This Holiday Inn Express is one of the older ones, but still very clean. Was an excellent option…read morefor a night. Breakfast was good, workout area was sufficient and staff were friendly. Most importantly, room was clean and quiet!

We're on the last leg of our trip, heading back to my friend Susan's home in the Milwaukee area…read morewith a U-Haul full of her stuff from her family's compound in Arkansas. We stayed overnight here in Rochelle IL and we are making good time. This Holiday Inn Express is clean and welcoming, the staff is very friendly and accommodating, and it has the best (free) breakfast I've ever experienced. I recommend it to any road weary travellers who are in need of a very pleasant oasis.

They could replace the television in room 223. Possibly repair the water works so it doesn't sound…read morelike I've crossed the event horizon and water can scream now. Maybe fill up their pool? The best part of my experience was the nocturnal-fed nonplussed attitude of the check in girl. Imagine if all the equipment sucked and was unreliable and somehow.. someway.. it wasn't working because me. Bravo! 1 star for that alone.

Upon checkin the clerk was very incompetent. I explained my reservation to him. He walked away to…read morethe back room and put a mask on like it was 2020 or something! Then I couldn't understand him because there was already a language barrier since Im not fluent in tech-supporties. Finally I get checked in but he didn't make my key for the right amount of days I was staying so my key went dead. The rooms are clean but very dark. Not much for lighting. The problem with the rooms is there's Indian immigrants on the same floor so the over powering smell of curry is nauseating. My whole room smells like a wet dog that's been dead for a few days. Funny how we can't smoke in our rooms but cooking curry is ok. Then the window is calked shut so I can't even air my room out. The elevators are sketch AF. They seriously need an upgrade. The better treadmills in the fitness room are broken too. The only plus is I haven't experienced bed bugs yet but I'm not holding my breath.

The refrigerator made a humming noise all night and being an older hotel the room was nice…read more Bathroom had some black hairs in the tub and the eating g area was small and with a wrestling tournament in town they didn't replenish the breakfast food . The staff was friendly and not to far from NIU university but overall the bed was comfortable

ABSOLUTELY HORRIBLE STAY! We had 2 rooms reserved by my brother-in-law. When we arrived, we were…read moreasked for a credit card. My brother-in-law had already provided one, but the lady behind the desk said there wasn't one. Later that night, we wanted to take a shower. Only 3 towels were provided. Understandable, so we called and asked for more. We were told we could only have 1 more. The towels were threadbare and that is being generous, so getting dried off was a challenge. She gave us a bag and told us to put dirty towels in it and they would be replaced the next day. No towels were replaced the next day, so we asked for more. For the two rooms, which had 8 people, we got 4 new towels. You do the math. It didn't work. On Monday, we didn't get new towels and the trash still hadn't been taken out. At this point we had to borrow towels from my mother-in-law. We had to take the towels to her house and launder them so we could take showers on Tuesday. On Tuesday around 130 we had a family emergency and had to leave to be with family in Chicago. I explained our situation to the girl at the front desk and even the manager on duty. They wouldn't refund us for the Tuesday night stay. They said they could possibly be full for the night and wouldn't have time to service the rooms. Well, I can tell you that they didn't service the rooms the whole time we were there, and it was never a full house. When I went to get our stuff from our rooms, the housekeeper was in the hallway talking on her phone. I would have gladly paid for a late check out, but that place doesn't deserve a full nights pay for the completely abysmal conditions we stayed in.

Clean room, kind staff. Good breakfast selection too. Great hotel for the price. The pool could be…read morecleaner though.

bugs! no housekeeping. had to beg for clean towels. no pool no breakfast. old dirty rooms. Run!!!!!…read moreCharged 50.00 A NIGHT deposit but did NOT refund on checkout. Very rude desk people. pay a little more at Best Western. At least they maintain and clean the rooms.....

Don't stay there, one look at the room and I canceled. Pool was black, stains on the bedding, the…read moreroom was dank, hallways smelled of cigarettes and body odor. I would feel cleaner camping in a tent.

What a pit. This place is Filthy. Non-smoking rooms are somewhat pointless when the hallway reeks…read moreof cigarette smoke, and it looks as if housekeeping is unaware of what a mop or a vacuum is supposed to do. The free wifi might have worked had I tried it in the lobby, but in the room it was a weak, sporadic unusable single bar at best. A dip in the half-filled, out-of-order pool is out of the question, but there's an irrigation pond out back if you really need a swim (mind the mosquitos!). For a better experience of sleeping in dirt with minimal amenities, try camping!

Okay. Rooms showing age, but not too bad of a place to stay if you are traveling with pets. Just…read morebeware there IS a fee for pets.

First and formost, I would never stay there ever again. I would rather stay in my car over night in…read morethe winter time. My husband and I stayed there while on our trip home from visiting my parents. We decided to stay in a cheap motel being that we already spent enough money on our trip. Cheap is exactly what we got. We atleast would have expected warm water, haha, not. The customer service was absolutely horrible. The room was dusty and cold. The heater did not heat up the whole small room. So, we tried going to sleep cause we were so tired. After about 4 hours we both woke up with headaches. We decided that we would both take showers, get some breakfast and get back on our way. Well, to our suprise, there was NO hot water. We were very upset. My husband went and rang the bell in the office for the attendant to come out, so we could give the key back. The person took forever to come up to the desk. When he told her of the problems. She said and I quote, "No refund, you leave now." Then she walked out of the office and into the back room. So, we reported them to the BBB and after 2 attempts from them, we got a response that simply stated, "we are sorry, we had some issues with the hot water and the heating." I guess telling your guests about that when they check in, is too much. Anyway, we wrote back to the BBB telling them that an apology was not enough and that we think we deserve a refund. So, one week later, we recieved a check in the mail. I honestly would not tell my enemy to stay in this place. Thanks for reading.