1. Paragon Casino Resort

    1. Paragon Casino Resort

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    Marksville, LA

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    Paragon Casino Resort

    2.4 (122 reviews)
    Open Open 24 hours

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    Bart V.

    Google Hotel was not what I expected as quality grade. Check in went smooth but when arriving at my room things went downhill fast! Room was not very inviting and was somewhat outdated. Air conditioning was mounted under windows and verrry noisy. Pillows were small for a king size bed. Wall recepticals loose and plugs falling out. Refrigerator sat on the soft padded bench instead of in cabinet where it belongs, that's a fire hazard. Bathroom was a complete catastrophe, the shower had no light in it and had to shower by a light recessed in ceiling 5 feet away. Soap dispenser in shower didn't work probably empty! Had to shower with shampoo. Water temp was barely warm enough to shower. We ate at Roxy's diner in casino and the food was horrible. Wife was complaining of stomach issues. Fried fish was super salty and muddy tasting. Onion rings were under cooked and was just a mess of under cooked batter. Casino was like a ghost town and machines not paying at all. Overall experience was underwhelming by far. Probably will never return!

    Gayla W.

    Stayed here for a work conference and woke up in the middle of the night 'cos I felt something bite me. It was a bed bug! I called the front desk and they sent a paramedic and 2 security guards up who proceeded to try to gaslight me into believing it wasn't a bed bug, even though I caught it and put it in a cup as evidence. They asked to see the bite, but it was on my back and I didn't want to take my shirt off around 3 men who were complete strangers, so they had me sign a paper saying I was refusing medical service. They eventually moved me to a different room, but I was too afraid to cover up after that, so I slept on top of the comforter with the lights on for the rest of my stay. The staff were indifferent and seemed annoyed that I complained. My supervisor contacted the hotel when I returned home from the work trip and they thankfully refunded our department for the last two nights, but it took some time until they responded. I want to warn you all: This place has a bed bug issue!

    How the room's toilet paper hardware was upon arrival in my room
    Steven G.

    I am currently attending a convention at the Paragon Resort. This is my first time attending a business/work related event there and the first time with overnight stays. I was completely perplexed upon arrival early Wednesday 3/20/2024 (at 11:07a.m.) the front desk clerk claimed that at that time they were only accepting check-outs. I mentioned I was a part of the convention, the desk clerk said early check-in would cost an additional $50, but a supervisor would have to approve a waiver. She didn't move, so I requested she check with her supervisor. Why should I have to request such? Where is the customer service at a resort? Another employee soon arrived and also said approval would have to come from a supervisor and the earliest I could get checked in would be at 1:30 p.m. I had my luggage and asked the latter employee if I could leave my luggage. She brought me to the secured luggage holding location, but I realized I would need items in the interim, so I decided against leaving my luggage. I had a break in my convention and decided to check-in. I found the same lady I initially dealt with who didn't listen to anything I was telling her. I stopped speaking and allowed her to ask me for registration items. Ex. She needed my ID, but prior payment was made under my supervisor's business credit card, which is what I was trying to explain to her. She made it difficult, but I allowed her to work it out through her process. My secretary informed me what to do to expedite the process before I left for the convention, but the desk clerk wasn't cooperative. I got the keys and had to ask for directions to my room, once again common customer courtesy. I returned to my conference rather than going to my room, since registration took longer than I anticipated. I finally got to my room, after 7:30 p.m. only to find the toilet paper dispenser was without the middle bar and a roll of toilet paper was stuck on the left side of the dispenser hardware. I grabbed the roll and the entire assembly came off the wall with the roll attached (see pictures). Additionally, the electrical outlet in the center night stand between the beds didn't work. I went to call about the condition of the room, only to find the room telephone didn't work, not even a dial tone. I was in shock that a resort maintained their rooms so poorly and that this was my first impression. I finally called the front desk from my cell phone the next day during a convention break, as I was settled in for bed the night before. After a 3 minute hold. I got a hotel representative, who apologized for my room condition and said the proper individual needed to hear my concern, so she transferred my call, because her department was reservations. A new person answered the transfer and said may I help you, but before I got her to hear me she hung up. I patiently repeated the process and was on hold for 4 minutes, spoke to the same employee in reservations and she genuinely apologized once again and transferred me for the second time. I spoke to an employee at the front desk who confirmed that the room telephone should be working and offered to send a technician to my room to help my stay to be more comfortable. I declined, as I would checkout the next day. She offered again to send a technician, but I declined. I said I wanted the resort to know I reported the broken bathroom hardware and the condition of the room, so the next guest wouldn't endure such subpar accommodations. Additionally, my room had no shampoo, only body wash and a small bar of soap. My refrigerator was off (warm temperature) when I arrived and had to be turned on. I expect more from a resort experience. Lastly, our convention food was great, however the lack of customer service was noticeable. A female serving the meat station at breakfast this morning 3/22/2024 stood there and expected each guest to tell her whether we wanted bacon or patty sausage rather than engage the guest hospitality. At lunch, there was unsweetened iced tea in a dispenser, but there was no sweetener available. I asked the staff for sweetener. He responded "what was put out was all they got." I have no future intention to return to Paragon Resort, there are too many other destinations that reach my expectations at a comparable. The convention feedback also included moving the convention to another venue. I guess I wasn't the only one dissatisfied!

    Gators
    Allen C.

    Wasnt planning on staying here but I got lucky and my sister hooked me up with a room. The bed is comfy and the rooms are really nice. The tub has water jets and passthrough window from the bathroom to the bedroom so that's pretty cool. So I dont know if it's the walls.or what but I could here people having sex either below me or in the next room. Glad the guy was quick. If I come back out here again which is pretty slim, I'd stay here. Plus it helps they are 5 minutes from my dad's house. Another thing, they have alligators in the lobby. They barely move but hey, they are there. I love the ice bar. Drinks will always be cold. I hate all the cigarette smoke, that is a big buzz kill to the whole place so be prepared to walk out stinking. I love the gym especially since I had it to myself. They provide towels and water. Cant best that.

    Champagne brunch !

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    4 years ago

    Place has really went down in some years. The Roxy's setup is a joke! Really we just enjoyed the atrium, but it's dead now.

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    3 years ago

    Hotel beds are comfortable but the casino has yet to let us hit a good hand pay. Never can get one over $1300.00

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    Ask the Community - Paragon Casino Resort

    Are there slot machines?

    Yes, plenty of slot machines available

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    Review Highlights - Paragon Casino Resort

    The casino also has many concerts and events on a regular basis in the Mari center.

    Mentioned in 2 reviews

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    Coushatta Casino Resort - construction=tight slots

    Coushatta Casino Resort

    3.1(180 reviews)
    59.6 mi

    This casino remains one of my favorite casinos in Louisiana, my most recent visit here with my dad…read morewas a time we'll both never forget. Playing early in the day is a completely different experience than playing in the evening, although this visit our play lasted more than 10 hours we left winners and had an amazing time and a pretty good meal prepared in-house at one of the host restaurants. This is a giant casino with a large variety of machines and tables and a super friendly staff - they continue to reinvest in this property to ensure it provides a wonderful experience in my opinion. This venue provides one of the only form of entertainment that you may leave with more than you arrived with if you treat it like entertainment and never invest more than you can afford to lose, as they say they didn't build these places on winner's so play conservative and within your means. I've been coming here for years and it never disappoints, one of the first things you'll notice when you walk through the doors is it's fill with the smiles of happy people. During my recent visit I looked at the RV Sites, I could see myself staying here for a few days or weeks when traveling to Louisiana to visit family and friends I can't think of a better staycation...

    I ordered a hamburger Steak Topped with brown gravy, caramelized onions, mushrooms, served with…read moremashed potatoes & broccoli. It was so delicious. I also ordered a cup of chicken and sausage gumbo. It was perfect. My friend ordered Crawfish Etouffée Traditional crawfish etouffée served with garlic bread & white rice. She also ordered the seafood gumbo. She enjoyed her meal as well. I definitely will stop by here again. The service was good our server was very kind. The ambiance was very relaxing

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    Coushatta Casino Resort
    Coushatta Casino Resort
    Coushatta Casino Resort - Cracked & sinking driveway entrance to " The INN" at Coushatta.

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    Cracked & sinking driveway entrance to " The INN" at Coushatta.

    Evangeline Downs

    Evangeline Downs

    2.6(20 reviews)
    41.9 mi

    I ended up stopping by this casino as a rest stop before going to Biloxi. I came here around 9am…read more The downside is that they have no places that are opened that are eat. The place also looks run down as well, but they are making improvements there as I saw them doing some renovations. Casino size is a good size. They have 1100 machines there and a good selections of old school lots, versus new school slots. They have a drink station of soda and a refrigerator for water. I ended up putting those to good use. The bathrooms were interesting as the town did have water issues down to the winter freeze. The toilets did not flush powerfully. They have a nice lounge for Emerald and Up, I tried to use my card to access the lounge but did not work, but a nice lady let me in with hers. It has a nice couch and private bathroom. I guess if you needed to go to sleep this is the place. I came on a Saturday and it was not too busy, but it might get busy at night, I am not so sure. My Gaming experience was I was having a lot of fun. I guess when you hit a jackpot over 2K you should be having fun. I also had some good wins at the casino as well as shown in the picture. I played diamond run and enjoy the game quite a bit. I ended up getting the bonus three times. One was a dud, one was alright and one ended up being a jackpot. The high limit room was alright. They have a different kind of top dollar as there was a Blazing 7 kind. I ended up playing the machine, however no luck. I had luck at Pinball. They have a nice and friendly staff as I was helped very fast when the machine broken. There was in particular that was broken and I ended up on it. The security and staff was nice as well and kept asking me for a drink, but I told them no as soda and water is okay with me. I came here on the 2nd visit, but did not have much luck. I am not so sure if it was because I was carrying over my losing streak from Biloxi at Harrah's. But I was losing really fast there that I ended up leaving in an hour. I would definitely come back here as a pit stop and if my wife comes with me she can at least rest at the lounge. Unfortunately, you can stay at the hotel, but it is for Choice Hotel so the room rate will not be comped.

    I will NEVER set foot into another Boyd gaming institution. I went with my mother on 12/26 you ATM…read moreMALFUNCTIONED, rebooted and debited $207.50 out of my account but didnt dispense my funds. Instead of fixing the issue i was told that although it was inside of the building they were not responsible. I was handed a phone number in Canada and the employee walked off. I should not have had to jump through hoops for 2 weeks to get my money back. I was 3 hours away from home. They saw everything on camera. They could've humored me and given me complimentary play and taken it right back. Instead I was treated as if both me and my money were insignificant. Here it is 1/12/27, 17 whole days later and my funds were finally returned after they completed the same investigation that was done that day that proved that the ATM MALFUNCTIONED and that their staff and facility needs a better protocol for situations like this. How do you open up an atm, retrieve a person's card, SMILE, hand them a phone number and walk off like its business as usual??? Do your self a favor, drive the extra mile and go to another casino.

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    Evangeline Downs
    Evangeline Downs
    Evangeline Downs - Taking My money!

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    Taking My money!

    L'Auberge Casino Resort Lake Charles

    L'Auberge Casino Resort Lake Charles

    3.0(595 reviews)
    94.9 mi
    $$

    Had a great overnight stay here. Check-in flew by, which surprised me. First that they had a…read moreline, and second that they got three of us through at once and quickly. I didn't think we'd make it through before the pool closed. I was wrong, luckily. They have an adults only pool and spa, and an open pool, spa, and lazy river. They were all relatively well kept, though there were multiple bottle caps at the bottom that we kept stepping on. The ones that were there the night before were still there the morning after. The pool staff were really nice. They had already run out of towels at the counters, and the guy went to get us some freshly cleaned ones from the utility room. Much appreciated. The rooms were very nice. We stayed in the king suite, very well laid out. Only complaint is they had a steamer and not an iron. Doesn't work the same, but oh well. The decor was nice, the bed was comfortable, the AC was rocking. Really enjoyed the room. Whomever stayed there previously not only changed the time on the clock, but set an alarm at an ungodly hour. Well played. The casino is a bit smaller than Golden Nugget across the street. The lower ceilings give it a smaller, cozier feel. No luck on the slots here, but we did get into some blackjack. Under the tutelage of Justin T. I now have a new favorite card game. I had previously stayed away from the tables. By the time we checked in all the restaurants had closed, so we didn't get to try any of the food here. The wait staff in the casino were not very attentive and did not return with our drinks. When we found the guy later in the same spot that we ordered in, he said he had been back and that we had left even though we hadn't moved since we had been there. Always fun catching the BS. So well I can rate the lack of service, I can't rate the quality of the drinks because I didn't have one. Maybe next time. Parking here is easy, there's a huge lot outside. They also have garage parking, which I prefer. Have your car out of the elements. Overall really good stay, would definitely come again.

    They have bed bugs and the service is horrible the bartenders are rude not to mention it is very…read moreslow to try to cash out

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    L'Auberge Casino Resort Lake Charles
    L'Auberge Casino Resort Lake Charles
    L'Auberge Casino Resort Lake Charles

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    Paragon Casino Resort - casinos - Updated September 2026

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