The service was great. They were quick to respond even on the weekend. I recommend using them. They…read moreeven took extra effort to reunite a racoon baby that was stuck in the wall with it's mom. It took a few days but they got it done.

Great communication; helpful and knowledgeable with good advice. My initial company contact with…read moreMichelle was excellent. She helped assess my situation and was very reassuring.

Lewis is amazing. He's so conscientious, caring, kind-hearted, knowledgeable and skillful…read more He gave us a fair estimate, and useful information about how to ethically evict some squirrels from several places: the gate house, in the steeple, and at a window at Empty Cloud Monastery. Now that they have new homes, he just came back and sealed up the entrances. He such a good guy with such deeply peaceful spirit we feel like he fits right in here. He's also overly generous, so don't take advantage of him.

I have requested same day service for a possible raccoon inside of my tenant bedroom. I appreciated…read moreit that Louis was dispatched later that day. He started the inspection outside of the roof and did not realize any large holes a raccoon can fit but the chimney. He installed a wire cage with an exit door on top of the chimney that would allow the raccoon to leave and not able to come back and the cost for that was $1000+tax. For a week and a half I am dealing with this problem and never resolved and no one follow up to check if the raccoon is still there. I called my handyman who came and saw there was a hole underneath of the roof that Louis was not able to find. I am really not happy with the service.

Wildlife Control Specialist were very professional in handling the bat situation in our attic…read morespace. They responded in a timely manner, provided all the background information, were very thorough and timely, and gave a clear recommendation to resolve the issue. While the solution was a bit expensive, and I may have been able to find it a bit cheaper, I felt they had a corresponding quality of workmanship. I would contact them again to help with any additional issues (hopefully I don't have to go down that road!)

Matt was absolutely amazing to work with and a true hero! My cat was chased up into a tall tree…read morelast night. When he didn't make his was down by morning I started to panic. My husband spent all night trying to lure him down and even broke out our tallest ladder but it just wasn't big enough. Not knowing who to call, we contacted the Wildlife Control Specialist around dawn. Matt explained that while they do not work with domestic animals, he was happy to help us. He took his time to establish a relationship with our cat before bringing him down. Matt was professional, friendly and saved the day!

Evans was responsive, courteous, honest, and made sure we had all the information before making a…read moredecision. I had originally described "just 3-4 nests," but when he came out and saw the whole house was infested, he didn't bat an eye! We're keeping him!

5 stars to the team at Universal Pest! Extremely ethical, responsive, fast and efficient. They…read moreeducate you on the process, treatment, and prevention, and make themselves available along the way if questions arise. Special compliments to Jay, Maritza, and Evens for their attention and care. 100% recommended!

my technician Dan is excellent. I have never experienced a company that not only knows what they're…read moredoing but cares , cares about your property cares about your problem with pests whether it be spiders ants mice. I am so happy I found this company because now zero carpenter ants are in my house no nests around the property and he takes his time and does his job right. He explains what he's doing and is extremely thorough which is very hard to find these days. I will use them always.

Jimmy is very attentive to the customer's needs and customizes to each location. He also provides…read moreservice with education and respect. A true asset.

This visit was absolutely disappointing. The technician, Darryl who came did not call me with a 30…read moreminute heads up call, which seems to be standard for any appointment at the house. He did not clean off his boots and brought dirt into the house and is on the runner of my stairs. He did not really care when I mentioned this either. He did not have a ladder ready to bring inside because it was wet and on top of his vehicles so I had to get the ladder for him that I had. He left the floor dirty with insulation that came from the attic and didn't even offer to clean it up....didn't even acknowledge it. He left without saying goodbye...this whole visit was strange and I sent a note to complain. Laurie was very considerate and timely, but I don't think the same for the rest of the company. Her manager Matt does not care for follow up in customer complaints.

WE had a gopher problem. Gopher moved into underneath our outside deck. Digging holes, running on…read moredeck scaring everyone. On The Spot set some traps to capture the critter. Next day, angry gopher trapped inside trap. Taken to forest area miles away and set free. Happy ending for all! Will use again.

So I'm not one to usually complain. However, in this case I'm going to. Pest control services of…read moreJC Ehrlich came to my house because we had something in the attic. The sales person by the name of Jeff and told me it was most likely flying squirrels and in order to address the situation he would send his service team over to put in not only traps, but also doors Where when the animal went out, they could not get back in. He quoted me $900 to do this and said that I would only be charged after the service was provided. At first I questioned the flying squirrels. I almost thought it was a joke and a term used by sales people. The service people arrived about a week and a half Later inspected the attic and said we had an opening that needed to be closed. They put up some mesh to block it and a trap. They indicated to us that they would be back and give us a call in a week so that they could check the attic and see what the status was. At that point in time my credit card was charged $900+ dollars. The two gentleman that came were very smart. They provided us a lot of information and said they would get back to us and give us a call. It is now January 29 after several attempts and emails, reaching out to the sales person we have received absolutely no resolution. Nothing but the normal transfer from sales to operations saying somebody from operations will get back to you. No one got back to me, I still have a friendly little critter in the attic, and my credit card was charged over $900. As many of you may know we deal with a lot of contractors and things being done around the house and we have never had a situation like this. Poor customer service, lack of sales engagement or correction, and a completely unsatisfied service. I would be aware of the flying squirrel solution, and I would absolutely use another vendor. JCEhrich. I would not use. #jcerhlich. jcehrlich.com

I have had Ehrlich pest control service for over 30 years. But ever since they consolidated and…read morebecame a large conglomerate the Service and communication has become unreliable. The service tech is great but I am guessing he is overbooked or not told the correct times and dates. I have been waiting 6 hrs for him to show up and this is not the first time. I call the central number and no one gets back to me. I pay a lot every month and will be looking for another company soon.

Trustworthy professional service. We used their services twice, bees and some insects. The issues…read morewere resolved and did not repeat.

I was frantic about hornets in my yard and probably sounded a little unhinged on a Sunday afternoon…read morebut I left a voicemail, prayed for a quick return call and hid in my house. I received a call first thing Monday morning and Sheryl had Todd at my house by the early afternoon! Sheryl explained everything to me and even tried to trouble shoot to see if I could handle the problem myself. Todd was on time, friendly, knowledgeable and didn't mind my old lady pit-bull who barked incessantly. I will definitely be using Todd's Pest Control for household maintenance and would highly recommend this company!

Excellent service from start to finish! They responded quickly, arrived on time, and handled our…read moreraccoon problem professionally. We really appreciated their knowledge, honesty, and great customer service. I highly recommend them to anyone needing wildlife removal

Chad did a great job! We had noises of animals in our attic and called Chad based on his Yelp…read morereviews. He caught a raccoon right away. We thought we were out of the woods but then heard another raccoon a few days later. Chad came back and didn't charge us extra and ended up catching three more raccoons. If you have a varmint in your attic, Chad is the guy to call. He's friendly and professional and expert at what he does.

They came. They saw. They kicked ass...of the birds that nested in my apartments vents, that is…read more And they did it all humanely. Now we are bird free (they were flying through the house), and avian murder was not necessary. It wasn't cheap, but I would call them again for animal (especially bird) removal. ‍

We have had dead mice in our kitchen drawer since last week in traps they set. They were supposed…read moreto come remove them but never showed up. We gave them the benefit of the doubt and have contacted three different tech people, the main Critter Control number, the district manager, and three times the sales manager that had sold us the job. Nobody has replied to emails, texts, or phone calls. Just an update, the district manager did get back to us and came out, so judgement is reserved to see if the bad service was an anomoly.