The bathrooms could do with a little renovation, but a comfortable stay all around. I would 100% come back solely because of Delia and Odir who worked the breakfast shift down in the bistro. They made us feel so at home and were extremely kind and friendly; everything they did was with a smile. Saturday morning was very busy, but no problem with Odir and Delia running the show. Their warm welcome whenever we entered the lobby each morning was so heartfelt and genuine --like I said, I'd come back solely for how welcomed these two made us feel. I had the breakfast bowl and the breakfast sandwich twice and think that's a real winner. Our breakfast was complimentary with the room, and the coffee was pretty decent, too. All staff at this location were nothing short of welcoming and friendly. They all worked hard and had great attitudes, so just because the room is a little outdated and the AC unit sounded like it was ready to take off, I'm going to round my 4.5/5 down. There's a free airport shuttle to Dulles airport; it runs from 7am to 10pm, every half an hour, on the hour and :30. You have to make a reservation for it, so be sure to call at least an hour beforehand, or do it when you check in. read more

The lobby seems pretty modern, but the rooms could use a renovation. The staff were friendly, & helpful. I appreciated that they had a rate that included breakfast & a drink from their cafe. The chai latte I got was great, the breakfast bowl on the other hand was terrible. Soggy & flavorless, it went straight to the trash. Soo definitely don't recommend getting food there, but since it bc was free, I'm not going to damage my rating over it. It was a nice place to stay, & I was able to print many documents for the day. read more

Really great experience Super friendly and accommodating front desk and bar staff I was out of DCA so had to taxi (40-60 min) but if Dulles- shuttle will take you. Fridge in room Microwave downstairs Little gift shop to buy food/beer/water etc Nice looking bar and breakfast provided. I didn't have breakfast there because I left too early Shuttles will take you to nearby malls for food/shopping Rooms were quiet and comfortable. Minimal but nice read more

I'm giving them ALLL the stars! The location is ideal- 10 minutes from the Dulles airport, walking distance to the mall, lots of places to eat, grocery store, etc. The hotel is clean, you can tell they have precautions in place for covid and they make everything as convenient as possible down to offering a shuttle service anywhere within 5 miles of the hotel until 10:30pm. Where they won me over: the staff. I have never come across an ENTIRE staff that was so consistently caring, accommodating, and supportive without getting that, "it's my job to be nice" feeling. Our family was down for my cousins wedding which becomes hectic and stressful--- they were there down to just stopping by to tell a few jokes and cut the tension. I look forward to being in the area again. This is my new go- to hotel when I do. read more

Post event digs for the night. We decided on the property due to the location of an event & then the proximity of a relative's home for the holiday. Check in was a breeze as the staff was pleasant & helpful. Once we all got our keys, we went our separate way before meeting back up in the designated room for pre-game festivities. What a very spacious & immaculate room. The interior had nice earth tones & flowed nicely with the furniture & lighting. A nice size Flat Screen TV, mini fridge, dual alarm clocks & free Wi-Fi, yes FREE internet access that was fast & didn't have to constantly sign in to use. My favorite piece of furniture of any hotel room for my slipped disc/back discomfort was the bed. The mattress felt like I was sleeping tempurpedic clouds. The bedding was luxurious & very clean smelling. My OCD really kicks in overdrive when it comes to staying at hotels, specifically pertaining to the bed linen....great job housekeeping! Bathroom is modernized & spacious so you're not bumping into the door to get the restroom or take a shower, & again, very important factor, the linen was extremely cleaned/sanitized smelling. Even though I wear slippers at all times, the carpet looked pretty cleaned. All the other basic amenities such as the coffee maker, iron, blower dryer was all up to date. We didn't parlay in the Bistro or Lounge area, but both was staged with a savvy & organized flare. They have a big Flat Screen on the side of the main lounging area, that has a flowing partition. The red color scheme was really popping throughout the common areas. I was so in awe of the red, round, leather ottoman with crystal accents...sharp attention-getter for the foyer. The Bistro had tables & a sleek granite counter top/bar, with a pretty good wine inventory for the small serving aspect. They also offer grab & go foods, fresh fruit & various coffee/teas to choose from. For the aquatic relaxation, they have a whirlpool & inside pool, which is always a high plus, especially if your hotel stay is longer than one night. I was told there was an outdoor fireplace, so I'll definitely look for that during my next stay...hopefully over the holidays if I can kick my relative out for a night. I realized after I checked out, that I left my homemade Vegan dish in the mini fridge. Since we were still in the vicinity in heading to a relative's place, I called the front desk & spoke to Gabriela (hopefully my ears heard correctly) & shared with her what happened. She asked if I wanted to hold while she contacted Housekeeping, in which I did for 5 minutes, but hung up & called back. Yep, my food was there & she said that she would place it in the Bistro area to keep it cold until I return...it was there & uneaten LOL. Price was on point, accommodations was on point, front desk & friendly staff customer service was on point, could be a great home away from home when needed. read more

See all

We often stay here when visiting friends in the area. Nice location with plenty of nearby dining and shopping. Free and easy parking. The room was clean and adequate. There is a mini coffee maker and mini fridge. No microwave. You can control the TV with your own mobile device by scanning the QR code on the TV screen. Never had to touch the remote control. The water pressure in the shower was excellent. Shampoo, body wash, and conditioner are in pump containers in the shower. The pillows on the bed were not particularly comfortable, but I came prepared and brought my own. We'll probably stay here again, because the location is so convenient. read more

One of the very few times I have updated my review. We just finished another mini vacation here and I must give a shout out to the amazing people who are so friendly and so good at their jobs. Our suite is always clean and well prepared. If we need anything, (to be honest we always ask for extra pillows) they are delivered immediately. At this time everything seemed to be back to normal with the exception of housekeeping. No problem for us when we needed to swap our towels or get rid of trash a simple phone call took care of it. Love this place and can't wait to return! read more

I've stayed at this courtyard multiple times in recent years without incident. Alas, this week's stay (November 5th to November 8th) was easily the worst by far: 1. On Wednesday I returned to the room after work and was using the restroom. Out of the corner of my eye I saw something move. It was a bug (looked like a cockroach to me). I was so stunned I had to call someone up to get rid of the bug. As a side note: my coworker who was also staying at the hotel found a bug in his room as well at almost the same time. 2. I had to get my room keys reset several times. Initially I thought it was just my wallet and I tried to keep my room key away from credit cards. But the kicker was today (November 8th) when I couldn't get into my room after resetting the key several times. The poor front desk gal had to come up with some machine to get me into the room so I could check out and get to a work meeting (which I was a few minutes late) 3. Lastly, there appeared to be a minor leak near the bathroom toilet. It wasn't bad but you could see some wet spots on the tiles on the floor. All in all this was not the ideal experience. I hope the hotel gets everything straightened out next time I'm back in the area. read more

I selected this location since it's next to the mall and the hotel offers complimentary shuttles to/from the airport and the George Washington University campus (Shenandoah's pharmacy school). While other hotels offer perks like a free breakfast, beggars can't be choosers (especially when it seems that other Marriotts are in the middle of nowhere!). There was a refrigerator and a couch in my room, which is great (since most hotels I go to don't always have it). They also have a fitness room, swimming pool/whirlpool, a 24 hour shop that sells snacks, and a business center in case you need to print your boarding pass/need to log on the net. Another great perk about this place is free wi-fi! I need to be connected (especially when I travel alone). My only main complaint is that the doors require more energy to shut so I hear my neighbors when they close/open their doors. Another thing is that I was basically late for my interview because I had to wait 20 minutes for the shuttle! They were going to make me wait some more, but I had to insist that it was really important. Also, I requested that my room be next to an elevator in my reservation (I'm female and was traveling alone, so sometimes it matters!), but it didn't look like it was honored since my room was the 2nd to the last one down the hallways. Other than that, I would definitely recommend this place. There are other Marriott Courtyards in the area, but not as close to entertainment/food/shopping as this one =) read more

3.8 No complimentary breakfast, no tea/coffee station near check out, no cookies. I travel a lot in other Marriott properties, and this is the only one that doesn't do that. I talked to two employees who said the lack of coffee tea and cookies was a deal with Starbucks. Rooms are clean, quiet, and beds are soft. Wi-Fi is a little tricky to get on to. There was no shelf or anything in the shower area to put clothes. We had a room with two queen beds, and could have been traveling as a family of four. Not sure what Marriott expects people to do--disrobe in room and walk naked to the shower? Disrobe near sink, with mirrors reflecting back to the room? Not private. read more

This hotel is infested with black ants. The ants are all over the bathrooms in your room. They are also all over the the floor in your room but you can't tell because the carpet is black. That is until you spill something and they start swarming. GROSS! THE assistant General manager, Leah, is a rude disrespectful poor example of leadership lying, stating that she doesn't know of any ant problems at the hotel and that I am to blame because I am not allowing exterminators to come into my room and spray pesticides while I am there. There are reviews going back 5 months highlighting guests' complaints about in ants in their beds and rooms. Still Leah could care less. I asked her for the district manager name and she smiled sarcastically and said no. Trash all over the floor by the ice machine and ants swarming everywhere. What's next bed bugs? Leah shouldn't be a leader as she is incompetent and the facility is a health hazard. See videos of raid traps that I bought and put in my room to stop the infestation. Also a video of trash in the hallway. If you stay here BEWARE. read more

See all

The staff here is wonderful. 4 star wonderful. They are nice, friendly, and go out of their way to be helpful. The facility is fair to middling, it is a Courtyard so it is what it is. The rooms are nasty. There is always a variety of hair that's not mine in the bathroom floor which I'm sure means there's even more in the carpet I just don't see. The shower curtains were improperly installed (in every room and I've been in at least 20 rooms here) and the result is that you can't take a shower without being engulfed by the shower curtain, it's like showering in an undersized phone booth with a curtain flopping up on you from one side. The bar has 23 pilsners and lagers but not a single other variety. Apparently they order IPAs but run out immediately so 6 days out of 7, nothing other than Bud, Coors, Miller, and a handful of similars. I stay here because it's convenient to my office. Can't understand why Sterling can't support a single nice hotel. read more

See all

This hotel is decorated nicely and the outside gathering area is extremely nice. Also the beds are extremely comfortable. Downside the walls are super thin and you can hear everything happening in the neighboring rooms. As I sit and type this there is a DJ down below and lots of screaming from those below. Great fun for those having it, but really hard for my 2 kids who are trying to sleep. We have our AC set at 65 to keep it running to try and drown out the noise. They have no other rooms available, so we are stuck listening to the screaming. read more

This hotel actually exceeds my expectations for the Courtyard brand. The hotel feels brand new and the decor and rooms reflect that. The TV's are flat screens and the alarm clocks have iPod hook ups. The staff here is also very friendly and the location is great, right next to the Dulles town center. Unfortunately this hotel has an internet connection that is slow as molasses. It's incredibly aggravating to me when hotels that are "designed for business travelers" have internet connections that make me want to rip my hair out. Its not even like I'm downloading huge files or using bandwidth hogging applications. Every basic website I visit takes an eternity to load. Seriously, the EDGE network on my cell phone is faster. This hotel is also pretty expensive because of the area. For a Courtyard it's great. The slow internet is unfortunately a deal breaker for me. read more

Great location! This hotel is located directly across the street from a mall, walmart, restaurants, and shopping centers. Not to mention it is a quick 30 minute drive from Washington D.C. I enjoyed my stay here. The staff is super friendly and attentive! Clean, crisp, and up to date hotel. Pool, business center, fitness center, cafe, and a Starbucks! You really get the bang for your buck when you stay here. read more

This hotel is nice and basic. Very fast check in/check out. Has Starbucks in the lobby along with a small shop to get your basic snacks and toiletries etc. The rooms a nice size, come with a love seat. Bed is comfortable, bathroom could stand to be a bit nicer but does the trick . Overall and most importantly the room is clean. Would recommend staying here if looking for a place in the area without frills for a good price read more

My wife and I stayed at this hotel for 4 nights and for $74/night it was definitely a bargain because the customer service was at the same level as a JW MARRIOTT. The entire staff was very courteous and treated us with kindness and respect. They are very accommodating to our wants and needs. The hotel is clean and has a very cozy atmosphere. We met friends at the hotel lobby before dinner and the lobby felt like we were at home. Nice sofa and TV. I highly recommend this hotel for its excellent customer service and very reasonable rate. You'll get a lot more for $74/night. read more

I have nothing but great things to say about Courtyard by Marriott Dulles Town Center. From my first visit with my then fiancé to book a wedding block to wedding weekend, all staff members treated us and our guests graciously, warmly and excitingly. During our first visit when we mentioned we were looking for a room block, the staff at the front desk excitingly gave us a congratulatory welcome bag and gave us a tour. The staff were very lenient with the room block and allowed us to add extra rooms after the cut off date. They also offered us a separate room for our breakfast and brunch with our guests at no additional cost. I was so happy with the service and highly recommend this hotel for any occasion! We also loved the courtyard area for nightly gatherings and a small post wedding after party. The rooms were clean, spacious and of perfect size. Truly a wonderful experience and we look forward to returning soon! read more

This place is amazing! Shuttle drivers are friendly and caring. Hotel staff goes out of their way for you. Rooms are updated, clean, and comfortable. I highly recommend staying here! read more

I've stayed here several time while attending training for work. They've recently renovated the lobby which looks nice but they got rid of the continental breakfast during the week. The only option for breakfast inside the hotel is to buy it from the "in-house" Starbucks. The rooms have always been clean and comfortable. There are plenty of other food options in the area, including Sweetwater Tavern, The Green Turtle, and the food court in the mall. read more

Our stay was excellent... We had beautiful rooms wit gorgeous views to see from our balconies!!! Love staying at Marriott hotels.. Have not been disappointed yet... read more

I'm not only a Yelp Elite but a Marriott Elite as well and this Courtyard is better than most Courtyards I have stayed at. The rooms are clean and seem to have been updated recently. The front desk staff is educated, efficient and friendly. The fitness center is somewhat limited but you can get it done if your motivated. Shopping mall across the street with plenty of stores and restaurants. read more

The hotel is actually quite nice. The bed is quite comfy, the rooms have a good size and are clean. I booked this room right after coming into IAD last night so I did not look for much in a room and when I got the one next to the elevator and ice machine it did not bother me much. The staff was polite but not overly helpful. The rooms do not come with a complimentary breakfast for gold status members nor provide a free market item (those are only reserved for platinum members). I was thankful for the late check out. I wouldn't recommend it for status but I'm sure I will be back if need be. read more

NO COMPLAINTS AT ALL ! I LOVED THIS PLACE !! I came here for a relaxing weekend just to kick back and I was very impressed. Location- The Courtyard is directly across from the Dulles Town Center which features the shopping center as well as lots of eateries. I loved that the hotel sits back so you are not too far from the shops but not too close to hear or be in the tourist traffic. Staff-Everyone here was very welcoming and accommodating. Always greeted with a smile, answered all my questions, and the housekeeper even stopped the room she was cleaning out to come and change out the bathroom towels and replenish . Lobby- The Lobby is updated and Immaculate. Lobby features the guest services reps who are there to help you upon arrival. There is a restaurant/bar with seating and a television. There is a "store" (hotel store not grocery) where you can get typical snacks, drinks, meds, toiletries and even had beer , also there is a microwave available which is a plus seeing as the rooms do not contain a kitchen . If you just want to relax there is an open space with a nice chandelier above where they have couches and another tv also to watch. Behind the sitting area is the computer section where you can utilize the computers. The pool (also features a whirlpool)and gym are just a little off from the lobby down the hall. Rooms- I booked my room online and noticed in the pictures I saw balconies . I assumed to they would be only for the suites . To my surprise I was able to get a balcony with no extra charge you just have to request it and if its available its yours. The room is sooooo comfy !! Nice space big king plush bed , couch , Flat-screen TV, Desk, Coffee Table, and a mini refrigerator. The fridge was a plus as you can store any left overs and use the microwave in the lobby to heat up . The room was extremely clean - I am very picky with hotels and I was very comfortable with this room . The balcony is not huge but big enough for 3/4 people to come out get a breeze and enjoy the view . Some days I just cut the air and got a fresh breeze from the open balcony . The bathroom is nice size to get undressed and dressed without feeling crammed. There is also a iron, ironing board ,hair dryer,hangers ,2 alarm clocks (which have aux connections so you turn your music on ), and cable is provided. I highly suggest this hotel All in All I did not want to leave :( . This will be my go to hotel since it is not too far of a drive for me but puts me in a place of distance. We had a ball just going down to the hot tub , going out on the courtyard (where there is plenty of seating), sitting out beside the fire place and playing cards, visiting the shops, to just having peace and quiet in the room . Also.. **a printer available for travelers to print out documents needed. **Shuttle that runs to the Dulles Town Center ** Free WiFi throughout the hotel read more

See all

I haven't been to this hotel since my last review of it on 5/1/13, because the other local Marriott's included breakfast. Instead, Marriott Platinum Elites members get to choose anything from their Bistro, which is far better than the breakfast's where you need to wake up at a certain time. I had a Chicken Caesar Salad and pure Grapefruit Juice not from Concentrate. Ari and Siddiqne at the front desk were exceptional with service plus. They are both a real pro and very accommodating. Concepcion, the driver is great. She's from Guatemala and we converse in Spanish. The room I stay in is on the 4th floor, corner and is very quiet. Hotel is spacious with a work out room. For now on, this is my hotel of choice! read more

My wife and I have stay here several times each year as we visit our daughter and granddaughters. The hotel is convenient, comfortable, clean, and the recent renovations have greatly improved what was a somewhat dated property. The problem with this location, however, is with its new food service model. What had been a comfortable dining room serving 40-50 for a reasonably-priced breakfast (only), has given way to Marriott's "Bistro" system of food service. Whilst one now can get a limited menu for lunch and dinner as well as breakfast, the staffing is inadequate and appears poorly trained. Since, typically, a single person is taking and processing orders from all customers, a single tour bus full of patrons is more than enough to cause unreasonable waits for all as the poorly trained staff plays "barista" for endless orders of specialty coffees. And not only is the service poor, but food is overpriced compared to several nearby alternatives. Did I yet mention that, unlike almost every other hotel in which we have stayed, this Marriott no longer offers complimentary coffee on a 24/7 basis? During all but breakfast hours, patrons must purchase coffee in the Bistro, and during evening hours that purchase can only be from a selection of specialty coffees as opposed to a good cup of American Joe. On accommodations alone I might easily give the Courtyard three, or even four stars. But as Seniors for whom a predictable and timely breakfast is so important, I cannot give more than two stars and will be looking for alternate accommodations in the Sterling area. read more

Great service here. The hotel is near the airport. There is free breakfast in the morning :-)

This hotel is located right across from the town center mall. The lobby is beautiful and newly renovated. I like the mid century modern touches and some of the contemporary design. It's a shame the remodel didn't make it past the lobby. The hotel rooms have small balconies and sliding glass doors. The beds are lumpy and uncomfortable. The TV is very large and so is the desk, so if you're traveling for work you have a decent station to operate out of. There is also a small fridge. There's a 'market' if you will downstairs where you can get drinks and snacks, some beer and wine too providing it's within VA law hours of purchase. There's a cute fire pit out back and seating. I only snagged bananas in the morning- never actually tried the breakfast. The only drawback for me is how uncomfortable the bed was. read more

Nice rooms - clean and decent. Service is decent. Hotel in general is pretty well kept. Sucks that there is no breakfast included but they do have a Starbuck's downstairs. read more

Complete 180 from the Marriott we stayed at in Alexandria (pentagon south). Fully updated, modern and clean. Al McKnight checked us in and he was an absolute pleasure. Very friendly and very funny. Outside area has a beautiful seating area with a fire pit. Downstairs lounge is beautiful. We had to book this stay last minute due to missing our flight so we were initially stressed and worried but the service and overall experience really changed that. We're now actually happy we get one more day here. read more

Nice rooms and the Bistro staff is fantastic ~ pleasant and attentive! (:

Fantastic experience. We had an unexpected layover at Dulles Airport and stayed here for the night. We actually had a reservation at the OTHER Dulles Marriott but took the wrong shuttle to the hotel. The staff at the front desk quickly transferred our reservation to this hotel where we had arrived and helped us find a place to order dinner. He was extremely friendly and put us down for a scheduled shuttle the next morning. When we arrived and the shuttle was full, he called a taxi (paid for by the hotel!) to get us quickly to the airport so that we didn't have to wait for the next shuttle - without us asking! The staff at the cafe was very quick and friendly and helped make an unplanned stay as pleasant as possible. Very impressed with their service overall. read more

Nice staff and beautiful lobby but that's where the nice ends. Not really impressed. The rooms are dated and a little grungie. The hall was have old carpet and smell. You can also hear the plumbing, ie when someone is using the bathroom upstairs you get to hear the water and waste pass through the pipe right behind the bed. Exercise you other options. read more

Husband was in town for business so I decided to travel with him. I decided to venture into D.C. (an hour away with our son). Wonderful hotel, great staff, very friendly and helpful. The rooms are updated and modern, very comfortable and clean. The lobby are has a lounge bar where you can order food, coffee, tea, wine, beer. They have a separate computer in the lobby to print boarding passes as well as a business center. I felt very comfortable at this hotel oh and it is next door to a mall! Winner!!! read more

My reservation was last-minute, or I'd never have selected a ground-floor room. When I arrived here, I found both exterior sliding doors to the ground-floor suite unbarred and unlocked, and one of them was open. I let the front desk clerk know about the doors on my way back in with my luggage because of the obvious security concern, and her response was to blame housekeeping without showing any concern for the room's security or mine. It did not fill me with confidence. I've stayed here before, and my previous rooms were cleaner. This suite has a jacuzzi tub set in cracked, dirty tile that features a huge stain on its floor and brownish-looking water jets. I will not be using it. Based on the tub's condition, I'm also not planning to use the unwrapped, non-disposable drinkingware. I'm glad that I remembered my slippers because the stained carpet doesn't make me want to walk on it in bare feet. I think I'll find another place to stay the next time I'm in this area. ETA: The morning clerk seemed to take the issue of the open doors much more seriously when I checked out; she also apologized. Points to her. ETA II: I booked this room through Travelocity and paid in advance, but the hotel also charged me for the same booking. Thankfully, Travelocity quickly dealt with the hotel and I'm currently expecting a refund. Check your bank account after staying at Courtyard Dulles Town Center! read more

I stay here about once a month to go to school in the area. I love this place. It's clean and comfortable, and the staff take a very good spot to a GREAT one. Saddique, Scott, Ali - all greet me by name when I arrive, give me the same room every month (not because I asked, but because they take care of you...). Jade did the same, but she recently left. Have never had issues in 2 years - not ONCE. Such a great location made better by fantastic staff and services. Unconditionally recommended. read more

We used this hotel for our out of town guests for our daughters wedding last weekend (Labor Day weekend). They were very friendly and helpful to those looking to do some sightseeing during their stay. I wound up leaving something very important in the room after checking out on Sunday. I didn't realize until Tuesday evening. I called first thing the next morning. After contacting housekeeping they called me back saying they found the item and wound have it at the front desk. Thank you. I highly recommend this hotel. read more

They've completed the renovations in their lobby and this hotel has the new look and feel that Marriott is trying to give most Courtyards. They have done a nice job in the lobby and it looks very modern, but not a whole lot else has changed. The fitness center and pool look pretty much the same. If you would like to go to a full service gym, LA Fitness is within walking distance over at the mall. They no longer have the breakfast buffet, but a food counter that serves food pretty much all day long. They have some nice choices, but it's still not as complete as a full service restaurant. Fortunately, there are plenty of restaurant choices in the area. The rooms haven't changed either nor have the so-so beds that Courtyards seem to use just about everywhere. The internet works quite well and I've had a reliable and fast connection my entire stay. The staff is polite and helpful. My company seems to love putting us in Courtyards and I'm sure I'll be back. read more

This was a great hotel. We got in extremely late Friday night, and the night clerk was amazing. She got us checked in and our hotel keys to us in less than five minutes. When we came down the next morning, the we asked the front desk attendant some sights to see, and he was very accommodating...he gave us maps for the area, suggested possible ways to get around, and answered a few other questions for us. I would definitely recommend this hotel to any of my friends or family! read more

Spent two nights at this hotel for my business trip. It is a well-maintained hotel. Clean. Friendly staff. They offer shuttle from/to airport as well as nearby office buildings. My flight arrived at airport late at night. They could not find a driver to pick me up. They let me call a cab and they paid the fare. It was very nice of them. The breakfast was also quite good. Highly recommended. I will come back next when I visit DC area. read more