The saga continues at Covington Dental Partners. Finally got my crown for the implant today. Things…read morewent well. Assistants are super nice. Time for checkout. When then did their fancy scan a month ago, at checkout the young lady who insisted I pay $3k up front told me nex time there would be no charge. Today when I checked out, there was a different person who said I owed $250. I questioned that stating I was told previously no charge. In a nasty attitude she told me I had signed a treatment statement for stated amount. In other words they LIED previously. There's a new practice not too far away. Time to look for a new dentist. Unfortunately I like my dentist, hygienist and the other people, but the bitch at checkout and their high prices leave no other option.

I needed to find a new dentist after my current one informed me they no longer took my insurance…read more Covington Dental Partners was recommended by a friend so I called and asked if they took my insurance to which they stated yes. I had my routine cleaning and x-rays - to was a great experience. Then I received my bill for over $300. When I called and asked, they stated that they are not in network for any dentist insurance. Now, off to find a new dentist again.

BEWARE! Questionable billing and insurance practices. If you read the lowest reviews for Covington…read moreDental Studio, you will notice similar complaints regarding billing practices. My daughter was scheduled for a routine cleaning appointment, and I provided recent panoramic X-rays from another dental office. The office refused to accept them and insisted on taking additional X-rays for a $100 out-of-pocket charge. From my understanding, panoramic X-rays provide similar diagnostic information to the full-mouth series they were requesting, and another experienced dental professional was on the phone attempting to explain this to the staff. We were told by Savannah, the office manager, that this was "the provider's policy," specifically associated with Dr. Isimor Anizor. Despite efforts to professionally address the issue, Savannah was dismissive, rude, and ultimately told us to "feel free to contact the board." The issue was never about refusing necessary treatment or avoiding payment. The concern was that valid, recent X-rays had already been provided, yet the office continued pressuring us to purchase additional imaging that insurance would not cover at this time. As a result, my daughter was turned away and left without care that day. The lack of professionalism, compassion, and patient-centered care was extremely concerning. I left feeling that financial gain was prioritized over patient care and communication. Due to the seriousness of my concerns regarding the office's handling of patient care and billing practices, I am filing a complaint with the state dental board. Based on my experience, I would NOT recommend this office.

As a new patient I was disappointed. Arrived 10 minutes prior to my appointment and had to wait 25…read moreminutes before being called to the back. In fairness, by the time I was called back my attitude wasn't pleasant. This office has to many distractions, Music and televisions in both the waiting and the treatment rooms. My old Dentist had the TV in the treatment room but their hygentist would ask if you would like to see something different or did the television bother me. My TV was tuned to a conservative TV program focusing on the news, I could have done without the TV but apparently she wanted her news. My technician attempted small talk but I wasn't in the mood for answering personal questions that had already been asked and answered on my registration. I.e. where I lived and worked or if I was retired and my reason for the visit. After taking 18 Xrays (seriously) the tech then asked me if I wanted my teeth cleaned? DUH! that was my reason for the appointment. Then, the doctor comes in and speaks never extending his hand. Something my other dentist always did and as a older male (64) something I am accustomed to doing when meeting another male in a business setting. Overall everyone was nice but as a southern born male who considers myself a gentleman I didn't feel appreciated. I left my old dentist because of a billing issue that was made by a staff member but will likely go back now.

I had a root canal and crown performed here yesterday in only 95 minutes! I am already out of pain…read moreand doing quite well without any medication. I also did not feel any pain whatsoever during the operation. I highly recommend this dentist he has a wonderful personality as does his assistant. They even have a TV you can watch while you are in the chair and his prices are very competitive as compared to other practices in the area for the same service.

This staff is so friendly, knowledgeable and just amazing. The office is comfortable. We saw Dr…read more Williams and Brooklyn who really made my daughter feel at ease. Amanda at the front is so friendly and really set the tone for the visit. Can't wait to continue being treated by this office!

Dr. Williams is AMAZING. He is reassuring, informative and professional. I was very anxious. Dr…read more Williams and assistant Kayla really made me feel safe, secure, and pain free!!

So far the best dental practice I've been too! I'm 27 now so I def been to a lot! The office staff…read moreis super nice from the ones I've encountered! I office is new but super clean and professional! I love all the bobble heads (which are in all the offices) and I love the whole set up! They even have tvs above you as your getting treatments done! I don't have insurance but they do offer an in house discount plan which will help if you need work done and includes 2 yearly cleanings and xrays etc. I got my first xray and exam for free which is the reason why I went! I was able to get an appointment very quickly as well. I will be returning in a few days for my cleaning and treatments. Where was this place 2 years ago!?! lol UPDATE: So far, I've gotten a cleaning as well as a deep cleaning and my feelings are even better about this place! No complaints! They do wonderful work and love the staff! Will be returing!

This place has terrible customer service. I was a new patient scheduled for a cleaning. In the…read moremorning of my appointment I get a text saying they needed to cancel my appointment "due to unforeseen circumstances". They didn't even have the decency to call me to cancel the appointment. They chose to send a text. When I called to find out what happened, the lady says it was canceled because they are short staffed. Really?!!! She asked if I wanted to reschedule! For what, so you can cancel my appointment again?! No thank you. Don't waste your time.

Very good experience. All of the staff were friendly, and the hygienist and doctor did a great job…read moreexplaining what they were doing and why. The office was clean and welcoming, and the appointment went smoothly. Scheduling was simple. I would definitely recommend this office.

From the owner: Located in Covington, GA, Dental Care at Town Center is a member of the Orahh Care Dental…read moreCommunity. A community united in delivering comprehensive lifetime oral care. Dental Care at Town Center offers a wide range of preventive and restorative services, supported by advanced training and modern AI-enabled digital diagnostic technology to support earlier detection and personalized treatment planning. The Orahh Care Dental Community was selected by AARP for its commitment to accessible, comprehensive dental care and exceptional patient experiences. Patients can expect compassionate, high-quality care designed to support changing oral health needs over time delivered locally by independent dentist and teams, close to home.

I used to hate going to the dentist . My mom would have to drag me in the door because he wasn't…read morenice . I actually like going now because Dr. Deemer and her staff are so nice . Jonathan A

From the owner: Dr. Deemer (formerly Dr. Strohschein) is proud to serve families in the Newton and Rockdale county…read moreareas, as well as outlying communities in Henry, Walton, Jasper and Morgan counties. At our practice, we strongly believe in comprehensive treatment planning and optimal dental health rather than just the "cosmetic" treatments.

have been with Dr Hampton for many years and have always had great care by him and the rest of the…read morestaff.

If I could leave 0 stars, I would. I hardly ever leave reviews but this is the third time I've had…read moreissues with this office. I used to be a patient of Dr. Hampton but ever since he went part time, and sold the office, this place has gone straight into the gutter. I went in for a routine cleaning and was charge over 400. I have 2 dental insurances and they messed up on the billing. I went in to the office to figure out what was going on, and spoke to the office manager, but have yet to receive a response. However, today I get another bill for 39 for a supposed no-show fee, in which my husband physically walked in to the office to cancel the appointment. We made a detour just to stop and cancel it so we knew it would be cancelled, or so we thought. I don't know where or how things can get so messed up with the billing when you go and talk to someone in person... this is ridiculous. I would highly, highly not recommend coming to this place unless you don't mind driving 30 minutes out of your way to talk to people who don't seem to listen.

I had a very painful week with a cracked lower molar that required a quick review by my dentist…read morewith a quick referral over to CEC within two days of my dental visit. Preliminary exam and X-rays when called back and then a review and consult with Dr. Rolin for everything that would be his recommendation and how the work would take place. A few days later, I returned for the root canal procedure. Since I had been prescribed some outstandingly good pain relief, I had more open mind to my surroundings...which were pristine clean, contemporary to modern architecture and outfitting of the work areas; seating area and some of the highest tech gear I'd ever seen. As the building had been remodeled to suit their profession...cost was not the object when they were ready to open the doors to the general public. The surgeon had a chance to show off the equipment as well as the dreaded local anesthesia that turned out to be painless. The medication was professionally injected and once tested and approved as ready to proceed, the procedure began. I'm 6'5" and usually hanging over the foot rests or having to prop up my head in some fashion...not here. This was the most comfortable dental chair I'd ever been in. Dr Rolin was cognizant of the amount of pressure to exert so that would not be uncomfortable while he worked removing everything that makes for a complete root canal. The process involved enough displays of what was going on that I got involved with work being performed with a professional that could build a model of a 747 in a bottle given the area that he had to work in. I lost track of total time...which is how involved I had gotten plus my view out of the large glare treated windows looking out over the main road leading south...just below 138/20. Somewhere along the line he stopped the work to consult that the molar was indeed cracked and provided the option to remove or continue work on the tooth. He allowed that the crown that was in place was solid and had a great deal of confidence in it's stability. I told him just to carry on as planned...which he did and wrapped up a moderate amount of time later. The painful part was paying the bill...but once I assumed the local had been depleted and no longer numbing pain, I was amazed that there was no pain whatsoever from the damaged tooth or the end results of working in close confines with tools and bracing. I was impressed with the work performed....the cleanliness of everything that I saw and top of the line procedures performed using top of the line equipment for the guidance and views that allowed the good Doctor to perform his work. If you must have a root canal go someplace that takes care of their practice and patients with the utmost care using the best quality equipment, personnel and professionals.

Care was amazing everyone is very attentive, and patient. The type of care is like no otherread more