Really nice hotel in a perfect location. We stayed here for a wedding. The staff did an amazing job with the welcome gifts for each guest. They also helped with giving us directions for the rehearsal dinner (in the restaurant downstairs), snack selection was great as well. We loved the rooms as well. Nice area outside of the bathroom to do hair and makeup. Also the blackout curtains were fantastic!!! read more

A fantastic location! We really enjoyed our stay here. It was centrally located for our weekend visit, walkable to everything on our list. The hotel was clean and quiet. Rooms were nice. Nothing special to note. As I expected for the hotel indigo brand, beds were comfortable, rooms had everything we needed and were of decent size. There was a great restaurant on the ground level. We had access to dining here as hotel guests. As a diamond elite with ihg, breakfast was included with our stay. A great perk! This hotel offers greener stay which i don't see to often in the states but I do wish every hotel offered this. If you choose not go have your room cleaned, you place a hang tag on your door the night before. In exchange for no cleaning, you get 500 points. Parking is in the garage attached. You can pay with the hotel and get in and out privileges or self park and pay per time you are parked at the various rates. read more

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Tucked into the heart of downtown, this boutique hotel is where vintage soul meets modern swagger. Turquoise pops against warm wood tones-- velvet couches, glass tiles, and modern retro carpet, it all feels both playful and polished. The rooms feel like a retro rebooted downtown hideaway, spacious enough to twirl in (yes, go ahead), with bold patterns, sleek furnishings, and a splash of attitude in every corner. The bed? Big enough to make you forget your plans (and maybe your name). Sleeping in the room feels like drifting off in a Wes Anderson dream with blackout curtains. The bed is cloud-level plush--crisp white sheets with just the right amount of weight, like a hug that knows boundaries. They are connected to the Star Bar and Bistro, aka, circle of charm--a round, velvet-clad bar where the cocktails are smooth, the lighting glows like a secret, and the conversation flows softer than the jazz drifting from the speakers. The stained glass lights shine like jewelry from the ceiling, casting warm mosaics across polished wood and half-empty glasses. Here, the bartender remembers your drink, the seats swivel with old-school flair, and time forgets to check the clock. It's not just a bar--it's a quiet celebration in the round. As always IHG, t's not just a stay. It's a well-edited escape. Cheers! read more

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This was a great nights stay! We were up on the 16th floor with only one above us. I have no idea if someone was above us this night, but it was very very quiet in the hall and above and below us. We could hear the tram as it came through but either it stops running or the bed was better than I thought because I did not hear anything or have anything wake me up until the morning. There are double shades on the blinds. Blackout for sleeping and then privacy ones so no one can see in but you can still have sunlight in during the day. One of my favorite things about IHG hotels are the soft, warm robes that are in the rooms and this stay did not disappoint. The bed was huge and very well made. I appreciated that there were two different types of pillows (soft and firm) for us to use as well. The bed was super comfortable as well. If we needed anything, we were able to just text the front desk if we needed anything. If it was an "emergency" we also had the option to call if needed. The staff were all very friendly and quick to make our stay as great as they could. Next time we're in town we already plan on staying here again. read more

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We had an incredible experience at Hotel Indigo. Please stay here when you come to Minneapolis! From reserving the room to check out, everything was seamless. There's a parking garage attached to the hotel which made for easy parking (LAZ Northstar Ramp), an elevator led us right to the lobby. There were infused water and mocktails by the front desk, and coffee and tea set up in another hallway. We were given a complimentary bottle of Fiji water when we checked in, a posh touch! When we got to our room, I got a text to my phone from the front desk with a welcome message and to let them know if we needed anything. I just quickly sent a text off with anything we needed and we got it! I asked for Nespresso pods, since we only had one caffeinated and one decaf in the room with us. We had them up to us in 10 minutes! The robes were plush and comfy, and available for purchase in the hotel lobby shop. I loved the hygiene products they use, they were crisp and fresh scents. The hotel was beautiful, and there's a bar and restaurant in the lobby. I wish we would've had a chance to try it out , but there were so many places we wanted to try and we were only there one night. We already decided we're staying here again in the future, so we'll have a chance to check it out next time! We were also treated well being IHG rewards members, we got a lovely room on the 16th of 17 floors with a decent view. Next time, we're opting for the city view for an even better view! read more

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Check in. Very very amicable friendly engaging front desk. Property, updated and new. Rooms. See pic. Modern. I would like more plug ins please. Rooms lacked enough 120 v plug ins. Beds. A bit hard for he. Pillows a bit hard. Air conditioning. Great. Hot water : omg blew me away with pressure and heat. Had to turn it down. Best in the country. 7 stars. read more

Hotel Indigo Minneapolis Downtown - Beautiful hallway. Pretty Not the new age black! - Hotels Near Me - Minneapolis, Minnesota

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Wow. So impressive. The staff is absolutely lovely and the hotel is beautiful. I believe the person at the front desk name was Eli. Absolutely amazing. Informative, welcoming, and very helpful. I also went for a bite and sat at the bar. Had the privilege of being served by Kyle. What an amazing guy. Such elegant and high-end and top-shelf knowledge of all the food, drinks, AND downtown. His suggestions were on point. He knows how to upsell and has great taste. He is a gem. Rooms were lovely. Robes warm. The only thing for me personally that I would improve are pillows. I love big, even huge pillows, but if they are down pillows. These were big, but rock hard. Otherwise everything was amazing at this hotel. They even kept my ice packs in a freezer and also mailed a letter for me. Thank you all. read more

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Really great hotel. The bar and restaurant had a super cool vibe and the workers were amazing. The rooms were also very clean and nice would definitely recommend. read more

This hotel is located in the heart of downtown Minneapolis. The rooms are very modern and clean. The highlight of the room is the nice Nespresso coffee machine, so if you're a coffee drinker you will definitely appreciate the presence of this machine with 6 different capsules the only down side is the absence of a desk in the room, so if you're planning to work from your room, you will have to make other plans. . I will definitely stay here again. read more

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Madison the front desk representative was amazing. She was extremely knowledgeable and personable. She made the stay worth it for sure. Thanks for suggesting the upgraded corner room. The room was absolutely gorgeous. The mix between vintage and modern really spoke to me. The natural light was a plus being that I like to woke with the sun. And it brightened the room in a way in which artificial lights could not. The room was spacious I have zero complaints. The bed and couch was super comfy. I love the teal blue phone in the room. Also like give a round of applause for the daily turn down service. Ughhh! Nothing like resting in a nicely made bed after a long day. The bathroom was so cute look like it's ripped right out of a magazine or a Pinterest post. I also like that the room offered a vanity. The hotel does offer breakfast and is convenient located to a number of restaurants and bars. For this hotel to be located in the heart of downtown is very quiet. No unruly guests. A pleasant stay! Parking is in the garage off of 7th. It's attached to the hotel so it will for sure guide on where to go. read more

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Omg this hotel is absolutely the cutest! The rooms are so nice, clean and cozy! I love the decor and all the neat little features! From the comfy robes to the Nespresso in the morning it was a delight! 10/10 read more

Hotel Indigo Minneapolis Downtown - Decor - Hotels Near Me - Minneapolis, Minnesota

Great location downtown and walkable to restrooms and there is a running bike path down by the river. Beds are comfortable. Love the nespresso machine in the room. Mini fridge is also in the room. read more

Hotel Indigo Minneapolis Downtown - Hotels Near Me - Minneapolis, Minnesota

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I have mixed feelings about this hotel. On one note, the rooms are very nice and modern. I love the nod to the building's history with the telephone they use in each room. They are designed to operate like old phones used 30 or so years ago. Isn't that cool? The staff at this hotel are also very friendly and will go out of their way to ensure you have a good stay here. The attached restaurant is also surprisingly good even if it's a bit pricy. On another note, I definitely had some problems while staying here. My first critique is that the rooms are quite small compared to other hotels in the Twin Cities I have stayed in. I get it, it's Downtown, but I've stayed in other downtown hotels in other cities with more spacious rooms. Think the Kimpton St. George Hotel in Toronto, Canada as an example, or the InterContinental Toronto Centre. My room was also quite smelly. I don't know what the smell was (it wasn't because of someone smoking), but I had to call for a housekeeper to spray some sort of perfume to block out the smell close to midnight. It worked to be a temporary solution because for whatever reason, the smell came back. Not cool for a luxurious hotel like this one! Also not cool was the fact that water was shut off to the entire property for nearly two hours without my knowledge. Luckily, I had already taken my shower and freshened up, but I feel for those who needed to use the washroom or shower for any purpose. Even a simple piece of paper slipped underneath my door would have made a big difference! I did receive bonus points for the inconvenience upon complaining to the front desk about this, so I do appreciate the effort made to make things right. I probably won't stay here again because I often stay in other hotels when in the Twin Cities. If anything, I would rather stay at the InterContinental MSP Airport over here, where the rooms are much more spacious, modern, and cleaner with better service. read more

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Excellent location, friendly staff, about 30 minutes after I checked it they reached out via text to make sure I didn't have any questions about which was great! The room was the perfect size, very clean, and very comfortable. The bed was amazing! I actually checked the mattress tag to see if it was one I could purchase. lol. I highly recommend a stay here. read more

Hotel Indigo Minneapolis Downtown - Art in the hotel room - Hotels Near Me - Minneapolis, Minnesota

From the moment we arrived and were greeted at the front desk . . . we experienced a great vibe and easy, positive interactions with the Hotel Staff. Our beautiful room had great city views and was clean, quiet, and fresh, with nice linens, and a comfortable bed. We dined-in and enjoyed the cool ambiance, good drinks, and excellent food at both bar(s) and excellent service there as well. Upon arriving home, I discovered I accidentally left a pair of jeans in the room. Doug and Clem, at the front desk were helpful and put me in touch with Wriel, the Supervisor of Housekeeping, who promptly returned my call and had my jeans shipped to my home. Hotel Indigo, Minneapolis is beautiful and hip with excellent staff who strive to make your experience extra special. We highly recommend it. Michèl B read more

Do not stay here! Locks are aren't latched properly, night shift staffed untrained, and manager is extremely petty and rude. My family and I booked about 7 rooms during our stay and one of them said the bolts did not latch when locking the door. The front desk said that because the hotel is newer, they have been finding that some of the other rooms were not locking correctly either and that some of the door locks were built incorrectly - definitely a concern for safety. The first night, we got stuck in the elevator after returning from a concert. We didn't realize at the time but admittedly, we acknowledged after the fact that there were too many of us that went in at the same time. Once the elevator closed, it tried to go up, stalled, then stopped completely. We were stuck for maybe 30 minutes until the firefighters got us out. Although this was our fault, there really was no care or sympathy shown by the new staff who had stepped in for that night shift. When we got out, they didn't say anything to us and seemed more annoyed than anything. The firefighters had to shut off the elevator and restart them, so for a short time there was no way to get upstairs. After our stay, I left a response and the manager responded by accusing us of "raving" in the elevator when in fact we simply were fanning each other to not pass out due to being stuck in an elevator and being in a hot elevator without air condition. If it wasn't for those fans and everybody staying strong, someone may have passed out or worse, so I don't appreciate the manager's accusations and lack of concern at all. Only positive thing I could say is how nice the front desk attendants were. As for blocking us from booking again, thank you for doing us a favor as we are never staying nor recommending Hotel Indigo ever. Do better. Thanks for reading and hope nobody ever experiences this. read more

Hotel Indigo Minneapolis Downtown - Manager's passive aggressive response - Hotels Near Me - Minneapolis, Minnesota

This hotel is nothing short of first class! The rooms are great, the food is excellent and the service is stellar. I will definitely be back! read more

Good: This hotel is good for the cheap price, but nothing to rave about. It is in a good location right in the heart of downtown. Bad: The connected restaurant Star Bar charged my card $206 for 2 orders I didn't place and no one alerted me to the "error". They provided zero transparency or honesty about their mistake. I just so happened to check my account and saw the extra charges. The restaurant staff refused to speak to me about the fraudulent charges and told me the hotel front desk would take care of it. When I asked them why they didn't notify me immediately after swiping my card twice they refused to answer. No one was willing to admit the way this was handled was inappropriate and unprofessional. The only thing they kept saying was "the charges will drop off of your account 1-3 business days." I cannot say for certain that the staff members were discriminating against me but I have a sneaky suspicion they were. They did not feel the need to talk to me or explain the situation because I was not considered "a person of value." Overall the staff was unhelpful with resolving the issue and acted as though it was not a big deal. The hotel manager Madison offered me a "free drink" to make up for their error which is nothing compared to this type of inconvenience. She was timely in her response back to me but was unable to provide written proof that the charges were only temporary authorizations. She suggested I speak to the restaurant manager again in case they "may have more experience with the credit card reporting system and may be able to provide a better understanding of the system." All in all this ruined my experience at the hotel and Minneapolis in large. I felt unsafe the entire time staying here. I would not recommend Hotel Indigo based on my experience and treatment. read more

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The lobby smells like actual poop, the staff is odd, and the elevator is shady. I'm not sure what's up with these bathrooms, but the lobby smells like someone lit up the bathroom. I've only had odd interactions with the staff and it made me uncomfortable each time. Don't get me wrong, the breakfast staff are the best people I've ever met at a hotel. Therefore, I'll give one more star. Lastly, the elevator says only 6 people per ride and it shakes like crazy with just two people in it. I'm not sure if it's correlated with all the construction happening in the hotel, but it does not feel safe. Oh I almost forgot, they start construction at 6am so beware. You WILL hear it in your room. Also, it is extremely hot in the rooms. You can't get the temp to change even if you put the fan on high. read more

Mandy at the front desk has been amazing! She is so kind and super personable. She assisted us with scheduling another night and a late check out. read more

Hospitality and welcome is off the charts! Lewis met two road weary travelers for a late check in with kindness and an upgrade that made our weekend. Thank you for the conversation and seamless check in. read more

My husband and I just stayed 11/10-11/14 2023 and we had a wonderful time. The staff was amazing and handled a ton of check-ins with ease. They were very accommodating and friendly, made us feel really at home. Thank you for the great experience and we look forward to staying there again! read more

The location is good, safer side of downtown, but still very close to popular main streets like Hennepin Ave plus they have AMAZING on site security, BUT BESIDE THIS I WOULD NEVER SUGGEST ANYONE TO STAY HERE! They have Roaches, rats and mice. The halls on hotel the side smell like moldy water moth ball basement. The plaid on walls look old fashion and ugly. The carpet doesn't match the plaid on the walls, the rooms are very small no tubs only showers. The hotel staff is very messy, you can hear staff having personal unprofessional conversations about using dating apps to hook up with hotel guest. Staff also has unprofessional conversations about guests situations while there are guest in the lobby. This property needs some professional staff training, the restaurant food is nasty. The bar area looks old, demonic and scary. If you have an professional standard, and prefer and updated model look I would NOT suggest this hotel. The unprofessionalism of staff is a MAJOR TURN OFF! read more