Very friendly staff and excellent, caring vetinarian care! They always explain everything in a way…read moreI can understand. My dog had a very difficult surgery and I was so thankful for Dr. Ferriss.

I've actually used this clinic over several years for puppy vaccinations. Unfortunately this was my…read morefirst time using them for a sick puppy. I'm not sure if they honestly thought my fur baby would be okay or if they just didn't want to tell me there was nothing they could do. Either way, I was very disappointed in the lack of compassion I received from two Michael's staff members. I originally brought my puppy in this week due to vomiting and loss of appetite. He was prescribed medicine and we were sent back home. Since he could not keep the medicine nor food down and showed no improvements throughout the night, I called back the next morning and spoke with the young lady at the front desk about my concerns. I even asked if I should bring him there or take him to the hospital instead. She nonchalantly told me to bring him in and they would see what they could do for him. My husband dropped him off around 10am. I left work around 4pm and realized I had not received any news so I called them for an update. I spoke with a younger guy over the phone who told me my puppy was fine, just laying around. I asked him did my puppy eat or show any signs of being hungry (this is day 4 without eating), he stated they did not try to feed him, but he wasn't vomiting so I could pick him up. At pick up, I was sent home with food, instructions on a different method to administer meds, and I was also told not worry so much if he doesn't eat. The following day, I noticed he still was not better but I refused to call the clinic so I took him to the animal hospital instead. While at AERC, I called Clinton Family Pet Clinic and asked if they tested him for parvo and they stated no because he was up-to-date on his vaccinations. Unfortunately while at AERC, I received the news about my puppy dying while I was on the phone with the younger male staff member at Clinton Family Pet Clinic. My exact words were, "Disregard, he just stopped breathing." The staff member's response was "Okay" and we got off the phone.... I will never return to this place. Not because my dog died, moreso due to the lack of compassion, information, and simply appearing as if they did not care.

My wife called in to get our dog a prescription that she desperately needed without having to go in…read morefor an appointment as my wife is about to go into labor and we don't have time to bring the dog in. The prescription was granted. When I showed up to pick it up I was told that they couldn't give it to me unless I brought the dog in for an appointment (roughly $70). She gets prescribed the same medication every time we bring her in so it's nothing new. If you are not going to prescribe a medication without seeing the dog then say that over the phone. Now our dog gets to suffer for the next 5 days until clinics open back up. We will not be bringing our animals back to this place.

They are the best!! They took great care of our dog and made us all feel very welcomed. We…read moredefinitely recommend this place.

We have been using this clinic since 2009. Dr Leber is the absolute best. I cannot say enough good…read morethings about how he has helped my cats throughout the years. He's calm, caring and listens. He is so patient with this overly worried, crazy cat mom. Marie at the front desk is a true gem. She's only PT now and Renee retired but they have excellent techs. Be patient. This is a super busy clinic but trust me, you will get excellent care. I'm also a big fan of their new but experienced vet, Dr . Pate. Don't sleep on this hometown clinic. I now drive from Crystal Springs because it's worth the drive for the care we receive.

Best vet I have ever had! I have dogs and cats and he handles them all. Great staff!!read more

This is the only place I trust for my pet's care. The entire staff is warm and helpful, and the…read morevets are top-tier. When my poor cat was hit by a car and broke her leg, they did an amazing job with her surgery. Now, we can't keep her off the counters. And my dog ADORES them! He gets treated like a king! Whether we need vaccines, flea and tick prevention, spay and neuter, surgery, or boarding, I know they're getting expert care and love. Dr. Stribling, Dr. Walker, and all the wonderful techs will treat your pets like family.

This is an updated review ---- I called to say I would be 10 min late to pick up 3 dogs boarded…read morefrom wednedsay. Even though I have been paying them thousands a year for boarding they refused to wait 10 minutes....this is not acceptable by any standards. They will charge me $130 for another night over a 10 minute late pickup.

My dog was so sick when we went in. I really expected that I would be putting him down. The staff…read moremade us feel at ease. They ran test and kept him for the day. They gave him the necessary medicine and now he is doing fine. We made the trip at 3am. We are fortunate to have a facility close by with these accommodations.

This past weekend was our first experience with the Animal Emergency & Specialty Center. I was on…read moremy way back home from being out of town. A family friend called and one our girls (dogs) had been bitten by a copperhead snake. We had her at the clinic within an hour, she stayed the night and was able to leave the following afternoon. The Doctors and Staff are top notch. We are thankful for a 24hr clinic and for the Veterinarian Business owners that play a part in this practice.

Was able to see my pup when I couldn't get in my regular vet. Took care of his little problem. Very…read morenice offices and techs, and the Dr.

Dr Malone and her staff truly care about your pet! I've been taking my shihtzu there for five…read moreyears and always receive excellent care!! She is very knowledgeable and supportive and you can tell she truly cares about all of her pets! She is one of the few vets in our area that provides acupuncture(if not the only one) which has helped my pup tremendously! And her staff are always caring and friendly and go the extra mile for you.

Melanie Jones is the rudest and most unprofessional doctor I have ever met. It is blind blowing how…read moreone human being can have such a lack of empathy. Notice how almost every bad review that mill creek and briarwood animal hospital has, mentions Dr. Jones name and all of the reviews have similar complaints about her. You would think this vet office would have enough common sense and care of their patients and staff to do something about that. It is one thing for a doctor to be stern and direct but just flat out mean and hurtful to people is uncalled for.

The staff is awesome, and both Dr. Dale and Dr. Meadows were thorough and provided me answers and…read moresuggestions for the questions I had about my husky puppy. Inside is very clean and welcoming.

Great staff who honestly care about my dog. They truly care about her and me. I strongly recommend…read morethem.

My wife and I have taking our pets to Dr. Kennedy for over 30 years. He has always provided the…read morebest of care. We could not ask for a better vet, who also loves the pets he cares for and can not recommend him and his excellent staff more highly