We contacted Mike to unclog our kitchen drain and had asked him in advance via text--two days prior…read moreto the visit--to remove his shoes before working. We have a toddler, and he would need to walk through our child's play area where our son is barefoot, so this request was made for basic cleanliness and sanitation. When he arrived, his attitude was extremely poor and unfriendly. Despite the prior request, he did not remove his shoes. When we politely reminded him, he sighed and left the house without informing anyone. The job was never completed. Throughout the interaction, we were polite and courteous, and there was no justification for his behavior. This was highly unprofessional, and I would not recommend his services.

I'm in town visiting family and there had been a leak in the ceiling for the longest time. Decided…read moreto search for a plumber and came across Magic Drain. Michael was quick to respond to my inquiry and visited the house to check out the problem. He was very knowledgeable and explained where the leak was coming from. He answered any questions I had and came back the following day after discussing with my family. He was quick and efficient, very respectful of the property, as well. Pricing is very reasonable too! Side note.. I found out he had previously done work at my family home because he was familiar with the downstairs bathroom. He had helped with a clog and I wouldn't have thought there was any issue to begin with because he did such a good job! Highly recommended.

Jonathan was great in suggesting a tankless water heater and did a great job in the install. Will…read morecall again.

Jonathan is amazing! He installed a complicated kitchen sink with hot water tank and high end…read morefaucet. He also installed my brass bar sink and faucet. Highly recommend. Easy to communicate with and very nice guy!

We would happily call them again for any water heater problems. Patrick arrived on time, was…read moreprofessional, and pleasant to deal with. He answered our questions and fixed our problem.

A new water heater was installed within five hours of us making the first call. Thank god we have…read morewater now. Thank you!!!

I appreciate the honest effort from Safeway Sewers--your team was professional and upfront, which I…read morevalue. That said, the clog in my kitchen drain unfortunately wasn't resolved, and the issue slightly worsened after the service. I did pay for the visit, understanding that it was a tough job. I eventually had to call another company, which was able to fully clear the clog at a lower cost ($200 total). While the outcome wasn't what I had hoped for, I acknowledge that drain issues can be complex and not always straightforward. Thank you for your time and effort.

This was a simple job to replace a small valve under the sink that fed water to the refrigerator…read more They wanted enough money to replace the entire sink, so I did not hire them. Plumbers are now asking for more money than doctors, lawyers, dentists and physiatrists. The joke has become reality.

Reasonably priced and do a great job. They have done plumbing work for us for years and put in a…read morewater heater. Jim even helped my 92 year old grandfather when he stuck on the side of the road.

A plumber that knows what he's doing!! JW Burns is the most trustworthy, honest, capable…read moreplumbing/heating place I know. They come in the middle of the night if you need them. I can leave them alone in my house and not worry. They're always right on estimates and charge very honest prices (I have plumbers in my family in another state so I know what's a fair price). They are licensed master plumbers which due to my own family of plumbers know this is very important. They also speak English which is getting harder to find in this town.

I had a clogged toilet. Mr. Derilus was our technician, he explained what the problem was and gave…read moreme a couple of solutions. Once I decided what to do he did the paperwork, I signed and he went to work. He was very neat and he did a great job. I would definitely recommend!!!!

I had a leaking toilet emergency in Jersey City this morning and called Roto-Rooter because I was…read morecompletely out of my depth and needed professional help. I explained multiple times that I'm a renter, that I was panicking a bit, and that I genuinely did not know what to do. Instead of helping, the woman on the phone told me they wouldn't be able to assist because I'm a renter and because my building has maintenance/property management. She even incorrectly told me "that's what your lease says," which was not true. My property manager had already told me I could handle the repair and deduct the cost from rent. What frustrates me most is what happened next: I called Dr. Drip Plumbing & Heating, and the VERY FIRST thing they did was calmly explain how to shut off the water to stop the leak immediately. Roto-Rooter never once mentioned this -- despite knowing I had no idea what I was doing and that water was actively leaking. That basic advice could have saved me a lot of stress in the moment. It really felt like Roto-Rooter only cared whether they were getting paid, not whether a stressed customer actually needed help. Meanwhile, Dr. Drip Plumbing & Heating immediately treated me like a human being and helped me solve the immediate problem before anything else. If you're in Jersey City, I'd strongly recommend supporting a smaller local company that actually cares about people.

Have used this company several times over the last 10 years or so. Eddie and his team is very…read moreresponsive, professional, efficient and fairly priced compared to some other quotes I've received. He's fixed my toilet and shower faucets without needing an in person paid estimation. Definitely recommended!!

Eddie was excellent and completed two seperate jobs (shower valve replacement, and boiler…read moreconnection repair) smoothy and without any issues.

Union County Plumbing saved us! Our boiler went out in the middle of the night when it was…read moreabsolutely freezing outside. The random 24/7 emergency service I called said we needed a whole new boiler. Thankfully I called Union County Plumbing in the morning and they came quickly. They were knowledgeable and reasonably priced. The boiler only needed a few replacement parts. Highly recommend!

Michael at Union County Plumbing and Heating did exceptional work on installing a new water heater…read moreand boiler. He communicated by text and came on time when scheduled. His prices were the best among the estimates I got and he explained what he was recommended. It is such an improvement over my old boiler. The new boiler is more compact, which gives me more room in a small laundry room. He also installed three new toilets within a day of my request. It is a pleasure to find a plumber who is excellent at as his craft, is reliable and has competitive pricing. I highly recommend Michael at Union County Plumbing and Heating.

Very quick service, good prices, and very professional. Frank responded very quickly and came…read morewithin an hour of our request to fix and overflowing toilet. We would use him again!

Frank replaced my sump pump and toilet and did a great job. He was straightforward, fair pricing…read moreand everything works perfectly. I couldn't be happier with how it turned out. I highly recommend.

Fast, professional service - great communication every step of the way. Would call them again if I…read morehave any more plumbing problems!

From the owner: Welcome to New Era Plumbing LLC, your premier destination for comprehensive plumbing, sewer, and…read moreseptic services. From installations to repairs and everything in between, our team of skilled professionals is dedicated to meeting all your plumbing needs with promptness, precision, and professionalism. Whether you're facing an emergency situation or simply need routine maintenance, trust New Era Plumbing LLC to deliver top-quality service and customer satisfaction every time.