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    Cowboy Capital Realty

    4.4 (7 reviews)
    Closed 8:00 am - 5:00 pm

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    Nixon Real Estate

    Nixon Real Estate

    (9 reviews)

    Sadly I wouldn't recommend being a tenant in a Nixon rental. Communication within the office is…read morepoor. Repairs are often done without good craftsmanship. Return of deposit delayed two months for staffs personal reasons. Personally everyone was nice when you actually had their attention, but it was very stressful coordinating anything with them.

    I also, along with many others as one can see, do not recommend being in a Nixon Real Estate…read morerental. The rental home was very outdated and needed renovation but upon leaving the rental, Nixon removed $1,100.00 from the security deposit without any communication or explanation why they would need to remove this amount of money. They removed $350.00 for a cleaning service to clean the unit when vacant when the unit was left very clean, and undamaged in any way. I had already hired a professional cleaning company in Fredericksburg to do a final cleaning and we had already left the unit cleaned beyond a condition that the Texas law stipulates it is to be left in to receive the return of the whole security deposit. Nixon removed $750.00 to pay for painters to come in and fill nail holes in the walls and paint over where pictures had been hung. Texas law states that a tenant is allowed to "make the rental a home" and that includes hanging pictures on the walls. It is the management's responsibility to repaint when needed after a tenant leaves, not the tenant. The law states that it is acceptable for tenants to live in a rental and that there be "normal wear and tear" of occupancy but not damage. The property was left clean and no damage and a professional cleaning completed. That makes two professional cleanings on this unit! I contacted Nixon Real Estate and I was sent a list of issues they decided I would pay for from the security deposit: One smudge on the hardwood floor, a drip on the top of a vanity drawer, a drip on a door, a spider web in entryway, all baseboards in unit to be cleaned, the refrigerator to be pulled out and wall behind it and floor under it to be cleaned, the dryer filter to be removed and cleaned. Nixon directed their cleaning company to use a magic eraser to clean where necessary. I sent Nixon a mailing reciting Texas law and challenging their removal of $1,100 from the security deposit and requesting it back but they refused to acknowledge it. They have a pattern of taking money from security deposits that they should not be removing.

    Marshall Reddick Real Estate

    Marshall Reddick Real Estate

    (53 reviews)

    We wanted to take a moment to share our sincere gratitude and enthusiastic compliments for Dillon…read moreMcElroy's exceptional project management and maintenance work on the turn‑around of our property at 3633 Candlebrook Lane. Dillon has been phenomenal. His communication, clarity, and follow‑through were consistently excellent. He is incredibly customer‑focused, proactive, and truly goes above and beyond in every aspect of his work. Throughout the entire process, we felt fully informed--whether it was timelines, progress updates, or unexpected issues that came up. Any time we reached out, Dillon responded quickly, professionally, and with genuine care. Honestly, this has been the best turn‑around manager experience we've ever had. Dillon is an outstanding maintenance manager, and we wanted to make sure his exceptional performance and dedication were recognized. We are extremely satisfied and deeply appreciative of the work he put into bringing this property back to life.

    I am a current tenant in the townhomes in converse on green rd and unfortunately, I cannot…read morerecommend renting through Marshall Reddick. From the day we moved in, our experience has been disappointing. We've submitted multiple maintenance requests that have either gone unanswered or been marked as completed without anyone ever coming to our home. One of the most concerning issues is a large hole our neighbor's dog dug under the fence, allowing it access to our backyard. I was told they would "look into it, and call me back" but I never received a follow-up. Despite multiple calls, voicemails, and an online work order, the issue remains unresolved weeks later. We also reported an unbalanced ceiling fan that appears unsafe to use. After waiting over two months, I received a notification stating the repair had been completed, even though no one ever came to inspect or fix it. Communication has been extremely poor. Calls are rarely returned, voicemails go unanswered, and it feels nearly impossible to get a response from maintenance, the tenant coordinator, or Property Manager Melisa Day. Another frustration is that because these are new construction townhomes, tenants are expected to coordinate directly with vendors for certain repairs. That responsibility should fall on property management, not the tenant. To make matters worse, there is a significant gnat infestation. Despite paying for private pest control every two months and purchasing Zevo traps at my own expense, the problem persists. After speaking with several neighbors, I learned this is a community-wide issue. My experience has left me feeling that once the lease is signed, tenant concerns are no longer a priority. If you are considering renting here, I encourage you to carefully research the property before making your decision. ( we are very clean people three of those zevos have been there for 5 days, one I just changed yesterday.)

    Cowboy Capital Realty - realestatesvcs - Updated August 2026

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