They saved our little puppy! The expertise in Dr Matt is incredible, and the whole staff are…read morenothing but nice, thoughtful, and compassionate. They have made us feel safe and comfortable throughout everything, and not once has made us feel pressured to do anything we didn't feel right with. Such a great vet! (Plus they allow the option to text vet questions, when calling is sometimes some of us millennials struggle with).

I got an appointment immediately even though I had only been a previous client and my cat hadn't…read morebeen there before. Margret's condition was thoroughly discussed and options were offered. After two days she is recovering from a condition that has been brewing for a year, starting with allergies. The staff, as always, was courteous, timely, non judgmental and patient. I can't recommend them enough after 25 years of excellent and compassionate service.

My little girl needed a follow up for her shots and meds. He got greedy fast. Really greedy. When…read moreI questioned the estimate he said he might be able to lower the charges a little bit saying "I could lose my license if...". He didn't approve of my getting my kitty's meds from Chewy (drastically lower cost) or the local compounding pharmacy. Her initial prescription was ordered by his cooperating pharmacy on the east coast. 2 click pens were paid for (per my call to that pharmacy) but I was only given 1, yet paid for 2, later the 2nd was "given to me as a courtesy". The estimate was lowered from $610 to just under $200 for shots and weight, no exam. My little girl was howling and hissing after being manhandled. The building is deteriorating, walkway broken up with lots of debris, lots of scratches and chips in exam rooms, lots of overpriced "products" for sale, staff is harried and seemingly overwhelmed. We are moving on.

When I moved to the west side of Madison I was in need of a closer vet for my cat. Having had bad…read moreveterinary experiences before, I was a little fussy about who I wanted to care for my animal. I found West Towne Veterinary online and went to check it out. I got there right before closing and Dr. Ken was kind enough to take time out of his evening to tell me about their cat friendly practice and show me around the clinic, including the areas that they perform surgeries and teeth cleanings. Dr. Ken has now been daisy's vet for the past three years and I can't say enough about the exceptional care they have provided to her! From the friendly office staff, to getting her in for emergency appointments... they even have cat boarding and a cat gym! They also offer "cats night out" events where your cat can socialize with other cats and you can learn information on how to better care for your pet. And to top everything off, Dr. Ken is one of those veterinarians that paddle boards and home brews. Can't beat that-- I wouldn't go anywhere else!

Friendly and helpful staff every time we visit. We appreciate that they don't try to sell us stuff…read morewe don't need. They give us all the options and tell us prices up front then let us decide. We've met great specialist through them. Also love their community support. Can't wait to see the new clinic.

Best place to care for your furry babies. I have been using their services for over 25 years…read more Everyone treats me and my pets with respect. They are supportive and caring from a regular check up to the most difficult situation. I highly recommend.

They have continuously provided my dog with excellent care. I have trusted them with 2 surgeries…read moreand they have gone perfectly. It is clear that they love what they do and will treat your animals accordingly. Pricing is fair and service is excellent.

I've been using Yelp for years and have never written a review, but the team at Countryside Animal…read moreClinic truly goes above and beyond in the care they provide. Back in July, I brought home a sick 8-week old puppy, and Dr. Kelling was able to see us quickly, stabilize her in-office, and contact the local emergency veterinary hospital on my behalf. Her office reached out to the puppy's breeder and the breeder's vet autonomously to ensure they had all the necessary information to treat her. Magnolia is now almost a year old and thriving thanks to the care of Countryside Animal Clinic. She's in advanced classes at the training school they recommended, back to a healthy weight with the food they suggested, and she's not even scared of the vet! As a pet-parent, I've never felt more supported. Here's more reasons why: - They call and check-in on Magnolia the day after shots/surgeries. - Its super easy to schedule an appointment. - I can call and ask the vets questions. - They do complimentary nail trims. - The doctors give simple, informative responses I can understand. - They send appointment reminders. - They do cute things like giving a "Certificate of Bravery" for surgical stays. - Its affordable without pet insurance

We have three cats and have happily spent four years as patients/customers at A Breed Apart…read more I should say, I am a helicopter cat mom. I've read books, I'm always learning about cat history, behavior, quirks, etc. People know me as the crazy cat lady and I am a hovercraft when it comes to my cat's health. When we first adopted a cat in 2016, we lived off Gammon, so A Breed Apart just made sense. The doctors were kind and friendly. Then we got a kitten in 2017 and put both the cats on ASPCA insurance just in case. Both were adopted from shelters, so they were spayed already, but the staff at ABA has always helped us with vaccinations, check ups, strange bouts of vomiting and micro chipping. Dr. Meyers and Dr. Vanderloo are our favorites along with Julie and Chris our usual vet techs. Then in 2019, we ended up with a kitten by accident and despite having moved across town to central/East Madison, you bet we still make the drive to our vets at A Breed Apart. We had to go through the spaying process for the first time this past December and I was terrified. The vet techs here are just awesome and they dealt with my crazy mom nerves and helped calm both me and our kitten. They took her all day and did the surgery, called me and only ~$210 later, I had a fixed kitty. We came back 10 days later for stitch removal for free -- I was surprised at how easy they made the whole thing. Then there was a rough week when our first born was diagnosed with kidney issues/renal disease. I was crushed and terrified to hear that one of our kids was sick and not doing well. Dr. Vanderloo was so awesome about everything -- she had a great attitude and kept us (me) calm. She helped us put our cat on specialty prescription food and has extended our cat's life for sure. We are proud to be an ABA family and will continue to be as long as we live in Madison.

If I could give 10 stars, I would. The saying on their website: "we know your pets are family, we…read moretreat them that way" couldn't be more accurate. I took my sweet boxer Charlee here for the past 3 years and the care she received from day one was beyond incredible. While Charlee was easy to love, she had a lot of medical needs and the entire team was there not just to treat her, but to love and care for her as if she were their own. The entire team was incredible throughout and provided wonderful service, but a very special thanks and recommendation to Dr. Kate Waushabaugh and Georgia who went above and beyond for Charlee, and myself. Charlee was in the best hands...from routine care, emergencies and up to the point to when she fell asleep in this world. I trusted their care, their opinion, their service. Their primary goal is to give the best care possible and so it never felt transactional, insensitive or for profit. Dr. Kate spent countless hours with me talking, researching and extending kindness that I'm sure I can't ever repay just to give Charlee the best possible care - however we got there. Even when it came time to say goodbye, Dr. Kate stayed with us, and then walked us out without ever blinking an eye about the details. That kind of peace of mind she provided is priceless. I can't say the same for other places in the area, hence this review. There is no other place I would have trusted more with my most loved pet , and will continue to do so in the future as well. I would recommend A Breed Apart and their entire staff to anyone that is ever looking for the best, honest, thorough and beyond loving care for their furry family member.

I came to your clinic with an emergency. My dog was very ill and when I walked in and I stated that…read morewe needed to be seen as soon as possible. I was told that you didn't do emergency or urgent care visits. No info was offered on who did, you didn't see if an exception could be made nothing but "we're sorry". I ended up taking her all the way to Lake Geneva to be seen. Granted it gave me 2 more hours to be with her but it didn't help in saving her life. I had to have her put down at 5:43. For me those extra 2 hours were more suffering for her and agony for me. I doubt that I will have another animal but if I do, my shadow won't darken your doorway for them to be seen.

We couldn't be more grateful for the professionalism and compassion this clinic shows every single…read morevisit. The entire staff goes above and beyond, treating our dog with the same care and attentiveness they would give their own pets. They take time to explain everything clearly, never rush us, and always make sure our dog feels comfortable and safe. It's rare to find a team this dedicated, knowledgeable, and genuinely kind. We trust them completely and can't recommend them highly enough. Our dog is in the very best hands here! Highly recommend them!!

They are always caring & compassionate. My dogs aren't afraid to come here which is a great…read morerecommendation in my book! They've helped me decide on cost issues, for example, whether my one dog's meds were cheaper at Costco than there. Friendly, caring and competent!

I have had many animals cared for there and have had no problems . My pets were not afraidread more

Took my cat there for care, was told to call with any questions about medications. I called once…read morefor clarification, was told by front line staff to "read the box". I asked for a call back from the Dr. got none. Was going to start palladia (a chemo drug) for my cat and was confused about when labs needed to be done, etc. called and again front line staff was rude, unhelpful. I made an appointment to follow up after a week of medication and hung up. Hours later I received a text saying I needed to have labs done before I started a medication for my cat , which I had already given him, and wouldn't have if front line staff had been more engaged, ie looked up his chart I called for clarification. When I asked if I was speaking to the person who answered earlier she said yes and hung up on me. I called back a bit later and was transferred to a vet who told me she would care for my pet but couldn't have me "curse at the staff." That never happened. At all. I then told her I didn't trust the establishment to care for my cat as I couldn't trust information would get where it needed to be properly since front line had lied and they were going to co-sign I was immediately kicked out of the app which was weird to me since I couldn't get my pets information I asked to have the records sent to a different vet. When I arrived they said they hadn't gotten them. This was days later Today I requested them sent to me. I now see why I was kicked out the app. They had a whole made up story in the chart about the phone call where I supposedly cursed at the front line staff. Never happened. But now it's in my pets chart that is transferred to all future vets. Absolutely unbelievable. It's almost laughable, except these people are putting false information into charts to cover their poor behavior. Their subpar service. What are they saying they have done to our pets that isn't true? What else have they written to cover for other poor service?

The staff are honest, efficient and very caring. They kept me informed of my pets condition.read more