I contacted High Falls Tree service in August 2021 to remove a tree stump. They were quick to come…read moreand provide me an estimate which I agreed to. I was told they were behind because of rain and would not get to it until end of sept, I was fine with that and understood that this was a small job. i have contacted then at least 10 times since the end of sept and been told each time they would check next weeks schedule and sure would get to it in 2 weeks. This went on and is still going on. I did explain that I needed it done before winter since I had a patio being installed in spring in that location and they said Eric will get it done ,he understands the need How unprofessional and untrustworthy . I cannot recommend this company

High Falls Tree Service came into my periphery due to the incompetence of another tree contractor…read more The initial dealings were a bit hairy, but ultimately High Falls did a good job. They were contracted to remove four mammoth poplar trees that bordered my property line. Naturally I informed our neighbors that the trees would be removed. Initially our project was met with resistance, as Mrs. D had an established shade garden that was sure to be compromised by the tree removal. However, Mr. D was ecstatic with our news. He was sick of cleaning up the endless broken twigs and leaves that the trees shed -- constantly. They spoke at length with the contractor and agreed to allow accessibility to their driveway and lawn. Then contractor number one backed out. (You can read about the whole affair under my review of Ted Hosmer Lawn & Landscape). They voided their contract and had us deal directly with the subcontractor, High Falls Tree Service. We were none too pleased. Mr. and Mrs. D were livid! They took it as a personal insult and refused to grant permission to their property unless they personally met with Erik of High Falls Tree Services. Erik was kind enough to come out and spend a significant amount of time explaining the procedure and answering copious questions. I assured Erik that since the D's were going to be most inconvenienced it was acceptable to me that he communicate with them and gave them permission to scheduling - or any other decisions - as long as it did not adversely impact my bill. Due to the freakish weather we experienced, scheduling of the tree removal became a bit wonky. Again, we were not pleased, but trusted High Falls would eventually get it done. Mr. and Mrs. D started calling and emailing Erik demanding answers. I kind of felt sorry for the guy, but figured the more they pester him, the sooner he'd get the job done. Furthermore, it was one less thing I'd have to worry about, since they were on the case. During the two days of work, Mr. D was outside "supervising" nearly the entire time: making certain that our properties were well-protected and fairly clean after completion. We chose not to get the stumps ground because it would impact the gardens too much. Mr. D was not pleased at the trunk cuttings (not flush enough to the soil), so Erik told him he would return and cut them shorter. From an objective viewpoint, they were perfectly acceptable as is. Ultimately, the D's were pleased with the job. He said Erik and his crew were professional and met his expectations. I would definitely hire High Falls Tree Service again, but more importantly, so would Mr. and Mrs. D!

Hard working with customer concerns a priority. Fair pricing and politeness from both workers…read more Will call again.

I needed to replace my driveway and contacted several vendors. John from Ontario Concrete and…read morePaving responded in a timely fashion and we went through several options. His quote was very fair and I was able to add a pull in area to the driveway. After we agreed on the price, they were able to schedule the work promptly. When they arrived, the supervisor Ken reviewed the install with me, and marked the areas where the work was to be done. The staff were very professional and conscientious. I highly recommend Ontario Concrete and Paving.

Worked with John on this 2 lane residential driveway. They call the night before after he set an…read moreapprox. date. The (family) crew showed up on time and started on the project. This is a very well oiled machine, they had all the talents and equipment to lay down the 2 in overlay. Prep work, paving and cleanup could not have been better. I highly recommend this company to any residential or comer coal project. Communication was always returned the same day if John was not in the office!

When our mower broke I searched for a helper. Devin from Young Property messaged me and arrived…read morewithin the hour. So courteous friendly and professional. He even removed the grass clippings Very reasonable!! I'm hoping the mower isn't fixed too fast, Devin is a keeper!!

Finding Mediscape has been one of the best things that has happened to my property. They have…read morehelped me with cleanup, landscaping maintenance, and snow removal, and every experience has been fantastic. Not only is their work beautiful and incredibly thorough, but they are trustworthy, dependable, kind, and caring people. You can tell they genuinely take pride in what they do. The transformation of my wooded property has been remarkable, and they continue to help me keep it beautiful year-round. I recommend them wholeheartedly. Truly one of those rare companies that delivers excellence AND integrity.

They said their rate was $50.00 per hour, but after doing the 15 minute job, told me it was 50 for…read morethe first hour. They did not want payment that day, but said they would mail an invoice. When I objected to the cost, they said they wouldn't bill me. I received an invoice 2 weeks later which said my payment was late. These people are awful!

Chris just finished removing and grinding the stumps of 2 dead ash trees from our front yard. It is…read moreeasy to see that he is extremely knowledgeable and takes great pride in his work. His communication from quote to project completion was outstanding!! Once the trees were down, he and his partner were very meticulous about cleaning up every trace of debris. I would not hesitate for a second to recommend Chris to anyone who needs tree work done. His prices are great and he delivers on everything promised! Thank you, Chris!!!

Terrible customer service. Called for 2 weeks, no reply…read more When you need someone in a hurry dont call this guy you wont get any return response

Hired them through Yelp for a long term landscaping care. good price but not efficient at all, have…read moreto keep calling or texting them, they then show up for once. Not happy experience with them, decide to find someone else.

Responded in Yelp. Came when they said. Gave me updates as needed. Did the work as requested for…read morethe amount quoted. I would use them again.

Max came out to my home and provided a competitive quote to repair my patio steps. He was very…read morecourteous and did a fantastic job completing the repair work. Many thanks!

I ended up going with someone else but I was impressed with the ideas and competence of the…read moregentleman that gave me his estimate and ideas.