We came in late Saturday as a group of 7 to get skis for our Sunday beginners ski adventure…read more Easy rental and return. The staff were friendly and helpful in helping determine fit for the boots. Skis/boots/poles were $40 and helmet $8.

Easy rental experience. I'm a bigger guy and my wife and I wanted to do something healthy with our…read more4 year old while we stayed in Sunriver. I thought it'd be tougher to bike around but the trails are super smooth and a calm ride. The bikes were expensive looking and rode well. Biking around to the shops and back to our rental was relaxing and fun. We kept discovering wildlife while going over the biking trails. Deer, chipmunks, woodpeckers, etc. It was all a short leisurely ride. We'd stop, the boy would look for a few minutes, then off we go. Beyond the rental, while I was in the shop people were coming and going getting things fixed, questions answered, friendly advice on parts, and buying seats or locks. The employees were genuinely nice people and I hope that they continue to be successful.

Great customer service and great employees like Kristina and sammie this is an awesome pawn shopread more

Thanks to Michael, Hayley, and the rest of the team at Cash Connection. Not only did they…read morefacilitate a loan quickly and efficiently- they also took the time to get to know my name and went above and beyond to help make a bad day, a little bit better. Highly recommend.

The young men who work here have beautiful manners. They helped me work through several changes on…read moremy bike, and never broke a sweat . Chatty, smiley, funny . Thank you so much . Tanner, Chris, Steven ...not sure of other names.

Great selection of used outdoor gear, from shoes/boots to parkas and shells to climbing gear and…read moresleeping bags. The stuff is definitely pricier than you'd find in a thrift store but usually much better quality from upper-end brands. There's a full service ski and bike repair shop area in back too, and lots of good advice is dispensed here on the regular. Counter folks are always upbeat and helpful too. Laid back but pro vibes. Local treasure, IMO.

So impressed by the service of SUPrents. Ordered a used Pint for an amazing price. Arrived with all…read moreof the original packaging materials/manuals and they even shipped it to me on a weekend. Amazing. Very customer focused. Super impressed and happy. Thank you!

Great experience renting from Suprents last weekend. They had exceptional customer service &…read morereasonable prices, + boards to fit us all perfectly. We were unsure of the inflatable boards but they were high quality and made for easy transport. There were 3 of us in our party - the guy had a little trouble getting his board pumped but the girls managed theirs just fine. Will be back in Bend next year and will definitely rent from them again!

Been seriously impressed with these guys! I have been going to one of their competitors for a while…read moreand while everyone there was super nice, I just felt like I was getting screwed on service. So much so that a bicycle manufacturer knows about it. I broke my chain whip on a Monday evening and decided to try and new shop on a whim and ran over to pull a cassette off a wheel. These guys took care of it instantly. Three days later, I was having some bake issues and within an hour of drop off, one of their lead techs was already on the phone with Sram having a replacement overnighted. Definitely above and beyond! Pretty stoked on their work and attention to detail!

Not worth the $8 savings. Ordered a Trek part on Trek dot com. Receive email that the part came…read moreinto Pine Mountain Sports. Drive down to store. One guy at purchase desk. Stand in line for 10 minutes. Decide to ask guy working on bike if he can help me. Show him the email from Trek saying part received. He seems confused by the whole process, but goes in the back of store to look. Comes back out after a few minutes with some box. Takes it over to guy working at purchase desk. Comes back to me and says can't find the part. I ask will what should I do? I have no answer. He then asks for the tracking #. I provide and he looks it up and sees yes it was delivered. Goes in back of store and after about 5 minutes comes back with a box that has my name and the tracking # on it. What a hassle. I could have just paid $8 more and had the part shipped to my house. Live and learn.

The equipment I rented from River Surf was in great shape and best of all clean. Dave spent time…read moreorientation time with me to ensure I would have a good experience. He was easy to contact, friendly, and responsive. I'll be looking to do business when them again.

We were looking for a mountain bike for my wife so she can stop listening to the ride stories and…read morestart being apart of them. We saw a bike there that was exactly what we were looking for and were pretty much ready to swipe that plastic. The owner insisted that we take the bike around the parking lot a few times to make sure the fit was just right. Although the bike fit like a glove we we were glad he was there to build customers and not to just sell bikes. Thank you and we will be back! P.S. My dad is looking for a bike to so see you soon!

We were visiting Bend and looking to float the River. Found this place searching google for float…read morerentals. The owner was working when we came in and was super helpful and friendly. He pulled out a map and explained to us how floating the Deschutes worked and the start and end points and how to get back once our float ended. He even shut down the shop to drive us to the launch spot with our rental, since we couldn't fit it in my car. Costumer service doesn't get better than that!

I thought the prices were fair, and it was conveniently located on the way to Mt. Bachelor for us…read more Only thing I would say is that the service was a little lacking. I've rented skis a few times and I've always had the employees fit the boots on me, and generally engage in a conversation about how they feel, how they should feel, etc. Here, they just left me with the boots and as a beginner skier, I would've liked to have a bit more engagement to make me feel comfortable with how they're supposed to fit. Otherwise, the employees were nice. The selection of ski stuff isn't too wide.

Fabulous service and reasonable prices! I rented ski equipment with them and staff made sure I had…read moreproper gear and was comfortable. After five days, I returned the equipment and they reimbursed me for the days I did not ski...I found that pretty amazing. A high integrity, highly competent crew there.