Near Me - Arlington, Texas

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I am so impressed with Country Florist. They did a same day delivery and text me with updates up until delivery. The bouquet was absolutely stunning and I highly recommend them for any special occasion!! I'm just in awe of Country Florist!!! Recommend, recommend, recommend!!!! read more

Country Florist - Florists Near Me - Arlington, Texas

I live right around the corner and I just happened to see this place for the first time and I was needing flowers for my nanas birthday. I went in with no expectations and to my surprise I was greeted with very friendly staff. I noticed they didn't have some arrangements pre made like Tom Thumb or Kroger but she said that she could make me a beautiful arrangement in 15 mins if we had time and to my surprise it was indeed beautiful. I will be back for mother day as well!! Only $45 for this arrangement. read more

Country Florist - We went in literally 5 mins ago to get my nana flowers for her birthday and they're so beautiful. - Florists Near Me - Arlington, Texas

I'm not even sure I'd rate this joint a 1 star. I ordered flowers from my florist in Florida for my cousin in Grand Praire who had just lost her husband to Covid, this is the florist that was chosen. When my cousin sent me a picture thanking me it was just a dish Garden, no fresh cut flowers as I ordered or that was on the order they received. When I called my florist to tell them the order was not right they tried to call to rectify the situation when "Kathleen" was rude and hung up on my florist several times. Now I'm in town for the funeral and I pay them a visit to get my fresh cut flowers as I paid for. They refused to give me any flowers, Kathleen proceeded to tell me "they only got paid $65 and the dish garden was enough, fresh cuts wouldn't have lasted". WTF? All in all I spend $89.55, by the time all delivery, tax and FTD transfer. It's not about the money as it is my cousin not getting comfort in flowers as she should have. This florist is now on the "Do Not Use" list. Good luck. read more

Unbelievable how overjoyed I was when I saw a photo of the flower arrangement I sent! I always request a photo to see if the Florist did their job on my order...& is not often the case...but THIS WAS ABOVE & BEYOND!! my first thought was "i didn't order the Supreme Bouquet? i DID order the DELUXE & it was EXTRA EXTRA DELUXE!!! If you want a Spirit Of Generosity in accompanying your order ORDER FROM COUNTRY FLORIST! your local GENEROUS Florist! (some just barely make the margin of acceptable) ;) GodBless PalmsUp read more

i wanna start of by saying thank you so much to who ever answered the phone the day i decided to place my order . Let me explain myself i was (whispering ) ....my order at 8 am in the morning !and may i say i am impressed on how patient the other person on the line was ! im sorry to i never did clarify .... you see it was my mother in law's birthday i completely forgot about it and she sleeps right next room where you can definitely hear everything. so i repeat myself thank you so much !!! for your help and the excellent customer service i will definitely remain a customer read more

I placed an order through their website to deliver flowers to friends in Arlington the same day. It was very easy and they have a great selection! The flowers arrived later that afternoon and turned out beautifully. Thank you for helping me brighten someone's day! read more

I had Country Florist do my wedding September 24th 2016 and they did an amazing job the flowers were fresh beautiful with little water droplets and beautiful colors and the arrangements were way more than I even expected. they made my wedding so special and elegant everyone wanted to stealmy centerpieces and talked about them all night, I also rented the arch which they made it look so beautiful the price was amazing too I will always go to them for my flowers I could go on and on about how great they are. my friend that was at my wedding is getting married and wants to use them as well!! Tayler Strickland read more

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Service and customer service was horrible. I am a regular customer and one day I walked in to place an order and I heard the owner yelling at one of her employees. She was like, do this and do that.... no, that's wrong!! I felt bad for that employee. read more

My daughter sent these as a birthday gift. They are beautiful. I kept the card so I can order from here next time I need flowers. read more

Country Florist - Birthday bouquet - Florists Near Me - Arlington, Texas

The good thing about this florist was the speedy delivery , I ordered the night before and were delivered by 2 pm the next day . Unfortunately the roses and the hydrangeas in the arrangement were dead and dried up. I wasn't intending to send my mom dead flowers, it's too bad. read more

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I had flowers delivered on Saturday June 25 we were not home lucky for us our neighbor saw us leave so when the flowers showed up the delivery guy left them at the front door she came over and got them they would have melted from the hot sun its a 100 degrees....what a dumb thing for the delivery guy to do....the flowers were just ok...not bad not great read more

We ordered flowers online for a close friend who was going through a hard time. Their customer service was wonderful. They called and texted to confirm details. And my friend said the bouquet was was beautiful. I'm so so happy. We are also having them deliver for a cousin's birthday next week. This will be my go-to florist from here on! read more

The outside of this place does not do it justice!!! I opened the door to a wonderfully decorated interior! It was beautiful and very welcoming. The customer service was outstanding. I'll definitely be back!! read more

I had flowers delivered for Mother's Day. The flowers were absolutely NOTHING like what I had ordered. When I called, I told the staff I was a little frustrated but that I understand the mess up since they were most likely very busy during Mother's Day weekend. The woman who I spoke to was very condescending and didn't even try to sympathize with me. She said in order for me to get my money back, she would have to take the flowers from my mom that had already been delivered. Since it was Mother's Day and i wanted my mom to have flowers, I agreed to a deal of ordering new ones and having those delivered, and the old ones sent back. I asked the women to send me a picture of the new flowers before being delivered so I could make sure they looked okay! She agreed to this. I thought all was well and was happy we came to an agreement. A few days later my mom sent a picture of the new flowers. Again, NOTHING like the picture. I was so sad at this point. I spent $100 on flowers that looked like they could've been $20. I called and asked why I was never sent a picture before they were delivered and I also asked why they looked nothing like the picture. I was very calm and respectful when talking because at this point I just wanted my money back. I can't say enough about how rude and disrespectful this manager was. She told me the only way I'm getting my money back now was if my mom left the flowers outside her front door to be picked up. My mom was at work. The manager started blowing up my phone saying "where are the flowers?!" "My driver is there and you're mom isn't answering the door!!" "You won't get your money back if we don't have those flowers by the end of the day!!" Literallly making threats. Just please don't order from this company. I posted pictures on Instagram and asked my friends what they thought about the picture of what I ordered versus what I got and every single person was absolutely appalled. on top of all this, my mom was left with no flowers on HER day. Very sad and frustrating experience. The flowers were left out on my moms porch and weren't picked up for a few days after the manger said they would be picked up. Also, she refused to refund me for the delivery fee. I never leave bad refuse or blast companies for bad service because I try and understand their side. However, this was the worst experience I've ever had with a company and hate that they feel like it's okay to treat costumers so poorly after delivering terrible quality flowers. 0/10 recommend read more

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This place is amazing. The delivery driver, Jim was incredibly helpful. He went above and beyond the delivery service of my flowers. I was going to be out of town the date the delivery was meant for. The business not only retrieved the delivery but re made the arrangement so it would be fresh when I arrived home Stellar business! Highly recommended read more

Delivered on time and the arrangement looked great. I don't know much about flowers but when they started wilting faster than I expected, I let them know that I was disappointed. Without prompting, they sent another arrangement to make up for what could have been a completely unreasonable complaint. I miss seeing customer service like this. I guess I know where my next flower order will come from. read more

My experience was unpleasant. A strange situation when I spent half an hour choosing a bouquet that I would like to give, and in the end, the company replaced it without even letting me know. The bouquet that I chose was expensive but looked interesting, what was brought to the recipient was a complete disappointment. After I called the company to get an explanation, they promised to call back and they never did. I will never use the service of this company again. read more

I wasn't exactly sure what I wanted. I just knew I wanted something clean, classy, and simple- NO baby's breath. They put together a gorgeous sunflower arrangement that looked like it cost more than what I actually paid for! They delivered same day and got it to the recipient without any issues. The young girl taking my order wasn't the friendliest, but I'm sure it was because I was a bit unsure and she didn't know where to start with suggestions. read more

Country Florist - This sunflower arrangement turned out beautiful! - Florists Near Me - Arlington, Texas

If I could give this florist a negative star review, I would. They called me the day my flower order was to be delivered to tell me they weren't going to honor my order because they do not deliver to any areas near the stadiums because games make delivery difficult. My delivery date was for a Monday, when there were absolutely no games scheduled. I tried to explain this to them, but he kept talking over me and tried to hang up. I had to tell him not to hang up on me to get some type of verbal acknowledment that they would be refunding my credit card. I advised that if they have a standing rule not to deliver to the ballpark area regardless of game schedules, they should post that on their website or refuse orders from that address as this has now left me in a bind with no flowers on the day I needed them. I never would have placed an order with them had I known. His response was, "To mind my own business." For an Arlington florist not to deliver to an office located near the ballpark, not notifying consumers before they place their order, is utterly ridiculous and bad customer service. I told him I would lodge complaints with the BBB and Chamber of Commerce and was told he doesn't care. I've never had such bad customer service from a small business. read more

Unethical and unprofessional. I received flowers from my sister on my birthday, unfortunately I was not home, but instead of coming back to deliver, they knocked on a neighbor that's a few houses from mine and asled them if they could drop them with them. Neighbors that I dont even know, who does that!!!!!!They just left a note of where I could pick up, which was the neighbors address. I have NEVER heard of such thing. What was the point of hiring them in the first place if they didn't deliver. EXTREMELY UNPROFESSIONAL. read more

The flowers did NOT look as pictured at all! The arrangement my mom received looked cheap and hurriedly thrown together, was filled with carnations when there should have been very few, had no chrysanthemums, and had the wrong colors. The arrangement I picked (which was the same one advertised on their website) had bright yellow, pink, white and orange flowers in it. The one my mom ended up with was dark purple and dark pink with very little white, and that was it. Also, the teddy bear that was hugging the vase was supposed to be a smooth, soft looking bear. The one on my mom's arrangement looked ratty, cheap and tattered. Yesterday, I called and spoke with someone at the store, who assured me that I would hear back from the manager within 15 minutes or so. Five hours later, I decided to call back again, and spoke with the manager Sherry. She told me that she would remake the arrangement, and would send someone by my mom's house the next morning to drop it off and pick up the first arrangement (thought that was somewhat odd). I spoke with my mom this morning, and she said the new flowers she received are MUCH better than the first, and they even gave her a bigger teddy bear. While I am pleased that they were willing to fix their mistake, I still feel as though this should not have happened in the first place. read more

They are in my neighborhood, so I stopped by on the way to a luncheon to get an arrangement for our table. The young woman at the counter put together a beautiful arrangement and was courteous and professional. The price was AMAZING, too. Will use them often. read more

Ordered from this company twice from Pennsylvania to give flowers from my mother in Texas. Both times they called asking me to give them credit card information, despite the fact that I had entered all of this in its entirety through online ordering both times. When I called to express concern about this, the owner was very rude and repeatedly told me that it was to protect my credit card information and that "I wouldn't understand." When I informed her that I would like to cancel my order, she then let me know "I was a waste of her time" and hung up on me. When I called back to try and confirm my order had been cancelled, she hung up on me again. Extremely rude customer service and will not be using this business or recommending to anyone else! read more

I try to use local businesses whenever I can. Country Florist never disappoints. I can call or walk in with an idea in mind and they will make it on the spot and give me a great deal. There is a reason this shop has been in my neighborhood for over 20 years! read more

I bought my fiancée an arrangement yesterday for our 6 month anniversary, and she absolutely loved them. Thank you so much for making her day! It looked great, and smelt amazing. Country Florist is highly recommended. read more

USE THIS FLORIST AT YOUR OWN RISK - NO GUARANTEE IS OFFERED BY THE ESTABLISHMENT. I purchased 1 1/2 dozen flowers for an event one day before. Over 9 of them turned brown within 8 hours including the one arrangement that the florist arranged for me. The flowers were ordered 3 weeks in advance and were already in the store when I called to confirm the order 5 days before I picked them up. They were cut as directed and placed in water immediately. Some were refrigerated and others were in a home set at 68 degrees temperature. The one arranged by florist were refrigerated and were brown also. There was no correlation between ones in fridge or not. I had to pay premium for a rush order to another reputable florist for next day for the event. As these were already in stock 5 days before I needed them and was told she needed 3 week lead time to order, I can only assume they were on hand at least a week before my planned pick up time and not fresh. The owner was belligerent and would not even offer a partial refund. I will say that the designer at the florist, Francis is quite helpful and courteous. read more

My mother and I have both had sour encounters with these people on two separate occasions. The people running the shop are unprofessional, don't own their mistakes and don't strive to make them right. Unfortunately they are one of those businesses that don't handle things well when something goes wrong so they strike me as people who have no service after the initial sale. Without going into too much detail I can honestly say this florist is run by people who have no business being in business. read more

I recently used Country Florist for some funeral flowers. They were very helpful. I decided on a moss covered cross with pink roses. The flowers turned out lovely and were delivered right on time. read more

ORDER AT YOUR OWN RISK. The flower arrangement looked thrown together and was not what I asked for...I ordered something very specific and they assured me that they could do it. When I picked it up, the bouquet they gave me is nothing like what I asked for and the flowers don't look fresh either. read more

my boyfriend ordered from them on 3/20 for my flowers to arrive on 3/26. he specifically requested that it be delivered early on 3/26 so that by the time he gets home from work, he'll see me smile. he got home at 4pm and didn't hear me mention the flowers, he looked around and didn't see any flowers...i was getting ready to go to dinner with him. so he got impatient and blew the surprise, he asked me if i received my birthday flowers and i didn't know what he was talking about. he called Country Florist up and got a nasty attitude from the lady on the phone. if you're providing a service that helps ppl make their love ones happy, you should be more empathetic to their frustration when things don't go as they planned, especially when it's your fault. what's the point of me receiving flowers at the end of the day when it's meant to be a surprise for my BIRTHDAY?? we were getting ready to go out to dinner so i had no intention of waiting because she said the driver might deliver by 7pm. are you f'ing kidding me?? MIGHT?? 7pm?? thanks for ruining what could've been a special day for me. my boyfriend was upset because he felt like he disappointed me, but i'm more upset at the fact that he relied on a BS business like this one. read more

OVER AND ABOVE WHAT WE EXPECTED!!!!!! We ordered an arrangement by phone and were TOO picky about the flowers we wanted. The owner, Sherie, took the time out of her day to call us and confirm the types of flowers. Country Florist went above and beyond to make this GORGEOUS arrangement. We were all very impressed!!!!! Several people asked me where the flowers came from. We will definitely use Country Florist again. Thank you so much!!!! read more

I have used Country Florist in the past for mother's day bouqets and have been very happy with them so I used them for my wedding flowers. They turned out wonderful! They took the time with me to find exactly what I wanted within my budget. I am very happy with the experience! read more