Have used this company for 22 years to pump out the septic tank at my house. They are a veteran…read moreowned and family owned company. Their service is exactly what you expect with a family and veteran owned company. They are friendly, quick, on time, and do a great job. They are probably one the of the easiest companies to deal with. I call, they answer the phone, I am given the price, and the next morning they are here. Simple. No hassle. Thank you!

I am very pleased with the service from Pop's. I had a problem of the septic backing up into the…read morehouse. I called and the truck was at my house in less than an hour. They said that the septic tank was not full, but I had him pump it since it had been over 2 years. They then ran a snake and opened up the plugged line between the house and septic tank. Everything is working fine! John F.

Great service. Fair pricing. Friendly but professional. Would recommend to use for your septic…read moreservices

Larry came out and emptied our septic system. He is honest and thorough. He recommended a new…read moredistribution box which we did have installed. I highly recommend him and will continue to use his services in the future.

If you need septic service, don't use "Larry's Septic Service" as I did today. He quoted me $320…read moreover the phone. (We have two 1,000 gallon tanks). As he was pumping, he stops and tells me it will be an extra $70 because my tanks are over-full! "What!?!" I have been getting my tanks emptied every 2 to 3 years. I always paid what I was quoted. There were never any issues. I really feel I was taken advantage of. I had no choice but to pay him. Another family in our neighborhood had the same issue. My goal is not to see his truck on our street again!

made appointment for a non emergy .plumber came out on time and fix my problem and gave me quote…read morefor the next job

In May 2024 my sub pump in my house failed and a nice guy by the name of Nick came and replaced my…read moresub pump taking only 10 to 15 minutes to do the job and I was charged $650. Now here we are in April 2026 my sub pump failed again. I called and was told that my previously purchased sub Pump was under a three-year warranty so I would not have to pay for a new sub pump just labor cost. Someone came out and told my husband the cost would be $450 to replace the sub pump and then suggested he buy a better sub pump with the labor would be $750. My husband requested I only want the sub pump I purchased with the warranty. I do not need the labor. The plumber then left refusing to give us our sub pump and said that's not how we do business. IT WAS NOT DOCUMENTED that it's only under warranty if their plumber replaces it. I've called and inquired of the sub pump we purchased and they told me they would get back to me and have never gotten back to me. They are in fact avoiding me Getting a Lawyer by the way!

I recently had a new iron filter and water softener installed by Donamarc Water Systems. While the…read moreinstallation didn't go perfectly, what impressed me most was how they handled the situation afterward. After the installation, I had several concerns involving the cleanup, warranty documentation, communication, and a few installation details. I reached out to the company, and instead of becoming defensive, Brandon Mantel (President) personally responded with a detailed email addressing every concern. Dom also returned to my home to deliver the warranty paperwork, clean up the remaining mess, and review the installation with me. He listened to my concerns, apologized for the issues, and acknowledged that one component of the existing plumbing should have been replaced. No company gets every job perfect. What separates a good company from a great one is how they respond when something doesn't go as planned. Donamarc took ownership where appropriate, communicated professionally, and worked to make things right. That level of accountability and customer service is something I genuinely appreciate, and it's why I would recommend them. I personally couldn't be more grateful.

Many thanks to the entire Donamarc Team for their recent response to my well issue. For about a…read moreweek we noticed a significant decrease in our water pressure. Since we are on a well system I contacted this company for a diagnostic examination. The following day Dennis arrived and conducted an extremely thorough review of our well system and determined that the pump needed to be replaced to include a pipe and electrical wiring. Dennis is one of those individuals who is courteous, professional and demonstrates a level of confidence which only comes with decades of experience. Within days the crew showed up (on time) and quickly got to work. These guys were true professionals. The system to include a new pump, electrical wiring and pipe were quickly installed. On top of that after consulting with the crew I had them do a blowout of the well. The amount of sludge and sediment that was expelled from the well was incredible. But more important the debris was completely cleaned up by the crew. This will cut down on changing my water system filter. Many thanks to this wonderful company. We are thrilled with the results and in particular the shower pressure is incredible. WELL DONE.

really nice owner, will have guys out same day if needed. all the techs are professional and nice…read more they don't make a mess or they clean it up If needed. reasonable pricing, way less than roto rooter for most jobs. there is a reason this business has been around over 40 years.

you cannot give someone a price and then change it because it isn't going in your favor. I…read morecontacted them they said 180$ to snake one line. He was adamant about this becjae I continued to ask different questions. well the guy comes out, goes out 120' realized he has been here for over an hour and decides that he is going to charge me more. I called the boss and he said he would allow him to go another 20 mins, as soon as I got off the phone the boss calls the employee here and he starts packing up his equipment. fully charged me and didn't fix the problem.

Very good at what they do. Nice guys who explained everything and made sure my well was running…read moreclean before they left. Definitely will call them again if anything else goes wrong.

The service, quality of work, professionalism, communication and price were all excellent . We…read moreneeded and emergency well drilled and water purification retrofit. The work and clean up was so efficient. You really didn't know They were there. We strongly recommend David and his team yo all our friends and family.. They saved us money and time.

Professional service. On time inspections as required by the State and county. Clear contract…read moredefining services rendered and what to do for alarms. I have had contract with them for 30 years. Repairs needed were fair cost and done quickly. All employees have been professional and knowledgeable.

DO NOT USE Extremely…read morepoor customer service. Every time they came out to my property they were rude, arrogant, and accusatory to myself and my family. They would without fail find something wrong with our septic system that was "not covered" in the service contract every single year during inspection. We finally felt as if we were being scammed and had other inspectors come look at our system. All "necessary" repairs this company kept pushing were cosmetic and superficial at best. They will take advantage of you if you do not have knowledge of septic systems. I highly urge anyone who lives in portage county to NOT call Portage Septic Tank. I would leave a 0 star review if possible.