I being a costumer for Spot Pest Control for a while and when I have any type of issue I call the office and Lorie handle it fast and of course send the best Tech to handled the issue. I was very please and satisfied with the above and beyond service of One of their Tech Edwin. He was amazing finding the source. He was very professional and tooked care of the issue of my properties. I recommend this company they are completed great staffs in the office and their techs are great workers. Thank you All for your great services. Australia Castellanos read more

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This visit was absolutely disappointing. The technician, Darryl who came did not call me with a 30 minute heads up call, which seems to be standard for any appointment at the house. He did not clean off his boots and brought dirt into the house and is on the runner of my stairs. He did not really care when I mentioned this either. He did not have a ladder ready to bring inside because it was wet and on top of his vehicles so I had to get the ladder for him that I had. He left the floor dirty with insulation that came from the attic and didn't even offer to clean it up....didn't even acknowledge it. He left without saying goodbye...this whole visit was strange and I sent a note to complain. Laurie was very considerate and timely, but I don't think the same for the rest of the company. Her manager Matt does not care for follow up in customer complaints. read more

WE had a gopher problem. Gopher moved into underneath our outside deck. Digging holes, running on deck scaring everyone. On The Spot set some traps to capture the critter. Next day, angry gopher trapped inside trap. Taken to forest area miles away and set free. Happy ending for all! Will use again. read more

The best customer service. I highly recommend. You will not be disappointed. I will be using them again.

Naim Sanders provided service to our restaurant in Fort Lee and was very communicative, knowledgeable, and thorough. Looking to schedule service especially with this individual for other locations in the New Jersey area. read more

Very friendly, thorough and my boys had a good day. They went paddle boarding for a few hours mid week so conditions were perfect

Matt is very professional, courteous, on time, and I feel the value he provides is exceptional. Thanks, Matt!

The initial service was suspect, as the tech was here and gone within minutes. Had to return to respray. The 2nd service, I alerted the company of the broken gate on the side of the home, and gave detailed instructions on where to enter and that mouse bait boxes needed to be filled. Thank God when I arrived home, I immediately checked the broken gate and sure enough instructions were not followed and gate was open. If I hadn't checked, my dogs would have gotten out. Then the bait boxes were not filled, yes I checked. I went back and forth with this company for weeks to resolve. I had to hire my handyman to repair the gate, as I do not have the money to buy a new gate. They refused to remedy because I didn't have a receipt for handyman work, even though they acknowledged that it was their fault the instructions were not followed. I never leave bad reviews as a small business owner, I know how damaging they can be. Even though they admitted fault, they refused to remedy. I would not recommend this company read more

Friendly responsive and knowledgeable organization. Don't use them for bats though. They told me i didn't have bats, and it turns out I have many bats in my attic, and they're very loud and active overnight. Unfortunately due to this error (and state law) I need to tolerate them for three months until it's legal to expel them from my house. Having said that they seem to have done a fine job with our wasps and mice, and have been quick to respond to requests and messages. read more

Beware - Deceptive price quoting practices. I just needed a one-time wasp nest removal and requested a price quote. Their first message response was a very long message about different levels of service, including annual and one time plans. and at the end there was a separate price quote that just said "$142 flat rate." Luckily I double checked before booking and was informed that's actually not a flat rate and part of an annual package of much higher rates. read more

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Thank you On The Spot Pest Control! We had an ant problem in our master bath and and on the spot scheduled someone to come in the day after we called them, they were super quick and thorough. Goodbye Ants! We ended up getting an annual plan to hopefully never have to worry about ants again. read more

I'm not sure where to begin. I placed a quote on line and received a notification within 24 hours. I originally tried Angie List and was referred big businesses that was not responding. The thing I like about On the spot pest control it's a small woman owned business. They listened to what I had going on and came out did an evaluation and treated my home. I did the Quarterly treatment and is Veteran and Pet Friendly. They prices are great and the staff is super friendly and courteous to your request and needs. Highly recommend On The Spot Pest Control to help with your home and bug needs. read more

Called for a price quote on devices. They charge just to come look. Instant Nicole and dime. Not saying anything is wrong with the company but personally would try else where. Looking for long term exterminator. No quote on termite bait. Would recommend in general probably no charge to visit location and also general quote if requested based on visit. Avg price per quarter ok. read more

Great immediate service. Very courteous and professional exterminator Will use again if needed to remove carpenter bee infestation read more

We've been using On the Spot Pest Control for years. Their customer service is unmatched. If we've ever had a pest issue, they have come out immediately. They're always on time for their quarterly appointments. Most recently we had Tony come out. He was super knowledgeable and thorough. read more

Fabulous service, fair price, fast! Love this all women-owned business. Highly recommend!

Reliable and affordable. So far pleased with the service. Never missed an appointment. Staff friendly.

Everything you could ask for. Administratively, they are prompt and responsive with clear and reasonable pricing. They were able to get someone at my house within 36 hours of first contact and the guy was on time, incredibly polite, and very helpful about explaining what he was doing, where he was doing it, and which products he was using. I contacted 2 others at the same time and still have yet to here back from them. Signed up for a year of on-going services with On the spot and not looking back. We had a few ants show up on the second floor of the house. And about 10 million at the base of the house/patio. We have not seen any since they came. read more

My whole experience with this business was pleasant. I had been experiencing a bed bug problem. The technicians were knowledgeable and professional. Customer service was excellent. If I experience any other issues. I will continue to use this business. read more

Great local business! Family owned! Ask for Robert P. , he is timely, professional, super careful with my dogs and it's just a really nice guy. AND my house is bug free :)! read more

We recently switched after having Viking for over 10 years. So far this company is excellent. They remind me of why a small family owned company is sooooo much better then a big conglomerate. They fixed our ant problem immediately. We are switching the rest of our business to them read more

On the spot was super responsive to my request for monthly maintenance on our home. The staff is easy to work with, and they're great about following up! read more

We hired them to ha for our fly issue and ended up getting a yearly package with them.

I met Chris, the owner of On the Spot Pest Control, several years ago when he first started the business and was making service calls himself. He was very personable and professional and gave my wife and I advice on handling our problem that no other pest control businesses offered. Since then I retain them on a monthly basis for spraying the perimeter of the house and haven't had a problem. The technicians that come to service my house are always pleasant, and ask me if I have any issues that they need to address. I highly recommend the company's services for elimination of any and all bug, pest, and rodent problems. read more

Matt from On the Spot came out the day after I called. He quickly took care of my problem (birds nesting where a piece of siding had come off). He was thorough and professional, and couldn't be nicer! Laurie answered my initial call, explained the inspection fee, and was able to book Matt for the following day. I highly recommend On the Spot for reliable and professional service. read more

On the spot pest control is absolutely amazing. Their general service is great, not to mention their customer service. The technicians who came by my house and worked on it were very professional and kind. They also seem very informative about what they are doing which makes me feel so much better. When I had a question or concern, even after they already serviced my house, they answered promptly and with grace (which is great because I'm a chronic worrier). They treated my house for ants on the windowsill (don't ask me how, I really don't know), termites and flies within the general vicinity. Although I had to recently cancel my contract with them due to some financial issues, I would absolutely recommend this company to others. read more

Damien was just here to service the outside of my house on a cold blustery day and he was polite and helpful, even helped me retrieve my garbage cans. Arrived on time- service when I ask. couldn't ask for me read more

Usually these companies will offer a small "estimate fee" to come out and check what the problem is, then give you a HUGE estimate to try to stick it to you. On the Spot didn't; they came out, did the work as part of the estimate, were polite and communicative, and cleaned it up in record time. They had every opportunity to up-sell me, or hit me with "unforeseen" expenses etc. but did not. Honest, affordable, knowledgeable, and effective. Hopefully, I'll never need an exterminator again, but if i do, I'll call them! read more

I received their services in July (attic and crawl space cleaning, insulation replacement, pest control) and previously wrote a 1 star review explaining how poorly the job was done. It was terrible. However, the team reached out to me trying to amend the job. The customer service has been great, however, there might just be a lack of communication within the company. The owner came and looked and said the quote should not have included "new insulation will be installed". He said that they would send new technicians to come fix the job. Sure, the technicians cleaned and added more traps however, the insulation is still hanging down and has not been replaced. All in all, DO NOT reach out to them for insulation removal or replacement services. I guess I learned they are strictly pest control. read more

Great technicians for our monthly service. Very prompt customer service and always willing to help.

Impressed with the reviews and with a willingness to support local businesses, I called and they were available and timely. Unfortunately, once here, their quote was 2x -3x more than I'm used to paying, so I paid the estimation fee and sent them away. read more

Got wild animal noise in the attic recently. The technicians came and the traps set in the attic did not work (the animal triggered the trap, ate the bait and ran away twice, nothing was caught). The first technician also identified a wrong animal entry point which was denied by the second technician. So the issue is not being resolved at all since no entry point was found and no animal was caught (you are charged around $80 for a empty trap). Very disappointed! read more

They answered the phone and were able to schedule a tech to come out the following day to remove a hornets nests. Tech arrived on time, was professional and got the job done 1 2 3. Would definitely recommend these folks. read more

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I had an ant problem in my spare bedroom so I reached out to several places on Yelp. I got a response so quickly from Kayla, and when I called the next day she was able to schedule service that same afternoon. She was very knowledgeable and honest about their services. The technician Mikey was awesome, when he arrived he was very friendly and made sure to wear mask, gloves, and booties on his shoes. He explained everything he was doing and what to expect going forward. He was also great about making sure he covered all the areas I was concerned about. Overall, 100% recommend! read more

Ok, I frankly freaked out we had a tiny baby mouse in the house. They came in from snowstorm and bitterly cold weather we've been having in NJ. This company had someone come out right away and take care of the mice. Great Job Mikey!! We Will use OTSPC from now on. read more

Efficient and good customer service. They tell you what they're doing and when they're coming.

Matt was excellent. Extremely knowledgeable, had great recommendations as well as explained the process of eliminating my ant issue in detail. He takes his time and is very thorough. read more

The itsy-bitsy spider came out the waterspout... I called On The Spot, and they knocked the spider out! I signed up for a plan and the spider screamed and shout. Oh, The itsy-bitsy spider was forever out! Thank you, On The Spot! read more

Terrible so person who barely knew a thing about preventing mice from entering a home came by for 15 minutes to supposedly patch only a small hole around my perimeter. Mice still came in as always. Hired another company their person came out for almost an hour and patched many holes and laid bait around my home and still not a mouse has been seen! read more

We began using On The Spot Pest Control 2 years ago and they have done an excellent job. The customer service is responsive and has been great. We recommend On The Spot Pest Control to anyone considering an extermination service. read more