We had Nevermore Services install a Real Fyre Vent-Free Gas Log system, perform chimney repairs and…read moreinstall a custom-made chimney cap, and despite a few hiccups--none of which were their fault--we're very pleased with the overall experience and outcome. David Copper and Zack were professional, knowledgeable, incredibly friendly, and truly went the extra mile. David and Zack took the time to explain the system and answer all our questions. When a few hiccups came up--one of the logs arrived broken, the pilot assembly didn't work, and their pressure washer stopped working, David and Zack handled everything promptly and professionally. Even with the setbacks, David and Zack maintained a great attitude, treated our home with care, and ensured the final install was done right. We appreciate their dedication and highly recommend Nevermore Services--we will definitely call them again for any future needs!

I was newly settled into my home and never had a gas fireplace before; a few people looked at it…read moreand offered conflicting & confusing information. I decided I really needed an inspection and a how-to from pros. Nevermore responded quickly and even better worked around my schedule to make an appointment. I got exactly what I needed in a quick and professional manner. I'm relieved there was nothing wrong with my system - no repairs needed - and now have piece of mind it's safe to use. I will absolutely use this company again!

The technician only changed batteries but could have told us something else was wrong and charged…read morefor parts and labor we didn't need. I appreciated his honesty. Also arrived on time.

We had builder grade gas logs that died. This led me to the discovery that repair or replacement of…read morea gas fireplace ia a somewhat niche business that Archer and very few others do. Archer was one of several quotes - and be careful when dealing in this area- but came in as one of the lower ones. However, replacement of a gas fireplace is NOT a cheap project. Patrick Archer was our salesman and Sean did the work with one of his assistants. Watching the installation, I felt a bit better about the price tag - Sean was literally going in and out of a 10" by10" hole - multiple times - he is a human ferret. They pulled everything out including the exterior vent (the 10 x 10 hole), replaced the exterior siding, installed the new unit, fixed the drywall, hooked everything up to the gas line, and re-tiled. The work was excellent and was a lot more involved than I would have thought. The only complication was that initially the logs would not reliably light, but the company was responsive and sent out a tech who adjusted the positioning which fixed it (something about airflow). And we don't have the manual for the logs which makes the remote functionality a bit hit and miss sometimes since we don't have the instructions, but we're working on it and have a request in to the company. Recommended.

Had Mike out to clean our 2 chimneys and free up a stuck damper. I thought he'd have to replace the…read moredamper but he found a better (less expensive!) solution! I hired Mike because of the great online reviews and was VERY glad I did. He will be coming back at a later date to replace a worn out chimney cap, and I know he will do an excellent job on that as well. Wish I'd known about Mike a long time ago...might have been able to enjoy our fireplace more!

BEST SERVICE EVER! I highly recommend you call Mike for any chimney or fireplace needs. I used a…read morewell known company for an inspection and they were very expensive and had a terrible attitude throughout. Then quoted me over 20K for the work!!! I was so bummed and it took me a while to try someone else. I found Mike through yelp and he was positive about my situation... old house, old fireplace, old chimney. He did not use scare tactics to get me to spend a fortune. He did a thorough inspection for me calmly explained what needed to be done and even better his quote was a THIRD of what the other company suggested. He did an excellent job and I'm in love with my gas burning fireplace :) Thank you, MIKE!

Real firefighters own and operate this business. He arrives as promised, thoroughly inspects and…read morecleans the chimney, and suggests/makes repairs while there. It's truly a one stop shop for EVERYTHING CHIMNEY. I recently had them come clean my chimney and my LAUNDRY DRYER HOSE VENT. He swept underneath my dryer, wiped down my machine, and returned my laundry space to "better than he found it."

From the owner: We are a family run business of local firefighters that have extensive training in the codes that…read moreapply to fireplace and chimney systems. We have been serving the citizens of Fayette and Coweta Counties since 1973.

They showed up with a mask on and I appreciated that very much! He was on time and very…read moreprofessional. Noticed a few things safety wise I should correct. I'll be using this company again! Thnx!!

From the owner: Hainer’s Homeworks is a contractor out of Newnan, Georgia. Our CSIA certified Chimney Sweep will be…read moreable to assist you in all your chimney and fireplace needs. We offer a large variety of solutions to leaking, leaning, dirty chimneys. We also specialize in finish carpentry on the interior and exterior of your home! Everyone of our sweeps has a mess free guarantee and everything we do comes with a two year craftsmanship warranty. We look forward to serving you and your family!

After spending almost $10,000 on repairs they went out of business. Now I have no warranty if the…read morerepairs don't hold up. Bad businessman.

B E W A R E! After many red flags during my chimney liner install , (including the rudest…read moresupervisor I have ever come in contact with) I decided to hire a third-party just to make sure it was installed correctly and it was safe for use. As suspected, the install was very far from being safe and not to code. They actually attempted to install the wrong type of liner. They removed a chimney cap without my knowledge leaving it open to rain and animals. They connected to a corroded gas line which caused a gas leak resulting in having to call the emergency line over the weekend to come and cut the line and install a valve. They also installed the gas key in the middle of my hardwood floors in front of my hearth with no communication of where they were going to install it. The supervisor sat in his truck the whole time smoking cigarettes with zero communication except a couple cuss words to a few other guys working at my house. I am a contractor. I have a lot of tolerance for contractors. I am appalled by the lack of professionalism and dangerous situation this has caused to my home. If you have used them I would urge you to have your own inspection done before continuing to use your fireplace.

We hired The Fireplace Company to convert our wood burning fireplace to gas. We couldn't be happier…read morewith the outcome. Everything works great and looks amazing. Kathy was very prompt and her employee did a great job and tested everything before he left. Highly recommend!

multiple neg experiences with service staff. They're when they are selling but terrible when it…read morecomes to service and installation. Just buy online and get an independent to do the install. You'll save money, time and aggrevation

Added a patio outback which looks great and is well used. Now we need them back for a little work…read morewith pavers I found.

They do excellent work. They were prompt, courteous and detailed. I referred them to my sister so…read moreshe could get a project done. I would definetly hire them again.

Company came out to service our gas logs. Very professional and informative. Would use them again.read more

I couldn't be clearer about the work I needed to have done. They blew past everything I was saying…read moreand went right to requiring an almost $500 full inspection. I couldn't hang up on them fast enough.