SCAM SCAM SCAM! This place is the absolute worst. Do yourself a favor and shop anywhere else!…read moreNot only is the customer service the worst I've ever experienced, but they also sell damaged products listed as "working" -- total false advertisement! We bought a set of car seats they claimed were black leather power seats in good condition. They sent us photos and confirmed this over the phone. We paid while on the call and were told the seats would be ready for pickup. I explained we were 1.5 hours away and leaving immediately. When our driver arrived, they said the seats weren't ready because they were "too busy." We had clearly confirmed they would be pulled beforehand. The driver waited, but they didn't know how long it would take. He had to drive back empty-handed. Later, they called and said the seats were now "ready" -- left sitting outside in the rain. The driver had to return, wasting another 1.5 hours. When we finally got the seats, they were NOTHING like promised: * Torn, scratched, and cracked leather * Damaged stitching * Power functions didn't even work When we called to address these issues -- the false advertisement, the 6 hours of wasted driving, and them leaving paid items out in the rain -- they laughed on the phone and acted like it was normal business. No apology, no discount, no accountability. And then it got worse. When we opened the invoice they emailed us... under the customer name line, they had written:"CNT AS BTCH."(Yes, you read that right.) I called back, asking to speak with a manager. The employee laughed hysterically when I explained what was written. No apology. She put me on hold, then came back and said no managers were available -- but I could talk to Dena, the person who wrote it. I said I didn't want to speak with someone who wrote such a disgusting slur on an invoice. They said it was the "only option" and then hung up on me. I called back -- they hung up again.I called again -- they put Dena on the phone, and she mocked the situation, laughed, and joked about it with other employees laughing in the background. I've never in my life experienced such: * Unprofessionalism * Disrespect * Dishonesty * Harassment No one at this business has taken any accountability or tried to make it right. Instead, they harassed me, laughed at my concerns, and made it worse at every step. I will be reporting this to the Better Business Bureau, and sharing this experience on every platform possible to warn other customers. AVOID ST. JAMES AUTO & TRUCK PARTS / PRP CDC AUTO PARTS COMPANY OF ST. LOUIS! If you value your time, money, or basic decency -- stay far away.

Quality parts and service. Highly recommend using this business for any parts that are needed…read more Wonderful customer service!

We bought our boat in April 2020 and everyone is super great there!!!! They really know how to…read moretreat their customers! A big THANK YOU to Jeremy, Shauna, Bo, and Mark!!! Y'all are terrific. And Mark is an excellent mechanic Your business is much appreciated, than

I bought my 2nd Spyder (2014RTSS) here because of their great customer service. The price was also…read moreright and they gave me a good value for my trade. 2-tone cognac over black is a ral head turner. Service costs are also reasonable. It is 90 mi away, but I take it there ecause I trust them implicity.

Our van needed an engine. Gene found one with low mileage. Took us home when we dropped off our van…read moreand just 2 days later it was done. Picked us up and drove us to the shop. You don't find that fast of service in any big city or dealership. We are so grateful for the prompt service and the kindness shown. Thank you again. Art and Gigi Gamst, St. James Mo.

My truck broke down leaving me stranded in St. James this past Sunday. My wife drove 2 hours from…read morehome to pick me up and I left my truck on a business parking and decided I would research some auto repair places once I got home and have it towed someplace local to repair it. I knew from experience my Ford had experienced a blown out spark plug and I did a google search and found Daniel's garage in St. James. I called and spoke with "Bruce" and he assured me he would go take a look at my vehicle within the hour as I had left my keys in the truck and he would be able to start it and listen to the engine. His business was less than a mile from where I parked my vehicle and I told him I could have it towed or he could limp it into his garage. After not hearing from him after two hours I called to check on the status. He told me they were busy and he was just getting ready to send someone to look at it. Two more hours go by and I call again to check on the status and see if he had sent someone to look at it. His response seemed to indicate he had forgotten all about it and he again assured me that he was sending someone out to look at right away and he would call me back before they closed the shop around 5pm. STILLLLLLL no call and when I tried to call them at closing time, all I received was an answering machine. That was it for me and I called Hutchison Ford in St. James the next morning and had it towed through my insurance provider road side assistance. The Ford dealer called me right away when my truck was brought in and had it fixed and ready for me to pick up by the afternoon. So, to recap, if you are broken down and have to leave your vehicle in St. James avoid Daniel's garage. Horrible customer service and won't return your calls.

Quick service and very friendly. Local business in Rolla for any of your power sports needs.read more

These guys are incredibly rude and disorganized. They ordered the wrong part for me TWICE and had…read moreno idea until I told them it physically would not fit in my vehicle. IDIOTS. Further, they don't offer to help whatsoever when you walk in. They all are chatting amongst themselves and don't bother paying any attention to customers. I've literally had to interrupt them talking to each other to get any help. They all have a holier-than-thou attitude yet they can't even get parts ordered correctly, give no indication to customers when part orders will be in, require payment upfront, and it takes them until late afternoon to unload their morning deliveries. Does anyone actually work here or are you all paid to waste time?? They won't have the part you're looking for. They'll have to order it and they'll likely mess up anyway. You, like me, will be much better off going elsewhere for any hope of DECENT SERVICE

Josh was amazing and so was everyone else. They fixed my water pump, and had a great price. I'd…read moretell you to utilize this business, if you need your car fixed!

it is so refreshing to know in these times of so many shops telling you need parts that are un…read morenecessary. My experience with Josh at Autocraft was excellent. The total experience from beginning to end was great. I will recommend them to everyone that asks about where to go for your repair needs They truly deserve a 5 star rating

Everyone that works there is so helpful and honest I always appreciate their service. I would…read morehighly recommend Ray tire

I would highly recommend Ray's Tires. I had a flat and they were able to fix it quickly and at a…read morevery reasonable price. What I liked about it is that it's family owned and operated by nice people. And if you're lucky, Duke the dog will be there to greet you!

Both of my sisters bought cars and have no problems that I know about and if they did Joe Mattox…read moretook of them for nothing or very little Cost . I'm going to start looking for one this month. I myself like Joe and trust him to be honest.

owner of this business drove 20 miles to get my car unlocked on a Saturday when my dogs had pushed…read morethe lock down while I was pumping gas. fast, reasonable price, professional and got the job done. not to mention they came from a town over when local guy was unavailable. recommended for sure

Road side assistance sent the request to this agency, their corresponding ticket was evidently…read morenever picked up - despite continuing to send updates that they would arrive soon. Over 5 hours on the side of the road in +90° weather with no AC - to find out they never dispatched anyone to do the tow. Would absolutely not recommend this service as they do NOT do their job and make up BS excuses as to why they dont do their job. Im replacing my road side assistance and hope that anyone who thinks about using this agency will rethink and go with an organization that doesn't leave a 67 yr old man stranded on the side of the road, because they "never got the ticket" - despite sending updates that they would arrive soon.