my technician Dan is excellent. I have never experienced a company that not only knows what they're…read moredoing but cares , cares about your property cares about your problem with pests whether it be spiders ants mice. I am so happy I found this company because now zero carpenter ants are in my house no nests around the property and he takes his time and does his job right. He explains what he's doing and is extremely thorough which is very hard to find these days. I will use them always.

Jimmy is very attentive to the customer's needs and customizes to each location. He also provides…read moreservice with education and respect. A true asset.

Great service. Quick response and Get the job done next day and done professionally thank you.read more

Management needs to do a better job of assigning a service window of time. Both appointments were…read morean hour late. The tech did text 30 minutes before arrival. Kyle was polite, informative, and efficient.

This visit was absolutely disappointing. The technician, Darryl who came did not call me with a 30…read moreminute heads up call, which seems to be standard for any appointment at the house. He did not clean off his boots and brought dirt into the house and is on the runner of my stairs. He did not really care when I mentioned this either. He did not have a ladder ready to bring inside because it was wet and on top of his vehicles so I had to get the ladder for him that I had. He left the floor dirty with insulation that came from the attic and didn't even offer to clean it up....didn't even acknowledge it. He left without saying goodbye...this whole visit was strange and I sent a note to complain. Laurie was very considerate and timely, but I don't think the same for the rest of the company. Her manager Matt does not care for follow up in customer complaints.

WE had a gopher problem. Gopher moved into underneath our outside deck. Digging holes, running on…read moredeck scaring everyone. On The Spot set some traps to capture the critter. Next day, angry gopher trapped inside trap. Taken to forest area miles away and set free. Happy ending for all! Will use again.

Needed a return treatment as we were still seeing a few here and there. Roger came out and serviced…read moreagain very thoroughly. He stood by the first treatment. There was no additional charge. His expertise and excellent service are really commendable. Highly recommend this vendor.

In support of Siobhan S. review, I must tell you that I have the canceled check made out to Roger…read moreArtz . He had a fellow by the name of Jose and a younger man do the job. There was no raccoon. There were dead mice and fecal matter all over my attic after he supposedly did the job. I find it difficult to believe that businesses like Monmouth Pest Control exists. He wanted Siobhan's review taken down and was willing to compensate me to get it down but he didn't keep his word there either. Thank you.

If you need an exterminator for bed bugs, this man is not your guy. He came for an appointment…read moretoday and was here for 5 minutes. Yes, you read that right... 5 minutes. For a bed bug problem. All he did was spray some pesticides and barely covered any ground. Bed bugs are a very different pest from any other pest you'll deal with, and he accomplished absolutely nothing for us today. I work remote and planned on working at a coffee shop today, and wasted my time planning around the appointment because we were informed that we would need to vacate our apartment while they did work around our house. So much for that! I would have expected at least SOME effort to inspect our apartment and maybe try and look around for where they might be. Nope! Barely even lifted a finger. His colleague stood outside the house the entire time, and Gary wasn't even willing to touch the mattress. I had to pull it out for him. What kind of exterminator is afraid of getting their hands dirty? It's your job to find bugs and exterminate them. At least pretend you're trying dude. Before he came, he had us empty all of our dressers and put our clothes in airtight bins. I'll admit, that's good advice, but that's something you'd probably read online before dumping money and time on someone like this. So yeah, thanks for regurgitating obvious information to me. This guy didn't even bother looking into any dressers or closely inspect any of our beds. He made absolutely no effort on his part. I ended up finding more bed bugs myself after thoroughly inspecting my roomate's room, and putting actual effort into making sure that we dealt with them the best way we could for the meantime. If you are reading this and you've discovered bed bugs in an early stage and it's not a big infestation yet, I highly recommend that you watch Mark Rober's bed bug video and follow it religiously. Buy bed bug traps for your bed, encase your bed in a high quality bed mattress cover, apply diatomaceous earth powder in a thin layer around your room (please wear a N95 mask and do your best not to inhale any of it), etc. Follow everything in that video before your bed bug problem becomes an infestation. Please watch that video. It will do you justice. If you caught your bed bug problem too late, you'll need a professional. In other words, not this guy. He might have good reviews for other pests, but he has absolutely no idea what he's doing in regards to bed bugs. He's afraid of them. He ain't gonna help you. Thanks for nothing, I'm sure whatever my landlord paid you was worth it.

I first hired a national company to take care of yellow jackets nest. A guy came, did some…read morespraying, told me the YJ would be gone in a day. Next day, YJ were having a party and did not appear like they wanted to leave. I found Family Termite & Pest Control on Yelp the next day. What caught my attention is that the company does not have you sign any contracts, they come and take care of things that you ask them to take care of. I left a message on Yelp and received a response from Gary in fairly short timeframe. He was at my door steps the following morning and took care of the problem. That same evening, I did not see a single YJ. Gary took care of the problem in quick and effective manner. Price was also very reasonable. I will definitely consider FT&PC for any future pest needs.

Evans was responsive, courteous, honest, and made sure we had all the information before making a…read moredecision. I had originally described "just 3-4 nests," but when he came out and saw the whole house was infested, he didn't bat an eye! We're keeping him!

5 stars to the team at Universal Pest! Extremely ethical, responsive, fast and efficient. They…read moreeducate you on the process, treatment, and prevention, and make themselves available along the way if questions arise. Special compliments to Jay, Maritza, and Evens for their attention and care. 100% recommended!

So I'm not one to usually complain. However, in this case I'm going to. Pest control services of…read moreJC Ehrlich came to my house because we had something in the attic. The sales person by the name of Jeff and told me it was most likely flying squirrels and in order to address the situation he would send his service team over to put in not only traps, but also doors Where when the animal went out, they could not get back in. He quoted me $900 to do this and said that I would only be charged after the service was provided. At first I questioned the flying squirrels. I almost thought it was a joke and a term used by sales people. The service people arrived about a week and a half Later inspected the attic and said we had an opening that needed to be closed. They put up some mesh to block it and a trap. They indicated to us that they would be back and give us a call in a week so that they could check the attic and see what the status was. At that point in time my credit card was charged $900+ dollars. The two gentleman that came were very smart. They provided us a lot of information and said they would get back to us and give us a call. It is now January 29 after several attempts and emails, reaching out to the sales person we have received absolutely no resolution. Nothing but the normal transfer from sales to operations saying somebody from operations will get back to you. No one got back to me, I still have a friendly little critter in the attic, and my credit card was charged over $900. As many of you may know we deal with a lot of contractors and things being done around the house and we have never had a situation like this. Poor customer service, lack of sales engagement or correction, and a completely unsatisfied service. I would be aware of the flying squirrel solution, and I would absolutely use another vendor. JCEhrich. I would not use. #jcerhlich. jcehrlich.com

I have had Ehrlich pest control service for over 30 years. But ever since they consolidated and…read morebecame a large conglomerate the Service and communication has become unreliable. The service tech is great but I am guessing he is overbooked or not told the correct times and dates. I have been waiting 6 hrs for him to show up and this is not the first time. I call the central number and no one gets back to me. I pay a lot every month and will be looking for another company soon.

Carmine was awesome. Very nice. And went right to work spraying the bees. Fearless…read more I would highly recommend her. While she was packing up. Her phone rang. Another customer. Carmine said I'll be right over.

Carmen was my Wonder Woman! I was home while my husband was traveling and recognized the pitter…read morepattering behind the stove and my cat was on edge. I called her (at nearly 10pm) and she came the next day- she made me feel comfortable especially as a woman home with two toddlers. She went right to work, identified the major issue (a vacant house next door) and got rid of our mice- and next doors after she told me to call the health department and was called to exterminate. I really appreciate her. She was so friendly with my kids too. She totally put my mind at ease and I am actually sleeping again

We had carpenter bees which over the past few years several companies failed to resolve. Dave came,…read moreplanned a multi-step approach, and he and his techs stayed on top of it and brought it to a successful conclusion. Good value for money.

Inspection of a bird nest in our roof. Did a simple repair and was very happy for the help. Very…read morefriendly and easy to work with.

A gentleman named bill came out and took care of all my needs and what ever I needed. He was very…read morefriendly and new what he was taking about. I would recommend them to anyone with a pest problem. Thank you Bill!!!

I must say I was disappointed being that this place had such good reviews. I called and explained…read morethe issue I was having. I was told no problem we will have someone contact you ASAP as my issue was time sensitive. This was around 2:30 on a Sunday. No one ever called. I followed up later that day with a message in their online portal and never got a response. I again followed up with a phone call the next morning around 9am. I spoke with someone who apologized that no one had reached out she said the technicians must have been unusually busy but they typically have people on standby to handle issues like mine. She assured me that someone would be in touch. Again, I never heard from anyone the entire day. I initially reached out to them because of the good reviews and the website said service within 24 hours, which I did not receive. I ended up having to find another solution for my wildlife situation. I would have appreciated if there had been some communication such as we can't help you or it will be awhile before we get to you but to say sure no problem and then get nothing was frustrating. So I can't speak to the actual service as I never received it but I'm writing this review due to their unresponsiveness/poor communication.