SPEAK is really great. Our pup Teddy Bear and our kitty Crunchy both have medical issues. I can…read morecall into SPEAK and they can usually have their medications filled within an hour or so. Dr Mindy is so fantastic. The staff is fantastic too. I'm glad our pets get to go to such a wonderful vet

I've never had anything but stellar experiences here with my cats. I usually see Dr. Cohen and she…read moreis amazing. She always remembers my pets even if I am there only once a year with them for vaccinations. When I do need to come more often, they are almost always able to get me in quickly. Covid has slowed down the service a bit but the quality remains!

Our third time going here with our rescue terrier, they are incredibly sweet to our dog and happy…read moreto answer all my questions. From the vet tech who gathered data and administered Pogo's vaccines to Dr. Bocek who patiently examined him, I couldn't be happier to be a member of the Day Hollow family! Pogo barely tolerated the scary last vet we saw but Day Hollow isn't scary at all. All professional and yet loving.

I took my dog to Day Hollow and witnessed what seemed to be the manager being very hostile to other…read moreemployees there. I feel very bad for the people that work there. I know from experience that you can't have a manager treating there staff that way if you want to have a successful business long term. Revolving door anyone?

I thought this vet was great. Dr. Ryer was very gentle with my cat, but that doesn't excuse the…read morefact that when I brought in my cat for loss of appetite, they only gave her a B-12 shot and dismissed the need for a CBC (complete blood count). It turns out that my fur baby, my other half, had GI and renal lymphoma. About a month after visiting SPH for my cat's lack of appetite, I took her to an animal hospital in my hometown, and they IMMEDIATELY told me that it was most likely cancer, just by feeling her GI tract. Two and a half months later, I had to put down my fur baby after trying chemo. Maybe she still would have passed away if they diagnosed her earlier, but I think she would have had a greater chance of successful treatment. I will NEVER take another pet SPH. Oh, and they ignored me and didn't fax my cat's records to Embrace Pet Insurance, which I needed because they couldn't reimburse me for her $15K of chemo. Thankfully, the other vet sent them all her records, so I ended up getting reimbursed. Thanks for nothing, SPH.

If you want availability when you least expect it, don't count on this office. Because life happens…read moreand this office does not have the compassion or time to accommodate you, even for being a long-term customer. Recently, my dog was not feeling well. Lethargic, not eating and not relieving herself. I called the office on Saturday 9/8/18, where the office hours started at 8am. Long story short they were unable to receive incoming calls (really?) and the answering machine prompted you to leave a message and that you will be contacted. Nope, not one call have I received since that date. We needed to bring my dog in to the vet ASAP, and we went to Vestal Animal Hospital (emergency services), there they were able to take an X-ray. We left there with antibiotics medication in hopes that my dog would get better. This wasn't the case; by Thursday we needed to get her seen again. We tried calling Southside Pet Hospital (her DR!) and they said they were double booked.... Sorry. We had been going here for 12 years with my dog and all we could get was that sorry response. We did not receive any apathy for our dog, nor a follow-up call to see how our dog was doing. Needless to say we were able to get in the Vestal Animal Hospital where they did blood work on our dog. The next step resulted in further testing of our dog due to the results and a ultrasound was recommended. We then traveled to Colonial Vet Hospital in Ithaca where they performed the ultrasound. Sad news is that my dog has cancer (lymphoma), most likely. Eventually my dog was seen by Dr. Ryer where he prescribed prednisolone and appetite increase pills. We called about a week later to let them know that she was still having issues defecating. They said try Cornell as they can't do anything for her! No calls after to see how she was doing. She has recently crossed over to the Rainbow Bridge where she is free from pain. Southside Pet Hospital's lack of compassion and unprofessional- ism about returning calls and caring for their patients is disappointing. Now that I look back on the yearly meetings with the DR, he never did recommend any certain tests for senior dogs (my dog is 12). I just feel like maybe if he was a little more pro-active my dog may not be in this position right now. I WOULD NOT recommend this DR or office for the care of your pet long term. You should never have to be turned away from your own DR's office! Update: As of today this office has not called to check on the health of my dog, knowing her prognosis. My Mocha passed away a little over 3 weeks

Never do business with this company. They think it's okay to push you to KILL kittens in the womb…read morebecause it's more convenient for them. It's absolutely sickening. Talking to them actually made me sick. How can you trust people like that with anything, let alone a pet you love? Find a vet who cares about the lives of animals as living beings, not just as an accessory.

My family has visited the Animal Care Council at 131 Washington Ave. in Endicott, New York many…read moretimes and are very pleased as to how they handle the felines with great compassion and love. We wished that more towns and cities displayed their level of conscienciousness toward the care of so mamy unwanted, displaced and feral cats. Where almost all areas ignore the problem, concentrating on canines alone, they open their doors to these poor precious animals, giving them a chance at a good life rather than death before their time. The ACC should be commended for their selfless work and care. I pray that they will soon be invited to open in many other areas as well, as homelessness among felines is much higher than it has ever been. I hope that more individuals and families will take action and adopt these precious creatures who are meant to live with humans--as are canines--they simply are not prepared to hunt for their own food as wild animals are. Have a heart. They are pure love and you will not regret inviting a cat into your home. They become family.

I went today for an emergency visit for my cat. ​Dr Shadduck and staff are awesome…read more I highly recommend this practice for all pet appointments.

The staff is great! My Nellie had a diet issue that affected her joints. They were great with…read moreher. The doctor and the staff are amazing. And they love their animals. I'm changing my vet to Roman Acres!

Amie took the time to fine out what I wanted and gave options. 15 minutes before end of service,…read moreshe contacted me so there would be no wait time when for my canine and he wouldn't have to wait for me. Both my dog and I were so happy with the whole experience. Give her a try, you won't be disappointed.

Pleasant people here. Gentle with our puppy and knowledgable…read more Did not try to sell us anything we did not need. Reasonable prices.

Sadly who ever is running Endwell Animal Hospital has made the discussion to place making money…read moreahead of good service. After bringing many beloved pets here over many years I am shocked to experience this new prime directive. Just not what it use to be... time to move on.

My two dogs have been here for Daycare and overnight for a week. I received pictures and updates…read moreof them playing and having fun. I would highly recommend!