I balked a bit when given the initial price for a plexiglass top for my vanity. However, not only was the turnaround time a few days (rather than the two weeks I was initially quoted) the piece was absolutely perfect. Edges smoothed as I had asked for, carefully wrapped, and they offered me the remainder of the cut piece. I declined, since I couldn't think of a use for it and I knew they would be able to use it. The women I spoke to several times, Sydney, was very kind, pleasant, and knowledgeable. The size is perfection and I am happy I went with the 1/4" thickness as was recommended. I would definitely be a repeat customer should I need anything cut in the future. Thank you, Regal Plastics! You are Regal indeed :) read more

Cover Your Pergola - Building Supplies Near Me - Kyle, Texas

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AMAZING!!!! I searched everywhere for someone to fix the hook on a piece of art- a one of a kind large acrylic box of butterflies. It took Regal Plastics to do the job. They were amazing and had to replace & then rebuild new hooks for my special piece. Thank you so much!! read more

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Juliana is a rock star! I needed a custom desk chair floor mat and she was quick to recommended options and different price points. Not inexpensive, but quality is good and worth the money! Highly recommend. She knows what she's doing! read more

Had the need of a structural support for the headliner in my 1965 AMC Rambler American station wagon so I thought of something in the lightweight plastics area. I had worked with Gator Foam board in my earlier architectural model making career and knew it well. However, my trip to Regal Plastics in Austin and discussion with Gabby Porco led me to purchasing a 4 x 8 sheet of Coroplast - a 10mm fluted polypropylene product. It is a lightweight, inexpensive & stiff linear cell product used mainly for signage. I think it will work well for my application. Couldn't be happier with the service, product, loading staff and my new friends at Regal!! read more

Amazing customer service. It is hard to find companies in construction-related industry that are responsive. Chaese writes back usually within an hour which is wildly above my expectations. We have used their custom-cut acrylic for a number of projects and they are on the ball. Brita read more

I called Regal Plastics thinking I was talking to San Antonio but I dialed Austin by mistake. I spoke to Julianna and she was so helpful, answering all of my questions. She promptly sent me the item I needed by UPS and provided me with a tracking number. What great customer service! I highly recommend Regal Plastic and Julianna! read more

Regal Plastics worked with me on several small jobs for my home with the same attention to detail that I assume they give their larger customers. They are fast, communicative and their work is of the highest quality. I look forward to working with them again. read more

Cover Your Pergola - New plastic shelving dividers to replace broken wood ones. - Building Supplies Near Me - Kyle, Texas

Awesome products, awesome staff. Had exactly what i needed and Ian met me outside very quickly to help me out. Super helpful and very fast thank yall so much! read more

I'm an artist, furniture maker, and educator here in Austin, and have relied on Regal Plastics for many years with great satisfaction. Ian and his gang are professional, prompt, and super knowledgable. They always have the products I need, and their machining services are always accurate and prompt as well. I highly recommend Regal Plastics!!! read more

I went into Regal Plastics looking for a 15"x18" price of clear acrylic. Ian the guy behind the counter informed me that they only sold by the 4ft sheet. Damn oh well I guess I'd have to keep searching. Just as I was about to leave he went to the back and found me a scrap that was just a little bigger than the dimensions I was looking for. For free. Thank you Ian. It nice to feel like people are willing to help ya out once in a while. What a nice experience I had at Regal Plastics! read more

These guys are great. I have done several projects with them. They are great to work with and have competitive prices. Call them first.

Worst customer service ever - both over the phone and at the counter. I was looking to spend thousands on some bulk Acrylic glass for a large art project. I walked in and the employees nearly had an argument about who was supposed to help me, as nobody wanted to stop what they were doing and attend to a new customer. The lady who "helped" me was clearly bored of her job and acted put out that she had to speak with me at all. I asked several questions and requested to look at some samples. She pointed at the wall where some samples were hanging and said "everything we sell is over there". I asked about another material that I saw on their website which was not on the sample wall - a big sigh as she went into a hidden cabinet behind the counter and shuffled around for a while before presenting a sample of the material (so apparently it's not all on the sample wall). I asked about another material that I saw listed on their website which was also not on the sample wall - she sighed and looked annoyed and informed me that it was special order and they had no samples for that material. I couldn't be sure if she was telling the truth or just didn't feel like digging through the hidden sample cabinet again. I basically said thanks and couldn't get out of there fast enough. I felt extremely unwelcome there in spite of being ready to spend a lot of money. read more

Plastic supply? Why would I need this place? Acyrlic and Coroplast - available in 4x8 sheets. What I use: - Clear Acrylic for custom picture frames - cut to size - White and colored coroplast corrugated polypropylene for art projects Looking for pre-cut plastic Signs? Ya know - the the signs you see everywhere during election season? Regal's got you covered. They've got stacks of pre-cut 20x24 white or yellow signs for a dollar or two per sign. You can take them to be printed at most sign and banner print shops. They also have Polygal and other great materials for home projects. Service here has always been excellent - especially being patient with me as I try to explain some crazy half-baked art project that I'm trying to make. read more

I called Regal Plastic to order some stock sheets of coroplast to make a guinea pig cage. They knew exactly what I was talking about and even cut the sheets to a specific size for free. There is a $25 minimum order here but the saleswoman worked it out and sold me two 90" x 48" sheets for $12.50 a piece. Unfortunately for the 9-5ers, Regal is only open Monday through Friday 8am-5pm. But they were really accommodating about having my order ready at 8:00am sharp. Pick-up and payment was quick and they helped me carry the sheets out to my car. Really great experience overall, not a single thing to complain about. I will consider them for future cage modifications and art projects too. read more

Disorganized phone service-On hold for 15 minutes and was asked about a dozen times what i was calling for. Poor turnover-NONE of my calls were ever returned and my order was a week late. Failed to follow instructions- they forgot to fulfill my cultist order TWICE and over charged me by mistake. Only reason they have 2 stars instead of one is because the one lady, Lisa, working there was very polite and apologetic for the poor service. Good job Lisa! read more

Awesome customer service and really pulled through for us in a pinch! Our project ended up looking beautiful and extra polished due to this signage. I worked closely with Derek (even though he was feeling under the weather, he made sure my order was being made in time! Talk about customer service) in getting 2 large P95 pieces cut and made to our specs for an event and it was a breeze. In the end, they ended up even delivering to our vinyl vendor downtown during rush hours, and that really helped me out time-wise! I would highly recommend Regal Plastics for any plastic/signage needs. read more

Went in to get some plastic to make a disc wheel cover for my time trial bike. I told them what I thought I was looking for and they guided me through all the options, the pros and cons of each option, and found some scraps so I could experiment before making the final purchase. Prices for what I needed, very thin ABS plastic, were way lower than I expected. I was in and out in 10 minutes and, even though I only needed to spend about $30, they clearly would have spent a lot lot longer helping me if needed. read more

Just one word. Plastics. Very good at what they do. Jesse on the phone was quite helpful in my search for one small piece of acrylic sheet, cut to a precise size. He pointed out that while they could do it easily, their minimum fee for such work was $25, and for that I could get two pieces cut to size. So I measured our outdoor menu board which had faded in the sun quite a bit. He offered a UV-coated sheet, at the same minimum price for the job which would be more resistant to sunlight and keep the menu underneath bright and colorful. A day or so later I got a call, and picked up two perfectly-cut sheets of acrylic, carefully wrapped and covered with protective film from Jesse in person, who was just as pleasant. Good service, good price, timely order completion, and a new addition to my YelpList of "Special Specialty Stores," places which may only do one or two things, but they do them damn well. read more

I have been a customer of them for the past 4-5 years, always a big smile and when there's no an smile on my next visit I noticed either there is no longer the sales rep there, or it is smiling!! Hahaha how good is that. Now the reason I am writing this review its because today they went beyond my expectations. I was looking for a custom structure for one of my clients and all the online "super good deals places" didn't haven't when I need it, and it was really expensive. I came by to Regal, and after a research of about 15 minutes, they were able to have all y a couple of days, for a lot less and is LOCAL, so yes this guys are the real deal. Thank you for your help!! read more

I recently added a cover for my pergola. My installer purchased the sheets at regal. Working with Ian. Installer was great. I then saw they were offering 20 percent off materials and special financing on Presidents' Day. Hoping they would make an adjustment since I would have waited if I had known since I was in a 30 day guarantee window for price. They did not make an adjustment said it was a one day offer which the ad did not say. Would suggest using Home Depot or Lowe's or other vendor that will honor 30 day price guarantee. read more

I found Regal Plastics through a referral from a glass company. I needed a very particular cut done in a piece of plexiglass to make it precisely fit my sewing machine. What great customer service! Multiple salespeople looked up and smiled as I walked in, and although there was a lot going on, I got immediate attention. They worked with me to figure out how to solve the problem and then made it happen right then and there. This business has my business for all projects going forward. I appreciate old-fashioned, excellent customer service! read more

Great experience, every time. My boss w/ United ATM Group was in need of some shields for our ATMs, we didn't have exact measurements or knew anything about working with plastics, but Lance & Thaddus were knowledgeable & helpful. They were patient with our multiple edits, for being such a small project & they produced mocks for us to try on our machines. Not the first time we've worked with them & won't be the last. Thanks yall! read more

I recently went in needing something colorful & creative for an interior design project I was working on. Who knew plastic came in so many colors! Sean was super helpful. I had some blue acrylic and acrylic mirror cut down to the sizes I needed same day! Will definitely be back for my next project. read more

I had a custom acrylic piece fabricated for my business. Chase was a rock star, very helpful and the fabricators did a superb job. Very pleased with the entire process and experience. Certainly a repeat customer for future needs! read more

DON'T GO HERE!!! I was just in there and rec'd the WORST customer service I've encountered. I was trying to get a piece of plastic fixed that they did with jagged edges. The elderly lady who finally waited on me wanted to argue with me and almost accuse me of stealing because I didn't get charged for bent plastic. (She couldn't even look up my receipt she was so inept) I then asked for someone else to talk to. She said they didn't charge me for some services and now I want it fixed on something I got for free. NOT MY FAULT I supposedly wasn't charged the correct amount in the first place. Then, the lady to the right had to pipe in and say rude comments too. It's like they like this drama! The Manager came and and he had bad customer service skills like his workers. He asked me why I didn't get charged for the bent plastic I rec'd. I told him I don't know. What he should have known is I DON'T work there, so why are you asking me why your business is doing something??? Really? He also told me I needed to request sealed edges and said all his customers know this. How would I know this? I wouldn't. They have all these signs up saying stuff about great customer service and customer loyalty. Whatever........ They even have a sign that says for orders under $25, there is an additional $5 charge. I was charged this. When talking to the owner he said that I wasn't even suppose to have an order under $25. He said to fix the plastic I was sold, I would have to pay at least $10 more to make up for the difference for the $25 minimum. Make up your mind! In the end, they somewhat fixed the plastic, but seriously, this place has MAJOR Customer Service issues! DON'T GO HERE!!! read more

These people are more concerned that the taco truck is in the parking lot than taking care of someone standing at their counter. Also, the non-work related banter was very inappropriate with a customer within earshot. These people are extremely unprofessional from the sales counter to the will-call counter, unbelievable. read more

Wow. This company treats their clients like they have no competition in town for these types of products. The customer service rep didn't even try to help me at all. I I was actually told something along the lines of, "That's not my job to help you figure out what you need. My job is to just take your order." Crap..what did I ever do to you except need your product. Jeez. Kinda hurt my feelings a little so I searched for another plastic company in my area and luckily found an alternative. read more

Remember The Aristocrats? The vaudevillian family that walks into the talent agency & then proceeds to engage in the raunchiest, most appallingly offensive acts imaginable...and after the whole debacle culminates in a traumatizing slurry of filth, the talent agent asks, "What do you call yourselves?" And the dad says with a flourish, "The Aristocrats!" Enter "Regal Plastic Supply Company." I've never contacted a plastics company before. After reading both the overwhelmingly polar positive & negative reviews, I called Regal with a simple and easy request, only to learn everything the other negative reviewers claimed in their reviews was absolutely accurate. They are rude, curt, dismissive, & act like they absolutely could NOT care less. I was put on hold twice and then hung up on after I specifically asked to place my order. I spoke to 2 different employees (a woman and then a man) and then was hung up on. When I first read the negative reviews, I remember thinking "hmmm I wish the negative reviewers would just tell me where to shop instead." I found Interstate Plastics & Austin Plastics & Supply, Inc. online...they aren't as high up on searches, but for as rude and abrasive as the people at Regal are, I think it's worth it to award my money to a company that has employees with manners & values its customers. When Regal's management prioritizes customer satisfaction over continuing to allow their miserable, rude employees to hurt their reputation, I would be willing to give them another shot. read more

Regal Plastics Supply called me this morning letting me know my order (that I got quoted from them at *least* 2 weeks ago) was ready. Problem is, I never put the order in, because they gave me a ridiculous lead time (in their defense, this was during SXSW prep madness time), and told them no thanks. So when I informed the guy on the phone that I never submitted the order in any way because their price was too high and their lead time wouldn't work, he got upset and said "Fine I'll just go cut it up" (this is about a $600 custom order) and basically hung up - like it's my fault they didn't wait for order confirmation. Regal can take a hike. I should have been done with them a long time ago. They are far from the only plastics show in town, and I think they forget that. Laird Plastics came through with a 2 day turnaround time and about $50 cheaper than Regal. I've found my new supplier. read more

So they don't all radiate good cheer and perfect manners all day long? Who does? I love this company for their reliability, good materials and knowledge. read more

Retail minimum has been increased to $50. Simply ridiculous. I don't even care if I need a few hundred dollars of acrylic, will no longer shop here out of principle. read more

on a return I did, I was charged a 25% restocking fee - NOONE let me know this would happen as if I knew, I would have stored the items till next year - I will never purchase from there again - this was NOT a special order and ALL of the product was returned in perfect order - I found this on the internet - I guess this crappy company feels it applies to them = Some retailers only charge a restocking fee on special orders or customized items. Others only apply the restocking fee if the item has been opened. Electronics companies customarily charge between 10 and 25 percent of the item's price for a return, with 15 percent as the most common amount quoted. read more

Great customer service! I walked in just before closing time not really knowing what I needed and Ian was extremely helpful. Will be returning soon to purchase larger quantities. Thank you! read more

Great experience yesterday. I called in the morning asking for a custom cut acrylic top for my dinner table. They gave me the best price of everyone I called, which is great. Then they cut it and had it delivered to my house same day. Cut was great and fast turnaround. Awesome. read more

Very accommodating folks here. I needed a 12" x 60" piece of plexiglass for a pool floatie rack I built, and struck out at Home Depot. I dragged the rack into Regal, and 20 minutes later had a nice piece of 3/8" clear, at a price I thought was more than fair. Thanks, Ronnie! read more

I've been doing business with Regal Plastics for 6 years and i will never go back there again. They get orders wrong all the time, tell you it will be done before a certain time yeah good luck. Most of the sales staff must have gotten their training at the DMV. They are rude and never admit when they are wrong. They act like they are the only show in town and we have to go to them if we want plastic. Like i said this is the last time. read more

The service here is incredible! I love this place! They have a new manager and I have totally seen a great change! there is music playing now, ,and everyone is really upbeat and cares so much about service! They made me some acrylic boxes and they look spectacular!! read more

Honestly no idea about there product. I waited exactly 17min... No line. Coworkers just talking to each other about weekend plans. When helped the guy was very impolite and was annoyed I was there. Disorganized. I didn't buy from them because it was going to take 1.5 weeks to get what i needed. I had two other bids from competitors that they'd have it done same day. Plus, I have to be nice and polite at my job, shouldn't you be at yours? Just sayin... read more

Dynamite service! I came in at 2:40 on the Friday before Labor Day and cut and had what I needed in 20 minutes. If you need plastic something, this is your place. read more

Second time giving a bad review. Same problem. Order a piece to be but and picked up at a set time. Was not ready. Don't know if it wasn't a big enough order for them to care about or what. Don't waste your time if you want it done on time. Not taking this review down this time. Taking my business elsewhere. read more