I went there on a Thursday looking for a new sofa. Being married and not seeking a divorce I…read morebrought my wife down on Saturday to check it out and allow her to choose the fabrics. The owner was terrific, reasonable delivery charges and more than reasonable disposal charges for my old sofa. He even agreed to dispose of a couple of old recliners for no extra chage. The delivery guys were on time, polite and accomodating. So much so I tipped the two of them $20 each, something I wouldn't normally do. Thanks a lot. Mr. Joseph Girard, Palmer, MA

Great place to buy furniture! No sales pressure, great selection, customer service beyond all other…read morestores. Purchased a couch and two chairs and will be back to buy more furniture as needed.

I visited Sticks and Bricks for the first time yesterday. I have wanted to go in for a couple of…read moreyears, but they are always closed when I am around. If I lived in Noho, I'm sure I would have visited sooner. I recommend familiarizing yourself with their hours before expecting that they are open. I am giving this 5 stars for the following reasons: consistent aesthetic locally-made items repurposed items variety of prices unique That said, I would love to see the store expand their offerings a bit. I walked out with a couple of antique glass bottles, a hand-painted watercolor card (only $3!!!), and a few skeleton keys. My daughter liked the place a lot and liked the owner who popped herself out from working in the back when we needed to ask questions. She was quirky and charming and it's good to see a craftsperson (artist) working at what they do. I liked that you had a view into the work shop area. We will be back.

Sticks & Bricks in Northampton, MA is a treasure. Everything they make tells a story. They…read moreepitomize the unique style of the area--rustic & charming, reclaimed & transformed. They have a custom furniture service, so whatever you can dream up for your house or garden can be built for you--from kitchen hutches to tables to sideboards to custom shelving. We just bought our first house and wanted a showpiece farm table for the dining room. It was the first piece of furniture that we have ever custom-ordered. We were amazed with the result. Liz totally "got" our design and style perfectly. Not only is the farm table EXACTLY what we wanted (7'ft long...seats ten ppl easily), it was literally half the price of West Elm tables. AND she made it for us with reclaimed wood a local grain mill. Major bonus. They are local business that really cares about the community.

I absolutely love the pieces that New England Farm House Furniture built for me. The entire…read moreexperience between visiting the store, explaining what I wanted, small wait time, quality craftsmanship and quality wood was AMAZING. The pricing was visible in the store and customizing was a very easy process. The owner/builder was able to come into the store with a quick phone call and was easy to work with and put my vision into the pieces flawlessly. I found the prices of the pieces to be well worth every penny I spent. I highly recommend them to anyone looking for true quality craftsmanship!

We purchased a beautiful TV stand but are actually using it in our kitchen. It is perfect! We even…read moregot delivery on the day of purchase. We will defineitly buy from them again. Quality, beautiful piece that can be handed down as a heirloom.

We ordered a Barcalounger sofa on line with Gary. I have never done that before, but the process…read morewas easy and Gary was so helpful. After our couch was delivered, I noticed that the back pieces were not aligned. I sent pictures to Gary, he set up an appointment with a furniture representative who came out last weekend to see what might be wrong. An EASY fix. When they delivered the sofa, they forgot to add the two center legs that supported the middle of the sofa. I called to thank Gary for taking care of the issue. I love the sofa and I would definitely order again from Beautiful Rooms. Thank you for the great service!

Buyer Beware! $3300 deposit provided to Beautiful Rooms and order NOT placed with manufacturer…read moreafter 16 weeks. BBB complaint filed. Delivery expectations were set for 12-weeks due to (1) a custom order, (2) holiday scheduling. After 12 weeks and still no delivery date, I tried contacting Gary numerous times. For the next 3 weeks Gary's only reply to email was "will check". When calling the office, the Beautiful Rooms staff was unable to provide any order details. When finally speaking to Gary, he placed me on hold repeatedly for "other customers" and explained that the manufacturer had a fabric issue. After contacting the manufacturer directly - they confirmed there were NO ISSUES with my selected fabric. Beautiful Rooms essentially BORROWED money and never placed an order. Gary eventually refunded the $3300 deposit and the furniture order was placed through another distributor.

100% recommendation for Fly By Night!!! From our initial visit to the purchase, and ESPECIALLY the…read moredelivery!! Yes, the delivery. Delivery team of Matt & Felix went above and beyond expectations. When the sofa we purchased didn't fit through the front door, they hoisted it up to our second floor balcony and through the door and into position. I was pleased beyond belief. They didn't do the easy thing which would be returning it to the warehouse and having us reselect...we got exactly what we wanted delivered without a hitch. FOR THAT ALONE, I highly recommend Fly By Night. I hope they know how invaluable these guys are!!

Bad quality furniture and the workers (especially Paul) were inappropriate to my family. Beware.read more

I wish I had taken pictures of the place because from the front of the store you wouldn't have the…read moreslightest clue on how big this place actually is! Needed a desk for my office and in my mind I knew what I wanted but really didn't. Friend recommended this place so while on vacation I popped in for a look. The store associates were very helpful in directing me to what I ultimately purchased which was one of those stand up / sit down desks. Ken was my helper and I am sure he too would say I was very easy to work with. My only criticism comes on the delivery side of the business. I'm not fitting this large desk in my car so I chose to pay the $50 to have it delivered. The delivery took place a few days later and unfortunately it was the day where we had this lovely early spring blessing of snow. I would have liked to have seen the desk wrapped in a blanket for protection from not only the weather but the hand truck and large rocks on my walk path as well. Desk was placed down in the wet, snow covered grass to be plugged in to lower the table size as it was extended when brought over. I was aware enough once brought into the house to clean the bottoms off before placed on the hardwood floors. The two gentlemen were not the brightest bulbs in the box but I did thank them for the delivery and gave them some water. Overall happy with my purchase and long overdue. I would recommend coming here before going to your big box stores like a staples.

Stopped in looking for some ideas to renovate a few of our offices and spoke with Alan. Within two…read moreweeks I had the new offices designed, delivered and installed. Great job!

I could spend hours walking around this store! We had multiple friends and family recommend this…read moreshop to us, so we made the trip from CT to check it out. A great selection of quality made pieces and adorable decor. As new homeowners, this place was our paradise! Things can definitely be pricey, but I'm willing to pay for the quality.

I went into this antique store to ask a question about an antique piece I'm giving away (it came…read morewith a house I just purchased). I asked in a nice way, a simple question about resources since I don't know the area, and I rather not throw the piece away. To my surprise, and sadly the two women (especially one of them), were extremely rude!!! There may have been an element of ethnocentrism operating here.

I got a Bassett sectional sofa through this location over 6 years ago, and it's still going strong…read more The fabric is tight knit and the cushions are holding their shape in spite of my family nearly living on this thing since it came home. In store the salesperson was friendly, and did not push husband and I around as we wandered the store figuring out our needs. Ordering and delivery were straightforward, too.

No pressure but helpful salespeople! Let us wander but assisted when asked! Offered good advise but…read moredidnt push ! Lovely selection of recliners!

I have been buying furniture from Chap de Laine's for 25 + years. I find them very easy to work…read morewith and extremely helpful when it comes to selecting furniture for my home. Their complimentary design service is great. They have been at my home measuring for window treatments, carpeting and furniture, many times over the years. Above all, they are genuinely concerned with your overall satisfaction and they stand behind everything they sell.

That is some cheap furniture! And one of the salespeople kept yelling at her customers like they…read morewere animals. Never again.