The photos show the lazy job I had received. I take full…read moreaccountability for not replying when I first said I would. However, I followed up a couple weeks later asking if a certain date worked. I even explained that I had been busy and said the only time I'd have to bring in the car would be the following week. I paid $450 for this wrap and an extra $100 for the wrap itself. When the first job was done poorly, I went back to the shop to address the issues and they said they would fix it. I texted on a Tuesday expecting a response, and I waited until Sunday to follow up again. Instead of Lisa taking accountability, she told me I "did not reach out," which is extremely unprofessional and untrue. I had apologized for being busy, and I did reach out; she just did not respond. When I reminded her the job was poorly done and how there had been no response, she took zero accountability and tried to use my words against me. Lisa ignored my response when I explained how the situation should have been handled and how she failed to reply in a professional manner. As the customer, I should not have to teach someone how to treat me correctly or how to run a shop professionally. I wasn't trying to start problems; I stated the truth about the situation, but she did not like that. I went back because I had already paid and just wanted the work corrected. I dropped my car off again on Monday around 11:30am. The shop texted me claiming the wrap "wouldn't adhere," which I knew was an excuse. I told them to proceed because the material was fine, and if they couldn't install it, that was their shop's error. The rest of my car's wrap was perfectly fine. To double-check, I contacted the previous shop, who confirmed this shop was making excuses, saying, "The wrap sticks just fine. It sticks on the rest of your car fine. They're talking nonsense." I knew they no longer wanted to service me, and I no longer wanted their service either. I paid a good amount of money for this treatment. I made sure the job would get done. The shop told me the job would be done by Wednesday late afternoon. This was the second time they confirmed a deadline and failed to meet it. I made it clear from the start that I have a busy schedule and cannot afford delays, yet they did not respect that. Removing and rewrapping a front bumper is a 1-2 day job, it is not like I was asking to wrap half the car. I set a boundary that if it was not ready by 5pm Wednesday, as they confirmed, I would request a refund. My whole car was wrapped, had parts added, brakes caliper color change, and badges blacked out in about a week. I took it to another shop before taking it here. (Dependable Guys in Santa Ana) I am not a professional, but I am not stupid. There were no photo updates either, I had to ask for them. When they finally sent a picture, the wrap looked freshly slapped on two days after I dropped the car off. The day I dropped it off, they said the wrap did not adhere. It looked like my car sat there for two days until I asked for the photo, or it took them two days to remove a month old wrap and throw on one big piece lol.. My car is a small sedan, a CLA, not a supercar or SUV. Her words were: "Ok we will remove all the wrap and give you your money back. Come and pick it up today." She added, "You are demanding the refund so come get it. We cannot accommodate the time frame for you. Thank you we will be gone by 5 so please make it in time so we can process the refund." However, Mark (the installer) had reached out to me and told me him and his co worker would come into work early to finish the job. This was the second time they broke their own deadline, and instead of taking accountability, she tried to flip it back on me. Lisa took everything personally when this situation should have been handled with professionalism. I never asked them to remove my wrap; I just wanted the job done properly. The installer Mark was professional, but Lisa was disrespectful, dismissive, and extremely immature in how she handled the situation. I told them to leave the wrap and keep the money. This was their mistake, which took up the free time I rarely have. Even after I explained my situation, reminded them of prior mistakes, and was patient with the delays, they still couldn't get the job done on time. I didn't want or need the money back; I needed my car back lol. It was clear they didn't take me seriously, and I was forced to escalate this further, which she didn't like either. This was waste of time and caused unnecessary stress. I was frustrated because I had to deal with unprofessional and immature behavior. All I got were excuses, missed deadlines, and poor communication. This business does not stand on its word or its service. Don't bring your car here. Many shops in OC offer far better service and professionalism. I recommend Dependable Guys in Santa Ana! It turns out the wrap sticks just fine and clearly they were making excuses... 3 weeks no issues.

Service is thorough and honest. Had my steps installed, it was done quickly and I love them. This…read moreis the second truck I had steps installed as I have complete faith in their work and price.

Found the dependable guys on yelp because I was looking for someone to paint the brake calipers on…read moremy GX 550. The stock ones were a weird dull gray industrial looking color and it bothered me I called them and Arson walked me through the process and pricing over the phone. He booked me for the next morning and by the end of the day I was able to pick up my ride. He runs a clean cool looking shop. The prices were very reasonable and they did great work! I chose black because it matches the car better and looks more sleek I'd definitely recommend these guys - they do a lot more stuff so check them out.

Had my wheels painted (powder coated) at Dependable Guys and couldn't be happier with the results…read more Arson was great to work with -- professional, transparent, and made the whole process easy. He kept me updated and the turnaround was quick. The finish came out perfect -- smooth, even, and exactly the color I wanted. No overspray, no imperfections, and the quality looks like it will hold up for a long time. Pricing was fair for the level of work they put in. If you're looking to get your wheels done right the first time, go see Arson and the team at Dependable Guys. Highly recommend!

B3 Garage did an amazing job installing my front lip and under body lights, they even worked…read morethrough the night to get my car done early. I highly recommend this place. Great craftsmanship.

Hands down the best auto shop around. The customer service goes above and beyond in a way you just…read moredon't see anymore. No matter how tough or complex the repair is, they get it finished flawlessly. Fast, highly skilled, and honest. 10/10 recommend!

Prestige is the real deal - Matthew took special care of my Cayman as the headliner was due for a…read morereplacement. Clear communication, very fair price, and excellent work. 10/10 would recommend! He even expedited the turnaround time for my birthday weekend. Thanks Prestige!

Had my 911's door panels shipped down to Prestige instead of going with Pedro's Garage, due to…read morelocation. They worked on them but there is no change to panel height off of the window sill. There is a huge gap and you can see into the door mechanism now! So it's worse. Erik and Matt are nice people but Erik told me the condition of my door panel it's as good as it can get. It would have been nice to know before paying $1'000. Big waste of money.

This review will be for both the body shop in Orange, and their performance shop in Irvine…read more I was rear ended and was recommended by my BMW and Porsche friends to come and use them. Insurance was covering, so price really wasn't an issue dor me. They aren't cheap, but they do amazing work. Turn around time was laid out in front of me, and they met the goal. It was a LONG process (read 1.5 months); if I didn't have a provided rental it may have affected my rating, but I did have one. Everything with the insurance process, getting me to/from the rental location, communication with me and the adjustor, and workmanship were all top notch. Ran into some issues on first attempt at a pick up, but they rectified it with fixing the issue, as well as transportation and delivery to the Irvine location. I then had wheels installed at the performance shop in Irvine. Again, it wasn't cheap, but they met all expectations. Shout out to Issa, Luis, Josh and all the of the SSR team that worked on my vehicle. If owners of high end luxury cars and supercars trust SSR, you should to. (If you have a luxury of super car that is.)

SSR killed it with my m2!!…read more I'm so relieved to find such a good shop that I can trust that will do everything. These guys took such good care of my car getting full bolt ons, tuned, PPF, and tints. Everything came out perfect. Their SSR titanium intakes sound so good too Josh and Nick were really helpful with me every step of the way dialing in my build safely and reliably. Everyone at ssr was awesome. Thank you!!

I brought in my 2022 Mazda Model 3 sedan which had a collision to the right front bumper causing it…read moreto separate from the fender. Lawrence Rhee General Manager, approached me and said it is relatively minor damage and that he could fix it right there. He gently pushed against the fender until the crease went away and pulled the bumper edge outward until it lined up flush against the fender. He did some other work quickly and finished after I came back from lunch. I couldn't believe my eyes! I got three other quotes up to $2600 requiring to replace the bumper and paint the fender to match! The car is over 5 years old but the entire body is in great shape. I wasn't looking for a perfect repair. Lawrence at the start asked if I wanted a perfect restoration or something reasonable. I definitely wanted something reasonable because I didn't want to go through my insurance company for an aging car. After he finished the repair, you can't even notice any damage. I wish more body shops were more honest like Signature Auto body. Last thing, I plan to come back with my other car that needs more extensive work but at least I know I'm dealing with someone who I can trust! :)

I've brought multiple cars to Signature Autobody over the years, and every single visit has been…read moreconsistently excellent. Allen and his team combine top-notch bodywork with genuinely great customer service -- clear communication, fair timelines, no surprises. It's rare to find a shop this reliable. I'll keep coming back and recommending them to anyone who needs quality work done right.

Awesome work. Very professional. They are very busy, so I suggest you make an appointment. They…read morealso provide many services, not just window tint.

I got my car tinted here last May. I don't usually write reviews, but after a recent experience I…read morehad with a different tinter for my new car, it made me reflect on how good my experience was at this shop. The price was fair and they were very professional. They give you a physical warranty card, listing out the percentages on each window and product information so that if there are any issues you just take it back and they file a warranty claim. There were no issues with the tint. I did a walk in and I was willing to wait, but once other employees saw me waiting they all went to my car to make sure I got out of there quickly which was really considerate (although I truly did not mind waiting!). Despite moving fast, the results were perfect. The tint job was great, and the heat reduction was immediately noticed with my car. My ac sucked and the tint help it not have to work so hard to keep the car cool. I ended up trading in the car, but I attached photos I took before I had it sold. The only reason I did not go back for my new car was due to the distance from where I live but I regret it! I really wish I brought my current car to them. Trust me, they will take care of you like you are one of their own. They have nothing to hide, they are proud of their work and for good reasons.

Leo & Allen squeezed me in super last minute and was beyond accommodating! I needed a chip rock…read morefilled and tinting on windshield/two front windows. Not only were they done with the work within promised time window, there were no shortcuts. Their pricing is competitive and reasonable for the work they provide. I would recommend them to all family & friends!

First time ever tinting my windows on a car, Especially my Tesla M3P. I originally wanted to go for…read more35% windshield and 5% all around, Leo kept warning me on how it would look nice, but could be really dark and cops would harass me. I did tell him I was stuck between 55% windshield and 15% all around or go with 35% windshield and 5% all around. I came back to check the car out after it was finished, I am very happy with the 55% windshield and 15% all around as that is already dark enough for privacy. For someone like me that drive a lot and drive at night time a lot - I will consider this a gray area for driving at night time. If I went with 35% windshield and 5% all around - I don't think i'd be as happy lol. That would be too dangerous at night time driving. I also got the head lights PPF (light smoke). Day one, due to moisture was scary to drive at night time. After day one was over, it looked phenomenal from the inside out... I was debating on changing the PPF head lights out for clear on day one, now that I am used to it and the moisture disappeared, I can see just fine at day and night. Only thing I can say about the cons, I noticed a little bit of glue left over on the side window. Besides that, they did a very good job and Leo don't mess around about his business, he is serious about getting the job done right.

Nathan and crew are professional, friendly, and easy to work with. They communicated well…read morethroughout the process and made sure I was satisfied with the final result. I also appreciated that they recommended a repair option that saved me money instead of pushing a more expensive solution. It's nice to find a shop that genuinely cares about its customers. I'd definitely use them again.

I had a smallish dent on my rear bumper and since we'll be selling the car soon, I didn't want to…read morespend a lot of $ making it look perfect. BodyCraft OC was able to repair it without having to paint the whole bumper. They also fixed an older blemish or two on the front bumper. Nathan understood the assignment and delivered just what I needed at a reasonable price. I recommend them wholeheartedly and will return if I ever need similar services.

Coming to EMD Auto is about as easy as taking a walk in the park. Quick, relaxed, straightforward,…read moreand you leave satisfied. No unnecessary headaches, no sitting around wondering when someone is finally going to pull your car in. This is our second time bringing our 2025 Audi RS3 to EMD for maintenance, and both experiences have been great. Both times we've worked with Thomas, and he's genuinely one of the reasons coming here is so easy. He's down to earth, easy to talk to, and scheduling is always a breeze. You do have to call to make an appointment, but I actually prefer it this way because when you arrive and check in, they're ready for you. They pulled our car in almost immediately. No appointment at 9:00 just to watch your car sit outside until 9:30 like you sometimes experience at a dealership. Parking is another small thing that makes a difference. There's plenty of space, so you're not circling a packed dealership lot or squeezing between cars just to drop yours off. What I really like about EMD is that they're not limited to basic maintenance and repairs. Yes, you can bring your car here for regular service, but the exciting part is the modifications. Intake, intercooler, downpipe, exhaust installs, Stage 2 setups and more. This is definitely a place for enthusiasts, but you don't need to be a car expert to come here. That's where Thomas really stands out. You can tell him what you're trying to accomplish with the car and he'll take the time to explain the different options, what you actually need, what makes sense for your goals, and what doesn't. There's no attitude or expectation that you should already know everything because you own a performance car. Ask questions and he'll explain it. That is especially important to us with an RS3 because once you start modifying these cars, one change can lead into another. It's nice being able to have an actual conversation about what you're trying to accomplish instead of feeling like someone is just trying to sell you the next expensive part. The waiting area is also surprisingly comfortable. It's clean, open, and has plenty of room to sit. There's a TV, comfortable chairs, and most importantly when Southern California decides to cook everyone outside, it's nice and cool inside. You can actually relax while you wait instead of feeling like you're sitting in the corner of a repair shop. Then there's the pricing. Compared with what we're used to seeing at dealerships, EMD's prices are significantly more reasonable. More importantly, you don't get that feeling that you're about to receive a list of mysterious "recommended services" and random charges you weren't expecting. Bring the car in for what it needs, talk through the work, get it done, and move on with your day. For anyone with an Audi or VW, especially someone who has a performance model or plans on modifying it, EMD is absolutely worth knowing about. We're particular about who touches our RS3, and after two visits, we've had a consistently good experience here. We'll definitely continue bringing the RS3 back for maintenance, and knowing they can also handle the fun stuff makes that decision even easier. Now the only dangerous part is coming in for maintenance and leaving with ideas for the next modification.

I have been bringing my VWs (Jetta GLI and GTI) to EMD Auto for the past 7-8 years now and have…read morealways had wonderful experiences; from everything like oil changes to oil leaks, o2 sensors, carbon cleanings and just general automotive Q&A and advice via phonecall and emails -- Thomas, Tyler and the team have always been amazing and helpful! I moved out of Anaheim a year ago and will still make the trek to have them check out my car. They're the best! Thanks EMD Auto!