Don't like to leave bad reviews but... We are traveling…read morecross country and the AC froze up so needed service to clean/check unit. I called to see if they were able to take care of us. Was told "Josh" was not at desk and would call back. Never heard from him but we stopped anyway - bad move on our part 2 hours later - to be told Josh, was as lunch .They had to wait to hear from unavailable "Josh". We left. Got it done in Springfield and that biz couldn't have been nicer.

Had a warranty issue with my TT that I bought from a different dealer. They were extremely helpful…read moreand responsive to all questions. With coordination they were able to be ready to do the work so I could get this done on a day off saving me money. Everyone was super friendly and the place was very clean.

SCAM SCAM SCAM! This place is the absolute worst. Do yourself a favor and shop anywhere else!…read moreNot only is the customer service the worst I've ever experienced, but they also sell damaged products listed as "working" -- total false advertisement! We bought a set of car seats they claimed were black leather power seats in good condition. They sent us photos and confirmed this over the phone. We paid while on the call and were told the seats would be ready for pickup. I explained we were 1.5 hours away and leaving immediately. When our driver arrived, they said the seats weren't ready because they were "too busy." We had clearly confirmed they would be pulled beforehand. The driver waited, but they didn't know how long it would take. He had to drive back empty-handed. Later, they called and said the seats were now "ready" -- left sitting outside in the rain. The driver had to return, wasting another 1.5 hours. When we finally got the seats, they were NOTHING like promised: * Torn, scratched, and cracked leather * Damaged stitching * Power functions didn't even work When we called to address these issues -- the false advertisement, the 6 hours of wasted driving, and them leaving paid items out in the rain -- they laughed on the phone and acted like it was normal business. No apology, no discount, no accountability. And then it got worse. When we opened the invoice they emailed us... under the customer name line, they had written:"CNT AS BTCH."(Yes, you read that right.) I called back, asking to speak with a manager. The employee laughed hysterically when I explained what was written. No apology. She put me on hold, then came back and said no managers were available -- but I could talk to Dena, the person who wrote it. I said I didn't want to speak with someone who wrote such a disgusting slur on an invoice. They said it was the "only option" and then hung up on me. I called back -- they hung up again.I called again -- they put Dena on the phone, and she mocked the situation, laughed, and joked about it with other employees laughing in the background. I've never in my life experienced such: * Unprofessionalism * Disrespect * Dishonesty * Harassment No one at this business has taken any accountability or tried to make it right. Instead, they harassed me, laughed at my concerns, and made it worse at every step. I will be reporting this to the Better Business Bureau, and sharing this experience on every platform possible to warn other customers. AVOID ST. JAMES AUTO & TRUCK PARTS / PRP CDC AUTO PARTS COMPANY OF ST. LOUIS! If you value your time, money, or basic decency -- stay far away.

Quality parts and service. Highly recommend using this business for any parts that are needed…read more Wonderful customer service!

I only use Daniels Garage. Good HONEST folks here have fixed many of my vehicles at a reasonable…read moreprice. Good Christians as well. Many times when I thought I needed brakes or whatever, they would check and tell me, no, you are fine. How many shops are HONEST like that?

Our van needed an engine. Gene found one with low mileage. Took us home when we dropped off our van…read moreand just 2 days later it was done. Picked us up and drove us to the shop. You don't find that fast of service in any big city or dealership. We are so grateful for the prompt service and the kindness shown. Thank you again. Art and Gigi Gamst, St. James Mo.

Called in because I saw a minivan on cars.com that my wife and I were very interested in. Got…read moreconnected to Trent in sales and from the first moment this guy made sure the experience was A+. He got mule a video, tested and showed every feature we asked about to verify (yes we had the sticker but still we've had issues in the past with other cars at other dealerships). Not once did he get annoyed with me or my wife asking questions, asking for more pictures, etc. He even showed us any scratches or anything he saw (used vehicle) and made sure we would not be surprised (we live far away and wanted the car transported to us). After that we decided to move forward and bought it! Throughout the whole process he kept us up to date and made sure the vehicle was clean and ready to go. It got here safe and sound and exactly as he showed us. I would definitely recommend this dealership and especially working with Trent. Great guy, great experience!

BUYER BEWARE - worst truck buying experience ever! 2026 GMC Sierra 1500 SLT, 3,193 miles has been…read morewrecked and not reported on carfax and I know this because they wrecked it while I was there in the process of purchasing and then refused to lower our negotiated price - No Thank You and left !

We bought our boat in April 2020 and everyone is super great there!!!! They really know how to…read moretreat their customers! A big THANK YOU to Jeremy, Shauna, Bo, and Mark!!! Y'all are terrific. And Mark is an excellent mechanic Your business is much appreciated, than

I bought my 2nd Spyder (2014RTSS) here because of their great customer service. The price was also…read moreright and they gave me a good value for my trade. 2-tone cognac over black is a ral head turner. Service costs are also reasonable. It is 90 mi away, but I take it there ecause I trust them implicity.

Called bill with an emergency leak under our camper while it was onsite at our church camp. He…read morecalled back in about 5 minutes and i explained hte issue he was priced way cheaper than the other folks i taked to and seems l ie a super genuine guy. He scheduled to comep on site to where the camper was out two days alter which was way better than pickign it up to take it to a dealer and thn he fixed the leak without me onsite checked other things out on the camper for me and bileld m295 dollars. Great experience good communication through text and phone calls and reasonable priced. !

Bill was excellent! He came out quickly on two different days and was very knowledgeable…read more We look forward to utilizing him again!

Needed a set of Type-S wheel well lights (Rock Lights) installed on my 2024 Tundra. Extreme…read moreAccessories was recommended by my dealership and they didn't steer me wrong.The final result looked like something that came from the factor. They work great and I couldn't be happier with the result. I'm very particular about my truck and don't trust just anybody to work on it. But these guys are my go to for anything to do with accessories in the future.

Not very good work done here. Had to go back because Dust plate was rubbing. They didn't check…read moretheir work. And then the major issue I had was the grease boot slipped off the passenger side axle Causing me to have to replace the whole right side axle. They tell me to go back again for the second time but I cannot go back so easily because I don't have a vehicle to get back to where I'm working. They make it seem like it's so easy for me to take it back.I wish the work was done correctly the first time so I don't have to go back at all but unfortunately that was the case here. Next time I know to take it straight to the dealer if anything goes wrong or to have any work done. Poor works Manship. Just being honest.

Josh was amazing and so was everyone else. They fixed my water pump, and had a great price. I'd…read moretell you to utilize this business, if you need your car fixed!

it is so refreshing to know in these times of so many shops telling you need parts that are un…read morenecessary. My experience with Josh at Autocraft was excellent. The total experience from beginning to end was great. I will recommend them to everyone that asks about where to go for your repair needs They truly deserve a 5 star rating