Really disappointed in this particular Country Inn and Suites. We've stayed at other CI&S with great results. This one, not so much. Our room reeked of cigarettes so we immediately called the front desk and asked for a different room. The hostess obliged but did not offer an apology. I was not looking for some enormous apology or a discount or anything like that. In fact, I was not looking for any sort of apology. But I noticed that I didn't even get a "sorry about that" from the hostess. She had two chances: first is when we immediately called from the room and the second chance was when we stopped back at the front desk to get a key to a different room. Again, I wasn't looking for a freebie or any deep sorrow from her. A simple "sorry about that" would have sufficed. Nothing. She was pathetic. Second problem with the hotel was that the pool was warmer than the hot tub. We spent 13 hours on the road and we were looking forward to 10 minutes of hot tub relaxation. After all, the website advertised a HOT tub. The tub was actually cold. Not luke warm, but cold. Lastly, and this is not a huge deal but is kinda gross, there was no toilet paper holder bar. In other words, the toilet paper was simply sitting on the counter because there was no bar holding the TP for me to pull from. Now to some of you, all of this may seem like not that big of deal. Well, it wouldn't be that big of deal to me either if I paid $70 for the room. BUT our room was $140. This is NOT a $140 hotel. This is a $70 motel. We even used a Hotwire "deal" to get the $140 price. Craziness. If the manager of the hotel is reading this, we stayed on 6/10/16 and the hostess had long black hair. We checked in around 8pm. I don't know her name because I was not interested in interacting with her more than I had to. There are plenty of other hotels near this hotel. My advice to other Yelpers is to check out those other hotels. read more