Had a great stay at the Courtyard Pittsburgh. Was in town for a weekend of baseball and location was perfect. Quiet rooms, comfortable beds/pillows, awesome location in the Cultural district that has cafes, restaurants and coffee shops. But most of all smiling friendly staff and helpful staff. When a hotel has staff that genuinely take a interest in the quest that speaks volumes. Thank you Courtyard Pitts staff for the great stay. read more

Rooms were spacious and clean and it was convenient to the convention center....HOWEVER, When I first checked into hotel room 819 my AC wasn't working. They Sent the maintenance there three separate times. I had asked if they would change my room but they told me they had none available. After 5 1/2 hours of waiting I finally demanded a new room and they switched me. I shouldn't have had to wait 5 1/2 Hours and then get to a breaking point to demand a new room before they accommodated me. Clearly after 5 1/2 hours they couldn't figure out how to fix it. The other person I was traveling with had a room with broken thermostat so she was stuck freezing in her room and had a broken hair dryer and yet Another person also had issue either no ac working in his room but I'm not sure if that was resolved. Additionally, a coworker was trying to help Hotel staff trap a mouse that ran across the floor in the dining area. Additionally let me caution anyone who has a city view. The noise through the night was extreme. I was unable to sleep as people yellowing, screaming and extremely loud music was playing. For a few nights it finally settled at 2am. Last night it was 2:30 am and I had to get out of bed to see what was going on. I counted at least 10 police officers on the street directly in front of hotel and a mob of people. I have no idea what was going on but definitely would not consider this a safe place to walk at night. During the day all there are homeless everywhere and people strung out on drugs. Heavy marijuana smell. Very sad and would not return. read more

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Came here on a business trip for a week. Housekeeping came DAILY. Great location, plenty of restaurants on the same street, but a very small loading/unloading zone. There's a tiny Starbucks in the back lobby, very limited menu. The gym was spacious, empty every time I went. No microwave in the room, but there's one in the lobby. My toilet wasn't flushing when I arrived, but luckily I ran into the maintenance guy on my way down to the lobby and he fixed it quickly. The floors are very creaky, so you can hear the people above you and in the hallway walking. And The shower has a moldy smell, maybe mildew. But overall pretty decent for the price. read more

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I stayed here for New Year's Eve and what a great location!! It was just a block from a lot of the First Night Out events, including multiple restaurants. The hotel room was spacious and I loved the room's high ceilings. The bathroom could use a little facelift, as it still has an old (stained) tub. The hotel has a courtyard and fitness center on the third floor. There's also a bistro cafe on the main level, which serves coffee drinks and breakfast fare. Overall, I had a great time staying here and felt welcomed by staff. Valet parking is available for about $40 or there's a garage 1-2 blocks away. read more

Checked in, was given room with someone else's dirty used tissues on the floor next to the bed. Room had a ripped shower curtain that smelled like mildew and a ripped pillowcase. Spoke with reception, they said they would replace the shower curtain, pick up the dirty tissues and do a "deep clean" so we left housekeeping a nice tip. Came back, tip was gone but dirty tissues were still there. Upon checking out, we mentioned that housekeeping never picked up the dirty tissues, and the receptionist rudely told us that we would need to talk to housekeeping then. Disgusting, dirty, rude. We're Marriott members and have not been to such a filthy, run-down Marriott before. read more

Courtyard by Marriott Pittsburgh Downtown - Someone else's used tissues in "cleaned" room - Hotels Near Me - Pittsburgh, Pennsylvania

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Allergy suffers rejoyce! This hotel is pet free. Perfectly clean. The best Courtyard I've ever ever been to, by the way. The rooms are very upscale. The bed was comfortable. There's a big support staff. The location of the hotel is terrific. This is now my go to spot in Pittsburgh. Courtyard, thanks so much for being pet free! You should put that more prominently in your advertisements. read more

Perhaps I'm more used to Courtyards in the South ... where there is some room. Indeed, I was a Marriott rewards guy long before it was popular. While this property is fine, I felt like I could've saved some cheddar and stayed at La Quinta with the same comfort level. The location of this place is prime, which is likely why they charge Ritz Carlton prices for Holiday Inn Express accommodations. The bar of soap in the bathroom reminded me of a sliver of Lifebuoy (I was raised in the 70s). The shampoo, conditioner and bath soap, on the other hand, were large-ass bottles situated in the shower. I must say that I am SO PLEASED that a hotel FINALLY puts its money where its mouth is when it comes to "preserving the environment." And, you know what I mean! On one hand, many properties encourage you to reuse your towels and so on. And then they bring in a boatload of tiny shampoo, soap, mouthwash and lotion containers. Go figure. (Thank you, Marriott, for not being like the imbeciles who were protesting meat at Market Square while one objector was wearing LEATHER shoes!) The front desk here is cool and easy peasy. We had to climb a few stairs to get to our room, which was odd, considering our room was on the 8th floor. The property contracts with Pepsi, which means your late-night soda run will suck like the Great Depression. All of that said, this was a decent property. I'd stay here again, but I'd raise some hell about the extra stairs and crappy hand soap. ;-) read more

This is a really nice Courtyard! If you want to be in the Cultural District or near the Convention Center, you can't beat the location. Market Square is about 1/2 mile away. The building is old but rooms appear to be freshly renovated. I was on the 9th floor and my ceilings must have been 15' high! That meant my room was full of natural light - just gorgeous. I personally did not hear any street noise or noise from other guests but I was staying during the week. My room was clean, comfortable and had everything I needed to work, rest and make myself presentable. During Covid it appears that the restaurant is closed, but breakfast & coffee are available at the connecting Standard restaurant. My breakfast there was pretty awful (super limited options as well) but there's almost nothing open nearby for breakfast or coffee. Dinner is another matter with dozens of cool places within a block or two. Staff was great - really friendly and helpful. I'd happily stay again. read more

Courtyard by Marriott Pittsburgh Downtown - Hotels Near Me - Pittsburgh, Pennsylvania

We checked into room 528 for three nights. It was a basic noisy room facing the inside courtyard. There was a very funny chemical smell in the room made it very difficult to sleep through the night. The window was small and the room was dark. We opened the black out curtains and put on all 6 lights yet it still felt difficult to see. Our king bed was comfortable, the water pressure was good, And the air conditioning worked well. We didn't have housekeeping and we had to keep going down to replenish tissues, toilet paper, towels, cups .... We had a bottle of soap, shampoo, and conditioner in the bathroom. We didn't have moisturizers, cotton balls or any other toiletries. We wanted a central location in the Cultural District . When we checked in we were told that this was a walkable city and that everything was a few blocks away. Restaurants, theaters, and the convention center were walking distance. The strip, Andy Warhol Museum, ball parks,Point State Park were about a mile in different directions. During the night we heard conversations through our vents. At 7 o'clock in the morning the doors around us slammed and we heard talking in the hall. At 7:30 the smoking and screaming started in the courtyard. I was surprised at how unfriendly the staff was. When we walked in the morning and in in the evening nobody looked at us or acknowledged us. There wasn't any complementary coffee or water. We had a small old drip coffee maker with a couple of paper cups. We purchased our own coffee and water that we kept cold in the refrigerator. There didn't seem to be a pandemic here. Staff & most guests were not wearing masks indoors and we got out of an elevator when people got inside without masks. read more

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The lobby and staff were very friendly. However upon walking into our room there was an extremely strong smell of cigarette and scent mixed which I didn't like especially having a toddler. But other than that the stay was pleasant. read more

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It didn't take long for me to realize this place deserved one star. Pulled into the parking lot only to be aggressively greeted by an employee screaming at us for parking in the lot so we could go check in. He kept repeating that it was for valet only and I said ok great I'll pay when we check in. Nope apparently that wasn't good enough. He started going off about how this was his lot and nobody would disrespect his lot and only he gets to give permission for who parks in his lot. Yep that was enough for me. We got back in the car, called corporate, got refunded, and I will never be back. read more

If you want to get an Uber, good luck. Their nighttime valet is on some power trip. They will tell your driver to leave when there is nobody else wating to use the valet. There are plenty of other establishments in Pittsburgh that work with the drivers that are there to pick up their guests. read more

I stayed at the Courtyard by Marriott in downtown Pittsburgh for a few nights recently. Pros: The staff; kind, quick service and friendly. Valet was quick Location (many great restaurants right outside the door) Safety- you need a key to enter the lobby Rooms- the rooms were really nice, seemed very modernized and clean. The beds were comfortable Cons: I did not enjoy the shower pressure Your only option really is to do valet so it's an additional charge you might or might not be anticipating The hotel got noisy at night which I was surprised by due to COVID On top of that I did feel like everyone was getting off on my floor which made me wonder if they put everyone on the same floor. I've never been on an elevator with so many people since COVID which was a little odd COVID- because of COVID there is no room service or any food options available other than ordering in or from the little stand next to the front desk which only has chips and microwavable meals. Overall it was a pleasant stay. The staff really goes above and beyond. One thing to note is in the lobby I dropped $10 pulling out my valet slip. On my trip back in the guy stopped me and gave me my money back. I at some point knew I had misplaced it, but had no clue where. I was really impressed by that. read more

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We checked in late on a Wednesday night in July and had prompt service by the desk clerk. Because we had the Bonvoy app downloaded, we were able to check-in online and just had to pick up our room keys (with Bonvoy app we could also use our phone for room key). Parking is valet at $32/night. There is parking available nearby in the convention center as well as the parking garage down the street at $30/night. We chose to valet just for ease. There is no bell services so be prepared to bring your own luggage to your room. We were on the 9th floor and for the most part didn't see anyone else. Our view was just of a small courtyard area but mostly looking at other rooms windows. We didn't mind as we were literally just sleeping there and not spending time in the room. My husband and i have spent most of our life in the hospitality industry so we inspect every room we go into down to stripping the beds and checking for bed bugs. We found the rooms to be very clean with no concerns. We used the app to communicate with the front desk when we needed a hair dryer (not in the room) and a shaving kit. We all lap used it when we needed the car brought around. I would suggest giving them a 10 min head up before you get your car. The resort is not operating fully due to covid restrictions, which means there is not dining available in the resort (as of July 13,2021) and there is currently no daily housekeeping. If you need extra sheets or towels you can just call down to the desk and they will do contactless drop off. The Standard market and pint house is right next door. One can grab coffee in the morning from there and food later on during the day. Friday and saturday nights though, it becomes very club like with very loud music that pours into the lobby area. read more

I loved everything about this lovely hotel. The decor was wonderful and the building itself has a historic look. It is by far the best Courtyard we have stayed in EVER!! The location of the hotel is extremely quiet and relaxing. It is within walking distance from a lot of great restaurants. One morning, I was able to walk over the bridge to the Andrew Warhol museum which was outstanding. The Pirates stadium is nearby so you can walk there without any problems. The staff were really friendly. Every single person I encountered made me feel welcome. Shannon is a SUPERSTAR and was especially helpful to me. She has excellent customer service skills. The rooms are super modern and the mattresses are wonderful!!! I would definitely stay here again. read more

I was up in Pittsburgh for a conference that was planned near the Convention Center and was looking to spend less per night than what the conference hotel rates were. I booked elsewhere for a much lower rate and was thrilled it would have been only about half a mile away as I prefer getting some movement in before all-day meetings. Another friend/colleague who had different meetings had booked for a week at this Courtyard and reminded me that Pittsburgh could be quite cold during November. She had booked a year prior and received a great rate per night. We decided to share since several of her nights she was covering on own and this place was only a block away. I'm grateful that I did switch over as it was ridiculously cold in November and was close enough to the Westin & Convention Center. Other attendees had choice of also the Omni Penn which was further (and some even took Uber due to how cold). When I arrived to the hotel, I had discovered that my friend was not there though she flew in the day before. Apparently when she had arrived passed midnight, she learned there was plumbing issues and along with other guests, be moved to another hotel. The plumbing issue was addressed but I then saw her message to me asking me to let her know when I arrived as she had to repack and switch back. Fortunately the front desk attendant was very professional, pleasant and friendly. I had to show that my friend who had made the reservation did indeed want to allow me permission to check in. Initially I was just going to wait in the lobby but after sitting on the couch and saw I could either watch TV or read the newspaper available, I realized that I was also exhausted since I had left my house wee early. I did get to provide my ID, credit card, rewards number and receive the keys. Overall, the room was nice. I thought it was spacious even with two full beds. When my friend arrived, she said the place she just left had much larger rooms. There was table desk and a cushiony chair and ottoman which was useful as the room was missing the valet foldout piece that I'd normally stick my suitcase on. I let her use the chair and I simply used the space in the corner. There was a mini refrigerator but no microwave (I believe there may be a public one near the lobby). The armoire allows you to hang your clothes yet I had a long dress for the Honors Dinner so it dragged at the bottom of it for days. Still was fine with that. Day I was checking out, they were going to show split costs for bill. I was there for 4 nights and with the split, the bill was much higher than what she thought it should be. She was going to speak more in detail with her email from booking her original reservation. She had heard at the other hotel, some sharing how much (or actually much less) their reservation was so this was pretty mind boggling. Overall, nice location especially near the Convention Center. Many restaurants nearby, can walk to the river and see the bridges. Place is clean, nothing extraordinary, no special amenities though the staff were all friendly. The hiccup of plumbing issue and reservation cost which ended up being more than what it would have been with Conference rates were reasons not higher rating. read more

Courtyard by Marriott Pittsburgh Downtown - Good size room - Hotels Near Me - Pittsburgh, Pennsylvania

I always hate staying at downtown hotels (any city) and you get nickel and dimed for everything. While this chain/hotel was not different, it was not quite as bad as I'm used to. For example, I had to pay to valet park there, but it was incredibly convenient. I pulled up on Thursday evening/late afternoon - right to the curb/front door. I only had a couple bags as I was staying just one night - but it was nice all the same to hand someone my keys and not worry about finding a spot and walking a distance with my bags. The hotel did not look promising from the outside. I guess there's not much you can do in downtown Pittsburgh to improve curb appeal. At least it was not at a bus stop or have bums hanging out nearby. The check in desk is a few steps inside. There were 2 clerks working so I didn't have to wait at all. The lady helping me was quite pleasant and efficient. Within 3 minutes I had my key and was on my way to my room. When I opened the door to my room and I WAY SURPRISED. The room was huge and rather elegant. Granted, I'm used to staying at these types of chains of hotels - Marriott, Hampton, Holiday Inn, etc. So I have been in nice hotels. But to have a large room with new fixtures at a downtown location - I just didn't expect it. There was a fridge in the room and coffee machine. Shampoo and conditioner - no lotion. The TV worked well - Directv I believe - and most importantly, they had NFL network so I could watch Thursday night football. The room (711) was very quiet. I don't recall really hearing anyone else on the hall. I requested a wake up call and it came as ordered. Check out again was easy. The only bummer was that I called down ahead of time and requested my car be pulled - but the message never got to the valet so I had to wait after check out for my car to come. I also found the valet and his long, blond, loose, man bun a little disturbing. I guess it's different strokes for different folks. I would definitely stay here again and maybe try out the exercise room next time around. read more

Courtyard by Marriott Pittsburgh Downtown - Rm 711 - Hotels Near Me - Pittsburgh, Pennsylvania

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Hotel and rooms are nicely updated. However the hotel offers NOTHING of what is advertised as a 'Courtyard'. You have to eat at the restaurant next store. No complimentary anything no matter what your status is. And you can't bill it to the room because it is a separate business, even though there's an inside door connecting the two places. Frustrating because the staff tells you that 'breakfast is served next door from 6:00- 9:30 AM'. Also, be prepared for some of the staff at the restaurant to clearly not like all the hotel patrons in the restaurant. That said, Paige at the restaurant was incredible, courteous, and a natural problem solver. The Courtyard also offers no coffee in the lobby so you pay $5 for a cup at the aforementioned restaurant. Overall, the Courtyard offers very little of what Marriott claims and publishes what it should have available to guests. But, it does have friendly staff, clean rooms, and hot water! read more

The front desk staff was friendly and helpful. They should have on their website that they do not have onsite dining. They use the restaurant/bar next door as their restaurant but they do not have control over it at all. They closed at 8:27 am on a Saturday morning for an event. There is nothing within 10 minutes for breakfast. They do have space dedicated for a restaurant at the back of the first floor. They have a cool outdoor garden area on the 3rd floor. I do like the safety measure of key control on the elevators. I wish they would offer both Cole and Pepsi products. Not everyone likes Pepsi. The ice machines are broken (they say closed for cleaning- but the sign is extremely worn). And the sign says broken on 8, so we went to 7 it was broken too. The tub is extremely deep. The water pressure is decent and heats up quickly. I am allergic to lavender so the fact they have these in the shower that cannot be removed is difficult for me. My eyes are swollen and very itchy. I love the huge windows and love the city view. They use the space well. read more

Not even worth close to the price we paid. Aka - waaay over priced. The "alternate" cheaper parking option was closed and the charter school a few buildings down was letting out upon our arrival. Kids were running around everywhere and the handful of valet parking spots were being taken by very rude, ignorant folks picking up kids. The hotel, nor the valets didn't seem to care that paying customers were left out having to drive around the block 5-6 times waiting for the insanity to end. The parents parking in the valet spots were feral and not to be messed with. All that for a $38 valet spot finally. One out of three employees were professional and seemed to appreciate their job. The rooms were ok, a little outdated. The shower was in bad shape. Sadly we were too afraid to use the shower because of the stained tub and large amount of mold and mildew. Aside from being close to many areas of interest, this hotel isnt a good choice - never again for us anyway. read more

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Clean room with high ceiling. The high ceiling in our room made the room feel very spacious and comfortable. The location is good. If you're a light sleeper you should ask for a room that is not on the Penn Avenue side of the building. read more

The #1 thing this hotel has going for it is its location if you are a sports fan. It is literally within 20-30 minutes, walking distance, to all of the major sports venues of Pittsburgh. We were here in early September to attend two games at PNC Park so the walk was very pleasant. The hotel is located in the "Cultural District". Lots of food and drink within walking distance also. If downtown, with all that entails nowadays, isn't your thing there might be better choices. We always stayed aware of our surroundings and had no issues but they are present. Staff are very friendly and helpful. Couldn't have asked for more in that regard. Our issues are with the facility/room itself. An overnight stay is not cheap. Averaged a bit over $300 a night. Valet parking alone runs $36 a night. When I was a kid and we were lucky enough to stay in hotels (motels in those days), it was common that hot water temperatures fluctuated anytime someone turned on a faucet, flushed a toilet, or started a shower. I thought this problem had been solved with technology. Apparently not. It was common while taking a shower that more than once the water temp would increase to very, very hot. So much so that you would have to try to ease around the flowing shower water to turn down the temperature in the shower. It seems to me that a modern hotel, a not inexpensive hotel, and one sporting the brand of a major hotel chain should have this fixed. Rooms are spacious and comfortable and, at least ours, at night (on the 4th floor), was very quiet. Easy to sleep. It is a hotel showing it's age. Some room inspection and a bit of upkeep, however, would largely negate much of this. A bit of rust in the bathroom that could be painted over, and a stand alone vanity mirror whose glass is jaggedly chipped around the exterior are examples. (The hair plastered to the ceiling above the bathroom sink is another but I'm assuming housekeeping just missed it from the last occupants. I'm hoping it hasn't been there too long.) The negatives I've mentioned weighed against the positives, especially the location and staff, and balanced against the cost leave this hotel a 3+. read more

This was first trip since COVID-19. I was not prepared to pay full price for a room without housekeeping. Yes, except for arriving to a clean room, house keeping never re-enters your room to restock anything, vacuum, nothing. We had to go to the front desk to get clean towels, washcloths, soap, and toilet paper. The staff was polite, no issues there. Although, our bill was wrong and we and our friends were to be placed near each other. We were spread out over 3 floors. read more

Courtyard by Marriott Pittsburgh Downtown - Trash can - Hotels Near Me - Pittsburgh, Pennsylvania

I stayed at the Courtyard Downtown for three nights- I enjoyed my stay and would absolutely stay here again. However, I found some of the service to be uncharacteristic of a Marriott (see below). Pros - Great location, close to the Megabus drop-off, convention center, and bars/restaurants. - I had a large corner room with high ceilings and of natural light looking out onto Penn Ave. Very comfortable beds/chairs. - Fridge with a legit freezer (and ice tray!) - I received 500 Marriott points for waiving housekeeping. - I ate breakfast downstairs (a la cart) 2 out of my 3 mornings and the food was good. I also loved that they offered different blends of Starbucks coffee, including blonde/Veranda (my favorite). Cons - I specifically requested a room with a microwave before I arrived, but my room did not have one. - None of the rooms have safety deposit boxes, which I found to be odd. They do have them available for use at the front desk, but not all of the staff seem to know what to do with them (insert the key and open the box?). - The floors in the rooms are very creaky, and also have the black stains that other reviews have mentioned. Sounds from other rooms, including bathrooms travel very easily through the air vents. I was also able to hear sounds from the hallway. My biggest complaint however has to do with the inconsistent customer service that I personally received. First and foremost, many front desk staff members appeared to be college/grad-school aged (young to mid 20's). Normally this wouldn't phase me, but I felt some staff were not as professional towards me or others close in age. I also found two female staff members at the front desk to be particularly unfriendly. For instance, when I attempted to retrieve my belongings from my safety deposit box, one female attendant behind the counter completely ignored me and wouldn't even look up- I could see her computer screen and she wasn't doing anything, and she would also check her phone. The valet/bellhop attendant standing next to her finally asked what I needed, and he then looked at her to respond, but still refused to acknowledge me, and instead told the him to go get someone because she "didn't know what I was asking" or "how to do it". The attendant who eventually came out was helpful and I interacted with her several times throughout my stay. She seemed annoyed to help me, but would then be very friendly to the next person after me. Other staff members were very friendly and helpful, though. read more

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I have loved staying at the Courtyard Marriott in Pittsburgh's cultural district. Great locations with many restaurants options nearby. Highly recommend taking advantage of the valet service- only $32 a night, which is reasonable for the area and parking nearby can be hard to find. Also try to request a street-facing room for great downtown views. The back rooms face the convention center. read more

Courtyard by Marriott Pittsburgh Downtown - View from our room - Hotels Near Me - Pittsburgh, Pennsylvania

Absolutely filthy, loud and inattentive staff....gross and makes me question Marriot. Worse still, my wife left a drawer full of clothes by accident. Called several times and no return call. The clothes have to be somewhere....even if they weren't found, call back. This place needs help. Unless the room is sub $50.....hard pass. read more

It's cold in Pittsburgh so it's super helpful there's a shuttle to take you somewhere in the blustery winter. Otherwise this is a regular Courtyard they could probably use a refresh of the rooms . . . and a liquor license. The Marketplace serves breakfast, but no dinner and no happy hour or late night drink. Otherwise, it's like most Courtyards you stay in. Paul Mitchell products in the bathroom. Handy interactive TV in the lobby to give you the weather forecast and let you explore the area. Quiet rooms. Pleasant staff. The location is downtown - you probably figured that out from its name - and in walking distance to a number of places to grab dinner but not exactly in walking distance to tourist locations. read more

Great location a quick walk from the market and cultural district. The staff was very friendly and helpful, and the valet was very quick if you choose to park here( although just a block up is a parking garage that is cheaper). The rooms were comfortable and a decent size, albeit, a bit creaky. The building could use a refresh and the elevators will pretty slow. They appear to be working on a liquor license and did not have much of a breakfast option. read more

In town at the convention center for a tournament, the Courtyard was a great location that was just around the corner. The staff was very helpful, and the rooms were nice - our 3rd floor room had 14' ceilings in their historic building! The room was clean and comfortable, and the building felt secure. I would SKIP the attached Standard Market & Pint House for breakfast. My 3 ("over easy") Eggs Made Your Way took 15 minutes to come out yolks broken and over-hard; my son fared no better with his breakfast sandwich. Toast was cardboard-ish dry white, not "Texas." The panhandler going about the space wasn't a bonus. Many other restaurants in the area made it easy to find better food. Exterior hotel noise was an issue - regrettably we faced Penn Ave which had a LOUD club across the street (and rowdy/questionable crowd till wee AM hours) - avoid that side if you can. Decent WiFi, but totally not worth it "premium" ... did better tethered to my phone. So - great stay overall, but skip the breakfast option. read more

Courtyard by Marriott Pittsburgh Downtown - Pint House Breakfast Menu - Hotels Near Me - Pittsburgh, Pennsylvania

This is a fave place to stay, Madison remembered me though it's been a couple of weeks since I stayed here last The other staff as well are welcoming and efficient with your check in Breakfast is great! Not very long to wait Close to several tasty and chill places to dine Rooms are clean and TV is large and there are even a selection of fermented beverages All this place needs is a bar and a selection of small plates for dinner I will return as long as I'm working here in town read more

I just checked into this hotel. Front Desk Attendant was the rudest I'd ever come in contact with in any check in process ever. He acted as if our showing up annoyed him. To top it off he wrote down the wrong room number on the key envelope and we had to go back when the key cards didn't work. This was our introduction to Pittsburgh. read more

Located in the downtown area, my family stayed here for a weekend for my sisters graduation from CMU. It's located on a very tight, narrow street so it can be a challenge to locate. You will need to do valet, which for me because I was only going to be there for the day 15 bucks. Not bad. The hotel looks very sleek and modern inside. Staff was very friendly and helpful. The room my family was in had two queen size beds. Very spacious inside and very clean. I was very impressed. There is a reason Marriott is number one in my opinion. Seems like theres alot of bars/restaurants across the street to check out. Pretty pricey I might say but you get what you pay for to stay there. read more

This hotel is in a great location right next to the convention center and is walkable to PNC Park, Heinz Field, downtown bars, etc. Rooms are clean with high ceilings and comfortable beds and pillows. The TVs are vintage mid 90s but who watches that much TV in a hotel room? The only negatives are the lack of free breakfast (though they offer coffee in the lobby) and the $22 rate per day for valet parking. Save your money and park at the city garage right down the street which is about $5 or so per day. They have a business center you can use to check your email, use the internet, price boarding passes, etc. free right by the front desk. All the staff was friendly too. I would stay here again in Pittsburgh if I can get a good rate. read more

Very clean hotel, with rooms that are updated. The location is excellent for easy access to events in the cultural district of downtown.

I booked several rooms at this Marriott location for a family event and we had an overall positive experience. The location was ideally located downtown and although other hotels in the vicinity of Smithfield Street were suffering from problems associated with the homeless and drug use in the Golden Triangle, this hotel's location was relatively safe and secure with clean dinner options and bars within 30' of the front door. I also can't say enough about George, one of the front desk staff. He saw to our every need and was polite, courteous and represented the Marriott brand extremely well. My only negative comment would refer to the lack of breakfast options. As stated by another review, the Standard restaurant is connected to this hotel but their breakfast options are extremely limited to bagels and small breakfast sandwiches and isn't ideal for families or those not wanting to drive to a full service restaurant. read more

Despite being a Marriott-brand hotel, Courtyard Pittsburgh Downtown's service and room qualities were not up to par with the Marriott standard but still charged Marriott price. I had a bad impression of this hotel before I even entered. I made a two-night reservation for a business trip, but I was stranded in an airport overnight because of cancelled flights. I called the hotel to explain my situation and asked to change my reservation, but the receptionist was not having it. She was completely unsympathetic to my plight and insisted me to pay for the night that I'm not staying. Eventually, I had to get my project manager to resolve this issue. Both the room and the lobby were not spacious, although that's understandable given that the hotel was in downtown. What's not understandable was the creaking floor throughout the hotel floor, which amplified no matter how light my steps were. Good thing that I was not living below night owls, but that would not matter because the AC unit was too loud to get a good sleep anyway. Why would a Marriott hotel have an AC unit that's louder than my grandma's AC unit from the 1980s is completely beyond me. Seriously reconsider if you decide to live here. Aside from sub-par room and service that are unusually low by the Marriott standard, note that the only available parking nearby will escalate the unjust price that you have to pay to stay in this hotel. read more

Courtyard by Marriott Pittsburgh Downtown - King's bed room - Hotels Near Me - Pittsburgh, Pennsylvania

Nice hotel in the heart of downtown Pittsburgh! Great staff-attractive lobby-Starbucks coffee!

The water pressure alone warrants a 5 star rating. I guarantee you've never experienced a power washing like this. I hesitated to get in when first turning on the water and closely examined the shower head for some kind of modification before getting in the way of those forceful jets. It appeared like it hadn't been tinkered with but if someone did, thank you kind sir. I took 5 showers in 2 days, would have taken more if my body could handle it. Having mentioned the water pressure, the rest of the hotel is very nice. It's exceptionally clean, and the staff were very friendly. The valet service was a nice perk, we didn't have to worry about parking. I suppose if I had to pick one thing to improve it would be the elevators. We had a few long waits in the afternoon hours but in the grand scheme of it all we'll stay here every time we come to Pittsburgh. read more

When I come to Pittsburgh on business I stay here exclusively because of its convenience to food, bars and ease of getting in and out. Everyone that works here is super helpful and and nice. I always enjoy walking next door or across the street for food or drinks. Just up the street is the wholesale district that has many great places to eat. A five dollar uber ride is all it takes. Rooms are clean, spacious and well decorated. The business center works well and there is a good place for breakfast just off the elevators. Nothing flashy or fancy but this place works for me really well!! I forgot to mention the free shuttle. Great idea. read more

Courtyard by Marriott Pittsburgh Downtown - Hotels Near Me - Pittsburgh, Pennsylvania

Nice hotel in Great condition, but super expensive. breakfast not included which is annoying. The "courtyard view". Isn't really a courtyard. It's more like a dungeon pit with some umbrellas. Pay for the upgrade for city view. Location is nice, but you better get the valet services . read more