Great location! Quick easy access to the highway, complimentary parking and complimentary breakfast with loads of hot and cold options ranging from fruit, protein, carbs, juices, water and milk. Breakfast is from 6am-10am. The options do change on the daily. They man the breakfast area making sure it's replenished. Plenty of seating and clean dining area. Check-in was easy as well as check out. Front desk staff were friendly and accommodating. The gentleman at the front desk was kind and cordial noticing it was my birthday at check-in and wished me a Happy Birthday which was nice. If you're a Bonvoy Marriott Member they provide you with two complimentary bottles of water upon check-in. I forgot to ask for a late check out when I checked in. But the front desk lady that answered my phone call while we were out on our 3rd night stay kindly prepped our keys and arranged for a late check out for us as a Bonvoy Marriott member ( as long as availability permitted). I like Springhill suites because they are very spacious, have complimentary breakfast and parking. This specific hotel seemed to be overall in good condition. However, make sure to check that your room's plumbing is in working order prior to settling in. We usually do,but we were in a rush to make our dinner reservations. When we returned to take a shower, half the water was still coming out the tub faucet as well as the shower head with the knob pulled up. My sister was able to tweak it so there was a 1/4 water coming out of the tub faucet. We notified the front desk, however we couldn't switch rooms because they were all booked with a convention or large group booked. They did offer to send the plumber/engineer to take a look. Unfortunately, they didn't have the part in stock to fix it. The engineer/plumber offered to come back on Friday to fix it when the part would most likely arrive since it needed to be fixed anyway, but we declined to not interrupt our stay. Overall, the room was clean, however the night stand was bit on the beat up side. Not a big deal, but would have been nice to have been updated. The more crucial furniture was updated such as the pull out sofa which looked rather new as detected by the condition of the pull out sofa bed which the mattress looked pretty clean and new. The downside, was not having daily room cleaning which isn't uncommon nowadays due to low staffing. However, it would have been nice to have housekeeping empty the trash out on the daily. The hotel is located in an industrial type area but close to a lot of activities and restaurants. Frying pan farm is only a 9 minute drive and is free! I recommend checking it out! It's about a 30 minute drive from Tysons Corner, and Great Falls Park and not too far from Ballston Quarter. read more

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Came here for a half-day event instead of overnight stay. The lobby was not big but served the purpose. There was a food mart, two desktop computers and a sitting area. The dining area offered various seating options, and there were ongoing songs playing. There were gender restrooms and also an open restroom for all needs. The meeting rooms set up are functional as expected. read more

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It's an airport hotel. Price was acceptable and there was a shuttle to and from the airport that was reasonably speedy. I wouldn't stay have preferred if the shuttle just ran on a set schedule rather than requiring that you call for a pickup. I was not recognized for my Marriott status upon checkin and did not receive complementary water bottles, which was disappointing. Breakfast was included in the room rate, and the banana and bagel I had were adequate. Room was musty smelling and located awkwardly with a weird roof-obstructed view. The toilet would flush for 2 minutes straight. No restaurants, bars, or other attractions were within walking distance of the hotel. read more

Ali is an exceptional employee, an asset to the hotel, and kind and wonderful. One elevator was down for our visit. This added a significant amount of time waiting for the one that worked all hours. It's exceptionally slow. Water at bathroom sink is remarkably hot and perfect, but the shower was not. I'd classify it as 'warm'. Don't matter the time of the morning it was used, just warm. Breakfast varies both mornings we were there which was nice. Oatmeal is watery unfortunately. read more

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Stayed here overnight after flight to Dulles and before a long road trip to West Texas. Had already picked up a rental car. Parking was a little limited. Check-in was efficient and the hotel was clean. Skipped the breakfast so I can't talk about that. I think overall it's a fair price and not too far from the airport. read more

Canceled United flight, they gave me a voucher to spend the night at this hotel. Honestly Make Tom the manager and fire everyone else. We had an issue with our room an employee didn't get my name correct, and gave the room away to someone else ...instead of Kimberly Hernandez they put herera Gonzales .... Anyway I won't even touch on how I feel about that .... Back to Tom he took action found a solution in less than 10 minutes. He found us a room to stay at for the night. He understood my frustration and how tired I was and he made sure to used that customer service training to ensure I'd have a good nights sleep. The room was clean, the lobby was clean and the market neat lobby was fully stocked. 10/10 recommend. I'd stay here again. read more

Well, after 15 hour layover at Dulles before a flight to Togo, then on to Accra, Ghana compelled me to crash at this marvelous Springhill suites. A chilly night but the rooms were excellently temperature controlled to accommodate the chill, clean and quite comfortable also. It was a mad rush at the Checking desk due to weather delays, but the staff smoothed the ruffled nerves with precision and expertise. Great stay. read more

Water pressure champ! That was the best hotel shower water pressure I've had in a while! Overall very clean place. Nice lobby, but no bar. Room was clean and they gave me the Bonvoy upgrade to a king suite with hot tub. The breakfast was pretty average for this level hotel. There's nothing within walking distance of the hotel, but tons of dining, bars, shopping etc nearby. I'd go back based on the upgrade, cleanliness, and water pressure. read more

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Best customer service! We were greeted warmly and the hotel was noticeably clean! Once I got into my room I was so happy. The room smelled pleasant and I couldn't see anything in wrong in the room to complain about. They have a mini fridge, microwave, desk, couch and two queen beds. I felt safe knowing that a police security guard was parked right outside the lobby. They monitor the parking lots 24/7 and they have a police car parked to keep an eye on all the cars. This is great especially for those flying out to leave their vehicles more than a week. $30 a week to park and fly is a steal compared to the airport prices to park your vehicle. We have the peace of mind as we will be flying out internationally and we can rest assure our vehicle is in good hands. They gave me a card to call for the shuttle ahead of time to schedule the pick up for our departure to the airport. As well as when we will get picked up upon arrival. The continental breakfast in the morning was good enough to fill my stomach with contentment. They have a waffle maker, oatmeal, yogurt, scones, scrambled egg, sausage egg and cheese egg muffins, coffee, tea and juice stations. They have workers that kept the stations clean and that would continually clean our tables. The seating are had a lot of dining space with a tv for those who like to watch the news. We took the shuttle service they have provided to take us freely to the airport. Our driver was friendly and thorough with provided us information. read more

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We arrived at the hotel a little after dark and our room was on the second floor. When we got in the room I went to close the roller shade/blind and when I pulled the chain to lower the shade, the shade and brackets came out of the wall, the shade bounced off of my right and left forearms, causing bruises down both arms, landing on my left foot. We were moved to the first floor and the receptionist came in to put the shade down and she actually had a hard time putting it down. We left the next morning and I went by urgent care to get my toe checked and it was broken. All was reported to the hotel general manager and to date I have not heard anything from hotel corporate. read more

Traveling is much more limited now due to Covid and safety and cleanliness are important factors, especially now. Was looking for a place to stay near Dulles Airport since our daughter had a flight out the next day after checking out of an Airbnb. I had booked it online but with check-in being at 3 pm as most hotels and check-out being at 11 am and our car completely packed with three family members who drove up, and now daughter and her carry-on, we wanted to unload asap. Called SpringHill Suites to see if there was any possible way to check-in early and YES!! As all SpringHill Suites by Marriott, the check-in was smooth. The desk clerk was very friendly. He as were others, was wearing a mask. There was a table in front of the reception desk with the plastic wall to ensure social distancing. It's great to see a company take care of their employees. The lobby was spacious and clean. There were nice furniture outside under the entrance too. The dining area for breakfast had individually packed hard boiled eggs, small cereal package, individually packed miniloafs like muffins, orange, yogurt, and then either orange juice or apple juice or water. Ample seating though we went back to the room to have masks off as did most others. What I've always appreciate from SpringHill Suites is the fact there is a separate area from the beds for sitting, eating and/or working. When you enter, the counter and sink set-up also contains the minifridge and microwave and coffee/tea. Then there's a nice couch (that can be converted into a bed where our son ended up sleeping), table to eat, and a desk convenient for computer work. The large TV easily viewed from this area though if you are the type that likes to lay in bed and watch TV, slightly move the TV position easily to the other side of the room. Wish I took photos of the room, forgot about it until we were checking out. Free parking (big deal in areas near DC), free internet in room and lobby. Open disclosure, the room internet was weak or maybe since we were all trying to get on our devices, it was a challenge. I did notice a guy in the downstairs dining area on his laptop and that's common for most places. So this may have been the only not perfect, but Hello, it did work and was free in the room. I'm not sure if the pool was closed due to Covid, but this place had one. Whole building looked nice, like new, clean, crisp decor. Daughters flight was late afternoon, and perhaps due to not being packed or they are always so wonderful, they allowed us to extend past the Noon checkout time! These folks are great! Side note, we could have left our daughter and started our drive back to our place since they have shuttles to Dulles Airport but we don't get to see her much and took her ourselves in our overpacked car, but what a great service for people flying in and out of Dulles Airport. There are also meeting rooms along the one corridor of the first floor so good consideration for events that also require flying in. read more

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This is a very good hotel but it has three things you need to be aware of. First off, the good. It is an older hotel but spotless, nice and roomy. The staff were good and the check in fast. The breakfast wasn't anything special but it was well done. If you want a solid place to stay, this is your chance. The three things to be aware of are not show stoppers, but here they are: 1) This is a VERY weird location wedged behind other hotels. The Uber drivers all have a hard time finding or delivering you here. Just get used to it. There are NO sidewalks around Reston and it is NOT a pedestrian friendly municipality so you better have a car (watch the GPS) or get a ride share. 2) I had little to no hot water. That was a first in a long time! My office friend traveling with me had no issue, so check it out before you need it and report it if you get my room. 3) The bedside table has a great charging station with multiple outlets and USB chargers that's bolted onto it. It doesn't work. Again, hope you don't get my room. Come and stay, but watch a few of the things. read more

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Best hotel if you just need a place to stay. Rooms are clean with a variety of options. The staff is friendly and room service is great. The coffee is good and rooms are clean. read more

I travel to this area for work frequently and this is the only hotel I stay at. Mostly because Magdy is AWESOME! He is professional, courteous, and clearly cares that all his guests are satisfied. The lobby, elevators, and rooms are clean.... you can tell the team takes pride in this location. Thanks Magdy and Team for making my stays here so comfortable read more

This is a great hotel. Staff very kind and friendly. We had to stay overnight as our flight was delayed. They treated us very well. I really recommend this Hotel read more

This hotel is awful! Do not stay here! I had a bug on my ceiling and the manager literally came up and brushed it On my bed and said "Sorry, these are common this time of year" Never expected this from Marriott. Manager never offered compensation or anything, said that he took care of the problem. They asked me 3 separate times for my military ID after I showed them on check in. Very embarrassing, they don't appreciate veterans especially in a place like DC, they like to shame us over their rates. Last but not least my toilet wouldn't flush on 3 separate occasions, and the manager actually accused my kids of putting something in the toilet. Do not stay here!!!!!! This is not where u want to stay!!!!!! read more

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The Springhill Suites chain is the way to stay when traveling. One of the best hotel stays I've had. The continental breakfast has a large spread so there is something for everyone. read more

Extremely happy with the service I received from this establishment. The front desk staff was nice and helped me through all my needs.

We stayed here to sleep from 7am to 1pm after flying all day and night from Honolulu. I would stay here again. We enjoyed the following: 1. Complimentary shuttle from Dulles. (located 4 miles away) 2. Complimentary WiFi 3. Complimentary breakfast included: hard boiled eggs ham and cheese, toast, oatmeal, apples, bananas, cantaloupe, muffins, scrambled eggs, potatoes, sausage, cereals, coffee and milk, juices, yogurts. Wow. 4. Our suite had 2 beds and a sofa sleeper. 5. TOM at the front desk was outstanding on the phone and made sure that Cathy (the GM) knew we were arriving in the wee hours of the morning to check in and SLEEP. They allowed us to have an extra late check out since they knew we were going to be exhausted. There are a ton of options to stay around the Dulles area, so it mostly comes down to which family of hotels you want to get points from. This one will get you Marriott rewards points. read more

One of the worst places to stay at. Here's why: 1). Tv shuts off after a period of inactivity so if ur watching a movie, you get a pop-up giving you 10 seconds to hit ok on the remote to not shut off but that doesn't work. 2) no coffee during the day 3) a/c will not keep the temp you set 4) outlets don't always work right so charging phones or anything else is a pain 5) trash cans are too small when they don't do room service consistently. 6) breakfast bar has limited options Other hotels similar to this one do all of the above way better. Will definitely stay elsewhere when I'm back next month read more

Breakfast was horrible WiFi connection sucked I wouldn't recommend this hotel I wouldn't come back going elsewhere but it is definitely quiet n peaceful n they do leave u alone that is a definite plus read more

Not really worth the price they charge as the toilet always looked like it'd over flow and there wasn't much of any bathroom fan so we had to buy some bathroom spray. Basically had to schedule for anything be it to get "full" room service cleaning or to use the pool. Breakfast wasn't that impressive so don't expect scrambled eggs and bacon here. The thermostat says it can go to 50F but it stops at 71F. The 1 time we got our room cleaned I swear they put the fitted sheets on sideways, it wouldn't stay on for nothin. The mini fridge didn't really keep cold so we had to keep a bucket of ice in there constantly. We wish we had more than 2 towels in the room. They have 2 wifi connections and they're both really slow. Even though they have an airport shuttle bus there isn't much within a short walking distance and it's right off a busy highway. Overall, I don't feel we'd ever want to stay here again. read more

We came here for Valentine's Day/President's Day weekend & it was not as romantic as I expected it to be. We booked a Jacuzzi room for two nights and were highly disappointed. The Jacuzzi was so freaking small. My boyfriend at 6'4, 200+ lbs couldn't even fit in there with me, haha. Then, our room smelled like it had just been painted. YUCK! It was like you couldn't even breathe! The room was clean surprisingly, no complaints there, but I will say the comfortability level was at an all-time LOW! My back was hurting so bad that I couldn't sleep and couldn't go back to sleep after 6AM, so I went down to the desk, and just cancelled our second night stay. There was no way in hell I was sleeping in that bed again. Please note, there were a BUNCH of kids there when I was checking, & at night, they were being loud in the hallway. Lastly, it's sad to say but even before all of this, I regretted staying there from when I first checked in. The kid at the front charged my card for both nights instead of placing a hold on my card like most hotels do. Two managers told me while I was checking out that he was not supposed to do that. I was concerned about that cause when I first checked in, I questioned him on why he was charging my card and he came up with some BS excuse. In my opinion, I think he was being selective, if you know what I mean. But no worries, the managers refunded me back for everything & we went about our day. We called up our go to, Hilton (Doubletree) and needless to say, it was a great decision. I would not suggest coming here. Breakfast is not really breakfast. The rooms are not worth what they charge you for & the beds are terrible! Favs: Jacuzzi was still nice even though small. The managers were very kind. Would change: Beds, Jacuzzi size, breakfast, & train that guy who charged my card better. read more

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I love Marriott hotels and stay in them whenever possible. I was excited about this place on a recent stay for a wedding nearby, as check-in was fast and friendly and the king rooms were gorgeous. Roomy, comfortable bed, fast internet, and decent A/C. The breakfast in the mornings was just OK - the hot options were not really great other than the waffle maker, and there were some cold options as well - cereal, some baked goods, etc. However, one thing really stood out about this visit, and that was the staff. I'm not sure I have every experienced such a complete lack of control by hotel staff at any hotel I've stayed at. Concurrent with our stay was a number of soccer families in town for a local girl's soccer tournament. These parents had absolutely zero control over their children. At every point of the weekend, you had to wait a minimum of five minutes to ride the elevator because there were children in each of them riding up and down hitting every button on each trip. The children appeared to have no bedtime, as they ran up and down the halls and banged doors up until 1-2 AM each night. It's unclear where their parents were, but they were apparently hoping some strangers would kidnap their children so they didn't need to parent any longer. Lastly, the common room was completely unusable. We tried to take over a few small tables for dinner one night we were there, and a pack of about twenty children just ran in circles around the room screaming. Their parents sat there completely unconcerned, even when the children ran into our table, knocked food off our table, ran into our chairs, and in some cases even yelled at us to move out of their way. I wish I was kidding. The parents were apparently too busy getting drunk to bother parenting at all. Throughout this, we made known to the hotel staff that we would appreciate some effort be made to control the situation so we could actually use the hotel and get sleep at night. The hotel staff were always pleasant and told us they would fix the issue, yet four hours in the common room and they never stepped up to address the problem. I understand that these soccer families were also staying there, but it cannot be okay under hotel policy for a subset of guests to completely override the rights of other guests to use hotel facilities. Despite numerous calls about kids running up and down halls, staff appeared to do nothing. Nothing was done about kids riding the elevators, and at no point was any comment made to the parents other than to try and keep the noise down - once. This was really unacceptable for a Marriott. I understand that this is a tough situation, but I guarantee there are policies for this, and they should have been enforced. Instead, our wedding group of 8-10 rooms got nearly no sleep, couldn't use the common room at all, and were lucky if we ever got into the elevator - stairs are fine for me, but not for grandparents. Despite this, staff made no visible attempt to rectify the situation and no apology was provided for the poor service the entire weekend. For a Marriott, this was a big disappointment. read more

My wife booked a room for us here for a getaway for the Labor Day Weekend. We stayed for two nights and visited the nearby Air & Space Museum on Saturday before checking into our rooms. The customer service was excellent. Everyone who assisted was very friendly. The rooms were clean and there was a complimentary breakfast on both mornings. There was no eating facility other than breakfasts, but restaurants were nearby and there was a variety of choices for delivery. This is a good place to stay if you are just visiting this part of Virginia for a day trip. read more

Clean Hotel with excellent service. Rooms appeared to been recently updated, and the lobby was new and freshly done.

I have stayed at this hotel before and after medical missions trips to west Africa. Before I leave I am a little anxious and when I return I am exhausted The work ethic and personnel here are top notch. I feel SO glad to be back in the States when I return, and these folks are the best of the US embodied. The facilities, tho generic for the 2010 hotel style, are comfortable clean and well maintained. I plan to use this hotel repeatedly read more

I am unsure why I keep staying here. I'm even less sure why I'm giving it 3 stars. I visit northern VA regularly and this hotel is often the only one that shows up in my company's list that is part of the Marriott chain. I'll put up with a lot to keep my status. Every time I stay here, something is wrong. I'm put by an elevator and it's super loud. The curtain won't close and there is a bright light outside. The TV always is flaky. I've never been able to check out on the TV in the year I've been staying here. But the pros are free breakfast and a pretty friendly staff. Sometimes there is even a gym, except when it's closed for some unknown reason. read more

Nice business oriented hotel near the airport ... 4 1/2 stars ... nice, clean comfortable room, decent breakfast with hot food items, free WIFI, exercise room and indoor pool ... newer hotel The staff was friendly and courteous, the kitchen staff worked hard to keep the breakfast stocked and the bus shuttle ran efficiently to and from the airport. For $30, you can park here on the premise for the duration of your trip if you are a hotel guest here. Long-term parking at the airport is $10 per day. I stayed here night before flying out early in the morning and parked my car for a week with out any problems. read more

I had an outstanding stay at this Springhill Marriott suites. The overall experience was outstanding from hospitality to all accommodations. Very friendly staff and management that all catered to my comfort and satisfaction. I'll be remised if I didn't acknowledge the quality of the breakfast buffet. I have particularly enjoyed the freshness of the food and the overall ambiance; made me feel at home! I highly recommend this location!!! read more

Terrible if you actually want to get some sleep. The bed was so uncomfortable (and I stay at Springhills, Courtyards, Hamptons, Homewoods, etc frequently.) The air conditioner came on and off about every 2-3 minutes no matter what the setting was on. And I never could get it to go below 68 deg which felt really warm. The highway noise is annoying, but that's going to be a problem no matter what hotel you're staying at in the area. But the absolute worst was when anyone in the general vicinity flushes a toilet or turns on the shower it sounds like a T-Rex is storming through the room. I travel for a living and I usually don't have a problem sleeping in a hotel, but there were no zzzzzz's for me last night. On a better note....the staff was extremely friendly and helpful. I'd give them five stars! read more

I didn't give 5 stars because I barely spent time here so I don't really know what it's like, but it was perfect for my situation. United airlines was horribly delayed and I missed my connection. They refused to give me a voucher because the delay was weather-related but offered a discounted rate at this hotel. The woman at the counter checked me in and explained the shuttle times. I went to my room and immediately went to sleep. The bed and pillows were very comfortable, the thermostat worked well, and above all, it was quiet. I woke up 5 hours later and had to be on an early flight and the shuttle was very fast and took us all to our airlines. United airlines also messed up my second flight making it a stressful day two of travel, but if I hadn't managed to sleep that night I don't know how I would have survived. read more

I stay here very often and it's my favorite hotel to stay at in the Dulles area. The rooms are excellent and comfortable. The breakfast isn't anything to write home about, but it's warm and included. The fitness center is excellent and open 24/7 and has a few treadmills with personal TV screens. The internet here is the best I've ever had at a hotel. It's very fast and easy to connect. I often play online games while traveling and the internet can be a problem, but not here. The other thing I really appreciate about this place is the staff. On my first night there I was kept awake by the light from the fire alarm. The next day I had them cover the lights with duct tape. I must have stayed there 20 times since then. Every time I show up my room's alarm is covered before I even check in. EVERY. TIME. I never even have to mention it. The staff here are a credit to the Marriott brand. If you're in the Dulles area for business, I cannot recommend this hotel enough. read more

Our first stay here and it's a beautiful hotel! Very clean and modern! Plenty of electric outlets and USB charging places in the rooms. Friendly and informative staff. Hot tub and indoor pool are refreshing and big area with seating in the pool area. Basketball hoops outside and a grill for customers use. The put out a continental breakfast for people who have to leave before the breakfast time. Great place to stay and free shuttle to the Dulles airport. read more

For a mid-level hotel, the staff perform like an upscale hotel. Magdy, at the front desk was especially helpful. The breakfast was well above average from similar chains which I again attribute to the staff. read more

Love the hotel, Staff is great and if you meet Mandy at the front desk he'll do what ever it takes he'll make your stay feel special. Look at my picture am so happy to be here read more

Newer hotel very clean and convenient to IAD. Had the best night sleep here and enjoyed the separate living area. Front desk was Uber hospitable, helped me to wine, beer. We ordered in - O'Malley's pub nearby. Was able to charge it to our room. We will go back again next time in Northern Virginia. read more

This hotel was absolutely perfect for my parents. There was a major issue with my parents flight and we had to find a hotel last minute since they were not able to take the flight. Magdy was a true angel and helped my parents get a hotel room as well as helped with special requests to accommodate my parents. The hotel was very clean and the rooms were a good size. Breakfast was a great plus! I can't stress enough how amazing Magdy was. He was seriously made my parents who were stressed out by the day calm and relaxed. Very much thankful to Magdy in being our God send. read more

Very dissatisfied with this hotel. These people lost my mom's reservation and wouldnt admit to it made us feel like it was our fault and my mom was in VA alone and couldnt get a room there or at another marriott. The best they could do was sent her to a best western and when I asked details they said I should call. Very angry they couldnt do anything and left my mom hanging. We are loyal marriott customers and no one was able to help. Apperantly since the computer system doesnt show hotel made a mistake then it was our fault, I guess computer systems dont have glitches or make mistakes. read more

Clean rooms, nice environment and friendly staff. They had a nice breakfast that came with the room like the more "quality type" of motels do. Would stay here again. read more