My husband and I have been clients of Old Dominion Animal Hospital located at 811 Preston Avenue,…read moreCharlottesville, Virginia for over 2 decades. Over the last 20 plus years we have had dozens of our family pets, including rescues, vetted at Old Dominion Animal Hospital. During this span of time, we became well acquainted with Dr. Alison Kramer, Dr. Chuck Wood, Dr. Garrett Wood and Meredith West and their staff. The front desk staff are great! They have always been "here/there" assisting with our concerns/needs and responsibly solving our issues. We have a high regard for Dr. Garrett Wood and his very capable staff and will always recommend Old Dominion Animal Hospital to others.

Coming back to update because the folks here are really just so wonderful. Since our early visits…read moremy pup ended up needing five surgeries, four of which were done here (one required a specialist). Not only were the staff fantastic in vet care, they also helped me walk through options, get set up with the specialist, and provide great care whenever we are in town. We're sad to lose them when we move away from VA, but so appreciative and grateful - they even gave great tips on what to look out for in our new area! Cannot recommend their services enough, Sunday and I are beyond grateful for what they do.

My fiancé and I recently moved to Charlottesville from the west coast. We would take our dogs to…read morethe VCA office over there and wanted to do the same here. I am very pleased to say that we get the same great treatment with this team. Dr. Cain is amazing with both of our dogs, Ruka and Chico. I love how friendly and caring the assistants and technicians are with our dogs. Ashley is very friendly, especially when it comes to our dogs. Staesha is also friendly and caring! Makes us happy when she pops in to say hi to our dog Ruka. He's a Ridgeback, which she shared she grew up with :) Cherish always welcomes our dogs and makes their tails wag! One thing we hate is when we feel rushed with our appointments, and Dr. Cain has never made us feel that way. He always explains things thoroughly and never makes us feel like any questions we ask are not good ones. Our little dog recently had oral surgery with dental extractions and we were very worried. Dr. Cain and his team assured us everything would be alright and kept us updated throughout the process. Our dogs love going to the vet now because of their amazing treatment, but it also could be because of the treats they spoil them with. Their customer service is great and am always able to schedule an appointment with no problem, even same day appointments. I either always speak to Jessie or Shane, they are always able to squeeze us in, especially for their nail trimming appointments! Their kindness and overall expertise is the reason why we always recommend VCA Albemarle to our friends.

Waste of time. I made an appointment for a new kitten and immediately provided prior medical…read morerecords as requested. They waited until I got there, their last appointment of the day that my cat isn't due for it's shots, instead of at least earlier in the day. Why request medical records in advance if you're not going to even review them prior to appointments and waste everyone's time?

Monticello Animal Hospital was recommended to me by many of my colleagues at work and I am so glad…read morethey did. Dr. Hoy has taken such good care of our cats. From physicals to dentals to every question in between - I am so glad to have someone who is as knowledgable and skilled as she is caring. We recently had to put our elderly cat to sleep and Dr. Hoy and the entire staff of MAH did such an amazing job throughout it all. Dr. Hoy took the time to discuss our cat's health and I so appreciate that. She answered all of our questions patiently and gave us time/space to process everything. I don't think anyone can really prepare for the grief that comes from the loss of a pet. I had never had to navigate this before, but MAH did a great, great job. It's hard to put it in words, but I am forever thankful for their care. I now recommend MAH to all my colleagues new to the area. So glad to find such an excellent medical home for our fur babies.

Dr. Anderson is by far the best veterinarian who has taken care of our dogs-and we have used…read moreseveral vets in the Charlottesville area. He spends a significant amount of time with us during each visit and has been available via text and phone calls after hours and even during the weekend. He has taken time to get to know us and our dogs which is more than I can say for the other vets in our area. I highly recommend dr Anderson and his practice.

Nothing but caring doctors and techs! They made us feel heard and were quick and efficient. Can't…read morerecommend them more!

Dr. Stewart is an amazing Veterinarian! She always takes plenty of time to examine my elderly cat…read more She is gentle and thorough with each visit. I moved 2 hours away but came back to have my cat's annual checkups with Dr. Stewart at Pantop's Veterinary Hospital because of the great care and service!

Fool me once, shame on you. Fool me twice, shame on me…read more I should have known better. The first upsetting incident happened when they overcharged me for spaying my dog. I wrote a true review. They took responsibility for it and discounted the price, so I removed the review. My dog had an emergency. I called all over and they could take her in, so I did. I should have remembered my past experience with them and listened to everyone who says Crossroads Animal Hospital is all about the money. They gave me an estimate of roughly $400-$700. That's a big range, but at least it covers the bases. Before I even get home, they are calling back with an estimate for $1000 more. The tech tells me that she didn't know that the dog would need general anesthesia and that's more than a local. ARE YOU SERIOUS? You do surgeries all day long and you don't know that? You wait until my dog is already dropped off and under anesthesia to ask me to agree to a $1000 price increase? I'm filing a complaint. This is a total bait and switch.

Our 16 year old Morkie became ill and ultimately had to be put down. Crossroads had been our pet…read morecare facility for over a decade helping her many times with excellent care. I am writing this the day after after saying goodbye to our little dog. Crossroads was excellent always, and especially yesterday. They have a very well setup facility for pet care. I hope all the kind folks at Crossroads read this review and understand how much we appreciate their knowledge and expertise in helping her, and us! The Coogans

Wonderful vet! My dog and I are on a cross country road trip. I wanted him checked for parasites…read moreand they tested his sample, no nonsense with extra fees. And when I returned for flea and tick treatment, they gave us a prescription and reup-ed his amoxicillin no hassle. Kind staff and efficient workers.. I highly recommend them!

Never would I have thought I would be writing a bad review regarding Charlottesville Veterinary…read moreHospital, but due to a recent situation I feel it is important that other pet owners are made aware of the incident regarding a needless extensive surgery for our dog. Our "Frenchie" Pablo had a growth on his right side, the rotating Doctor Dr. Christopher Middleton, DVM, diagnosed Pablo with cancer (mast cell tumor) on 10/5/23 at an office visit doing just a "smear" sample of cells from the surface that he scraped off and then looking under microscope. He also stated that we needed to get it removed right away as well as getting an abdominal ultrasound (which we would have had we been able to get an appointment. We were also told to take Pablo to an oncologist, which again, we were unable to get an appointment within the month. With all that in mind and also the insistence that Pablo have the growth removed ASAP to prevent the possible spreading of cancer, we had the surgeon perform the operation. A week later, the pathology results came back stating that Pablo never had any form of cancer. We were also then informed by the full-time Vet/owner that the growth would have just dried up and fallen off had we done nothing. After hearing this, I called the administrator (Jennifer) and expressed my displeasure that my dog just had a completely unnecessary x-ray and extensive procedure. She tried to defend Dr. Middleton instead of apologizing and offering me a partial refund. Jennifer stated that Pablo had a "benign cancerous tumor." I explained to her that is not correct because benign means "non-cancerous", so clearly, she did not understand that it couldn't be benign and cancer at the same time. Over a week passed, and I was still waiting for my refund. We finally received a letter that we needed to find another vet due to our "displeasure of the care provided," and they would give me a good faith partial refund of $350. We asked for the records and found out that Jennifer fabricated notes in the records that stated that I "demanded potential outcomes." We will miss Doctors Carlson and Luziach, but it is not the "displeasure of the care provided"; it is the honesty and the inability of management to admit to a mistake that involved an expensive misdiagnosis.

Big thank you to vet assistant Bridget and Dr. Luzaich!…read more Took our Lancer in to get his shots and wellness examination. Both of them were extremely friendly, transparent, and knowledgeable for all of my questions and concerns. Our dog is very wary around strangers, but the staff here are able to handle him well and be very kind with him. Of note-they offer a curbside pick up for appointments, which we use. Make sure to park in the numbered spots and let them know where you are.

Such sweet and lovely people, Amazing help with explaining the cremation process and showing me…read moreoptions for my fur baby who passed. Definitely recommend

I have been using Piedmont for about 15 years. I have nothing but great things to say about there…read morecare they give my babies. They are truly amazing with me and my dogs. When I had to put 3 of my dogs to rest they were caring thoughtful and helped me with arrangements. I don't know how they deal with the loss of a clients animal as well as they do, but I know it's tough on them and the bedside manner is on point. I want to thank the Dr and the staff for all that they do. Truly amazing people. The ones that wrote about being mad because they don't take new clients, They need to know there is a reason. If they were just in it for the money they would take in new clients, so by not taking on new client's they are able to give there existing clients the best care they have to offer. So give them a break because it probably breaks there heart to turn you away. Thank you Piedmont your most appreciated.

Awesome vet care! I just want to share our great experience with Vet Care on Wheels! Dr. Liz and…read moreher assistant Debbie are truly in the right business! They are gentle and patient with our animals, all of whom are anxious about getting shots. The prices are very fair and her response time is top notch. AND they come to you! Our animals received great treatment in the comfort of our home. If you are looking for a reliable, kind, reasonably priced, knowledgeable vet, I recommend you call Dr. Liz Addison, DVM at 434-373-0311 or email her at vetcareonwheelsVA@gmail.com