leslie is the best!! Camp Happy Tails will treat your pup with the same love and compassion that d!read more

Jethro loves Camp Happy Tails! He gets so excited when we turn onto their road. Great for the…read moreprices. Very reasonable. They also groom them by availability.

Great price and lovely results. We have only had two visits, but my pup seems to be having a great…read moretime. Yes, she wanted to get the heck out of there and back home, but she isn't experiencing any trauma. They do a wonderful job and do not hesitate to ask how the previous clip was enjoyed and they listen to my feedback. My girl looks so good this time that her little bro wants to go with next time.

My fur babies very much taken care of by this lady amazing place. When boarding there is always…read moresome one who lives right here with them. Your fur baby is never alone.

Awesome staff and top notch veterinarians. I've been taking my dogs and cats there since I moved to…read moreVirginia 15 years ago. I've never been disappointed . Highly recommend !

This is long, however, worth reading…read more I want to start by saying everyone here is extremely friendly. We have taken multiple animals here over the years and always had pleasant experiences. That being said, whenever we are there and there is an issue, I never feel we get clear guidance on what to do. It almost always seems like it's a list of things we can do and let us choose rather than professional recommendations. Almost like, how much money are you willing to spend while you take shots at fixing this? This really came to a head here recently when I feel diagnosing our puppy with kidney disease was poorly handled and almost mishandled in my opinion which has resulted in a 1.5 year dog having stage three kidney failure. After years of only having one dog, we decided to finally get another and we went and got an 8 week old Dalmatian puppy. Immediately we realized that he would not stop drinking water (to the point he would throw up) and had more frequent than normal accidents in the house. When bringing this up, we were told that they could do a blood test, however, he is too young to have kidney issues and it is most likely a disorder that makes him obsessed with water and he will grow out of it. We continued to bring this up on every visit and were told to limit his water and he would grow out of it. Finally, when we came in and he was around 1.5 years old, they decided to do blood work and found out he was in stage 3 kidney failure. They recommended an ultrasound and sterile urine sample which we did. Based on the findings they said he should immediately be put on antibiotics because something they found points to a possible infection and we were prescribed over $100 in antibiotics. It was also determined his bladder wasn't normal size and things seen on the kidneys point to issues. We were told time is of the essence and we had to get him on the antibiotics. They said special kidney food was important but never made it seem urgent. If they had, they would have tried to send it home with us that day. A couple days later they called and let us know an infection was not an underlying issue. Honestly, it seriously felt like it was about the money and not properly treating our dog. They then sent a referral to go to Virginia Tech to see a specialist. Virginia Tech would not be able to get us in until 9/25. Months later. This is where I really start to get aggravated. They claim every second matters but recommend us to a place that can't get us in for months. Luckily my wife knows a veterinarian and they refer us to a Specialist who is in Vinton and was an Internist/Professor at VT for over 20 years. He got us in the following week. Why in the world would Roanoke Animal Hospital not have referred us to him? There is absolutely no way they didn't know about him. Unfortunately, he did confirm Stage 3 Kidney failure and gave us some recommendations. One thing he said was that no matter what, we have to let him drink as much water as he wants. If not, it can start to cause issues with his organs. Because we do not have bloodwork from when Pongo was a puppy, I have not clue if he has always been in Stage 3 Kidney failure. That being said, what if he WASN'T? What if they had recommended we do blood work and we found out what was going on early and immediately did stuff to slow down the progression? How much damage has limiting his water for 1.5 years at the direction of the Vet done? Now my family has to deal with the fact that the puppy we love might only be alive until he is 3 or so. The ball was dropped. And I hope this really makes Roanoke Animal Hospital rethink things and take a much more proactive approach to stuff. Nothing can fix this, however, I hope this prevents another family from having to deal with the same heartbreak.

We have nothing but nice things to say about Debbie & her staff at Bigger Brain. Our Shepherd…read morecan't wait to get out of the car when we arrive & he is in no hurry to leave there. It is so nice to know the third member of our family is so well cared for. We never worry when we leave him there. Archer let's us that he is happy to be there. Hats off to Debbie. We couldn't be happier. Thank you so much.

I am VERY particular about where my dog boards. The Bigger Brain exceeded my expectations. They…read morewere very accommodating and my dog had a blast! I'll definitely board her here again!

All For Paws Animal Clinic offers all star veterinary care. I recently adopted a kitten, Vera, (now…read more8 months old) from a local rescue who, after a few weeks needed to go to the vet for an ear infection. Dr. Butler discovered after a few check-ups that she had a polyp that needed surgery to remove. Throughout her appointments leading up to and the day of the surgery, Dr. Butler and the techs were wonderful with their care and treatment of Vera. They are incredibly kind and take the utmost caution with making sure that the animals they treat are as healthy as possible. Today I took Vera in for her first post-op appointment. Dr. Butler had been called-in on her day off for another patient (which caused a delay in Vera being seen) and personally decided to stay and see Vera herself. I was immediately called and informed of her decision and then within 15 minutes she called to let me know that Vera seemed to be healing quite well and would bring her right. Dr. Butler brought Vera to my car and informed me that there was no charge for appointment today, as a result of the wait time and "what a good patient she is". I am so grateful that this clinic exists and that not only are they the most wonderful staff, but they are affordable too. I am a student in the area and Vera is my first pet I've had on my own and I would not have been able to have the success I have with her without All For Paws. I would also like to point out that all of this has taken place during the COVID-19 crisis and that this clinic has done a fantastic job adapting to appropriate health and safety practices while still providing quality care. I cannot recommend All For Paws enough!

They accommodated a last minute appointment for my sick dog and I was super impressed by this vet…read more Clean, quick and friendly. Dr. Jordan correctly diagnosed a critical condition and began to treat him. He had to be moved to a hospital, but I credit Dr. Jordan and the staff with saving his life. She didn't try to sell stuff or do more testing than needed, she was always cognizant about the pricing of things. Highly recommend!

Excellent service! Colleen provides quality care for all of my animals, some of which are senior…read moreand have special needs. It's such a relief to know I can enjoy time away without worrying about our pets!

This is absolutely the best groomer in the Roanoke Valley. Our dogs love going there. They provide…read morea safe and happy environment and my dogs come home looking gorgeous. Congratulations to Lindsey and Madison for fast becoming the best groomer around!

Always have had the best service and I'm a repeat customer with all our babies. Very convenient and…read morereasonable priced.

What a joke. SCAMMERS. I had an appointment to take my goldie to Bark Avenue as I have done on…read moreseveral occasions before. I scheduled on a Monday and canceled on that Tuesday morning as she is deathly afraid of thunder and lightning and that's what was being called for. I rescheduled for Thursday of the same week. I was informed that the groomer charged $40.00 for a cancelation fee even though I rescheduled her for 2 days later. I arrived Thursday and was informed at the desk that I had a $40.00 late fee from Tuesday and could pay it when I picked my girl up. I arrived to pick her up when she was finished and was told my total was $20.00 more than what I was told at drop off. I questioned the additional charge and was told that the cancelation fee from Tuesday was $60.00, not $40.00. It was in the computer as $40.00 at drop off and changed during the 1 1/2 hours she was there. I argued the increased and also pointed out the young girl sitting behind the cashier that she was present during the conversation (who I think was the daughter of the lady that quoted the $40.00) but heaven forbid she speak up. What a joke!!! This place scams you for money. BE CAREFUL!!!