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    Covenant Home Care

    1.0 (1 review)
    Open 9:00 am - 5:00 pm

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    8 months ago

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    At Home Harmony

    At Home Harmony

    2.3
    (3 reviews)
    8.8 mi

    These folks called me, unsolicited. Bad connection for each call and constant break-ups. Poor…read moreexplanation of the services provided. Evasive with respect to our questions. They didn't seem to know how to set up a video conference (no zoom, google meet, Teams, or the like?). Was late for our meeting (and prolly forgot until I pinged them). Seemed apathetic, poorly managed, and unprepared during discussions. Very odd. Also of note: the rep who called me kept referring to their company as "At Home Care" (which if that is the case, I can see why they would change their company name -- At Home Care has terrible reviews on Yelp). The other review I saw for At Home Harmony (a 5-star review no less) looks like a sales pitch from an insider, but you be the judge. Another red flag was, the rep went right into a line of questioning about my age and medicare status (as if to line up future business) rather focus on the elder in my care. Too many red flags.

    They are unequipped to deal with Alzheimer's patients They never communicate when they are sending…read morea person over. The people who they send over have no clue what sundowning is. One attendant let my mom walk very far without her rollator, even though I'd just told her that my mom had fallen earlier in the week and had to get an x ray. The attendant was too busy on the phone complaining about my mom sundowning to catch that she was walking without her rollator. Another attendant brought my mom back with blood around her mouth and couldn't explain it when I asked questions. No wonder they've had huge turnover there.

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    At Home Harmony
    A small part of our wonderful provider team!
    A small part of our wonderful provider team!
    At Home Harmony

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    SYNERGY HomeCare

    SYNERGY HomeCare

    3.5
    (8 reviews)
    0.9 mi

    Matt at Synergy helped me in a crisis today! I am delighted to say he found me the help that I…read moredesperately needed in less than 30 minutes with care starting as soon as 3pm today! I will be recommending this company from now on! THANK YOU MATT!

    I regret hiring SYNERGY Homecare for my personal care needs. I only used them for two days and had…read morea very bad experience with the same caregiver. I felt that she was dishonest and unprofessional. Here are some of the reasons why I was dissatisfied with her service: - She asked me for money for gas and food, which I gave her out of kindness, but she did not offer to pay me back. - She took some of my cleaning supplies and kept commenting on a storage container that I had bought recently, without offering to pay me for them. - I left my wallet on the dining room table after I had taken some cash out of it, which I later discovered some money was missing. I reported this to Mr. Matthew Enderle, the owner of SYNERGY Homecare, but he referred me to his insurance company and also said that he would support me in court. - She came back to my apartment unexpectedly after I had reported her, and banged on my door, claiming she had forgotten something. This made me feel unsafe and harassed. I called the police, but they did not find her. I decided to press charges against her, but later dropped them because I did not want to deal with the hassle. She also failed to show up for a meeting with the police officer who took my report. I would not recommend SYNERGY Homecare to anyone who values their safety, privacy, and belongings. I think they should screen their caregivers more carefully and hold them accountable for their actions. I give them 1 star, because I have to. Instead, it should be zero stars. She never showed up to meet with the police officer who took my report. She also never returned the things she took from me or paid me back for them. She took advantage of my kindness and generosity. She asked me for gas money and food money, and I gave them to her. She also asked me for some cleaning supplies and kept on commenting on a storage container that I had bought recently, and I gave them to her too, thinking she would pay me later for the cleaning supplies. But she never did. I feel cheated and violated by this caregiver and by SYNERGY Homecare. They did not provide me with quality service or care. They did not respect me or my property. They did not handle the situation properly or professionally. This is my honest opinion based on my personal experience with them.

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    SYNERGY HomeCare
    SYNERGY HomeCare
    SYNERGY HomeCare

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    Covenant Home Care - homehealthcare - Updated July 2026

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