Good service. Easy to set appt. Good engineer and he answered a few questions. All round good…read moreservice.

I'd not use these guys for anything…read more I've had some lady that didn't fully empty my take because she had no clue what she was doing. The next guy did know what he was doing but charged use more than any company in the area........... RUN from this company!

We have had great, prompt, affordable service from this company. Quick response to inquiries…read more Friendly reminders. This is a family company, and have known this great family for years. Choose for your septic need. And rent portable toilets for functions such as graduation parties, it helped so much keeping traffic down in my house.

I Called them this morning to inspect the septic issue for the red light and alarm being on. I…read morewas greeted with a female that sounded like she just woke up. No intro "Hi, thank you for calling Lehman...." or anything that would determine that I've reached a business or anything. I continued with my initial problem, and was advised that they had someone in the area which wouldnt be long before they could arrive. Then received a text message 1 hour later, proving another 1 hour 15 minute arrival time. No call, No Show. I then made contact with female again, advising of no show no call, and she would call me back. Gave her another full hour to provide me with a status and was sent to voicemail. Voicemail stated they would return my call promptly within 15 minutes and I was instead sent a text saying the same tech from earlier was just now enroute. Then I found other various reviews online also having the same communication issues that I am experiencing. Time is of the essence, and not calling nor showing up for an appointment is further waste of time. I would certainly NEVER refer anyone to Lehman Drain, nor would I recommend anyone even bother calling them for any type of service. Over promise way under deliver.

Called them 7 pm they said they would be out the next day between 10-12 confirmed in the morning…read morethen never showed up and never returned either of the 2 phone calls I made or returned the message I sent. VERY unprofessional.

Great local company, service was quick. Super nice and…read morefriendly would recommend to anyone in need of plumbing services.

i called this company to repair a faucet/water line leak on or about august 2nd; i was told that…read morethey could not come out until august 15. on august 15, they called to say they could not come out until august 23, due to emergency work they were doing. when i stated that this was an unreasonable delay, after waiting two weeks already; i was then told that they don't work on mfg homes anymore. this company has been to my current residence multiple times over the last ten years, and was fully aware that i live in a mfg home during the initial phone call; yet i was never told that they were unwilling to do the work i requested because i live in a mfg home. this was not a major emergency repair; i simply needed some new faucets installed, and the faucet water line repaired/replaced; it did not require them to climb under my house. although i have a 2nd bathroom; it was a major inconveinance not to have the use of the additional bathroom for two weeks. all they had to do was be upfront and honest about their new mfg home policy during the initial phone call; and i could have, as i did today; simply call another plumbing company to schedule an appointment to have the work done. fortunately; there are other plumbing companies available if you do not want to be treated like this my name is james reese, i live at 667 lazy rd; deerfield, oh. 44411; and as a customer of many, many years; i am disappointed in the way i was treated by alliance drain and sewer.

I needed a new riser on the waste tank for my Aqua Safe septic system. I paid for the riser and…read morethey came out an installed the riser and put a new lid on that is not flat like my other tanks. It still smells of septic waste, sits lopsided and cannot mow around it. Never paid for a new lid because they were only supposed to put a new riser on and use the same FLAT lid. I have asked NUMEROUS times for this to be rectified and finally the same tech that put the new riser and raised lid, came into the backyard, looked at it and said "I did my job"...He may have done his job based on what the owner, John Ford told him to do, but is not what I ordered for service. NEVER AGAIN will they service my system !!

From the owner: Complete onsite septic system design services are available!read more

Would give zero stars if possible - scheduled through Wilson Plumbing for a Friday. They called to…read morereschedule for another day, after wife took off work. I called the day before to check on time and they lost the work order... we're going to call back. Never did. I called the following am and they still didn't know if they could get there - wife has now taken off second day. Told me they could get back to me by 200pm... never did and never showed up. Done with them and all the Wilson companies! Note - Downs is now part of the Wilson Home Improvement Companies.

Would give zero stars also if I could. They tell you they are coming at certain times and never do…read moreshow up. No matter how many times you call to ask if they are coming they just don't. They don't call to tell you they aren't coming. Happened both times. You take the day off work and they don't care. They take your $1,000 deposit and don't care to show up. Used to be a great company with great people but definitely wouldn't recommend now.

Chris is very realistic, personable and truly knowledgeable in his trade. Not only did he inspect…read moremy new home but he set realistic expectations every step of the way and taught me about everything I would need to know while on site. Without hesitation he also followed up to provide informational documents and videos along with a VERY detailed report, so I could be sure I was not going into anything blind! I really appreciated the dedicated, prompt and pleasurable experience of working with Chris. He made my home buying experience significantly less stressful!

Chris Inspected a "well seasoned" home I hoped to purchase in Kent. As was expected, the findings…read morewere extensive. As a result of his thorough inspection and explanation, I was able to prioritize the items requiring immediate attention and identify which items needed remedy repairs before continuing with the purchase of the home. Chris personally answered my call to schedule. He was able to arrange the inspection at a time that I could attend, and worked within the timelines of my purchase contract. With his expertise, he was able to inspect all aspects of the home I needed inspected in the same visit and estimated the inspection time at about 3 hours. Chris was patient and took the time to speak with me and explain the process and arrangements. At the time of inspection, he arrived just ahead of schedule and was friendly and efficient. He allowed me to follow him through the inspection and explained his process and findings as we went. He left no stone unturned, remaining focused on the inspection and completed the inspection right on the time estimated. He delivered the completed inspection report electronically within a day. I feel that the time and attention he gave the inspection and the fantastic detailed report provided were worth far more than the fee I paid for his service. The thorough inspection service and report he provided were far superior those of my previous home inspections with other inspectors. I very much appreciated that he reasonably assessed the condition of the home given its age and educated me at the level appropriate to my knowledge and experience along the way. I was very pleased and I will definitely keep his number on hand for future use and referral. Exceptional quality and value, thank you!