Not sure who both the previous reviews had worked with, I assume a vet who is no longer at the…read moreclinic. I have been using this clinic for my two kitties for months never and have had experiences similar to them. I have mostly worked with Dr DeChristina who has been nothing but amazing! She's helped my girlfriend and I understand how best to care for our two new kittens; diets, vaccinations, and the pros and cons of certain optional procedures. I've always felt informed and that she cares greatly about me and my animals. I would definitely recommend Chalet and particularly Dr DeChristina to anyone looking for a great new Vetrinarian.

I just took my kitty to this clinic for the first time. I was excited because I heard that vet…read moreclinics have friendly environments and would treat your pet with care. Only when I got there I found out that this wasn't the case at Chalet at all. I am so disappointed at their customer service and how they treated my kitty. The doctor walked in and basically asked me if my cat is nicer at home, then gave him a shot without even telling us what it was. Before anything else was said, she told us that we could go. We were so confused and shocked all at the same time that we didn't know what to say. A minute later, she walked in with another lady and told her to scruff our kitty while she gave him another shot... What was that?? I don't think we'll ever come back here again, I think other pet owners deserve to know what kind of service they'll be getting from this clinic.

Best place to care for your furry babies. I have been using their services for over 25 years…read more Everyone treats me and my pets with respect. They are supportive and caring from a regular check up to the most difficult situation. I highly recommend.

I was so grateful to find this clinic for my sugar gliders! They are friendly and there were no…read moresurprises. The prices are very reasonable as well. I will continue to use them in the future. If you have sugar gliders and are looking for a good place, this is it.

My English bulldog Ike frequently went to the Badger Vet for many years. Ike sadly passed away last…read moremonth. I would give 5 stars while Ike was a patient but not now. I called Badger Vet the following day to let them know that Ike passed. The lady who answered said Ike's vet would probably be reaching out to me by phone within a few days. Several days went by and I didn't receive a call. I sent an email just to make sure the vet and his staff received my message. Someone emailed back saying, yes, they know. I never received a call and not saying he needed to call me. Ike's vet did send a card in the mail about 3 weeks later that was impersonal. I guess better than nothing but not what I expected from Badger Vet.

I would give this vet zero stars if I could. They are horrible and don't waste your money here…read more Mostly young vets now that have no experience and barely look at your pet for their so-called "exam". Wanted to overcharge me for preventative medicine by making me purchase individual monthly doses which cost $15 more per dose vs 6 month pack for my two dogs who use the same thing. Front desk customer service was also extremely rude. There is nothing good at this place anymore. After going here for years, I will now be looking for a much better place for my pets.

All the pets in my family have gone to Dr. Sharpes' clinic since she started practice in this area…read moreabout 20 years ago, and none of us have ever had an unpleasant visit. Dr. Sharpe has a quiet and gentle demeanor that seems to be very soothing and calming to both dogs and cats. Even my most panicked and terrified cat that was in severe pain (she had been bitten nearly in half) relaxed in her presence. She has always been very calm and kind to all of our pets, even the naughty ones. She seems to enjoy both dogs and cats, not just tolerate them. Dr. Sharpe takes a slightly more 'holistic' or natural approach to care, which I greatly prefer. She operates on the philosophy of "first do no harm". She won't give your pet drugs it does not need just for the sake of "doing something". She won't do procedures unless absolutley necessary and if there's a home treatment you can do, she will always have you try that first. Dr. Sharpe seems truely more interested in the welfare of the animal before just doing something that will make money. I've had visits with other vets for my dog, a rottweiler, and they have been somewhat unpleasant and apprehensive around him because of his breed. Not Dr. Sharpe. She has always treated him for how HE is, not his breed stereotype, and that makes all the difference to me. For most of us, our pets are family and we want them cared for as such, and Dr. Sharpe will, and always has, done that. The vet techs/ staff are VERY knowledgeable and helpful. I feel assured when asking them a question or for advice, that they know what they are talking about and are giving me information that I can trust. No one at the clinic ever makes me feel that I am asking dumb or unimportant questions. All of them have always been very pleasant and nice to talk to and deal with. The clinic itself is well maintained, is always very clean and the cost of office visits are very reasonably priced at around $35. I feel this clinic has no negatives really, but the only downside is they offer no emergency care. There are other area places to go, but if my dog or cat were having an emergency, I wish that they could receive Dr. Sharpes care and not someone elses. I highly recommend Dr. Sharpe, her staff and the Brightside Pet Clinic. They provide fantastic and extremely knowledgeable care to all of my and my familys pets in a very professional and kind manner.

I have been very happy with the attention and service related to our two labrador retrievers, and…read moreour cat. I would recommend to others for sure!

I was a client of Country View Veterinary Clinic for about 24 years. They fired Dr. Larson of the…read moreNew Glarus satellite for reasons that were unprofessional on the part of CVV and right out of blue. She was the only vet that was consistent, professional, knowledgeable and personal, serving both animal and person. She was great. It is with a heavy heart that I sever my ties with them. They have sold out to Encore Vet Corporation and are no longer local or caring. EVC is from New York. If they treat professionals like they did Dr. Larson, they no longer have my trust.

we had to out down our orange tabby that was 20 yrs old, Davy Jones. the team at the Aurora vet…read moreclinic were absolutely great. Very patient and warm and loving. Davy was a fighter and did not want to go so they gave him more time for the medication to quiet him. Davy Jones left our world peaceful and now he is home and he has a new life in Heaven.

Caring and capable staff. I have been a client of these veternarians for many years, they have…read morehelped me navigate health concerns for my three cats and I am grateful.

Dr Kelly came to our home to perform euthanasia for our cat that had cancer. She was very…read moreprofessional, kind and compassionate. Thank you Dr Kelly!

Dr Kelly was the most amazing compassionate, loving, and caring veterinarian that you could ever…read morehope for. She spent so much time with my dog bindi comforting her and talking to her and petting her and loving her until it was time. She showed as much care and compassion for me as she did my little girl. She loves her job and you can tell that it comes from her heart. I highly highly recommend this woman because she is an angel here on Earth. Thank you Dr Kelly for loving Bindi and taking such good care of her from beginning to end. I will never forget you.

Today my girl needed to get some care for a hot spot that popped up yesterday and grew so quickly…read more The staff was very attentive to my messages and were able to squeeze her in. Dr Sarah cleaned it up, discussed options and what she recommended. When she had a problem a week ago with her GI tract, they were responsive in helping me with that as well. Dr. Jacki prescribed meds and listened to what Payton has taken before. She was very understanding about the fact that Payton is a thin girl and simply does not gain weight.....no judging (when we went for our initial check up). She also saw our cat, Sylvie, for a wellness check and meds. Sylvie can be a bit of a queen at times, but the staff said she was good. Last fall, my guy was not doing well, I wanted to let him be pain free without having to prove he was ready....I knew. We moved here not all that long ago and I was looking for a good fit for us. I called True Vet, explained what was going on and what I felt. They were so understanding. When we arrived they had all the treats he could ever want, but could or should not have. He was in heaven eating them. Dr Amelia was patient and listened to me babble on about my guy. I truly can not say enough about how wonderful the doctors and staff are. I never thought I would find a clinic like we had before moving to the Madison area.

True Vet diagnosed heartworm in my dog - after two other local vets missed it. Dr. Sarah educated…read moreme about the diagnosis and informed me of options for treatment - including cost - prior to proceeding on a plan. I was contacted by staff after every treatment to make sure my dog was doing ok. All staff are friendly, professional, compassionate and thorough. AND they always have chocolate at the reception desk. Highly recommend!!

I went to the front desk and was explaining to the receptionist that I just got a new puppy and in…read moreorder for her one-year health guarantee to be valid she needs to be checked over by a licensed vet within 5 business days of getting her. I also need a vet established for routine care like vaccines. The lady looked at me like I was speaking a foreign language and didn't seem to understand what i was talking about at all. She continued to look at me like I had asked some ridiculous request and said if it's an appointment I'm asking for she can look at next week but they are only drop off visits. They just lost all the business from me for my new pet and any future pets. They must not understand what pet health guarantees are and they clearly don't believe in building a great relationship with clients if they don't allow new pet owners in the visits. If this is how the front desk lady treats people I dont even want to imagine how the rest of the staff would be if they ever took the time to actually meet with pet owners face to face.

I had the pleasure of meeting the staff at Spartan Animal Hospital and as a new client with an…read moreextremely sick bird I was able to get an appointment the very day I called. The front staff were very welcoming and professional. Although it was not the outcome, I had hoped for my 18-year-old Australian Bourke, Blue Lava, Dr Rebecca Dallwig and Jesse, CVT, treated us with care and compassion. Dr. Dallwig provided me with a prognosis of my bird's condition and gave me time to digest the news as I made the tough decision to let Blue "Fly over the Rainbow Bridge." I highly recommend Spartan Animal Hospital great customer service, top notch clinic staff, with reasonable pricing. Thank you to the staff of Spartan Animal Hospital for caring for my bird Blue. Renee and Blue Lava