I have no complaints about the quality of care provided at RAH. My beef is with the prices. For the…read morefirst 2 years my pets were treated there it seemed reasonably priced, but for the last several years the prices have risen dramatically, even accounting for inflation. Did a little research, and sure enough, since 2022 it has been part of the PetVets network, owned by the private equity firm KKR. These equity companies are not in the veterinary biz, they are in the profit maximization biz. The service provided is secondary to them. No disrespect to the fine vets who work there, but I just can't afford the bills anymore. Even routine visits produce budget busting tabs, and I'm not a poor person. 2 motion sickness tablets? $52. That's not a typo. My advice? Go to privateequityvet.org to find vet owned clinics that have more leeway on prices.

We have been using Ruckersville Animal Hospital since December and have been thoroughly impressed…read more We had a negative experience when another vet in Charlottesville prompting the switch. We had a lot of interactions with the School of Vet Medicine at VA Tech and were referred to RAH. Dr. Odom has been wonderful with our two puppies. They love the attention they receive from the staff. They listen to our concerns and are great communicators. They are currently doing Curbside Service. They come out and pick up your pet for their exam. Once in the room the Dr. calls and goes over the exam. Payment is taken over the phone. During an appointment this week the temps outside were 95+. The clinic brought waters to the customers in their cars. It included information such as WiFi password to help pass the time. I thought it was a great gesture. If you are looking for a vet on the north side of Charlottesville or Ruckersville, RAH should be considered.

Dr. Anderson is by far the best veterinarian who has taken care of our dogs-and we have used…read moreseveral vets in the Charlottesville area. He spends a significant amount of time with us during each visit and has been available via text and phone calls after hours and even during the weekend. He has taken time to get to know us and our dogs which is more than I can say for the other vets in our area. I highly recommend dr Anderson and his practice.

We went in for a first visit on a busy Friday afternoon, and though the wait was long, it was…read moretotally worth it. Everyone was so nice and kind, and they went above and beyond to make sure that my pet was calm and well taken care of while waiting. I feel confident about the way the vet approached my pet's needs, and I left feeling so glad that we had found such a wonderful new vet! Highly recommended!

I cannot recommend VVSE highly enough…read more My cat had surgery in November for his ears at VVSE. It was extremely cost effective and the doctor was actually able to not only salvage the ear flaps which we initially thought would be impossible but was also able to avoid operating on the second ear entirely saving my cats hearing and ultimately us a huge expense. Our cat came home happy and healthy and recovered beautifully. Our experience was fabulous. Unfortunately, due to unrelated issues, our cat ended up in the ER back at VVSE this weekend. He is 12, so he is elderly. He unfortunately had lung and heart problems and we had to make the really painful decision to put him down today. Every step with VVSE was handled so professionally and we are so grateful our cat was treated with the upmost care and dignity during his last 2 days with us. They were prompt and thorough with the emergency treatment, extremely transparent with pricing and communication was exceptionally handled. When the time came to decide euthanasia vs treatment (which ultimately would've prolonged his suffering) the staff were empathetic and supportive of our decision. The euthanasia process itself was dignified and professional. We were allowed to take lots of time to spend with him and his passing was peaceful and painless. It was genuinely everything I could have hoped for given how terrible and unexpected the situation was. We even had a family member show up after our cat had passed and they allowed us to come back in to let our family say goodbye. Their funeral options for his body were also touching and we felt like the process was easy and met all of our needs considering how little time we had to plan for this to happen. Obviously you don't want to see your cat pass away. This cat was my soul cat I will never love another animal like him and I am devastated by his loss. But genuinely the experience with VVSE has eased my grief so substantially I am so so happy and grateful they were able to provide his end of life care. I went home feeling completely at peace and we have a sense of closure I NEVER expected to feel so soon and I really credit their team with providing him exceptional care and dignity in his final days. Thank you to everyone who worked with my baby this weekend - I cannot express my gratitude enough.

After hours emergency vet service is tragic and Extremely slow. Was there over 4 hours when only 1…read moreother animal was there and left. They vaccinated cats and dogs multiple times. This is super annoying when my dog is sick. Also, the people that answer the phone place you on hold for an hour. They never pick up and give an update. They just leave you on hold. You call back and placed on hold again. When I was in WI and had to take my dog to the emergency vet it was a fabulous experience. Makes me sad CVILLE doesn't have anything like that. When you care so much about your dog you just want someone to help. So then when they don't and charge a fortune it makes you upset at the disservice going on.

Been going to cat care for years. Recently had a bad experience. My cat had a urinary blockage. I…read morecall the practice first thing in the morning and was told the Dr. was too busy to see him. To go over to Greenbrier Emergency Veterinarian. No warning about how expense Greenbrier would be. The cat got good care at Greenbrier but was not prepared for how expense it would be. Payment needed to be made in advance before any care was given. Had to run home and get another CC that I don't normally carry with be. The practice is open late Friday - Monday 7:30 AM. Had to pick the cat up Monday morning doing a snow storm still with catheter sticking out his rear. Then take him to properly only vet open doing the snow storm. They keep him while I waited half a day in the lobby. Was told best to keep the catheter in for 48 hours. Cost at Greenbrier $2,900 and another $350 at Meadow Creek. I ask them if I came to them first what the charge would be for the same procedure. Was told $700. At Greenbrier I was also told that my cat may need to go next store to the specially surgical veterinarians for a future procedure . That they were the only ones that did that procedure in our area. Cost would be about $5,000. At Meadow Creek they told me that they could do the same procedure and cost would be about $2,000. They put the cat on a special diet and medicine so hopeful he will not need to have it done. Can not say enough nice thinks about Mesdow Creek and staff. I expect that they will be my new veterinarian. Finale thought my father was a veterinarian and I use to help him out at his practice. I know a few things about the business.

Our elderly cat was deaf, suddenly blind, and in great distress. When we sought compassionate…read moreend-of-life care, the vet pushed additional tests, suggesting we weren't doing all we could when we asked for euthanasia. Instead of support, we felt judged and pressured, which made an already heartbreaking decision even harder. Families deserve empathy at such moments, not guilt. Will not return and do not recommend.

Fantastic. Owner is wonderful. Exceptional grooming for all types of dogs!! and great place to…read moreboard. Extremely knowledgeable staff and very detailed oriented. Safety is a complete priority. Highly recommend! Only place in town that grooms cats as well!

I do not really have a rating, as I was told they are unable to take on new grooming clients. The…read moreinteraction was via email only, so cannot speak to attitude, just that they did respond to my request promptly and cordially, although succinctly. Perhaps Yelp should remove Pet Grooming as a Service, or add a notice that this Business is not taking on new grooming clients. Since the Owner stated in her response that they do not support or have anything to do with Yelp, maybe a better idea is to remove this business from the search results for Pet Grooming.

Alpha pet resort was a lovely experience from beginning to end…read more I've never boarded my animals so I did research to decide and after them talking on the phone with me for 30min and sending pictures of the facility, I decided to book with them. The online portal and app made it easy to upload my cats documents and book the taxi to pick them up day of. Jason, one of the owners actually came to pick my cat up. I added a happy pet package which allowed a playtime daily, and I requested they send me pictures each day, which they obliged. If I ever need to board again I'll definitely be going with alpha pet.

my doggie was well treated and we were kept abreast of his activities. Courteous and friendly…read moreprofessional staff.

On recommendation from our family, we dropped our dogs off for one night while visiting the…read moreMassanutten resort area. We made it expressly clear that we would be picking the dogs up on the following day at 3pm. Upon pickup, we were given a bill for two nights and referred to a line on their website (that we'd never visited) that states pickup must be by 1pm or they charge another day. While this is a good policy, it needed to be communicated before-the-fact. Owner was rather smug about it, and I left feeling very ripped off. (we would have picked our dogs up before lunch instead of after if we had been told of their policy before-hand). Made me wonder if they were hard-up for business. Other than that, the runs were clean and moderate sized and our two dogs were in decent spirits and good condition when we picked them up.

Fantastic care and fantastic people! I have been boarding with Dogwoods for several years now and…read moreour dogs get excited to go there. Our cat (who is never happy) even enjoys her time there. It is comforting to know that they receive such good care and get lots of attention while they are away from home. The prices are reasonable . The facility is always clean. And the people at Dogwoods are the best.

Nice people who I think probably do a decent job, but after three visits and over $1000 I feel…read moreripped off and a little mistreated. I made an appointment specifically about my dog's chipped tooth because the website says "complete dental." I paid $80 to be told that they do not handle chipped teeth. They told me they'd call me for referrals, but it sounded like I'd probably have to go to some special place out of town that I logistically couldn't go to any time soon. They also never called with referrals. So I waited and worried for weeks about his tooth that I had wanted to take care of quickly. Two months later they call and say actually they CAN handle chipped teeth (?????). So I take my dog in again and someone finally looks at the tooth. He says he's actually not sure whether it needs to be extracted, but they'd do an exam and decide based on X-rays. they end up extracting the tooth and when I pick up my dog I ask why they made that decision. Nobody there can tell me, so I ask to get a call about it. Instead of that, I'm charged extra to talk to the doctor a week later when my dog comes in for his postop checkup, so instead of a 5 min call I had to pay another $80 when at this point I've already paid them ~$1000. I wasn't warned about this and I think I should have been. I would have said no. I believe I paid more than I should have had I been given information I requested over the phone, and more than once I was waiting for a call that I never received. My dog seems bothered by something in his mouth now, I assume related to his tooth, and if I bring him somewhere it won't be here.

I just moved to C'ville and needed a vet to removed staples from my elderly dog's recent surgery…read more I called Animal Hosp of Ivy Square and was given an appointment very promptly. Dr. Magill was very caring and gentle with Frodo and very good at explaining everything to me. She gave me suggestions as to how to make his "Golden Years" more comfortable and enjoyable. The office staff was very accomodating and helped me find the best prices possible for the prescriptions that my dog needed.