We were selling our home and the buyer used Al Dexter Septic & Drainage (it's who they could get on…read moreshort notice). The man who did the inspection effectively scared the buyer away after noticing the tank level was a bit lower than normal. He began to share conjecture about what the issue could be and essentially said the problems were so bad that they could not be solved. Because of this, the buyer backed out without any willingness to get a second opinion or negotiate. We since had two other reputable and longstanding septic companies in Fairfield County come out to look at the system. The issue turned out to be a very small leak near the drainage pipe of the septic system - a minor $1,200 fix. After having to pay $2K for these other companies to evaluate the problem, we then had to take an offer tens of thousands of dollars less than our original - which we were fortunate enough to have on hand. I'm sure this service is fine for an annual tank pump out, but I would beware when it comes to inspections.

Great service and was kind enough to show me how things worked. Will definitely be using again!read more

Bob Aillery is very knowledgeable about septic systems and his septic inspections are always very…read morethorough. He explains "all that you ever wanted to know about septic systems"... and then some! He takes the mystery and misinformation out of the process and that certainly helps my buyers who are new to owning and caring for a septic system. He completely answers their questions often before they can ask them. I highly recommend him.

Stright has been purchased by Wind River, but they still have a Stright website & phone number, so…read moreI'm leaving the same review for both. The office/scheduling person I talked to wouldn't give me any sort of timeframe ("sometime between 9am and 5pm"). Seriously? We agreed on a price to pump the tank, and a $150/hour "digging fee" since it was winter. I agreed. The technician arrived around noon the next day (all other septic companies I've dealt with send two people). Technician refused to dig, pretty much ignored a survey that showed the approximate location of the tank (within 2-3 feet). He have a few half-hearted pokes into the ground, claimed my system was not "up to code" (it IS up to code). Tried to upsell me on getting some machinery to excavate. So he basically refused to do the work agree on, and wasted most of my day since I had to stay home, and left without pumping my tank. I called Mike's Septic in Norwalk and they showed up on time (gave me a "morning" time window, which was great), located the tank without issue (the hatch was only buried a few inches under ground level). They did NOT charge me a digging fee, cost $50 less that Stright/Wind River for the pumping, and did a quick snake of the line from my house to the tank - great service.

My sewer line clogged and I needed some one quick. It was on the Sunday, 4th of July weekend. I…read morethought to myself, it's going to be hard to find someone today. I called Central and the man said I'll have someone there in an hour. Gabe showed up in half and hour. He was pleasant and started right away. Within 45 minutes problem solved. Thank you Central and thank you Gabe for coming on the holiday weekend. I would highly recommend them to anyone.

Had a very good experience working with Central Sewer services. We were able to pinpoint the issue…read moreand eliminate additional cost for speculated other possible problems. Appreciated the honesty and integrity by which this business is run.

Had them snake out a shower drain. Good communication from the office and the driver. He arrived…read moreearly and was efficient. I will store their number and hope I don't have to use it again.

Had a great experience with the company. They fixed my issues and gave me a very good price…read morecompared to other companies. I would recommend them to others.

We had an emergency on Sunday that our septics pump in our New Canaan home has died and we…read moretherefore can't use the water in the house. I reached out to Randall and he comes out right away and goes all his way to help us, even putting his family emergency aside. He also showed us the right way to fix it and made suggestions on how we should be using our septics tanks in the future. The price we paid for his service is also very reasonable.

We just bought an old house with two old cesspool systems. We hired R&R to repair one of them that…read morehad a blockage that caused a sewage backup. We also hired them to pump/clean both systems and have now hired them on a regular basis to come on a set schedule to pump & clean the systems for ongoing maintenance. R&R provided such a high quality of work and unparalleled customer service -- I wish all service providers were of this caliber. They were professional, thorough, on time, friendly and easy to work with. My husband and I worked mostly with Randall, and he explained everything patiently & in laymen's terms while not being condescending (which I have seen in other service people). He honestly seemed to genuinely care about resolving our septic back-up issue and worked steadily and doggedly until it was all done (almost until dark). Through all of it he was polite, a good listener and a great communicator. I feel so lucky to have found R&R, and now we are "set" with knowing we have a reliable, high quality septic provider for years to come. I highly recommend them!

Vic, the owner did a great job in repairing our septic system with new leach fields. He is honest,…read moreefficient, reliable, and knows what he is doing! Recommended him to my neighbor for complete new septic system and he was grateful! Do not hesitate to contact him! Suggest you also see other great reviews on the internet. Thanks Vic! Peter Reeves - Carmel NY

Santiago did an excellent job inspecting a septic tank as part of a home purchase. He is…read moretrustworthy and thorough. He noticed serious issues that needed repair but also explicitly avoided a conflict of interest by saying he doesn't repair what he inspects, which is very honorable. Great experience and would hire again.

These guys did an amazing job during our septic inspection, saving us from what would have been a…read morehuge money pit in my opinion. They were also gracious with their time, walking us through the issues they uncovered multiple times while we were mulling over our decision of whether to proceed with the purchase.

This review is based on the consultation that I was provided. We are considering repair to our…read morecurrent system. I was impressed by the consultative approach and some of the ideas that were presented to me.

After septic issues, we hired one of the bigger companies who came to evaluate the issue. After…read moreextensive digging, they insisted a new tank was required and submitted a proposal. We ended up getting other quotes and Dan came over and spent time with us going through the process and was knowledgeable and thorough. He recommended that there was no immediate urgency for installing a new tank. Dan gave us a better quote, and when the spring comes, we are going to hire HIM to do the work.