Worked with Dana who was a pleasure from start to finish. She ordered a particular sample I wanted…read moreand upon install, ran into a few issues but Dana and her installer Jon took care of them right away. Hallway turned out beautiful!

I couldn't be more impressed with Wilfredo Romero and his team who installed our carpet today. They…read moretackled a huge job, installing 2000 sq ft of new carpet and restretching another 500 sq ft, all in a single day! They arrived promptly at 8:30 AM, and communicated their plans thoughtfully. I thought for sure they would have to come back on a different day to complete the job-- but indeed they underpromised and overdelivered. They did an exceptional job taking care of our home. They protected wall corners and the bar to avoid damage. No seams can be visible anywhere! They left the place in immaculate condition. Very professional and went above and beyond to ensure we were happy with the job. Special thanks to Autumn, the sales rep who advised us on the carpet choices and pricing options. She was knowledgeable and responsive throughout the entire process. Also, kudos to Mark, the scheduler, who was knowledgeable, professional, and so easy to work with. The quality of their work and their professionalism exceeded all expectations. I highly recommend the entire Creative Carpets team-- Wilfredo Romero and his installation team (Romero Carpets, who does all of Creative Carpets installations) , as well as Autumn and Mark for any carpet or flooring needs! We will be back soon to replace the carpet on a different floor.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

I had carpet installed from this company. First off the contractor…read more cover my light switch. Then out of 9 closet doors they stuck one in the track knowing it wasn't right. They finally came this morning they did the light switch but they couldn't do the door. The company tells me your carpet was too thick. I informed them your contractor did this not me. She informed me we don't shave doors down. I responded with I have door all of them work except one. They refuse to rectify the situation. Now im going to fix the closet door and see them in small claims court. Bad thing about it is these Latinos two couldn't speak English. So I know they're illegal. Let me call ICS on this company.

Great prices! Took care of the pet stains and odors! Will definitely call again. Also have used for…read morerug cleaning. Drop off and pick up was very easy.

I needed just the stairway in my condo cleaned. All of the carpet cleaning companies quoted a…read moreminimum of around $100, so I settled on MasterClean as their receptionist was friendly. When they arrived, they said it would only take few minutes. About 10 or 15 minutes later, they were done. When I inspected the stairway, it didn't look all that much different than before they started. Some, but not much. So I mentioned this to the employee and he responded "That's because the carpet is worn out." I knew it wasn't worn out, as it is good carpet, and not that old. Then I showed him an area I had cleaned myself with a retail product and pointed out how much cleaner that spot was. He then said, "Okay, I'll go over it again." A few minutes later he was done. When I looked at the stairs, it did look a bit better, so I paid him and he left. It wasn't until later that day that I realized he had only done half of the stairs the second time. Now I'm stuck with an unsatisfactory job, and will likely be calling another company to come back ad re-clean the carpet. What bothers me most about this job is how the employee could claim the carpet was worn out as an excuse for a poor job. Seems like a bad business practice to me.

We bought some vinyl plank flooring and had an employee come to our house measure the basement an…read moregive us an estimate on labor to install the flooring. Install date came and the employees who came to do the install did an amazing job and worked with our schedule. Everything was done very well. We will be using Show Flooring again in the future.

This company had good prices and good communication. I bought the flooring and got it installed…read morefrom same company. Kevin and Gustavo were both very punctual, polite, and did excellent work. I couldn't possibly recommend this company more!

I had the pleasure of working with Jacob. He came out to my home, took some measurements and…read moreprovided pricing on several window treatments. He was courteous & professional. My husband & I decided on the Hunter Douglas Pirouette and Alta roller shades. They look beautiful & I am happy the project is complete. I will be going back to the store for one more project. Thank you Jacob for making my windows look beautiful & I look forward to working with you again.

Huge selection of flooring and more! This place has everything you need if you're looking to bring…read morein fresh flooring, tile and carpet. The folks here are pleasant, let us take home samples and they came out quickly to give a quote. Definitely recommend.

Delivered wrong bed when we clearly showed them which bed we ordered. We even went to the shop to…read moreconfirm the bed we wanted. Didn't even refund money and wrong bed didn't come with parts that were "included". Waste of time and effort. Left us furious because they still tried to charge us for a bed that we didn't ask for us. Power hungry people! Update: STOLE MONEY TWICE FROM CREDIT CARD, WILL BE PRESSING CHARGES!!!

Best service and furniture at great price they where so helpful and delivered and put everything…read moretogether

Very disappointing experience with this company given their years in the area. Walked in and…read moreadvised sales person that I really had no budget. He steared us toward quite mid grade carpet at best. When carpet was delivered installer advised that he wasn't sure we would have enough. Reality was that we did have enough for probably a closet or small room. After the install we immediately noted visible seams in the middle of the room and damage to the drywall base on new drywall in my sons room. We called Yanceys and the installer came back out and said that there was nothing he could do about the seams and that the carpet looked like "different color" to him. The salesman advised at that point they would get the manufacturer involved and that's the last we heard from them. Regarding the drywall we were advised to "get a quote to fix it and as long as it's not outrageous we will pay for it". I've never dealt with a company that just really doesn't care. Very disappointed and would not recommend them at all. I will not work with them again.

Just had Brand New Laminate Floors installed in my Kitchen...They did an Amazing Job...Can't…read morebelieve how Perfect it was...They even Cleaned up after themselves...I will never go anywhere else...The Floors are Beautiful...This is the 7th Time I've used them and have never had any issues...Thanks again

The owner, Bob, has an auto message that keeps popping up that he wants to help and to contact…read moreMichelle. She's the person we've been dealing with for 7 years and who allowed Jeff, the construction manager to leave my family room, bathroom and foyer with no baseboards over a year ago. Ripped out the first terrible ones they installed and now none at all.

Do not use FCA- they ruined $800 worth of Air purifiers because the vinyl flooring installer, Jose,…read more was too lazy to use the proper setup for cutting the vinyl planks and blasted the vinyl saw dust all over my bedroom and the air purifiers sucked up the saw dust like a vacuum cleaner. I have asthma. Nobody in their right mind would use those when the saw dust got into the motors. You cannot fix that by replacing the filters. Apparently John Fitz is an expert in air purifiers and what equates to ruining the air purifiers. John Fitz said they would only pay to replace my filters. Originally, Bill Stocky said the installer would have to pay to replace them. When I shared my receipts he suddenly had a change of heart. It also took three months to get a refund for the toilet they charged me to remove that was not removed by them.