Everyone is so nice, and they take the time to get to know your pet . This is the only place I will…read moretake my yorkie

I am writing to formally convey my sincere concerns and profound disappointment regarding the…read moreapparent lack of urgency and empathy demonstrated by your office during an extremely difficult and emotional time for my family and our cherished dog, Demi. As Demi's health deteriorated rapidly, it became clear that his quality of life was significantly compromised. We made the heart-wrenching decision to help him peacefully cross the Rainbow Bridge and promptly contacted your office to complete the necessary documentation for Stillwater. Despite emphasizing the critical nature of the situation, the paperwork was not processed in a timely manner. Our initial contact was made at 10:05 AM, during which we explained that Demi's condition had worsened significantly and that a veterinarian was scheduled to visit our home and required his medical records to proceed urgently. After an hour and a half without any update, we called back at 11:40 AM, only to be told by the receptionist that the paperwork would be ready within 30 minutes--time during which Demi continued to suffer. Compounding our distress, we later received communication from Stillwater indicating that our request for euthanasia had not been approved. It remains unclear what information was relayed by your office, but the evident lack of coordination and communication was both troubling and unacceptable. Under such circumstances, we believe it was imperative--and entirely appropriate--for the attending veterinarian to contact us directly to fully understand Demi's condition and the urgent need for expedited action. The overall management of this situation fell far short of the standard of care and compassion we expect from veterinary professionals. Consequently, we have decided not to return to your facility. We have shared our experience with family and friends. Entrusting veterinary teams with the care of our pets carries with it an expectation of timely, compassionate, and respectful treatment, as one would hope for their own animals. I encourage you to consider how you might feel if your own pet were in severe distress and faced delays or dismissiveness from your veterinary provider. The frustration and heartbreak we experienced during this ordeal reflect precisely such a scenario. Ultimately, Demi was lovingly assisted in crossing the Rainbow Bridge at 2:50 PM by a compassionate veterinarian who recognized the need for a peaceful and humane release. He is now free from pain and suffering--peace that should have been afforded to him sooner, had there been greater responsiveness and support from his care providers.

Dr. Vivian is a delightful and caring vet. She has been a best option economically, she knows well…read morethe breed of dog I've enjoyed having (Italian Greyhound) and I'm willing to travel the 50 minutes because of the trust I have had in her.

Dr. Surman is an OUTSTANDING VETERINARIAN‼ Gentle, Kind, VERY KNOWLEDGEABLE. Ameriland Animal…read moreHospital's staff, facility, and hours are helpful and convenient‼ Dr. Surman's prices are VERY reasonable for all services (medical, grooming, and prescriptions). AMERILAND is the VERY BEST Veterinarian Health facility in the USA‼

Because of poor communication, we as the customer had to pay the high end quote of a procedure…read more Every Veterinarian preaches spay or neuter your pets then charge an outrageous amount. Simone Yen and this office will never receive a recommendation or a request for service again. $300 for a blood work up and then another $883 for the procedure.This office took no responsibility and made us feel as if this was a lack of communication on our part. This office was notified that our dog was most probably pregnant and they waited a month to conduct the surgery so we could be charged more money. We were put on a wait list for the procedure and they never could fit us in. Knowing very well we were concerned she was already pregnant . I certainly hope this is not the case with everyone, but from my conversation with Simone she didn't care. If we could give them 0 stars we would!!!

A very bad business. They cancelled an appointment I had made months ahead, less than an hour…read morebefore the scheduled time. No notice, no nothing. My appointment was only for two shots, where's the money in that? This place is a bourgeois rip-off joint catering to the rich. Unless you just have money to burn, stay away. They care nothing about people and even less about dogs. The vet business is corrupt and rotten to the core..

My dog needed immediate surgery for a disc problem. They got him in immediately and his recovery…read morewas remarkable. Kodo's to Dr. Dewey and his staff - my dog is part of my family, and he certainly kept our family complete. Thank you so much!!! Highly recommended. Vivian Ludwigsen (Dog- Buddy Horning)

Wonderful, caring, compassionate and knowledgeable! This practice has been fantastic with our cat…read more A real asset to the veterinary community. Recommend 100%

Theresa & Doc are both incredibly kind people we're blessed to have offering vet care to the…read morecommunity. The place is Affordable AND Accessible! (We Love & appreciate the open hours) + Doc has a world class education, & he's practiced long enough to have seen everything. If they can't help you, they always know who can.

Excellent vet. I bring my two dogs here for any of their veterinary care. No appointments…read morenecessary, but I've found that afternoons (around 3pm) on Mondays, Wednesdays or Fridays are generally the best time to go. Of course, I'd also pay whatever I have to in order for my animals to receive the best care, but Dr. Orzack's prices are very, very reasonable. Definitely some of the best veterinary care in the area. Highly recommended.

Really kind to the animals. Very knowledgeable and takes the time to educate. Would highly recommendread more

Dr. Claire Berian is best known for her mobile veterinary services. Ages ago, she came to my house…read moreto give all my dogs and cat their annual exam and inoculations, when I was too ill to get the gang to their regular vet. She did a great job, the animals weren't stressed at all, and neither was I. Recently, I hired her to come to the house to give my senior dog euthanasia. It's never a great day when you have to make that decision, but she was kind and caring. She made sure that my dog did not have one single moment of anxiety - which is all that counts, really. The process was quiet and efficient. I can't recommend her highly enough. She also followed up with one of the kindest condolence notes ever. My own siblings didn't even bother with an email.

Everyone in SPEAK is very wonderful. We have been going to them for many many years. Our pets are…read moretreated like their own. Our veterinarian is great!!! So are the others. We can't thank the team enough of volunteers veterinarians and workers who do such a great job helping with everyone's pets each and everyday. It's a awesome feeling to go to a place where you know your pets are going to be treated with love care and affection.

Cat sanctuary I tried to adopt from the cat sanctuary it was dreadful to say the least I filled out…read morean application and turned it in and I called the organization to let them know I was interested in meeting a cat they were fostering. She called me three times each call was confusing. The first call was to say there's other applicants ahead of me and that when they were approved they would receive the cat. So I asked if should still drive almost two hours one way to meet the cat if other people are eligible and ahead of me. The lady answer calls took a lot of offense to my question saying I should come meet it even if I won't get it. Also I forgot to fill out one part. I filled out the second part I didnt notice. Second call she told me my cat I have isn't at the vet I provided I explained my cat has always went there and it may be under a different last name. She at this point was just rude tell me it was such an inconvenience to be on hold with my vet for less then ten minutes and that she's already gone out of her way and is "jumping through hoops for me". By calling my vet and doing her job ??? Said I'd need call them and have them fax over the info for my car I already have she was yelling at me cutting me off nonstop. Said my cat wasn't vaccinated. So at this point I gave up she has been nothing but rude yelling at me not letting me speak over simple fixes like resending the application. She called me a third time not sure why said she had reached out to my vet again and still nothing. She then cut me off and said I had been cutting her off, yelling and being disrespectful. I actually began to cry because she was speaking to me in such a rude way. All I had done was try and be polite and work with her. I never yelled at her or was disrespectful. At this point I said I wasn't interesting in adopting anymore. I will from now on avoid the cat sanctuary. I've never been treated like that..

Such a great breeder and truly cares about her doggies. I wouldn't go anywhere else for a golden…read moreretriever pup.

We just got our second golden retriever puppy from Famn Damily Farm. We got our first a year and a…read morehalf ago. Both dogs are beautiful, incredibly healthy, and have been amazing additions to our family. And I really can't say enough good things about Famn Damily. I've been there twice now. With my family. In both cases we drove 240 miles to get there, just because we realized what a special place it is, and because we knew we didn't want to get our puppies from any place else. You set foot on the farm, and you see dogs that are truly living their best lives. They have so much space to run and play, they are so well cared for, and so loved, and so clearly happy!! And healthy. And the facilities that have been constructed for the dogs, that clearly took a great deal of time, money and effort to build, are very impressive. Melodie Hammond runs the farm. And she's amazing. I know that my future dogs will be golden retrievers, simply because I know I only want to get puppies from Melodie, from Famn Damily, and Golden retrievers are what she breeds. The last thing I said to Melodie when I left the farm yesterday was, "see you in another two years"