1. Coushatta Grand Hotel

    1. Coushatta Grand Hotel

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    Kinder, LA

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    Coushatta Grand Hotel

    3.5 (8 reviews)
    ModerateHotels

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    Hampton Inn & Suites Jennings - Guest room

    Hampton Inn & Suites Jennings

    (26 reviews)

    $$

    I always book my rooms through the Hilton app because it's quick and easy, and I rely heavily on…read morereviews before choosing a property. This hotel surprisingly had 4.4 stars on Google and 3.6 on Yelp. We decided to give it a shot. We stay at Hilton properties often and haven't had issues. We checked in around midnight and needed to get straight to bed. As soon as we walked into the room, we were hit with a strong smell of cigarette smoke even though it was a non-smoking room. I paid the upgrade fee to get a room on the first floor near an exit door. When I went into the bathroom, it was obvious the shower had not been cleaned. There was a dirty, wet towel on the shower floor and the floor itself was filthy. We were only a few hours from home, so I skipped showering altogether. It felt more like a rundown motel than a Hilton. The bed wasn't much better--the fitted sheet kept popping off because it wasn't the correct size. We were exhausted, so we tried calling the front desk for help, but the phone just rang and rang. Does anyone even work here? Like I said, we needed to get straight to bed. Personal reason for why I wasn't able to go to the front desk when we arrived. On this trip alone, I stayed at four different Hilton properties and didn't have a single problem anywhere else. This experience was completely unacceptable. Pros: - Great location (right off the highway with lots of nearby stores) - The room itself was spacious - Despite everything, I was eventually able to get some sleep Cons: - Strong smoke odor in a non-smoking room - Shower was dirty with a used towel left behind - Incorrect bed sheets - Zero customer service Unfortunately this was my experience and I really wish it weren't this bad. This stay did not meet Hilton standards at all.

    Was pleasantly surprised by this hotel! Only lost a star because…read more 1) the elevator and hallways don't have AC which is tough in the summer 2) the hot and cold were mislabeled in our room shower, like turning it to cold made the water hot and vice versa, which took us a while to figure out!! With that said, the main reason for such a high rating is the breakfast. For such a quaint hotel in a small town I was impressed with the variety of options. A DIY waffle bar, various grab and go items, hot food, pastries, coffee and More! Plus all the staff seemed very pleasant

    L'Auberge Casino Resort Lake Charles

    L'Auberge Casino Resort Lake Charles

    (590 reviews)

    $$

    Checked in on Sunday night. I just love all the workers. Here are excellent and nice. The ambience…read moreis great. The drinks as well. And I'm still here.

    Um, pretty much every thing could change. No one there to help you open the large doors as you…read morewrestle getting in with luggage. No clear direction to the lobby to check in. Once you find it (not close to entry doors) there were 4 green lighted check in "registers" but only 2 people to check people in. So then you have to walk quite some distance to get to the elevators... find you no one is helping you carry the bags nor was there a cart to use. of course the room is very end of the hall, but not a problem. However, the room did have a fly in it. Not sure where it went. I then looked room service and there is what you have to scan QR code that brings up a website that doesn't work very well, so you have to reload it several times. Once over that hump there's only one restaurant that is open at 8:20 PM. And you can't order room service from anywhere else. What the hell? OK so instead of wrestling with the Bad website, I decided to go down and order to go. Mind you I didn't see that you could do this from the Room Room or the QR code website. I have to look it up on a different website. So I go down there and the single restaurant that was open was pretty unimpressive. After I ordered and paid for mine to go, I saw bug crawling across the counter. Once back in my room, there was a mosquito in there I mean again what the hell? As I ate the pad Thai, it really wasn't all that good so I don't even know how this place is making money except for the gambling. And there is a place to get money at every turn you make. I would like to never stay here again.

    Coushatta Grand Hotel - hotels - Updated July 2026

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