First of all I'm a big Marriott fan and bonvoy business member etc. I used points to secure my room…read moreas it was only a one night stay before we flew out the next morning, early. I did not get any upgrade and I'm titanium elite, so that was unexpected. My room was ok. The towels were over washed and you just dread drying off to that sandpaper. They really need to up their towel game and provide luxuriously soft towels. The shower is great and then the towels just suck. The bed was comfy but the headboard had some serious damage. The coating was rubbing off which became sticky and was trapping my hair and pulling it out. The room would not cool. We arrived at 6pm and the thermostat was set to 72 yet the room was 77?!? We set it to 66. At 3am it was only 72. By 6am it was only 71. The AC kept turning on and off. I don't know why it turned off when it NEVER reached goal temp. We had dinner in the restaurant which will be a separate review. However- the lobby restaurant is what you use when you're dining- and the bathroom was absolutely ATROCIOUS. It was so bad- I went straight to the hotel desk to inform them of my disgust. The women's bathroom had three overflowing trash cans- filled with paper towels and fast food/takeout cups and bags etc. The first stall was in use, so I tried the second one- nope. FULL OF DIARRHEA. The third stall, ALSO FULL OF DIARRHEA. The fourth stall had a toilet seat cover on and was full of used toilet paper. Why are the automatic flushers not flushing? The last stall also had some lingering toilet paper but at least did not have chili corn brown diarrhea in it. I was afraid to touch anything since there's a diarrhea epidemic on the news. So you can see why I ran straight to the desk to let them know their cleaning was non existent. What a complete lack of oversight by the management. Is this the reputation that JW Marriott wants??? I let them know the bathroom was a health hazard and an emergency and needed attention right away. Their apology was weak, saying I could go upstairs to the second floor to use the restroom. I told them I'd rather go up to my room on the 14th floor. Their response was disappointing. They did clean up the bathroom, as I checked while using it after dinner, before going to the mall of America. The concierge lounge was a nice perk with my loyalty status but on Friday and Saturday it is closed other than for a bowl of fresh fruit, a mini fridge of sodas, bottled waters and a fancy coffee/tea machine. They don't even let you in to access the candy. Parking was easy. We self parked which is $27 plus tax and there's an elevator that takes you straight to the lobby. We enjoyed the easy access to mall of America. The gym looked spacious, with lots of equipment. The indoor pool has no hot tub. There were screaming kids running around the pool so we decided to forgo it. The restaurant will be a separate review- it was great. The lobby bar looked good- a little different food menu than the restaurant. The room itself, 1413, had a large spacious barroom and a nice lounge chair. City view was meh. Appreciated the Nespresso machine with the complimentary bottled water. Small mini fridge. Robes appear nice (we didn't use them). The bathroom soaps were great! They didn't smell too manly like most hotels. Pillows were the best thing in the room. Bed was pretty good too. But the room was too hot and the towels were ruined. I did appreciate their QR code where you can order room service or amenities such as champagne, local beer trip? Cheese board, dessert, a teddy bear etc- that's a really nice option for stays more than 1 night (needs 24 hour advance notice). I would not stay here again. This mall area has multiple other hotels and I believe the intercontinental at the airport is the nicest hotel in the area. For a JW Marriott, I was verydisappointed.

This is my favorite hotel in Minneapolis! I wont stay anywhere else now after my experience here…read more Great staff, easy parking (not like another place I stayed at!) and its connected to the mall. My only regret is not staying here longer. I wouldve skipped the marathon in Duluth to spend more time here!!!

Stayed for a week at this property, clean rooms and friendly front desk staff. They also offer…read moreunderground garage parking which is a bonus in the winter time. When I made the reservation the Hilton site claimed the rooms had a Keurig coffee maker but when I got to the room it didn't have one. The front desk told me that they only had them on certain floors but when I asked them to get one for me they did. I'd stay her again.

My first (and likely last) Home2 experience…read more Have you ever noticed how a poor first impression will make every subsequent flaw seem that much worse? So it was with my recent stay at the Home2 Suites in Bloomington, MN. I tried to check in via the Hilton app but got neither a response nor a virtual key, so I went to the front desk where the front desk clerk, Natalie, was very helpful. She said that the app sometimes "seems to get overwhelmed" and gave me two keycards. Opening the door to my room on the top floor, I was greeted by a wave of hot, humid air. The thermostat was set to 65 but it was 75 in the room. I also noticed the footrest by the sofa, which was badly worn and had what looked like a cigarette burn. It could have been sitting on the side of a road with a "Free!" sign attached to it. Back down to the front desk where Natalie explained the thermostats were motion-activated ("more sustainable," she said) but told me how I could override that, which I did. After setting up my computer at the work station, I sat down into a task chair that was far too low to allow me to work comfortably. I thought an adjustment would fix things, but unfortunately it was already as high as it would go. Back down to the front desk where the clerk apologized, but said all their other task chairs were the same style, so it wasn't likely that changing out the chair would help. Sigh. Cranking out a little work before hitting the sack, I found two documents I wanted to print out, so I copied them to my thumb drive and headed down to the "business center," only to find that the hotel had put physical locks on each and every USB port. Again, the front desk clerk apologized but wasn't able to solve the issue for me. My work-around was to email the documents to myself and print them from my email but I really don't like the security risk of logging onto (and putting my passwords into) public computers; that's why I carry the USB drive. Another sigh. Morning came, along with a welcome a shower before breakfast. However, the water saving feature reduced the stream to little more than a trickle - a trickle I stood under far longer than if I'd had a robust stream of water that would have allowed me to be in and out quickly and still feel completely clean. Heading to the sink to brush my teeth, I spotted someone's hair in the sink. Long and black, I knew it wasn't mine. The included breakfast on the first day was the high point of my brief stay. Good selection of both hot and cold items, and a chance to see the other guests. That made it pretty clear that this hotel (and probably the Home2 brand) skews younger. And the way they label things around the hotel reflects that. Three cereal choices were labeled "Sweet," (Fruit Loops) "Heathier" (Raisin Bran) and "Healthiest!" (Granola) We can debate whether high-fat, high calorie granola is really healthier than raisin bran (especially when served with skim milk) but to me, the labels felt like a parent telling their child what's best for them. Maybe it's a generational thing, but I know enough to make - and own - my own choices. The location is convenient to lots of shops, stores and restaurants and not far from Highway 35W, so in all, it's probably fine if you're just on a vacation or only need to check a couple of emails at the end of the day but if you're a serious road warrior and often have to use the hotel as your de facto office, this one isn't the place you'll want to be.

Radisson Blu was perfect for a car-free weekend at Mall of America. It's directly attached to the…read moremall and close to the airport -- especially ideal during the blizzard we arrived in. Our room was freshly updated, spotless, and we were lucky to check in early thanks to accommodating staff. The onsite restaurant/bar and easy access to mall dining make meals convenient, and the airport shuttle is a great perk. The layout of the hallways can be a little disorienting, and I wish microwaves were available in the rooms -- especially for a quick weekend of leftovers and convenience. Overall, a comfortable and well-located stay!

was woke up at 0830 after arriving around 0400 by what I'm assuming was housekeeping, even though I…read morehad the DND on my door? not only did she use her key to loudly knock on my door but then opens it and it slammed on the bolt causing a LOUDER bang!! Do better

Purchased a spring afternoon tea. It was in the lobby which was easy to find, but it isn't the most…read moreexciting spot since there's some light traffic with guest checking in/out and from the connected businesses. There is a great selection of teas, they bag their own loose leaf. The teapots themselves are a good big size. The selection of savory food was so good. My favorite was the tomato crostini with burrata, parmesan,and garlic. The price is about the same as other afternoon teas. The peach tea was also the best. The staff were super attentive and nice.

I had such a fun experience at The Chalet Pop-Up at The Westin Edina Galleria! The interior is…read moresuperbly decorated. It was cozy, festive, and completely transports you from the usual restaurant scene. It's such a fun way to switch things up from your regular go-to spots and makes the whole night feel special. The atmosphere was quiet but still comfortable, and the staff truly went above and beyond. They were attentive, welcoming, and made the best espresso martini I've ever had! It was perfectly balanced, smooth, and strong in all the right ways. Even better, the prices were surprisingly reasonable for the quality of food, drinks, and overall experience...especially inside The Westin Edina Galleria! Highly recommend checking it out when it comes back next year or for the next pop-up!

I stayed here for five nights and enjoyed my stay. Kathryn…read moreat front desk was great! She checked in via text twice during my day and responded quickly to a minor issue I brought up. On another occasion I brought up to staff that there was dirt being tracked in the stairway and onto the landing area of the carpet and it was taken care of by the time I got back a couple hours later. The room, one bedroom, was nicely laid out. Bath vanity nightlight is a nice touch. Nice, hot water too. It was really cool to have two types of pillows on the bed and the pillowcases actually tell you if they're firm or soft. Bed was very comfortable. I found the room to be quiet other than a little road noise. In the little kitchen, it would be nice to have something other than powdered creamer for coffee (could have the little containers of creamer that are available at the breakfast counter. And the only spoons were large spoons. Breakfast had some nice options with staff constantly refreshing items. The make your own waffles are always a treat. Only a couple of negatives. The Monday-Wednesday "social" is a nice idea, but it's really just one or two little nibbles. Nothing else. And the with bathroom fan is very noisy. I did mention this to staff. Overall a great option in the area.

This is our 4th hotel to live in during the past 12 months (I'm a travel nurse) ! This hotel is…read moreclean, homey and staff are so welcoming ! They accommodated my requests to be at the end of a hall (I'm a night shifter) and my preference on charging my card for the room weekly). The kitchens are well stocked with dishes and utensils. The internet is super fast and the other amenities (business center and pool/hot tub) and working and nice. They have hot breakfast every morning and is free. There is a restaurant at the neighboring hotel that even offers room service to us here at the Staybridge. They also have frozen pizzas (that are actually really tasty) that they will make for you right here in the hotel.

Fast shuttle, bed and breakfast rate included a voucher for all four of us with great options…read more Would stay again.

Well, Keyania the receptionist was really nice when she checked me in. Downside, there was only one…read moreelevator out of three working, the door handle to the hotel room was hard to open, and the sheets were itchy, though the fitted was softer. Thank goodness the HVAC unit was working. The next morning, a lot of people were waiting for the elevator. Again, only one elevator working. I believe the maintenance guy's name was Aldo. He kindly guided us to the service elevator and went with us down to the lobby. Awesome service. Thank you. With the hotel only having one elevator working, esp with a home hockey game going on in addition the the American Legion Auxiliary hosting a leadership training course today, it was a doozy trying to get to our rooms. The food was great during the seminar, and the service at the bar was great. Thank you. The final night there, I did go down to order dinner (supper), and ordered "rooted vegetable farrotto", but what I got wasn't was described on the menu because it was supposed to have butternut squash, sweet potatoes, parsnips, red onion, kale, and Italian faro, but there were peas and carrots, no kale or parsnips, and I wasn't sure if the other orange square was the squash or sweet potato in addition to the carrots. The waiter returned it for me and I ordered the roasted rooted vegetables, which was what I originally wanted, but saw the other dish listing faro and Parmesan. The other dish was way better because I could see all the ingredients listed. Thank you, Hyatt. The bed was hard on both nights. I was tossing and turning and could only stay on one side before my hip would hurt. Customer service and food were great/good, but overall stay was not. Sorry Hyatt. I tried to give a positive review.

I stayed this hotel while in town for work. All staff that I encountered were friendly and…read moreprofessional (front desk and shuttle driver). My room was spacious and stocked with two bottles of water. There were a decent amount of outlets and lighting. Fitness center was spacious and room for multiple guests to utilize. They lost one star from me for the slow draining shower. Also, breakfast is not included in your stay.

I've stayed at this hotel for maybe a few days already and I was here for work-related purposes…read more This place was nice for the amenities mainly the nice little bar , they have a fitness room too with plenty of meeting rooms as well. They do have a shuttle to the airport and the Mall of America but they seem to be pretty picky about when to get service for you. I ended up walking to a bus stop that was only half a mile away which I guess the bus didn't want to do. They do have a Starbucks inside as well. The rooms were very clean and I love the amenities featured. There's plenty of parking as well as well as a parking garage behind. Not much for breakfast since it's a little bit pricey so you're better off going out of your way to grab some food elsewhere. There's even a Denny's next door too which isn't a bad option but it's not my option I would go with first. Overall, I thought it was it a average hotel worth checking out.

What a beautiful hotel! We stayed here for a girls night and it was amazing. We all had a great…read moreexperience. We were surprised to walk in to see a full size kitchen, full size couch, and huge dining room table! The space was bigger than what we have at home. The kitchen was stocked with anything we needed if we wanted to cook but we ordered in and it was nice to have all the plates and silverware there. We appreciated the filtered water throughout the hotel. That's one thing that is always missing and we forget to bring. We enjoyed working out in the gym, it had everything we needed so we got a good workout in. The pool and hot tub were very nice and clean. Breakfast included was delicious. They had a lot of options, more than a typical hotel breakfast. Seating was busy but we were able to find a spot for all of us and mingled with other guests at the hotel. Locations is right across from the mall of America, we can see everything from our room. We are mn residents so we didn't feel like we needed to visit the mall but it's perfect for anyone visiting and loves shopping! There are so many other restaurants nearby, walking distance if you are looking for something close. Can't wait to come back!

We travel to MN a lot and stayed here for the first time and we won't be staying here again…read more PROS -Close to airport and Mall of A -Comfortable bed -Kitchenette -Very modern hotel -Friendly staff CONS -No restaurant on site -One bedroom suites are very small even though it has a kitchenette, the room is still not very big -Bathroom counters are not big, the bowl sink takes up way too much counter space -Couch does not face TV -Bath towels too scratchy -Shower head not good -Pillows too squishy -Parking is ridiculous, unfortunately this hotel is located right next to two popular restaurants so it's almost impossible to find a spot during dinner time. They also share it with the AC Hotel next door. Yes, they do have a parking garage but who wants to do that and half of it was closed off when we stayed there. This is a huge factor for us staying here. We've definitely stayed at nicer hotels here and I think I'll stick with the Home 2 Suites up the street when we come to MN.

I stayed at this hotel property since it was a short walk to Normandale Lake Park here in…read moreMinneapolis, Minnesota. It was a good stay. Thanks to Hotels.com, where I booked my hotel room at the Hampton Inn Bloomington East. Hampton Inn is a good name hotel brand that's owned by Hilton hotels, I believe. Fast forward when I arrived here via Uber from the Mall of America after a day of shopping and things. I stayed here for a night and it was comfortable and pleasant. I arrived here around 4pm on a Friday afternoon and got checked in. The front desk counter Service here was pretty good and got checked in within five minutes. The check out service was non existent since I left the hotel around 6am and there was a hotel key lockbox, so I just dropped the hotel key in there and checked out the complementary hotel breakfast before I was on my way. It was only one night and enjoyed a few of the hotel's amenities, namely the ice machine and the aforementioned complimentary breakfast. I choose the hotel because of its proximity to Normandale Lake Park, which was around a mile walk from the hotel. I enjoyed the lobby and it was fresh and clean. The hotel room I got was a king bed. I probably paid about $149/night but that was okay, since I wanted to be close to the park. The hotel room itself was good and typical. It was clean and had all the basic amenities most hotels in the industry has. It was a typical hotel room that met expectations and was a good stay. Everything worked in the room, including the TV and the shower. No problems during my stay and it was good. The overall experience here at this Hampton Inn hotel in Bloomington, MN was good and nice. I feel like Hampton Inn is a good place to choose for your hotel needs. The brand is owned by Hilton, I believe, so you'll be in good hands. The room itself had a mini fridge and a microwave in the room. Getting else was standard. It is cool to be lounging in the room, eating dinner, while watching TV. Something cool and nice about it while traveling away from home. The room itself was clean and everything worked the way it should be. The complimentary breakfast was hit or miss. It just depends on what you enjoy in a good breakfast. I did enjoy unlimited self service orange juice though. Had about 5 cups of it before I left the hotel to Normandale Lake Park. The king bed was quite nice and very comfortable. Got in a decent amount of sleep and felt moderately Refreshed for the day ahead. Definitely enjoyed the stay here at this Hampton Inn location in Bloomington, MN. Whether your stay in Minneapolis is business or pleasure, consider this Hampton Inn hotel to be your place to stay and thrive. While Hampton Inn does cover the basics of a full service hotel, it doesn't have everything like many of the fancy ones do. Prices here are reasonable per night and the location is in a nice neighborhood away from the downtown area of Minneapolis. This Hampton Inn hotel is located in Minneapolis, MN. It's about a 15 ish minute drive from the Mall of America in Bloomington. Like many hotels in the industry, they accept major credit cards thru direct bookings on their website or through 3rd party websites like Hotels.com. They are physically located at 1234 Main Street, Bloomington, MN. As far as parking goes, they have parking here for hotel guests. Not sure if they do long term parking for other people but probably a money make for certain. Not sure about Minneapolis' public transportation options, but best bet would be to check out what routes are needed to arrive at this hotel, whether it's coming from the airport or wherever your origin destination may be. The hotel is in a nice quiet neighborhood of Minneapolis, so you can be sure that you have a good reason to come to this Hampton Inn and have an enjoyable stay, whenever the need arises. Consider the Hampton Inn hotel as your home away from home when you visit the Hampton Inn. It was a nice stay and hope to return again when my future travels permit me to do so. 5.0 stars for the overall experience, namely the location to Normandale Lake Park. 4.0 stars for the service and 4.5 stars for the room comfort. Support local! A+

The front desk was nice and efficient upon check-in unfortunately that was the only positive aspect…read moreof the hotel. Leaving after one night. In need of an update or at minimum a thorough cleaning throughout. Room smelled like cigarette smoke. Bathroom baseboards dirty with dust & hair. Needed to iron. Iron but no ironing board. Front desk quickly found one but it's broken & doesn't fold down.Usually have good luck with Hampton Inn's. Pretty disgusting.

We stayed at this hotel while spending two days at the Mall of America, and its biggest advantage…read moreis definitely the location. Being within walking distance of the mall made it easy to come and go without worrying about parking or traffic. The hotel itself is older and could benefit from some updates. Our room was functional and clean, but it showed its age. The air conditioner also appeared to be loose and was barely secured in the wall, which was a bit concerning. Overall, we had a decent stay. While the property could use some renovations, the convenient location and reasonable price make it a practical option if your main goal is visiting the Mall of America.

We did a staycation weekend and chose this location based on convenience, amenities and price…read more Check in - Super easy, staff was helpful and nice. We had no problem finding parking and got the room we wanted with top floor request. Location - Easy to find from major highways and close to MOA. The skyway was an easy walk across the street and entry to Mall. Amenities - Pool area was freshly remodeled. Not a super exciting space, but clean and had plenty of towels. Water a bit cold in middle of winter and a ton chlorine are the only knocks. Breakfast - Plenty to choose from, ample seating and well stocked. It's not the JW or Radison Blu attached to the mall, but it's the next best thing if you're looking for that kind of convenience!